Makruzz

What Makruzz does

Makruzz is the passenger ferry brand of MAK Logistics Private Limited, operating the largest fleet of high-speed catamaran ferries in the Andaman and Nicobar Islands, India. Founded in 2009, the service connects Port Blair, Havelock (Swaraj Dweep), Neil (Shaheed Dweep), and Baratang using three vessels - M.V. Makruzz (280 pax, Damen-built 2002), M.V. Makruzz Gold (333 pax, Damen-built 1996), and M.V. Makruzz Pearl (250 pax, Austal-built 1998) - offering three seating classes (Premium, Deluxe, Royal), AC cabins, marine evacuation systems, and 10+ daily connections. Technology is primarily mechanical: twin-hull catamaran architecture for stability in monsoon conditions, built to global safety standards, with a digital online-booking layer for reservations via the company website, mobile delivery of e-tickets, and an agent program.

Commercially, Makruzz runs a direct-to-consumer model with secondary distribution through exclusive preferred-partner OTAs (MakeMyTrip, Thomas Cook, Yatra) and agent resellers. Primary revenue comes from one-time ferry-ticket sales (Premium/Deluxe/Royal at INR tiers, with 18% GST and seasonal peak supplements), supplemented by transaction fees from onboard F&B, tours and activities (scuba, sea kart, parasailing), affiliate commissions on hotel referrals and travel insurance, and professional services for transfers and MICE/group bookings. Customer mix spans leisure tourists (primary), honeymoon couples, families, corporate/MICE groups, and solo travelers, all served through segmented marketing channels including a content blog and Makruzz Ripples newsletter. The company is privately held by its three founders, has no disclosed external institutional funding, and operates with 11-50 employees from headquarters in Port Blair plus a Havelock branch office.

Name

Makruzz

Legal name

MAK LOGISTICS PVT LTD

Website

https://makruzz.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Makruzz is the passenger ferry arm of MAK Logistics, operating the largest high-speed catamaran fleet in India's Andaman and Nicobar Islands. It connects Port Blair, Havelock, Neil, and Baratang with three vessels across Premium, Deluxe, and Royal seating classes, serving leisure tourists, families, honeymooners, MICE groups, and walk-in travel customers.

Ownership category

akta.pro rank

Product category

Maritime Passenger Transportation

NAICS

Water Transportation (483), Scenic and Sightseeing Transportation, Water (487210)

SIC

Water Transportation (4400)

akta.pro primary industry

Passenger Catamaran Operators (TLAFALAE)

akta.pro secondary industries

High-Speed Passenger Ferry Operators (TLAFALAC), Island & Archipelago Ferry Services (THAEAGAB)

Keywords

• Passenger ferry service
• Inter-island transportation
• High-speed catamaran
• Ferry ticket booking
• Andaman tourism

Headquarters

HQ city

Port Blair

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Passenger Ferry Tickets: Primary revenue stream from selling ferry tickets across three seating classes (Premium, Deluxe, Royal) for routes between Port Blair, Havelock, Neil, and Baratang islands. Ticket prices vary by class, route, and season.
2. Onboard Food & Beverage: Revenue from well-stocked inboard kiosk serving food and refreshments during ferry journeys
3. Travel Insurance: Commission revenue from providing travel insurance through partnered insurance providers
4. Transfer Services: Revenue from airport/jetty pickup and drop services, ferry ticket bundling with local transportation
5. Tours & Activities: Revenue from selling tour packages and activity bookings including scuba diving, dinner cruises, sea kart, parasailing, and island tours
6. Hotel Partnerships: Commission or partnership revenue from referrals to partner hotels and resorts in Port Blair, Havelock, and Neil islands

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Makruzz operates the largest fleet of high-speed twin-hull catamaran ferries in the Andaman Islands, transporting passengers between Port Blair (Sri Vijaya Puram), Havelock (Swaraj Dweep), Neil (Shaheed Dweep), and Baratang across three seating classes (Premium, Deluxe, Royal). The company sells tickets through its own website, call center, and physical offices, complemented by ancillary services including tours and activities, hotel bookings, transfers, MICE/group travel, travel insurance, and special assistance.

Product overview

Makruzz is a premium ferry booking service operating the largest fleet of high-speed catamaran ferries in the Andaman Islands. The fleet consists of three vessels (M.V. Makruzz, M.V. Makruzz Gold, and M.V. Makruzz Pearl) offering three seating classes (Premium, Deluxe, and Royal). The core service enables online ferry booking between Port Blair, Havelock (Swaraj Dweep), Neil (Shaheed Dweep), and Baratang Islands. Supporting modules include Tours & Activities, Hotels Booking, Transfers, MICE Travel, Group Travel/Charters, Travel Insurance, and Special Assistance services, creating a comprehensive island travel platform.

Differentiator

Problem solved

Functional benefit

Brands

• M.V. Makruzz: First catamaran acquired in November 2009, built in Damen Shipyard, Singapore in 2002. Twin-hull vessel with two fully air-conditioned decks and passenger capacity of 280 people.
• M.V. Makruzz Gold
• M.V. Makruzz Pearl

Products and services

• M.V. Makruzz Catamaran Ferry High-speed twin-hull catamaran built by Damen Shipyard Singapore (2002) with two fully air-conditioned decks and a 280-passenger capacity (208 Premium + 64 Deluxe + 8 Royal seats) for inter-island ferry service in the Andaman Islands.
• M.V. Makruzz Gold Catamaran Ferry Largest catamaran in the fleet with 333-passenger capacity (262 Premium + 63 Deluxe seats) and two spacious decks, built by Damen Shipyard Singapore in 1996 and acquired in 2015, entering service in May 2016.
• M.V. Makruzz Pearl Catamaran Ferry Newest catamaran in the fleet with a single spacious deck of 250 Premium seats and extensive table seating, built by Austal Shipyard Australia in 1998 and acquired in 2018.
• Online Ferry Booking Digital booking platform enabling travelers to book ferry tickets online across routes between Port Blair, Havelock, Neil, and Baratang with seat-class selection and e-tickets delivered by email, SMS, and WhatsApp.
• Tours & Activities Customizable Andaman travel itineraries including guided tours of Port Blair City, Ross Island, Mt. Harriet, Chidiyatapu, Jolly Buoy, Red Skin, Cinque, North Bay, Elephant Beach, Baratang, and Diglipur, plus activities such as scuba diving, dinner cruises, sea kart, parasailing, dolphin boat rides, sea walks, game fishing, bird watching, and cycling.
• Hotels Booking Partner hotel booking service covering Port Blair, Havelock, and Neil Islands through partnerships with SeaShell, Symphony Summer Sands Beach Resort, TSG Aura Resort, Emerald Gecko Resort, and other properties.
• Transfers Local logistics handling including airport and jetty pickup and drop services, ferry ticket coordination, and local sightseeing arrangements across the Andaman Islands.
• MICE Travel End-to-end planned and customized corporate events on the Andaman Islands, providing all-inclusive packages for meetings, incentives, conferences, and exhibitions.
• Group Travel and Charters Special offers and exclusive itineraries for groups of 30 or more passengers, including charter bookings tailored to custom group experiences on Makruzz catamarans.
• Travel Insurance Travel insurance offered through partner insurance providers for passengers booking ferry tickets through the Makruzz platform, sold on a referral/affiliate basis.
• Special Assistance On-request special assistance for differently-abled and elderly passengers, including escorts and special care arrangements during boarding and travel on Makruzz ferries.

Quantifiable outcome

• Carried over 15 lakh (1.5 million) happy travelers since inception
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MakeMyTrip (MMT)coreChannel Partner/ Reseller/ Distributor · 7 November 2009Exclusive preferred partner for online ferry ticket distribution. Makruzz has been the preferred partner of MMT since its inception, serving millions of tourists through the OTA platform.
• Thomas CookcoreChannel Partner/ Reseller/ Distributor · 7 November 2009Exclusive preferred partner for online ferry ticket distribution. Thomas Cook has been an exclusive preferred partner since Makruzz began operations, offering ferry booking through their platform.
• YatracoreChannel Partner/ Reseller/ Distributor · 7 November 2009Exclusive preferred partner for online ferry ticket distribution. Yatra has been an exclusive preferred partner providing ferry ticket booking services.
• MAK Logistics Private LimitedcoreOthersParent company of Makruzz ferry services. MAK Logistics was conceived in 2003 and diversified into two verticals: Makruzz (passenger service) and MAK Logistics (cargo shipping). Operations began with three cargo vessels, first sailing on 27th February 2003 as MAK Lines, later converted to MAK Logistics Private Limited in 2007. Backing includes Mohamed H Jadwet, Mr CS Ashok, and Mr Krishnendu Kundu.
• Partner Hotels and ResortsminorGTM or Marketing PartnerPartnership with hotels and resorts in Port Blair, Havelock, and Neil islands for cross-promotion and bundled travel packages. Partner properties include SeaShell, Taj Exotica, Emerald Gecko Resort, TSG Blue Resort, Symphony Summer Sands Beach Resort, TSG Aura Resort, and others.
• Travel Insurance PartnersminorGTM or Marketing PartnerInsurance providers offering travel insurance through Makruzz booking platform for passenger protection during ferry travel and island visits.

Scale indicators7 records

Recent moves10 records

Expansion highlights5 records

Others

• Damen Shipyards: Builder of two of Makruzz's three catamarans (M.V. Makruzz and M.V. Makruzz Gold) at its Singapore facility. Relevant as the upstream supplier defining Makruzz's vessel specifications, safety profile, and replacement capex economics.
• Austal Ships: Australian shipbuilder that built M.V. Makruzz Pearl. Relevant as the second vessel supplier and as a benchmark for high-speed catamaran construction cost and capability globally.

Broad incumbents

• DFDS: Large European ferry and logistics operator with extensive passenger and freight route networks. Comparable business model in operating scheduled passenger ferry services with multi-class seating, ancillary onboard revenue, and online booking — though at far larger scale and in different geographies.
• Baleària: Spanish Mediterranean ferry operator known for high-speed passenger catamaran services and tourism-oriented onboard experience. Operates a similar premium catamaran-led model to Makruzz, though across a broader Mediterranean network.
• Hornblower Group: Large-scale passenger vessel operator providing sightseeing cruises, charter services, and water-based tourism experiences across multiple US and international cities. Comparable in combining scheduled passenger water transport with tourism-oriented service packaging.

Emerging players

• Incat Tasmania: Australian builder and operator of high-speed catamaran ferries, including for export to international ferry operators. Relevant as a comparator on vessel technology (high-speed wave-piercing catamarans) and as a potential future supplier for fleet expansion.

Regional players

• Red Funnel: UK-based high-speed ferry operator (Red Jet) using passenger catamarans on the Southampton–Cowes route. Closely comparable vessel type (high-speed catamaran) and tourist/traveler customer mix, though serving a UK Solent geography rather than Andaman.
• Andaman Holidays: Andaman-focused tour and travel operator bundling ferry, hotel, and activity bookings for inbound tourists. Comparable customer base and ancillary travel product portfolio (tours, hotels, transfers) that mirrors Makruzz's platform expansion strategy.

Direct peers

• Green Ocean: Direct competitor operating passenger ferry services in the Andaman Islands across overlapping routes (Port Blair, Havelock, Neil). Same high-speed catamaran product category, same tourist customer base, and same geographic market — making it the closest functional peer.
• Island Tourism & Transport (ITT): Andaman-based ferry and tourism operator competing on similar inter-island corridors. Comparable vessel fleet and customer mix (tourists visiting Havelock and Neil), serving as another primary on-island competitor for ticket share.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/MVMakruzz

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Makruzz