Parkway Shenton

What Parkway Shenton does

Parkway Shenton is a Singapore-headquartered primary healthcare group operating the country's oldest GP network, founded in 1973 and currently running 38 or more clinics islandwide. It is a wholly-owned operating subsidiary of IHH Healthcare Berhad, one of the world's largest integrated healthcare networks, which gives Parkway Shenton seamless referral access to over 1,500 specialists across Gleneagles, Mount Elizabeth, and Parkway East Hospitals. The company provides general practitioner services, teleconsultation, health screening, vaccinations (including child and travel), men's health, medical examinations, Traditional Chinese Medicine through a partnership with Eu Yan Sang, medical aesthetics, and a structured Medical Weight Management Programme. Extended services include Parkway Home Care and Parkway Ambulance for at-home and emergency transport needs, and enrolment in Singapore's national Healthier SG programme as a subsidised GP partner.

The company's underlying technology platform is centred on the MyHealth360 mobile application (available on iOS and Android), which functions as the patient engagement layer for appointment booking, teleconsultation access, and loyalty programme enrolment. The Parkway Plus loyalty programme ties MyHealth360 users and Healthier SG enrolees into a single retention mechanism. Electronic health records are accessible through MyHealth360, supporting continuity of care across the 38+ clinic network. The technology is described as a healthcare service delivery platform integrated within the broader IHH Healthcare network, rather than as a proprietary AI- or ML-driven clinical system; no AI/ML capabilities, proprietary models, or data flywheel mechanics are disclosed in the input.

On the commercial side, Parkway Shenton operates a primarily direct-to-consumer model with a dedicated corporate health services overlay. Pricing is structured as pay-as-you-go unit pricing, with subsidised tiers for CHAS (Community Health Assist Scheme), Merdeka Generation, and Pioneer Generation cardholders on common illnesses and selected chronic conditions. Revenue streams span fee-for-service clinical consultations, teleconsultation, medical aesthetics, TCM, professional-services corporate health contracts, and home care/ambulance services. Distribution combines the physical clinic network with teleconsultation, the MyHealth360 app, and participation in the Healthier SG programme as a channel partner. The company serves both individual patients and families (primary segment) and corporate clients (occupational health, wellness, and medical examinations), with the IHH parent providing specialist referral upside.

Name

Parkway Shenton

Legal name

Parkway Holdings Limited

Website

https://parkwayshenton.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

251–500 employees

Short description

Parkway Shenton is a Singapore primary healthcare group operating 38+ clinics islandwide, offering GP services, teleconsultation, health screening, vaccinations, TCM, aesthetics, home care, and ambulance services to individual and corporate patients under the IHH Healthcare network.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211), Home Health Care Services (621610)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Primary healthcare services
• General practitioner clinics
• Health screening packages
• Teleconsultation services
• Occupational health services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Clinical Healthcare Services: Revenue from providing general practitioner services, health screenings, vaccinations, minor surgeries, medical examinations, and specialized treatments at clinic locations. Services are available on a fee-for-service basis.
2. Teleconsultation Services: Remote doctor consultation services delivered through the digital platform, enabling patients to receive medical advice without visiting a physical clinic.
3. Medical Aesthetics: Professional aesthetic treatments and procedures for skin rejuvenation and appearance enhancement.
4. Traditional Chinese Medicine: TCM services delivered through partnership with Eu Yan Sang, combining traditional and Western medicine approaches.
5. Corporate Health Services: Occupational health and corporate wellness services for businesses, including employee health screenings and medical examinations.
6. Home Care and Ambulance Services: Parkway Home Care and Parkway Ambulance services for patients requiring medical care at home or emergency transport.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Parkway Shenton operates a network of over 38 general practitioner clinics across Singapore delivering primary healthcare services including GP consultations, health screenings, vaccinations, men's health, medical weight management, medical examinations, and minor surgeries. The company supplements its in-clinic services with teleconsultation, home care, and ambulance services, and offers Traditional Chinese Medicine through a partnership with Eu Yan Sang and medical aesthetics treatments, supported by the MyHealth360 mobile app and the Parkway Plus loyalty programme.

Product overview

Parkway Shenton is Singapore's oldest GP group (since 1973) operating as a network of over 38 clinics islandwide. The company offers a comprehensive suite of primary healthcare services centered around general practice, including GP consultations, teleconsultation, health screening, vaccinations, medical aesthetics, Traditional Chinese Medicine (via Eu Yan Sang partnership), men's health, medical examinations, and weight management. Beyond clinical services, Parkway Shenton provides digital health solutions through the MyHealth360 mobile app, participates in Singapore's Healthier SG government health programme, and offers a loyalty programme (Parkway Plus). The organization also provides extended services such as home care and ambulance services, connecting patients to specialist referrals across the IHH Healthcare network (Gleneagles, Mount Elizabeth, Parkway East Hospitals).

Differentiator

Problem solved

Functional benefit

Brands

• MyHealth360: Digital health app providing access to an array of medical services, loyalty programme, and appointment booking.
• Parkway Plus

Products and services

• GP Services General Practitioner services providing personalised care for common illnesses, chronic diseases, minor surgeries, men's health, and other primary care needs. Targeted at individual patients and families in Singapore.
• Teleconsultation Online doctor consultation service allowing patients to see a doctor remotely from the comfort of their home. Targeted at individual patients seeking convenient remote primary care.
• Health Screening Comprehensive health check-ups and wellness packages tailored by age, gender, and risk profile, with non-fasting options available. Targeted at individual patients and corporate clients for preventive care.
• Vaccinations Wide range of adult, children, and travel vaccinations at subsidised rates. Targeted at individual patients, families, and travellers in Singapore.
• Child Vaccinations and Developmental Screening Paediatric vaccination services and developmental screening for children. Targeted at parents seeking immunisation and developmental assessment for their children.
• Traditional Chinese Medicine (TCM) Holistic care provided through the partnership with Eu Yan Sang, combining Traditional Chinese Medicine and Western medicine approaches for overall wellness. Targeted at individual patients seeking integrative care.
• Parkway Medical Aesthetics Professional aesthetic treatments designed to help patients achieve youthful, luminous skin. Targeted at individual consumers seeking cosmetic skin treatments.
• Medical Examinations Medical examinations for work, school, or travel needs, providing medical reports for various requirements. Targeted at individuals and employees needing certified medical documentation.
• Men's Health Discreet screenings and treatment for common men's health concerns. Targeted at male individual patients seeking confidential primary care.
• Medical Weight Management Programme Safe, sustainable weight loss programme focused on achieving and maintaining a healthy weight. Targeted at individual patients seeking medically supervised weight management.
• Parkway Home Care Healthcare services delivered to patients at their home. Targeted at individuals who require medical care but cannot easily visit a clinic.
• Parkway Ambulance Emergency ambulance services for medical emergencies. Targeted at patients requiring urgent medical transport.
• Corporate Health Services Health services tailored for corporate clients and their employees, including occupational health, employee wellness programmes, and corporate medical examinations. Targeted at businesses and organisations in Singapore.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• Eu Yan SangcoreStrategic or Co-development PartnerPartnership with Eu Yan Sang for Traditional Chinese Medicine (TCM) services, providing holistic healthcare that combines TCM and Western medicine approaches for overall patient wellness. TCM services are integrated into Parkway Shenton's service offerings.
• IHH HealthcareflagshipOthersParkway Shenton is part of IHH Healthcare, one of the world's largest integrated healthcare networks. This parent relationship provides access to over 1,500 specialists across Gleneagles, Mount Elizabeth, and Parkway East Hospitals for patient referrals.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Healthway Medical Corporation: Singapore-based multi-specialty medical group with a large network of GP and specialist clinics. Direct competitor for walk-in primary care, corporate health screenings, and family medicine services in Singapore.
• SATA CommHealth: Singapore community healthcare provider with multiple clinics offering GP services, health screenings, and dental care at subsidised rates. Overlaps with Parkway Shenton in serving CHAS-eligible patients and primary care delivery.
• Minmed Group: Singapore primary care chain operating multiple clinics islandwide, providing GP services, health screenings, and vaccinations. Comparable as a competing multi-clinic primary care network targeting similar consumer and CHAS-eligible patients.
• Fullerton Health: Asia-Pacific primary care and managed care operator with significant Singapore clinic presence. Comparable in primary care clinic model, corporate health services, and chronic disease management offerings.
• Raffles Medical Group: Singapore-listed integrated healthcare provider offering GP and specialist services through clinics across Singapore. Directly comparable as a multi-site primary care operator in the same domestic market, with overlapping corporate health and health screening offerings.

Emerging players

• Doctor Anywhere: Singapore-headquartered telehealth and digital health platform offering online GP consultations, teleconsultation, and corporate health services. Comparable on the teleconsultation and digital patient engagement dimensions of Parkway Shenton's offering.
• Speedoc: Singapore home-based medical care and telehealth provider offering doctor house calls and home care services. Directly comparable on Parkway Home Care and ambulance-adjacent home medical service lines.

Broad incumbents

• IHH Healthcare Berhad: Parent company of Parkway Shenton and one of the world's largest integrated healthcare networks. Operates hospitals across Singapore (Mount Elizabeth, Gleneagles, Parkway East) and provides the upstream specialist pipeline for Parkway Shenton referrals.

Regional players

• Thomson Medical Centre: Singapore-listed healthcare group operating hospitals and specialist centres with adjacent primary care offerings. Comparable as a Singapore healthcare provider with overlapping health screening and consumer health positioning.

Others

• Eu Yan Sang: Established Traditional Chinese Medicine provider in Singapore and partner of Parkway Shenton for TCM services. Related as an ecosystem partner that delivers part of Parkway Shenton's integrative care offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/parkwayshenton

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parkway Shenton