Duelle

What Duelle does

Duelle S.r.l. (DBA: Duelle Lift) is an Italian designer, manufacturer, installer, and maintainer of vertical transportation systems, founded in 1969 in Monza by Nino Casolari and Annabella Grossi as Casolari Ascensori and rebranded as Duelle in 1993. The company is headquartered in Biassono (Monza e Brianza) with regional branches in Milan, Lodi, Brescia, Bergamo, and Sondrio, operating exclusively in the Lombardy region of Italy. Its product portfolio spans passenger elevators (Ascensori), goods hoists (Montacarichi), escalators and moving walkways (Scale e Tappeti Mobili), stairlifts and accessibility solutions (Servoscale), and automated gates (Automazione e Cancelli), supported by an in-house R&D center that has produced proprietary technologies including the R-eco energy recovery kit (up to 40% savings), YgrosINVERTER inverter controls (up to 49% savings), Beltion gearless motor, SOS Lift emergency communication device, and the WebP@rkControl monitoring platform. The company holds ISO 9001:2015 certification via IMQ since 1998 and IQNet recognition.

Duelle serves six end-markets, with residential/condominiums and commercial buildings as primary segments and hotels, healthcare facilities, public services, and industrial facilities as secondary segments. The business model combines one-time equipment sales (new installation, modernization) with recurring annual maintenance subscriptions (Call Plus, Call Inclusive, Soft Inclusive, All Inclusive) that include spare parts and up to EUR 10 million in insurance coverage; 24/7 technical assistance, 3-hour guaranteed fault recovery, and an 8,000+ SKU spare parts warehouse underpin the service layer. Duelle also facilitates 0% interest financing (18-72 months) through partner banks and operates a subsidiary called Lombardia Lift. The company is privately held by the Casolari family, employs 11-50 people, and reports a 99.8% average uptime across its installed base.

Name

Duelle

Legal name

Duelle srl

Website

https://duellelift.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Duelle is an Italian elevator company, founded in 1969 and headquartered in Lombardy, that designs, installs, modernizes, and maintains elevators, goods hoists, escalators, stairlifts, and automated gates for residential, commercial, hotel, healthcare, public, and industrial customers across the Lombardy region.

Ownership category

akta.pro rank

Product category

Elevator and Vertical Transportation Equipment Manufacturing

NAICS

Elevator and Moving Stairway Manufacturing (333921)

akta.pro industry

PRIMARYIMAFALAI

Elevator, Escalator & Vertical Transportation Installation/Service

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

Keywords

• Vertical transportation systems
• Elevator manufacturing
• Escalator installation
• Accessibility lifts
• Elevator maintenance services

Headquarters

HQ city

Lissone

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. New Equipment Sales: Design, construction, installation, and sale of elevators, platform lifts, escalators, moving walks, and automated gates for commercial, residential, and industrial buildings.
2. Maintenance and Service Contracts: Ongoing maintenance services including Call Plus, Call Inclusive, Soft Inclusive, and All Inclusive plans. Includes 24/7 technical assistance, spare parts coverage, and insurance coverage up to 10 million euros.
3. Modernization Services: Modernization and upgrading of existing elevators, gates, and escalators with new technologies, improving accessibility, efficiency, and safety while complying with current regulations. Offered with turnkey formula managing masonry work and building permits.
4. Financing Services: Facilitates access to 0% interest financing (18 to 72 months) and deferred payment options through partnered banks for equipment purchases and installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Duelle designs, builds, installs, modernizes, and maintains vertical transportation systems — elevators, platform lifts, escalators, moving walks, and automated gates — for condominiums, hotels, hospitals, office buildings, shopping centers, public buildings, and industrial facilities. The company also offers subscription maintenance contracts, modernization services, and facilitates 0% interest financing for installations, operating primarily in the Lombardy region of Italy.

Product overview

Duelle is an Italian elevator and vertical transport company founded in 1969 that designs, manufactures, installs, modernizes, and maintains a comprehensive portfolio of products and services. The core product portfolio includes Ascensori (elevators) for passenger transport, Montacarichi (goods hoists) for industrial/commercial use, Scale e Tappeti Mobili (escalators and moving walkways) for high-traffic buildings, Servoscale (stairlifts and accessibility solutions), and Automazione e Cancelli (automatic doors and gates). These physical products are supported by proprietary technology components (R-eco energy recovery, YgrosINVERTER control system, Beltion gearless motor, SOS Lift emergency device) and digital monitoring services (WebParkControl). Service offerings include maintenance programs (Call Plus, Call Inclusive, Soft Inclusive, All Inclusive), modernization solutions, Smart Fleet GPRS dispatch optimization, and Duelle Valore+ financing options. The company serves residential, commercial, hotel, public services, hospital, and industrial segments across the Lombardy region of Italy.

Differentiator

Problem solved

Functional benefit

Brands

• Beltion: Elevator system equipped with gearless motor consuming less than a household appliance.
• R-eco
• RinnovOil
• SOS Lift
• YgrosINVERTER
• WebParkControl

Products and services

• Ascensori (Elevators) Passenger elevator systems designed for vertical transport of people, featuring robustness, reliability, speed, spaciousness, and reduced operating costs. Available in standard and customized aesthetic lines (Combi, Custom) for residential, commercial, hotel, hospital, and public buildings.
• Montacarichi (Goods Hoists) Heavy-duty goods hoists built with high-quality materials and advanced technologies for transporting light, heavy, small, and bulky goods in warehouses, manufacturing facilities, commercial, and residential buildings.
• Scale e Tappeti Mobili (Escalators and Moving Walkways) Escalators and moving walkways for efficient horizontal and vertical transport of large numbers of people, featuring elegant design and high-quality technology for rapid, safe movement between building levels in high-traffic environments.
• Ascensori e Accessibilità / Servoscale (Accessibility Solutions) Accessibility solutions including stairlifts (servoscale) for users with reduced mobility, including wheelchair users. Features innovative design, minimal footprint, silent operation, and seamless integration with existing environments.
• Automazione e Cancelli (Automation and Gates) Automatic gate and door systems for residential and commercial use, compliant with EU Machinery Directive 98/37/CE updated with 2006/42/CE, with CE marking requirements.
• Manutenzione Duelle (Maintenance Plans) Subscription maintenance programs offering four tiers — Call Plus, Call Inclusive, Soft Inclusive, and All Inclusive — with varying levels of legal compliance coverage, spare parts inclusion, intervention priority, and insurance coverage up to 10 million euros. Includes 24/7 technical assistance.
• Modernization Services Turnkey modernization and upgrading of existing elevators, gates, and escalators with new technologies, improving accessibility, efficiency, and safety while complying with current regulations. Includes management of masonry work and building permits.
• Duelle Valore+ (Financing) Zero-interest financing from 18 to 72 months arranged directly with partnered banks, plus customizable deferred payment options, available for elevator modernization, replacement, or new installation projects.

Quantifiable outcome

• Energy savings up to 40% with R-eco energy recovery system
• +6 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Schindler Group: Swiss global elevator and escalator company with strong European service network, including Italy. Competes with Duelle for premium commercial and hotel elevator contracts and offers comparable modernization and maintenance programs.
• Otis Worldwide: World's largest elevator company with deep Italian presence (Otis Italia), offering new equipment, modernization, and service contracts across residential, commercial, and industrial segments. Directly competes with Duelle in Lombardy for both new installation and maintenance.
• KONE: Global elevator and escalator manufacturer with full product portfolio (passenger, freight, accessibility) and large maintenance services arm. Competes with Duelle for commercial and infrastructure projects in Italy while operating at vastly larger scale.
• Mitsubishi Electric (Elevator/Escalator Division): Global elevator and escalator manufacturer with premium positioning, active in Italy through dealers and direct operations. Competes with Duelle in high-end commercial, hotel, and infrastructure elevator projects.
• ThyssenKrupp Elevator Technology: Major elevator manufacturer with full portfolio of passenger, freight, escalator, and accessibility products. Operates in Italy with multinational R&D and service scale, competing for large commercial and infrastructure contracts against regional players like Duelle.

Regional players

• Wittur Group: Italian-headquartered global elevator component manufacturer (doors, gearboxes, safety components) headquartered near Duelle. Comparable as a Lombardy-rooted elevator industry player, though Wittur is a supplier/equipment maker rather than installer.

Direct peers

• Pignataro Ascensori: Italian elevator manufacturer and service provider with residential, commercial, and industrial coverage. Directly comparable to Duelle as a mid-sized Italian player offering new installation, modernization, and maintenance contracts.
• Stannah Group: UK-based family-owned elevator and stairlift manufacturer/installer with strong service subscription model. Closely comparable to Duelle in its mid-sized, regionally focused service-led approach, complementary product lines (elevators + stairlifts), and family ownership heritage.
• Cida Elevatori: Italian elevator manufacturer and installer offering new equipment, modernization, and maintenance across multiple Italian regions. Direct competitor to Duelle with similar product portfolio (elevators, platform lifts, stairlifts) and Italian mid-market positioning.
• SICE (Società Italiana Costruzioni Ascensori): Italian elevator company providing design, installation, and maintenance of elevators, escalators, and moving walks. Direct competitor with comparable scale, regional Italian presence, and full-service subscription contracts.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xinstagram.com/duelle.lift
• Facebookfacebook.com/Duellelift
• LinkedInlinkedin.com/company/duelle-s-r-l-
• Instagraminstagram.com/duelle.lift

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Duelle