Infonet

What Infonet does

Infonet S.A. is a privately-held Guatemalan enterprise software vendor operating as a member of the Grupo Tecnetron conglomerate. The company develops and markets the IQDimension suite, an integrated enterprise application platform spanning ERP, CRM, Human Resources, and Business Intelligence modules. The product is positioned for mid-market and enterprise customers in verticals including banking, port operations, telecommunications, and other industries; the company has built vertical-specific templates and workflows that suggest a domain-specialized rather than horizontal SaaS play.

The company's geographic footprint extends from Guatemala across Central America into Colombia, Venezuela, and the Dominican Republic, giving it a regional rather than single-country distribution position. Headcount is in the 11–50 band, indicating a focused, boutique-scale vendor rather than a platform company. The customer list comprises a long tail of named enterprise and SMB accounts across multiple countries and verticals, with no single anchor customer dominating the visible mix. No revenue, contract, or pricing figures are publicly disclosed.

The go-to-market appears to follow a traditional on-premise / hybrid enterprise software model: license plus implementation services, followed by recurring maintenance and support revenue. The website carries a 2017 copyright, and no recent funding rounds, partnerships, leadership changes, or product launches are documented in the available data. The combination of modest headcount, limited public disclosure, and stale digital presence suggests a small, regionally-rooted software operation rather than a venture-backed or high-growth challenger.

Name

Infonet

Legal name

Infonet S.A.

Website

https://infonet.com.gt

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Infonet S.A. is a Guatemalan enterprise software vendor and member of Grupo Tecnetron, developing and supporting the IQDimension suite (ERP, CRM, HR, BI) for banking, ports, telecom, and other enterprises across Central America, Colombia, Venezuela, and the Dominican Republic.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) / Business Management Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Enterprise resource planning software
• Customer relationship management
• Human resources management software
• Business intelligence software
• Integrated ERP suite

Headquarters

HQ city

Guatemala

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licensing: Licensing of IQDimension software suite including IQProfit, IQCustomer, IQTalent, and IQDecision modules. Software is deployed in production environments for enterprise customers.
2. Consultoría Success Implementation Services: 5-phase consulting engagement covering Dimension, Planning, Training, Stabilization, and Go-Live stages. Includes project accompaniment from initiation to completion with locally-based consultants. Pricing is structured progressively across phases.
3. Advantage Support Plan: Annual support contract with minimum one-year term. Includes technology and functional updates via new software versions, multi-level support (Online Chat, Hotline, Remote Support, On-site Visits), and continuous product enhancement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Infonet develops and commercializes the IQDimension integrated software suite — an ERP, CRM, HR, and Business Intelligence platform designed on a "Digital Nervous System" concept that links financial operations, customer relationships, human capital, and strategic decision-making across an organization. The company sells this software to enterprise customers in Latin America, paired with a five-phase Consultoría Success implementation methodology and an annual Advantage Support Plan that delivers version updates and multi-channel technical support.

Product overview

Infonet offers IQDimension, a unified software platform built on the 'Digital Nervous System' concept that combines four integrated modules: IQProfit (ERP for financial, operational, and commercial management), IQTalent (HR management), IQCustomer (CRM), and IQDecision (Business Intelligence). The platform uses a three-ring architecture where the internal transactional ring (IQProfit) serves as the foundation, the relational ring (IQCustomer and IQTalent) expands operations, and the strategic ring (IQDecision) enables strategic analysis and KPIs. Infonet also provides complementary services including Consultoría Success (implementation methodology), Soporte Advantage (annual support plan with multi-level support options), and Desarrollo PLUS (custom integration services).

Differentiator

Problem solved

Functional benefit

Brands

• IQ Dimension: Digital Nervous System concept that enables enterprises to think, act, react, and adapt. Comprises four tools: IQProfit (ERP), IQTalent (HR), IQCustomer (CRM), and IQDecision (Business Intelligence).
• IQProfit
• IQCustomer
• IQTalent
• IQDecision

Products and services

• IQProfit Enterprise Resource Planning (ERP) solution handling financial management, operations, and commercial transactions including accounting, accounts payable/receivable, fixed assets, payroll, inventory management, purchasing, sales, and point of sale. Targeted at enterprise customers requiring multi-currency and multi-company consolidation.
• IQCustomer Customer Relationship Management (CRM) solution for managing client interactions, sales opportunities, pre-sales activities, service contracts, service orders, email marketing, and customer messaging with knowledge base capabilities. Targeted at enterprises needing sales automation and service management.
• IQTalent Human Resources (HR) management solution covering employee recruitment, administration, position management, induction processes, and performance evaluations, integrating with IQProfit for payroll and financial data. Targeted at organizations needing full employee lifecycle management.
• IQDecision Business Intelligence (BI) solution providing strategic management through Key Performance Indicator (KPI) definition, visualization, and analysis, including information cubes for multi-variable data analysis. Draws data from IQProfit, IQCustomer, and IQTalent. Targeted at executive management needing strategic decision support.
• IQDimension Core platform concept called 'Digital Nervous System' that integrates IQProfit (internal/transactional ring), IQCustomer and IQTalent (relational ring), and IQDecision (strategic ring) to enable enterprises to think, act, react, and adapt. Sold as an integrated suite to enterprise customers across Latin America.
• Consultoría Success Five-stage implementation methodology plan guiding clients from project initiation through go-live across the phases of Dimension, Planning and Organization, Training and Scenario Definition, Stabilization, and Go-Live. Provides dedicated local consultant support throughout the implementation. Targeted at enterprises licensing the IQDimension suite.
• Soporte Advantage Annual support plan providing technology updates, product specialists, and multi-level technical support including online chat, hotline, remote access, and monthly on-site visits. Requires a minimum one-year contract term. Targeted at existing IQDimension customers requiring ongoing technical and functional maintenance.
• Desarrollo PLUS Custom development service enabling clients to extend IQDimension functionality by integrating the platform with specialized company processes. Targeted at enterprises requiring bespoke additions beyond the standard IQDimension feature set.

Named customers33 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• SAP Business One: Global mid-market ERP from SAP widely deployed across Latin America via a partner channel. Overlaps with Infonet in the regulated banking/financial services mid-market segment.
• Microsoft Dynamics 365 Business Central: Global mid-market ERP/CRM suite from Microsoft with cloud delivery and broad partner ecosystem. Competes with Infonet for the same mid-market enterprise ERP buyer across Central America.
• Oracle NetSuite: Global cloud ERP/CRM/BI suite targeting mid-market and upper mid-market enterprises. Competes with Infonet in larger deals and increasingly in the same Central American buyer set.

Regional players

• Defontana: Chile-headquartered cloud ERP, payroll and HR provider with LatAm reach. Comparable suite approach (ERP + HR) to Infonet, primarily operating in the Southern Cone rather than Central America.
• ContaSimple: Latin American small-business accounting and ERP-invoicing platform. Adjacent comparator showing how cloud-native regional tools are pressuring traditional on-premise ERP players like Infonet.

Direct peers

• TOTVS: Largest Latin American ERP and business management software vendor, headquartered in Brazil. Closely comparable to Infonet as a regionally-focused suite provider covering ERP, CRM, HR and BI for mid-market and vertical-specific customers.
• Odoo: Open-source ERP, CRM, HR and BI suite with a global partner channel and growing LatAm presence. Closely comparable integrated suite versus Infonet's IQDimension four-module approach.
• Siigo: Cloud-based accounting and ERP platform serving SMBs across Latin America including Central America. Competes with Infonet for the same mid-market financial management and ERP buyer.
• Softland: Latin American ERP and HR software vendor (owned by TOTVS) with strong presence in Central America and the Caribbean. Directly comparable to Infonet's IQProfit/IQTalent offering in the same geography and verticals.
• Bind ERP: Latin American (Mexico-rooted) cloud ERP for SMBs covering sales, inventory, accounting and CRM. Direct mid-market ERP competitor with overlapping product surface.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/infonet-s.a.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infonet