Infocon

What Infocon does

Infocon is an India-based data conversion and document processing services company founded in 1992, headquartered in Bengaluru with a second delivery center in Mysuru. The firm operates a workforce of approximately 500 English-speaking employees (70% women) across 700 workstations that scale to 1,400 in a two-shift model, occupying 30,000 sq. ft. of infrastructure. Infocon sells B2B professional services to global enterprise clients including Fortune 500 data services companies, a European Fortune 500 academic publisher (15-year relationship, 2M+ author profiles processed), a European customer support client (10+ years, 1.1M+ tickets resolved), a US-based non-profit classical content publisher, a leading pharma research company, and US legal/regulatory publishers. Engagement structures are project-based and multi-year contracts with quotes scoped to client requirements; the company offers free quality testing of deliverables as a sales tool.

The company's product portfolio spans six core service lines: Data Conversion (PDF, HTML, XML, SGML, books, OCR, XLS/CSV), Data Entry (keying, image capture, indexing, remote entry), Data Mining (web research, collection, database building, verification), Back Office Support (data curation, non-voice customer support, data annotation), Digital Publishing (PDF, HTML/SGML, XML, e-book), and Legal Updating Services (US daily court opinions processing ~2,000 documents/day, advance sheets ~30,000 pages/month, subject-wise US state and federal regulatory databases across all 51 states maintained since 2008). Underlying technology includes proprietary conversion software, a custom complex-table processing tool, OCR capabilities, and AI-assisted annotation tools applied to human-led labeling workflows. The firm holds ISO 9001:2015 (Quality Management) and ISO 27001:2013 (Information Security Management) certifications, reports a 99.995% accuracy benchmark and 24-hour turnaround capability, and operates a work-from-home model for remote delivery under its ISMS framework.

Infocon is a privately held company with no disclosed parent, institutional investors, funding rounds, or revenue figures. It makes money by pricing services per project or per multi-year contract against enterprise SLAs, leveraging a low-cost-city delivery model in Bengaluru and Mysuru to compete on price while meeting quality thresholds. Its go-to-market is direct enterprise field sales with top-of-funnel demand generated through a corporate website, LinkedIn presence, and case-study content marketing. There is no disclosed public listing, ticker, parent entity, or M&A activity in the source material.

Name

Infocon

Legal name

Infocon

Website

https://infoconinternational.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Infocon is an India-based data conversion and document processing services company founded in 1992, serving Fortune 500 enterprises, publishers, and legal organizations globally with digitization, data entry, publishing, and AI-assisted annotation services from delivery centers in Bengaluru and Mysuru.

Ownership category

akta.pro rank

Product category

IT-Enabled Services (ITeS) / Data Processing Outsourcing

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

akta.pro secondary industries

Data Extraction & Structuring (Invoices, POs, Receipts, KYC) (BPAAAKAF), Data Entry & Form Processing (Manual Keying, Validation) (BPAAAKAC)

Keywords

• Data conversion services
• Document digitization
• Data entry outsourcing
• Digital publishing services
• Legal data processing

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Data Processing Services: B2B outsourcing services including data conversion, data entry, data mining, digital publishing, legal updating services, and back office support. Revenue is generated through project-based work and long-term contracts with enterprise clients. The company operates on a delivery model using strategically positioned low-cost delivery centers to provide competitive pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Infocon provides B2B data processing and document outsourcing services, converting printed and electronic documents into digital formats (PDF, HTML, XML, SGML) and delivering data entry, data mining, digital publishing, legal updating, and back office support. Services are delivered from strategically positioned low-cost delivery centers in India using proprietary conversion software, OCR, and AI-assisted annotation tools to achieve 99.995% accuracy.

Product overview

Infocon is a document processing and data services company established in 1992, offering a comprehensive suite of services organized into six core offerings: Data Conversion Services (PDF, HTML, XML, SGML, Books, OCR, XLS/CSV conversions), Data Entry Services (Data Keying, Image Data Entry, Indexing, Remote Data Entry), Data Mining Services (Web Research, Data Collection, Database Building, Data Verification), Back Office Support (Data Curation, Non-Voice Customer Support, Data Annotation including Text Annotation), Digital Publishing (PDF, HTML/SGML, XML, E-book Publishing), and Legal Updating Services (US Daily Court Opinions, Advance Sheets & Bound Volumes, US State and Federal Regulations). The company has delivered over three decades of expertise, converting paper and electronic documents into digital formats with a quality KPI of 99.995%.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Conversion Services Converts documents and data from various formats (PDF, HTML, XML, SGML, Excel, CSV, hardcopy) into digital formats using advanced conversion tools and proprietary software; targeted at enterprise clients requiring high-accuracy document digitization.
• Data Entry Services Captures and processes data from documents, forms, and images into electronic formats using trained operators; targeted at enterprise clients needing precise, scalable manual data entry and keying operations.
• Data Mining Services Classifies patterns and relationships in large volumes of data from multiple sources using specialized tools for classification, clustering, and pattern recognition; targeted at enterprises and publishers needing research, collection, and database building.
• Back Office Support Professional back office services following C3 principles (complete, competent, customized), including data curation, non-voice customer support, and data annotation; targeted at enterprises needing accurate, scalable operational support.
• Digital Publishing Transforms source content into retrievable, searchable, portable digital formats (PDF, HTML/SGML, XML, eBook) while maintaining CIA (Confidentiality, Integrity, Accessibility) standards; targeted at publishers and content owners.
• Legal Updating Services Provides legal updates for statutory and regulatory compliance, maintaining subject-wise databases covering US state and federal regulations with 24-hour turnaround; targeted at legal publishers and law-focused enterprises.
• PDF Conversion Converts documents from any format to searchable PDF format, including law books, statutory records, library books, reports, and invoices; targeted at publishers and legal/regulatory clients.
• HTML Conversion Converts books, journals, XML, Word, PDF, RTF, TIFF, Excel, CSV, and hardcopies to interactive and responsive HTML format; targeted at digital publishers and content owners.
• XML Conversion Restructures and converts HTML, PDF, Text, Excel, Word, RTF, and other formats into clean, consistent XML format; targeted at publishers and enterprises with structured content needs.
• SGML Conversion Converts HTML, XML, documents, microfilm, microfiche, and electronic files to SGML format; targeted at publishers, law firms, and organizations with complex data management systems.
• Books Conversion Services Converts printed and electronic books to eBook formats (PDF, HTML, XML, mobi) with page content analysis and high-quality image processing; targeted at publishers and libraries.
• OCR Services Uses optical character recognition to transform image documents into editable digital files, including OCR cleanup, document scanning, digitizing, and microfiche conversion; targeted at enterprises digitizing image-based archives.
• XLS / CSV Data Conversion Services Converts complex tables from Word, PDF, HTML, and hardcopy formats to Excel (XLS) and CSV formats with over 99.995% accuracy; targeted at enterprises and publishers needing structured data output.
• Data Keying Services Transitions text into electronic file formats such as PDF, MS Word, or print-ready text, including document keying, online/offline keying, handwritten data entry, and forms processing; targeted at enterprises and publishers.
• Image Data Entry Services Captures content from scanned images and PDFs and converts them into required digital formats, including image-to-database and spreadsheet conversions; targeted at enterprises digitizing image-based records.
• Indexing Services Organizes documents with bibliographic, keyword, legal document, OCR, metadata, and book indexing for efficient information retrieval; targeted at publishers, libraries, and legal/regulatory organizations.
• Remote Data Entry Services Secure data entry via VPN allowing European clients to access data without electronic sharing, compliant with ISMS (ISO 27001) standards; targeted at enterprises with strict information security requirements.
• Web Research Services Collects business-critical data from industry publications, social media, digital journals, business directories, forums, news portals, and client-verified websites; targeted at enterprises and publishers needing curated research output.
• Data Collection Services Scrapes large volumes of data from websites including web, social media, image, Excel, Word, PDF, and online marketplace data with duplicate elimination; targeted at enterprises needing large-scale structured data acquisition.
• Database Building Services Creates, updates, and maintains custom databases including technical, scientific, business, contacts, customer lists, and library card databases; targeted at enterprises and publishers needing tailored database assets.
• Data Verification Services Removes inaccuracies and discrepancies in datasets using cutting-edge tools and methodologies for bulk and multi-source data validation; targeted at enterprises needing high data quality assurance.
• Data Curation Creates, organizes, indexes, and maintains data for retrieval, including author profile refinement, hospital data, scientific research, legal, and insurance data; targeted at academic publishers and healthcare/research organizations.
• Customer Support: Non-Voice Non-voice customer support handling emails, chats, ticketing systems, and social media with trained empathetic professionals; targeted at European enterprises needing outsourced CRM support.
• Data Annotation Combines AI-powered annotation tools with qualified labeling teams for text annotation including entity annotation, co-reference annotation, and multi-label annotation; targeted at AI/ML teams needing labeled training data.
• Text Annotation Services Provides text tagging and labeling services including phrase recognition, text categorization, semantic annotation, entity linking, and metadata labeling with 99.995% accuracy; targeted at AI/ML teams building NLP training datasets.
• PDF Publishing Publishes print and electronic data into searchable PDF format for law books, statutory records, library books, and any electronic format; targeted at publishers and legal/regulatory content owners.
• HTML and SGML Publishing Publishes and organizes data in HTML and SGML formats for law books, statutory records, library books, and online formats; targeted at publishers with structured online content needs.
• XML Publishing Publishes and structures data from HTML, PDF, Text, Excel, Word, RTF, and print media into XML format for law books and regulatory records; targeted at legal and regulatory publishers.
• E-book Publishing Creates eBooks from electronic formats or hard copies with hyperlinked table of contents, available in PDF, HTML, XML, SGML, and DOC formats; targeted at publishers and content owners producing eBook editions.
• US Daily Court Opinions Digitizes and processes approximately 2,000 court opinion documents daily from State Courts to Federal Courts including Federal Appeals, District, and Bankruptcy Courts; targeted at legal publishers and law-focused organizations.
• Advance Sheets & Bound Volume Services Processes approximately 30,000 pages of advance sheets and bound volumes monthly including regional, state, federal, and bankruptcy reporters; targeted at legal publishers needing high-volume regulatory/legal material production.
• US State and Federal Regulations Maintains subject-wise databases covering statutes and regulations of all 51 US states since 2008, including EHS, tax, antitrust, corporate, healthcare, labor, privacy, and social media laws; targeted at legal/regulatory publishers and Fortune 500 enterprises.

Quantifiable outcome

• 99.995% accuracy in data processing and quality control
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• iMerit: Data annotation and AI services company offering text, image, and video labeling to ML teams. Highly comparable to Infocon's AI-powered data annotation offering in technology approach and target use cases.
• WNS Holdings: India-headquartered business process management company offering data entry, document processing, research, and back-office services to global enterprises. Closely comparable in delivery model, vertical mix, and customer profile.
• RWS Group: Language, content, and intellectual property services company with strong document conversion, SGML/XML publishing, and regulated industry content workflows. Highly comparable to Infocon's publishing and conversion services for legal/academic clients.
• CloudFactory: AI data annotation and data labeling services company combining human-in-the-loop teams with AI-assisted tooling. Directly comparable to Infocon's data annotation and text annotation service line for ML/AI training data.
• Genpact: Global professional services and BPO firm with large-scale data processing, document digitization, and back-office operations serving Fortune 500 enterprises. Direct competitor for enterprise data services and KPO contracts at significantly larger scale than Infocon.
• Infosys BPM: BPM arm of Infosys providing data processing, document management, and content services to global enterprises. Comparable scope across data conversion, digital publishing, and back-office support with similar India delivery footprint.
• Sun Knowledge: Data annotation, labeling, and back-office services company targeting US healthcare and enterprise clients. Comparable in AI data services focus, India delivery model, and enterprise customer mix.
• TaskUs: Outsourced digital services and BPO provider with content moderation, data processing, and back-office offerings; comparable in customer support and data services delivery to enterprise clients globally.
• Flair Data Services: India-based data entry, data processing, and document digitization services company. Comparable in core data entry and conversion service offering, target verticals (publishing, legal, enterprise), and delivery model.
• Pactera EDX: Digital and localization services provider offering content management, document conversion, and data services. Directly comparable in offering scope (data conversion, localization-adjacent services) and enterprise customer base.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/infocon-international-private-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocon