Motor Accidents Insurance Board

What Motor Accidents Insurance Board does

The Motor Accidents Insurance Board (MAIB) is a Tasmanian government statutory body, founded in 1974 and headquartered in Hobart (with the firmographic record also referencing Launceston), that provides compulsory third-party personal injury insurance for all registered vehicle owners in Tasmania. As the sole provider licensed to issue CTP cover in the state, MAIB insures every licensed driver and vehicle owner in Tasmania against liabilities arising from motor accidents, processing personal injury claims through a regulated and established statutory scheme. The product line is a single, mandated insurance class with no consumer choice or pricing competition; coverage is collected through the vehicle registration process.

MAIB's operations have historically been supported by the Motor Accidents Claims System (MACS), a legacy claims management platform that the organization identified as obsolete, with constrained data access, limited reporting, and weak client information protection. In April 2026, MAIB selected FINEOS Corporation (ASX: FCL) to replace MACS with the FINEOS Platform, a modern claims management system providing enhanced cybersecurity, data analytics, reporting, and client-facing automation. The organization maintains a lean in-house headcount of 11-50 employees, with the remainder of operational and claims work presumably outsourced or handled by the statutory framework. No pricing or premium data is publicly disclosed, and MAIB does not pursue conventional go-to-market motions given its monopoly position.

Name

Motor Accidents Insurance Board

Legal name

Motor Accidents Insurance Board

Website

https://maib.tas.gov.au

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

The Motor Accidents Insurance Board (MAIB) is a Tasmanian government statutory body that provides compulsory third-party personal injury insurance to all registered vehicle owners in Tasmania, processing motor accident claims under a legislated monopoly and modernizing its claims platform via FINEOS.

Ownership category

akta.pro rank

Product category

Compulsory Motor Vehicle Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Motor Vehicle Liability Insurance (FSAJAMAC)

akta.pro secondary industry

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH)

Keywords

• Compulsory motor insurance
• Personal injury claims
• Statutory insurance authority
• Motor accident compensation
• Third party liability insurance

Headquarters

HQ city

Launceston

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels1 record

Core offering

MAIB provides compulsory third-party personal injury insurance to all registered vehicle owners in Tasmania, covering personal injuries sustained in motor vehicle accidents on Tasmanian roads. The organization processes and settles claims through a regulated claims management system, and is currently modernizing its claims platform with the FINEOS Platform to improve operational efficiency, data analytics, cybersecurity, and client service delivery.

Product overview

The Motor Accidents Insurance Board (MAIB) of Tasmania operates a compulsory third-party personal injury insurance scheme for Tasmanian motorists. The organization is undergoing a major technology modernization, replacing its legacy Motor Accidents Claims System (MACS) with the FINEOS Platform. The FINEOS Platform serves as the core claims management system, providing data analytics, reporting, cybersecurity, and client-facing automation capabilities to support MAIB's insurance operations serving Tasmanian road users.

Differentiator

Problem solved

Functional benefit

Products and services

• Compulsory Third-Party Personal Injury Insurance Mandatory personal injury insurance covering Tasmanian motorists and other road users for injuries sustained in motor vehicle accidents on Tasmanian roads, purchased by vehicle owners as a condition of vehicle registration.
• Motor Accident Claims Management and Settlement End-to-end claims handling service for injured claimants, including lodgement, assessment, and settlement of personal injury claims arising from motor vehicle accidents in Tasmania.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

One partnership is on record.

• FINEOS CorporationcoreTechnology or Integration · 7 April 2026MAIB has selected FINEOS Corporation (ASX: FCL), a Dublin-headquartered provider of core systems for life, accident and health insurers listed on the Australian Stock Exchange, to replace its legacy Motor Accidents Claims System (MACS) with the FINEOS Platform. The modern claims management system will provide cybersecurity, data analytics, and reporting capabilities aimed at improving operational efficiency and client service delivery. The project reflects MAIB's strategic effort to address technology obsolescence risks and strengthen its operational resilience for compulsory third-party personal injury insurance operations serving Tasmanian motorists.

Recent moves4 records

Expansion highlights2 records

Broad incumbents

• NRMA Insurance (IAG): NRMA is a major Australian personal-lines P&C insurer offering CTP and comprehensive motor insurance in multiple states. While NRMA is a private/commercial carrier rather than a statutory monopoly, it sells competing CTP coverage where schemes allow, and is relevant for benchmarking premium levels and claims service expectations against MAIB's mandated coverage.
• Suncorp Group: Suncorp is one of Australia's largest general insurers offering motor vehicle and CTP-related products across multiple states, including Tasmania. Comparable as a broad incumbent competing with or adjacent to MAIB's CTP scheme with significant scale, multi-line diversification, and advanced claims technology investments.
• QBE Insurance Group: QBE is a global P&C and motor insurer with significant Australian operations. Comparable as a broad incumbent in motor liability and CTP-adjacent product lines, useful for benchmarking underwriting cycles, reinsurance strategy, and technology investment approaches relevant to MAIB's modernization.

Direct peers

• icare NSW: icare is the NSW government insurance and care provider administering several statutory insurance schemes including CTP (Green Slips) and lifetime care for severely injured persons. Highly comparable to MAIB given its statutory, government-backed, single-jurisdiction monopoly on personal injury lines and has been undergoing comparable platform modernization.
• Transport Accident Commission (TAC): TAC is Victoria's state-run statutory authority providing compulsory third-party personal injury insurance for motor vehicle accidents. It is the closest functional peer to MAIB — same product (CTP/personal injury), same statutory monopoly model, same claims-led operating model, and a publicly recognized modernization program (TAC's own claims platform investments).
• Motor Accident Commission (SA): South Australia's predecessor CTP scheme (now incorporated into the Lifetime Support Scheme) was the most direct analogue of MAIB in another small Australian state. Same single-jurisdiction, government-owned, personal-injury-only insurance model with comparable scale and claims economics.
• Motor Injury Insurance Corporation (WA): WA's statutory CTP insurer for personal injury is functionally identical to MAIB — government-owned monopoly on third-party injury cover with similar mandatory registration integration, actuarial premium-setting, and long-tail claims administration. Direct comparable for unit economics and combined-ratio benchmarking.
• Lifetime Care (NSW): Lifetime Care is the NSW statutory scheme for severely injured persons — directly analogous to MAIB's long-tail personal injury cohort and a subset of icare. Comparable for severity-focused claims handling, lifetime care cost forecasting, and rehabilitation funding models that MAIB handles for Tasmanian catastrophic CTP cases.

Others

• Gallagher Bassett Australia: Gallagher Bassett is a major third-party claims administration and adjusting services provider in Australia and globally. Comparable as an outsourced claims-TPA model that MAIB's in-house claims function (being modernized on FINEOS) is implicitly benchmarked against, particularly on technology-enabled claims outcomes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/motor-accidents-insurance-board

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Motor Accidents Insurance Board