Changi General Hospital

Name

Changi General Hospital

Legal name

Changi General Hospital Pte Ltd

Website

https://cgh.com.sg

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services: CGH generates revenue through providing direct healthcare services including outpatient consultations, inpatient care, emergency services, surgeries, diagnostic tests, and specialist treatments to patients. As a public healthcare institution under SingHealth, it charges patients at government-regulated rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Changi General Hospital is an academic medical institution with over 1,000 beds providing comprehensive acute, emergency, outpatient, specialist, and rehabilitative care to a community of more than 1 million people in eastern Singapore. As part of the SingHealth Duke-NUS Academic Medical Centre, it delivers inpatient and outpatient clinical services, surgeries, diagnostic testing, telemedicine, and community health programmes, and operates specialist centres in aviation medicine, sport and exercise medicine, geriatrics, and chronic disease management.

Product overview

Changi General Hospital operates as a smart hospital with a technology-enabled care ecosystem comprising patient-facing digital services and internal innovation platforms. Patient-facing products include the Health Buddy App for mobile appointment and medication management, Telemedicine for remote consultations, PharmaSIS (Singapore's first smart pharmacy vending machine with teleconsultation), and the Ask Cha Cha 24/7 chatbot for billing queries. Operational technology includes over 80 autonomous robots (MEDi, EDi, BLANKi) for medication delivery, wayfinding, and support services. Internal innovation platforms include CHART (Centre for Healthcare Assistive & Robotics Technologies), the Centre for Innovation for healthcare technology translation, and the Changi Simulation Institute for staff training. The Shimadzu-CGH Clinomics Centre (SC³) provides mass spectrometry-based clinical testing. Community care programmes include GPFirst for primary care redirection and CGH@Home for home-based care.

Differentiator

Problem solved

Functional benefit

Brands

• Health Buddy App: Mobile health management application for appointments, medication refills, and teleconsultation services.

Products and services

• Health Buddy App Mobile application enabling patients to manage appointments, refill medications, access teleconsultations, and navigate hospital services. Designed for patients of Changi General Hospital and the SingHealth cluster.
• Telemedicine Teleconsultation platform enabling patients to consult healthcare providers remotely for medical advice, follow-up care, and specialist reviews without needing to visit the hospital.
• PharmaSIS (Pharmacy Smart Interface System)
• CGH@Home
• Singapore Changi Aeromedical Centre (SCAC)
• CGH Lymphoedema Service Screening Programme
• GP-Engage CME COAL Programme Online asynchronous Continuing Medical Education programme enabling General Practitioners to remain current with medical advances, with quarterly CME sessions for participating clinics.
• GPFirst Programme Programme encouraging residents to visit General Practitioners first for mild to moderate conditions instead of the Emergency Department, with referral pathways and quarterly CME support for participating GP clinics.

Named customers7 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature8 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Civil Aviation Authority of Singapore (CAAS)coreStrategic or Co-development Partner · 7 April 2026CGH partners CAAS to enhance health and mental wellness support for aviation workers. Four-day OneAviation Wellness Festival held at Changi Airport and Changi Airfreight Centre to raise awareness amongst aviation companies and workers.
• Shimadzu (Asia Pacific)coreTechnology or Integration · 1 January 2021Shimadzu-CGH Clinomics Centre (SC3) established for mass spectrometry-based clinical testing and research supporting personalised treatment for patients with hypertension and other chronic diseases. The partnership aims to develop new and unique solutions for advanced healthcare using AI.
• CelligenicsminorStrategic or Co-development PartnerPartnership exploring stem cell therapies to accelerate healing for stubborn wounds, acting as a living testbed to transform innovative research into real-world care.
• Changi Airport GroupcoreStrategic or Co-development PartnerPartnership to protect the health of staff and travellers of the airport community through joint programmes focusing on occupational health, emergency preparedness and wellness promotion.
• CapitaLand Investment (CLI) and KONEcoreTechnology or IntegrationCollaboration to advance the integration of robotics in buildings and lifts, embedding robotics and smart systems into everyday spaces. CLI brings global network to testbed cutting-edge robotics solutions.
• Singapore University of Technology and Design (SUTD)coreStrategic or Co-development PartnerAcademic partnership co-creating healthcare innovations. BWATCH sensor (patented in Singapore and US) was co-created with SUTD for contactless wound bleeding detection.
• Singapore Institute of Technology (SIT)coreStrategic or Co-development PartnerPartnership for practice-oriented healthcare education. SIT students and faculty work alongside CGH innovators on design thinking, automation and AI to improve workflows and population health.
• ITE College WestminorStrategic or Co-development PartnerPartnership bringing preventive healthcare and exercise science into curricula and communities. Students join Sport and Exercise Medicine team for practical training while outreach activities promote active living.
• Singapore University of Social Sciences (SUSS)minorStrategic or Co-development PartnerPartnership nurturing expertise in ageing and mental health. Postgraduate students take part in internships and joint projects supporting elder-friendly communities and exploring new models of psychological care.
• Chang Gung Memorial HospitalcoreStrategic or Co-development PartnerOver two decades of partnership spanning academic ties growing into fellowships, observerships and exchanges. Training in robotic surgery, frailty management and traditional Chinese medicine. Collaboration extended to hosting medical awareness seminars across Southeast Asia.
• Department of Medical Services ThailandcoreStrategic or Co-development PartnerPartnership (supported by Temasek Foundation International) where multidisciplinary CGH teams trained over 200 Thai healthcare professionals in geriatric care, with 27 advancing as master trainers. Strengthens Thailand's healthcare system while informing CGH's dementia, frailty, sarcopenia and fall prevention programmes.
• St. Andrew's Community HospitalcoreStrategic or Co-development PartnerJoint operation of Integrated Building bridging acute and rehabilitative care. Medical, nursing and therapy teams work hand in hand to support recovery and independence under one roof.
• Singapore Prison Service and SingHealth PolyclinicsminorStrategic or Co-development PartnerPartnership providing holistic care for inmates managing chronic and mental health conditions within secure facilities and through telehealth, with care continuing after release to support rehabilitation and reintegration.
• Singapore Sport Institute and Sport SingaporecoreStrategic or Co-development PartnerSport and exercise medicine specialists deliver injury prevention and rehabilitation programmes to keep national athletes in prime condition. Also supports Active Health Lab at Our Tampines Hub.
• Civil Aviation Authority of Singapore (CAAS)coreStrategic or Co-development PartnerPartnership ensuring aviation professionals receive medical care, psychological support and physiology training. CAAS collaboration through Civil Aviation Medical Examination Centre (CAMEC).
• Republic of Singapore Air Force (RSAF)coreStrategic or Co-development PartnerMOU with RSAF to collaborate on enhancing aircrew health and performance, fitness-to-fly assessments, aeromedical evacuation protocols and operational training through Singapore Changi Aeromedical Centre (SCAC).
• SMRT CorporationcoreStrategic or Co-development PartnerPartnership to enhance occupational health and safety of SMRT workforce. At Bishan Depot, introduced ergonomic trolleys, anti-fatigue mats and better lighting to reduce strain and injury risk for mature staff. Future initiatives will study shift patterns and health data.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Tan Tock Seng Hospital: Major public acute hospital under the National Healthcare Group cluster. Comparable in scale, public-hospital mission, and broad specialty offering, with overlapping tertiary care, geriatric, and rehabilitation services that compete with CGH.
• Khoo Teck Puat Hospital: Public acute hospital serving northern Singapore under NHG. Comparable in scale and public-hospital model, with a similarly broad specialty mix and community-care orientation competing for patient referrals.
• Sengkang General Hospital: Newer public hospital under SingHealth serving north-eastern Singapore. Directly competes with CGH for eastern catchment residents and shares cluster-level strategy and procurement, making it the closest geographic and operational competitor.
• Ng Teng Fong General Hospital: Public acute hospital in western Singapore under NUHS. Comparable in scale, public mission, and broad specialty offerings, providing an additional benchmark for Singapore public-hospital operating models.
• Alexandra Hospital: Public hospital in western Singapore under NUHS that has been repositioned as a community-integration model hospital. Comparable in scale and mission, with overlapping community-care and integrated-care initiatives similar to CGH@Home and GPFirst.
• Singapore General Hospital: Singapore's largest and oldest hospital, also part of the SingHealth cluster. Directly comparable as a public academic tertiary hospital serving a similar patient base with overlapping specialty services and shared cluster governance.
• National University Hospital: Public academic tertiary hospital in western Singapore under the NUHS cluster. Comparable as a teaching hospital of similar size and complexity with comparable specialty centres and research mandate.

Broad incumbents

• KK Women's and Children's Hospital: Specialty public hospital under SingHealth focused on women's and paediatric care. Comparable as a SingHealth peer institution but with a narrower specialty scope, providing cluster-level operational and procurement comparability.
• Mount Elizabeth Hospital (IHH Healthcare): Major private tertiary hospital in Singapore operated by IHH Healthcare. Comparable in tertiary-care capability but competes on a different payer model (private insurance/self-pay), making it an indirect competitor for complex case referrals.
• Gleneagles Hospital (IHH Healthcare): Major private hospital in Singapore operated by IHH Healthcare. Comparable in acute-care and specialty capability, serving as the principal private benchmark for patient experience, specialist attraction, and tertiary case competition.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cgh_sg
• Facebookfacebook.com/changigeneralhospital
• LinkedInsg.linkedin.com/company/changigeneralhospital
• Instagraminstagram.com/cghsg
• TikToktiktok.com/@cgh_sg
• Xx.com/CGHSG

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Changi General Hospital