Kinko’s

Commercial Printing Serviceskinkos.com

FedEx Office (formerly Kinko's) is a FedEx-owned US printing services subsidiary offering custom print products, signage, branded merchandise, packaging, and FedEx-integrated shipping to SMBs, enterprises, government, and consumers via retail and e-commerce.

Company typePublic
Founded1970
HeadquartersNashville, United States
Headcount5,001–10,000
GTM typeB2B and B2C
OfferingServices

What Kinko’s does

Kinko's, now operating as FedEx Office, is a wholly-owned subsidiary of FedEx Corporation (NYSE: FDX) that delivers print, document, signage, branded merchandise, and shipping-related services to small businesses, enterprises, government entities, and individual consumers across the United States. Founded in 1970 in Santa Barbara, California, the company was acquired by FedEx in 2004 and rebranded as FedEx Office. Its operating footprint combines a physical retail network (referenced as "over 2,000 FedEx Office locations nationwide") with an e-commerce platform at office.fedex.com, supported by dye-sublimation printing technology and integrations with FedEx shipping logistics and Canva design tools.

The core product set spans document printing (8.5"x11", 8.5"x14", 11"x17" in color and B&W), business essentials (business cards, envelopes, stamps, badges), marketing materials (banners, signs, posters, brochures, flyers, postcards, labels), branded merchandise and custom apparel, custom packaging (mailers, boxes), and adjacent professional services including online notary, passport photo services, and design services. Enterprise customers access the offering through a National Bid Center team that delivers custom quotes for high-volume or complex print orders, plus onsite solutions deployed at corporate locations, hotels, and convention centers.

FedEx Office monetizes through one-time purchases of custom print products, recurring revenue via the Print Preferred loyalty/subscription program, professional services fees for notary/passport/design work, and enterprise-level commercial printing and parcel/mail management contracts. Distribution is hybrid: physical storefronts and onsite deployment (domestic) plus a self-service online ordering platform, with dedicated corporate/government channels (Corporate Business Solutions, GPOExpress). Corporate headquarters is at 7900 Legacy Drive, Plano, Texas, and the company employs between 5,001 and 10,000 people.

Kinko’s firmographics

Firmographics

Name: Kinko’s
Legal name: FedEx Office
Website: https://kinkos.com
Company type: Public
Founded year: 1970
Operating status: Operating
Headcount range: 5,001–10,000 employees
Short description: FedEx Office (formerly Kinko's) is a FedEx-owned US printing services subsidiary offering custom print products, signage, branded merchandise, packaging, and FedEx-integrated shipping to SMBs, enterprises, government, and consumers via retail and e-commerce.
Ownership category
akta.pro rank

Kinko’s industry classification

Industry

Product category: Commercial Printing Services
NAICS: Commercial Printing (except Screen and Books) (323111), Other Business Service Centers (including Copy Shops) (561439), Packaging and Labeling Services (56191)
SIC: Commercial Printing (2750), Services-Mailing, Reproduction, Commercial Art & Photography (7330)
akta.pro primary industry: Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
akta.pro secondary industries: Printing & Copy Services Retail (CRALABAD), Printing & Business Forms (continuous forms, checks, tickets) (IMAMAHAH)

Keywords

Commercial printing services
Document printing solutions
Business marketing materials
Custom branded merchandise
Corporate print management

Where Kinko’s is headquartered

Location

Headquarters

HQ city: Nashville
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Kinko’s business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

Custom Print Products: One-time sales of custom printed materials including business cards, marketing materials, banners, signs, apparel, packaging, and promotional products
Document Printing Services: Copying, printing, and finishing services for documents in various sizes (8.5" x 11", 8.5" x 14", 11" x 17") with full-color and black-and-white options
Print Preferred Program: Loyalty membership program offering savings and exclusive deals for frequent print customers
Corporate Business Solutions: Scalable commercial printing and parcel/mail management services for enterprise clients, including onsite solutions
In-Store Services: Additional services including notary services, passport services, design services, and packing/shipping services

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Postcards starting price
Unit Pricing	Pay-as-you-go	Flyers starting price
Unit Pricing	Pay-as-you-go	Poster Prints starting price
Subscription	Annual	Print Preferred Program

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Kinko’s product offering

Product offering

Core offering

Kinko's operates as FedEx Office, providing commercial and consumer printing services through more than 2,000 retail locations across the United States and an online e-commerce platform at office.fedex.com. Core offerings include document printing, business essentials (business cards, envelopes, stamps), marketing materials (banners, signs, posters, brochures), custom branded merchandise and apparel, packaging, and in-store services such as notary and passport services. The business also delivers corporate print management solutions, onsite event support, and a Print Preferred membership program.

Product overview

FedEx Office (formerly Kinko's) is an online printing services platform offering a comprehensive portfolio of custom print products and marketing solutions. The platform provides document printing services (copies, custom documents, certificates, letterhead, manuals, presentations, resumes), business essentials (business cards, envelopes, stamps, badges), and marketing materials (banners, signs, posters, brochures, flyers, postcards, promotional products). Additional offerings include custom branded merchandise and apparel, custom packaging solutions, and services such as online notary, passport services, and corporate business solutions. The platform integrates with Canva for design templates and offers various starter kits and membership programs for recurring customers.

Differentiator

Problem solved

Functional benefit

Products and services

Document Printing Full-color and black-and-white document printing services offering multiple paper types and finishing options for sizes including 8.5" x 11", 8.5" x 14", and 11" x 17". Includes certificates, letterhead, manuals, presentations, and resumes for businesses and individuals.
Business Essentials Professional business materials including business cards, custom envelopes, stamps, embossers, desk name plates, name tags, badges, notary stamps, and sales sheets for business and professional users.
Marketing Materials Promotional and marketing print materials including banners, signs, posters, brochures, door hangers, fabric backdrops, table throws, flyers, menus, pocket folders, postcards, rack cards, stickers, labels, and table tents for SMB and enterprise marketing needs.
Cards, Invitations & Photo Gifts Custom cards, invitations, announcements, greeting cards, wall art, canvas prints, metal prints, photo calendars, passport photos, and wax seals for personal and professional occasions targeted at individual consumers.
Branded Merchandise & Packaging Custom branded merchandise including apparel (t-shirts, hoodies, hats), promotional products (bags, drinkware, notebooks, pens, stickers), custom boxes, and packaging materials for events, trade shows, and branding purposes.
Banners, Signs & Posters Large-format printing for indoor and outdoor banners, sign types (acrylic, metal, PVC, yard, car magnets, flags), backlit and mounted posters, fabric backdrops, wall graphics, floor graphics, and window graphics.
Custom Apparel Custom printed clothing including t-shirts, hoodies, sweatshirts, kids and baby clothing, hats, and accessories for branding, events, and promotional purposes.
Custom Boxes & Mailers Packaging solutions including mailers, shippers, self-sealing boxes, point-of-purchase displays, event boxes, recyclable padded mailers, custom rigid mailers, and custom box sample packs.
Design Services Professional design services including Canva design template integration, design tutorials, and custom box design service for customers needing layout and creative support.
Online Notary Services Remote online notarization services allowing documents to be notarized digitally without visiting a physical location.
Passport Services Passport photo services and expedited passport processing assistance available at FedEx Office retail locations.
Corporate Business Solutions Enterprise-level commercial printing, parcel and mail management, onsite solutions at corporate locations/hotels/convention centers, and dedicated National Bid Center support for high-volume custom print orders.
Print Preferred Program Membership-based loyalty program offering exclusive savings, discounts, and coupon codes on print orders for recurring customers.
Pack & Ship Services In-store packing services, FedEx shipping options, Ship & Go service, and shipping/packing/mailing supplies with FedEx tracking integration.

Companies that use Kinko’s

Customer profile

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Kinko’s technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Kinko’s partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core and flagship.

CanvacoreTechnology or IntegrationCanva design template integration allows customers to easily create professional designs online including business cards, posters, banners, and flyers with customizable colors, fonts, and images. Design templates and tutorials available through the FedEx Office platform.
FedExflagshipStrategic or Co-development PartnerKinko's operates under the FedEx brand as FedEx Office, integrating FedEx shipping services, tracking, and logistics into the printing experience. The partnership provides seamless shipping integration, account management, and global logistics network access.

Scale indicators1 record

Kinko’s competitors and assessment

Company assessment

Direct peers

Vistaprint (Cimpress): Cimpress, parent of Vistaprint, is a direct competitor in online commercial printing (business cards, marketing materials, signage, custom packaging) targeting SMBs with a digital-first model — the most direct comparator to FedEx Office's core SMB print offering.
MOO: MOO is a digital-first commercial printer specializing in premium business cards, marketing materials, and branded print for SMBs and creatives — directly competing for the same business card and marketing materials customers as FedEx Office.
AlphaGraphics: AlphaGraphics is a franchise-based commercial printing and marketing services network serving SMBs and enterprises — comparable to FedEx Office in offering print, signage, and marketing solutions through a U.S. footprint.
The UPS Store: The UPS Store is a direct competitor combining packing/shipping with printing and document services at thousands of U.S. retail locations — directly comparable to FedEx Office's bundled print-and-ship retail offering.
Sir Speedy: Sir Speedy is a franchised printing and marketing services provider offering commercial print, signs, and direct mail — comparable in product breadth and SMB/enterprise customer mix to FedEx Office.
Office Depot: Office Depot (including OfficeMax) provides in-store printing, copying, and document services to SMBs and consumers, competing head-to-head with FedEx Office for walk-in retail print traffic.
Staples: Staples operates retail office superstores offering print, copy, and shipping services alongside office supplies, directly overlapping with FedEx Office's walk-in retail print and SMB service model.

Emerging players

Shutterfly: Shutterfly is a digital-first custom photo printing and personalized product platform competing in cards, photo gifts, and invitations — directly overlapping with FedEx Office's Cards, Invitations & Photo Gifts category.
Canva: Canva is a design platform that integrates directly with FedEx Office for print fulfillment but also operates its own Canva Print service — a partner-then-competitor dynamic that could shift share in design-led SMB print over time.

Others

Minuteman Press:

Market position

Strengths5 records

Weaknesses5 records

Key highlights7 records

Customer concentration

Kinko’s financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Kinko’s leadership team

Management profile

Number of profiles

Kinko’s funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Kinko’s M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kinko’s

What does Kinko’s do?

Is Kinko’s a public or private company?

Kinko’s is a public company. It is classified as corporate owned and is currently operating.

When was Kinko’s founded?

Kinko’s was founded in 1970. It employs 5,001 to 10,000 people.

Where is Kinko’s based?

Kinko’s is headquartered in Nashville, United States, in the North America region.

How does Kinko’s make money?

Five revenue lines are on record. Custom Print Products are the primary driver. The others are document Printing Services, print Preferred Program, corporate Business Solutions and in-Store Services.

Who are Kinko’s's main competitors?

Direct peers on record are Vistaprint (Cimpress), MOO, AlphaGraphics, The UPS Store, Sir Speedy, Office Depot and Staples. Emerging players are Shutterfly and Canva. Minuteman Press is listed as an others.

Does Kinko’s have an API?

No public API is recorded for Kinko’s.

What industry is Kinko’s in?

Kinko’s's product category is Commercial Printing Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of CRALABAD, Printing & Copy Services Retail. Its NAICS code is 323111 and its SIC code is 2750.