Lanarkshire Association for Mental Health

What Lanarkshire Association for Mental Health does

Lanarkshire Association for Mental Health (LAMH) is a Scotland-based registered charity (Charity Number SC010404; Company Number SC121139) founded in 1983 and headquartered at 17-19 Cadzow Street, Hamilton, ML3 6EE. The organization delivers community-based mental health services across North and South Lanarkshire and West Lothian, serving more than 15,000 service users annually through approximately 78 paid staff (full-time, part-time, and sessional) and around 300 volunteers. Core service lines include 24-hour Hamilton Housing Support, North Lanarkshire Self-Directed Support, Primary Care Mental Health and Wellbeing, the Wishaw Wellbeing Centre, the Food For Thought Café & Wellbeing Centre (opened August 2021), the Hamilton Charity Shop, the Infoline telephone service, and a Community Engagement outreach programme. Technology infrastructure is non-proprietary and limited to standard business tooling: Stripe as a payment gateway for donations and purchases, the BookWhen platform for class bookings, and standard social media channels (Twitter, Facebook, Instagram, Pinterest). The organization holds Cyber Essentials Plus and IASME Gold certifications for information security.

LAMH's business model is that of a UK community charity rather than a commercial enterprise. Revenue is generated from a diversified mix of streams: recurring monthly giving (£5/£10/£20 tiers), one-off donations, fundraising events (e.g., Virtual Kiltwalk, Galentines), charity shop retail sales, café and Pay-It-Forward transactions, an annual £1 membership programme, legacy bequests, memorial donations, branded merchandise (e.g., a £4.99 fitness ebook), and statutory funding accessed via social work referrals and self-directed support arrangements. Services to end users (people with mental health challenges, carers, and community members) are free at point of use; the organization monetizes through supporter contributions rather than service fees. Governance includes at least 50% service-user representation on the Board of Directors, and the organization maintains an Investors in People accreditation continuously since 2001.

Name

Lanarkshire Association for Mental Health

Legal name

Lanarkshire Association for Mental Health

Website

https://lamh.org.uk

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Scotland-based mental health charity founded in 1983 delivering community-based mental health services across Lanarkshire and West Lothian, including housing support, wellbeing centres, information services, and outreach to over 15,000 service users annually through 78 staff and 300 volunteers.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Other Individual and Family Services (62419), Residential Mental Health and Substance Abuse Facilities (62322), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Mental health support
• Community health services
• Housing support services
• Self-directed support
• Wellbeing programmes

Headquarters

HQ city

Hamilton

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Donations: The organization receives both one-time and recurring donations from individuals and organizations. Monthly giving programs allow donors to contribute regularly at various levels (£5, £10, £20). Donations support the continuation and expansion of mental health services across Lanarkshire.
2. Fundraising Activities: LAMH organizes various fundraising events including personal challenges, workplace fundraising, school programs, community events, and virtual activities. 100% of funds raised go towards supporting the community, improving services, and funding new projects.
3. Charity Shop Sales: The Hamilton Charity Shop sells donated pre-loved items. The shop is staffed primarily by volunteers and generates funds while providing an essential community service.
4. Legacy Giving: The organization accepts gifts in wills including pecuniary bequests (fixed sums), residuary bequests (remainder of estate), and specific bequests (named items). Such gifts support long-term mental health services.
5. Membership: Annual membership fee of £1 (returnable if application not accepted). Members receive invitations to meetings, AGM participation, updates on organizational developments, and opportunities to voice opinions and participate in activities.
6. Product Sales: Sale of branded merchandise and educational products such as the CL Fitness Stay Fit at Home ebook (£4.99) with proceeds supporting LAMH.
7. Cafe Operations: The Food For Thought Cafe and Wellbeing Centre in Wishaw generates revenue through food and beverage sales at affordable prices. The cafe also operates a Pay It Forward scheme allowing customers to donate towards others in need.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

LAMH delivers community-based mental health services across Lanarkshire and West Lothian, including 24-hour housing support, self-directed support packages, primary care mental health and wellbeing programmes, telephone information services, and community education. The charity also operates supporting community infrastructure such as the Hamilton Charity Shop, Wishaw Wellbeing Centre, and Food For Thought Café & Wellbeing Centre, which provide social spaces, volunteering opportunities, and revenue generation. All direct mental health services are provided free of charge to service users at the point of delivery.

Product overview

Lanarkshire Association for Mental Health (LAMH) operates as a mental health charity offering a portfolio of interconnected community-based services rather than a unified software product. The core service portfolio centres on direct mental health support including 24-hour Hamilton Housing Support, North Lanarkshire Self Directed Support, and Primary Care Mental Health and Wellbeing services. Supporting infrastructure includes the Hamilton Charity Shop, Wishaw Wellbeing Centre, and the Food For Thought Café & Wellbeing Centre which provide social spaces and community integration. Education and outreach are delivered through the Info Line and Community Engagement programmes. LAMH supplements its direct services with membership, fundraising, monthly giving, legacy giving, and memorial donation programmes, alongside self-help resources featuring recommended mental health apps. The organisation has been operating since 1983, employing approximately 78 staff and involving 300 volunteers to serve over 15,000 annual service users.

Differentiator

Problem solved

Functional benefit

Products and services

• Hamilton Housing Support Service 24-hour residential support service for individuals who require a high level of support to manage their mental health and maintain independent living, providing tenancy management, medication support, budgeting assistance, and access to community activities in Hamilton.
• North Lanarkshire Self Directed Support Service Flexible self-directed support service for people in North Lanarkshire managing mental health and maintaining independent living, ranging from a few hours to 24-hour assistance, including access to exercise, education, group activities and local community engagement.
• Primary Care Mental Health and Wellbeing Community-based mental health support delivered through primary care settings, providing accessible assistance to people with mental health needs across Lanarkshire and West Lothian.
• Hamilton Charity Shop Volunteer-staffed charity retail outlet at 17-19 Cadzow Street, Hamilton, accepting donated pre-loved items, raising funds for LAMH, providing volunteering opportunities, and serving as an information centre.
• Wishaw Wellbeing Centre Community space in Wishaw offering free wellbeing classes and activities promoting mental and physical health, providing socialisation opportunities in a supportive environment, with booking via the BookWhen platform.
• Food For Thought Café & Wellbeing Centre Community café in Wishaw offering affordable food and drinks with a Pay It Forward scheme (£1 donations to help those in need), and hosting free wellbeing classes including Arts and Crafts and Yoga.
• Infoline Mental Health Information Service Mental health information service delivering self-help information in community settings, tackling stigma, signposting to local resources, and promoting mental health recovery through education, available Monday-Friday 10am-2pm at 0330 3000 133.
• Community Engagement Programme Education programme providing mental health talks, information sessions, and informal mental health conversation cafés at youth groups, workplaces, schools, sporting venues, leisure centres and community halls across South Lanarkshire.

Quantifiable outcome

• 15,000+ service users supported annually
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Connecting ScotlandcoreOthers · 12 April 2021Connecting Scotland supplied LAMH with 15 devices enabling service users to access the internet. Through staff coaching, 15 socially isolated people were helped to connect with others and access vital online information.
• NHS 24coreStrategic or Co-development PartnerNHS 24 is referenced as a key crisis support partner on LAMH's Get Help Now page. LAMH directs individuals in immediate danger or needing out-of-hours health advice to NHS 24's 111 service.
• Breathing SpacecoreStrategic or Co-development PartnerBreathing Space is a free, confidential phone service for people in Scotland experiencing low mood, depression, or anxiety. LAMH promotes this service to those needing someone to talk to.
• SamaritanscoreStrategic or Co-development PartnerSamaritans provides emotional support to anyone in the UK experiencing distress or struggling to cope. LAMH includes their contact details (116 123) on crisis support resources.
• ChildlinecoreStrategic or Co-development PartnerChildline provides confidential telephone counselling for children and young people. LAMH lists this resource for parents and caregivers seeking support for children.
• Carers TrustcoreStrategic or Co-development PartnerCarers Trust is a major charity for, with and about carers. LAMH references their services for anyone caring for a family member or friend with mental health issues.
• Parent Line ScotlandminorStrategic or Co-development PartnerParentLine Scotland is a free telephone helpline for parents and caregivers. LAMH promotes this resource for family support.
• South Lanarkshire Well Connected ProgrammecoreStrategic or Co-development PartnerThe Infoline promotes South Lanarkshire's Well Connected Programme that aims to make it easier for people to participate in activities and services designed to improve wellbeing.
• Voluntary and Statutory Services (South Lanarkshire)coreStrategic or Co-development PartnerThe Infoline works in partnership with voluntary and statutory services across South Lanarkshire to deliver mental health information and support at community events.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mind: UK's largest mental health charity providing information, campaigning and local Mind association services. Overlaps with LAMH in community mental health delivery but operates nationally with much greater scale and brand recognition.
• Rethink Mental Illness: National mental health charity providing advice, services and supported housing across England. Comparable service portfolio to LAMH but at significantly larger scale and with a stronger advocacy orientation.
• Turning Point: UK health and social care provider delivering mental health, learning disability and substance use services. Comparable in operating model combining direct support, housing and community programmes, but operates nationally at much larger scale.
• Mental Health Foundation: UK charity focused on mental health research, prevention and public education. Comparable in mission and information/education delivery (similar to LAMH's Community Engagement and Self Help Resources), but primarily an advocacy and grant-making body rather than a direct service provider.

Direct peers

• Scottish Association for Mental Health (SAMH): Scotland's national mental health charity delivering community-based support, housing and information services. Highly comparable to LAMH in mission, service model and Scottish geography, but operating at materially larger scale.
• Community Integrated Care: UK charity providing supported living and community-based services for people with mental health needs, learning disabilities and other complex needs. Comparable operating model to LAMH's housing support and self-directed support services.
• Together (formerly Richmond Fellowship): UK mental health charity providing supported housing, recovery and community-based services. Comparable operating model to LAMH's housing support and self-directed support services, with broader UK footprint.
• Penumbra: Scottish mental health charity providing supported living, community engagement and personalisation services. Closely comparable service mix to LAMH's self-directed support and housing offerings, with overlapping geographic footprint.

Emerging players

• See Me (Scotland's programme to end mental health stigma): Scottish anti-stigma mental health programme run by the Health and Social Care Alliance. Comparable to LAMH's community engagement and stigma-reduction work but focused on awareness rather than direct service delivery.

Others

• Carers Trust: UK charity for unpaid carers, with which LAMH has a referral partnership. Comparable as a UK social-services charity serving overlapping beneficiary populations (carers and people with mental health conditions), though focused on a different primary user group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TeamLamh
• Facebookfacebook.com/teamlamh
• Instagraminstagram.com/teamlamh
• Pinterestpinterest.co.uk/teamlamh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Lanarkshire Association for Mental Health