Bon Secours Health System

What Bon Secours Health System does

Bon Secours Health System is a not-for-profit Catholic healthcare ministry operating a multi-regional network of acute care hospitals, medical centers, primary care offices, urgent care centers, emergency rooms, imaging and laboratory facilities, and specialty care locations across Virginia and South Carolina. The system is organized around three regional hubs — Richmond, Hampton Roads, and Greenville — and operates 13+ wholly-owned hospital subsidiaries plus ancillary services in cancer care, home health, hospice, urgent care, occupational health, and pharmacy. It is inspired by and carries on the 200+ year tradition of the Sisters of Bon Secours and serves as a regional faith-based alternative to secular health systems.

The technology stack is anchored by the MyChart patient portal (Epic-based), available on web and mobile (iOS/Android), which integrates appointment scheduling, medical record access, bill payment, and on-demand video visits for telehealth. An integrated EHR spans the owned facility network, supporting continuity of care across service lines and geographies. Patient-facing digital products include the MyChart portal, Video Visits through MyChart for remote provider consultations, and the recently launched Bon Secours Spine Institute program for coordinated spinal care in the Richmond region. No public APIs, developer platforms, or proprietary AI/ML products are disclosed.

Revenue is generated primarily through patient care services billed across insurance, Medicare, Medicaid, and self-pay, supplemented by philanthropy (the organization runs a donation portal) and likely investment income typical of nonprofit systems. The go-to-market is direct-to-consumer via the owned facility network and the bonsecours.com digital hub, augmented by community outreach programs such as the Care-A-Van mobile health clinics targeting underserved populations. Customer segments are led by individual patients and families seeking primary through specialty care, with a secondary segment of employers purchasing occupational health and workers compensation services. Pricing is not publicly disclosed; the system offers a price transparency and cost estimation tool in compliance with US healthcare regulations.

Name

Bon Secours Health System

Legal name

Bon Secours

Website

https://bonsecours.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Bon Secours Health System is a not-for-profit Catholic healthcare ministry operating hospitals, medical centers, primary care, urgent care, and specialty facilities across Virginia and South Carolina, serving individual patients and families with comprehensive care from primary through specialty services.

Ownership category

akta.pro rank

Headquarters

HQ city

Marriottsville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from medical services provided across hospitals, emergency rooms, urgent care centers, primary care offices, and specialty care facilities. Services are billed through insurance, Medicare, Medicaid, and self-pay patients.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Bon Secours Health System is a Catholic not-for-profit healthcare ministry that operates an integrated network of acute care hospitals, medical centers, primary care offices, urgent care centers, emergency rooms, imaging and laboratory services, and specialty care facilities across Virginia and South Carolina. It delivers comprehensive medical services spanning primary care, cardiology, oncology, neurology, orthopedics, maternity, and emergency care, supported by the MyChart patient portal and telehealth video visits.

Product overview

Bon Secours Health System is a healthcare ministry providing comprehensive medical services across Virginia and South Carolina. The system operates a network of hospitals, medical centers, primary care offices, urgent care facilities, emergency rooms, imaging centers, laboratories, and specialty care locations. The core patient-facing digital products include the MyChart patient portal for online health management, Video Visits for telehealth consultations, and the Bon Secours Spine Institute for coordinated spinal care. Services span primary care, cardiology, neurology, orthopedics, oncology, maternity, and numerous other medical specialties, delivered through a multi-facility network across Greenville, Hampton Roads, and Richmond regions.

Differentiator

Problem solved

Functional benefit

Brands

• MyChart: Patient portal for managing health information online, scheduling appointments, and accessing medical records

Products and services

• MyChart Patient Portal Online patient portal that allows Bon Secours patients in Virginia and South Carolina to schedule appointments, view medical records, communicate with providers, pay bills, and access test results.
• Video Visits / Telehealth Secure video visit capability that enables Bon Secours patients in Virginia and South Carolina to connect with Bon Secours providers remotely for consultations from home.
• Bon Secours Spine Institute Coordinated spine care program providing streamlined treatment for chronic back pain and spinal conditions across the Richmond region.
• Primary Care and Family Medicine Routine medical care, preventive services, and chronic disease management delivered through Bon Secours's network of primary care offices across Virginia and South Carolina.
• Cancer Care and Oncology Comprehensive oncology services including diagnosis, treatment, and survivorship delivered through the Bon Secours Cancer Institute and affiliated specialty locations.
• Heart and Vascular Care Cardiology and cardiovascular services for diagnosis and treatment of heart and vascular conditions across the Bon Secours network.
• Urgent Care Walk-in urgent care services for minor illnesses and injuries when primary care is unavailable, delivered through Bon Secours Urgent Care and AFC Urgent Care Bon Secours locations.
• Orthopedics and Sports Medicine Orthopedic and sports medicine services covering diagnosis, treatment, and rehabilitation of musculoskeletal conditions.
• Obstetrics and Gynecology (OBGYN) and Maternity Services Obstetrics, gynecology, and maternity services including OB hospital walking tours, childbirth preparation, and breastfeeding classes at Bon Secours facilities.
• Neurology Neurological diagnostic and treatment services provided through Bon Secours specialty care locations in Virginia and South Carolina.
• Emergency Services 24/7 emergency medical care for serious and life-threatening conditions delivered through Bon Secours emergency department locations.
• Home Health and Hospice Care Home health and hospice services delivered through Bon Secours Home Care by Compassus and Bon Secours Hospice by Compassus.
• Harness Health Pharmacy Pharmacy services supporting patients with prescription fulfillment and medication management through Bon Secours-affiliated pharmacy locations.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Universal Health Services: Public for-profit hospital and behavioral health operator with facilities across the U.S. and U.K. A broad incumbent comparable to Bon Secours in acute-care and behavioral health service delivery, with a different ownership structure and broader geographic footprint.
• HCA Healthcare: Largest for-profit hospital operator in the United States with hospitals in 20 states. A broad incumbent competitor operating in many of the same acute-care and specialty service categories as Bon Secours, though with a fundamentally different capital structure and secular mission.
• Tenet Healthcare: Public for-profit hospital operator with hospitals and ambulatory care networks across the United States. A broad incumbent peer to Bon Secours with overlapping acute-care and outpatient service offerings, though secular and larger in geographic reach.

Direct peers

• Ascension Health: One of the largest Catholic not-for-profit health systems in the United States, operating hospitals and care sites across multiple states. Closely comparable to Bon Secours as a faith-based, multi-state hospital operator with similar mission-driven positioning and integrated service offerings.
• AdventHealth: Faith-based not-for-profit health system affiliated with the Seventh-day Adventist Church, operating hospitals and care sites across multiple U.S. states. Directly comparable to Bon Secours as a faith-based integrated network with similar mission-driven branding and full continuum of services.
• Trinity Health: Catholic not-for-profit health system operating hospitals, medical groups, and continuing care services across numerous U.S. states. Directly comparable to Bon Secours as a faith-based integrated delivery network with similar service line breadth and Catholic ministry foundation.
• CommonSpirit Health: One of the largest Catholic not-for-profit health systems in the U.S., formed through the merger of Catholic Health Initiatives and Dignity Health. Operates hospitals and care sites nationwide, with a faith-based mission analogous to Bon Secours.

Regional players

• Sentara Healthcare: Large not-for-profit integrated health system headquartered in Norfolk, Virginia, with hospitals, medical groups, and health plans across Virginia and North Carolina. A direct regional competitor to Bon Secours in the Hampton Roads and broader Virginia market with similar scale and service offerings.
• Inova Health System: Major not-for-profit health system based in Northern Virginia, operating hospitals, primary care, and specialty services. A regional peer directly competing with Bon Secours in Virginia markets and offering comparable acute-care and ambulatory service breadth.
• Atrium Health (Advocate Health): Major not-for-profit integrated health system serving the Carolinas and surrounding Southeastern states. A regional peer comparable to Bon Secours in scale and geographic overlap, particularly in South Carolina, with similar service line breadth.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/BonSecours

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bon Secours Health System