Canadian Home Warranty Protection Program

What Canadian Home Warranty Protection Program does

The Canadian Home Warranty Protection Program (CHWPP) is a privately operated insurance brokerage and a subsidiary of the Alberta New Home Warranty Program Group, a non-profit foundation. Founded in 1974 and headquartered in Calgary, Alberta, CHWPP arranges new home warranty protection and renovation warranty coverage for homebuyers across four western Canadian provinces: British Columbia, Alberta, Saskatchewan, and Manitoba. All policies are underwritten exclusively by The New Home Warranty Insurance (Canada) Corporation (NHWICC), which provides the financial backing and claims resolution infrastructure. CHWPP does not retain underwriting risk on its own balance sheet; it operates as an intermediary arranging coverage between vetted Builder Members and the underwriter.

CHWPP's product portfolio includes New Home Warranty Insurance (2-5-10 coverage), Renovation Warranty, a multi-tiered Customer Care and Claims Resolution service, and a Builder Membership Program with mandatory education and annual review. Its wholly-owned subsidiary, the Professional Home Builders Institute (PHBI), established in 1987, delivers BC Housing-Approved Core Competency courses and Continuing Professional Development training to residential construction professionals. The company's go-to-market is channel-partner-led: homebuyers originate warranty coverage through builder partnerships, and revenue is generated through commissions on warranty premiums plus membership fees and training revenue. The unit economics are recurring in nature, with warranty coverage attaching to the life of each enrolled home. Cumulative scale is reported at 100,000+ families served since 1974, though no current annual origination volume, revenue, or headcount is disclosed.

Name

Canadian Home Warranty Protection Program

Legal name

CHWPP Insurance Brokers Inc.

Website

https://chwpp.ca

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

Canadian Home Warranty Protection Program (CHWPP) is a Calgary-based insurance broker arranging new home and renovation warranty coverage for homebuyers and builders across four western Canadian provinces, underwritten exclusively by NHWICC.

Ownership category

akta.pro rank

Product category

Home Warranty Insurance

NAICS

Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

Keywords

• Home warranty insurance
• Renovation warranty
• Builder membership
• Claims resolution
• New construction coverage

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Home Warranty Insurance Brokerage: Acts as an insurance broker arranging home warranty protection for new homebuyers. All policies are underwritten by The New Home Warranty Insurance (Canada) Corporation (NHWICC). Revenue is generated through warranty premiums and brokerage fees for warranty protection products sold to homebuyers through builder partnerships.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

CHWPP Insurance Brokers Inc., operating as the Canadian Home Warranty Protection Program, is an insurance brokerage that arranges new home warranty and renovation warranty coverages underwritten by The New Home Warranty Insurance (Canada) Corporation (NHWICC). It serves homeowners and homebuilders across Western Canada (British Columbia, Alberta, Saskatchewan, and Manitoba), delivering enrollment, builder membership vetting, and customer care and claims resolution services.

Product overview

The Canadian Home Warranty Protection Program (CHWPP) operates as an insurance broker offering new home warranty and renovation warranty products underwritten by The New Home Warranty Insurance (Canada) Corporation. The core offering includes New Home Warranty Insurance with 2-5-10 coverage and Renovation Warranty protection. CHWPP provides builder membership programs with rigorous quality standards and mandatory education requirements. A supplementary service is the Professional Home Builders Institute (PHBI), which delivers industry training including BC Housing-Approved Core Competency courses and Continuing Professional Development programs. The company also offers multi-tiered customer care and claims resolution services ranging from initial claim assessment through to legislated mediation.

Differentiator

Problem solved

Functional benefit

Products and services

• New Home Warranty Insurance Warranty coverage for newly constructed homes in Western Canada, arranged through CHWPP and underwritten by NHWICC. Designed for individual homebuyers purchasing from registered builders.
• Renovation Warranty

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• The New Home Warranty Insurance (Canada) Corporation (NHWICC)coreTechnology or IntegrationNHWICC is the exclusive underwriter for all CHWPP warranty policies. This insurance corporation provides the financial backing and claims resolution for new home warranties arranged by CHWPP across western Canada.
• Professional Home Builders Institute (PHBI)coreStrategic or Co-development PartnerPHBI is a subsidiary company of the Alberta New Home Warranty Program Group. Since 1987, PHBI has designed and delivered practical education and training to the new homebuilding industry across Canada. Offers BC Housing-Approved competency courses and Continuing Professional Development (CPD) training.
• BC HousingminorStrategic or Co-development PartnerBC Housing is a regulatory partner that approves CHWPP/PHBI training courses for British Columbia builders. CHWPP provides BC Housing-approved resources including the Residential Construction Performance Guide and Guide to Home Warranty Insurance.
• Canadian Home Builders Association (CHBA)minorStrategic or Co-development PartnerPHBI's courses meet or exceed CHBA education benchmarks, positioning CHWPP/PHBI as aligned with the national homebuilder association standards.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Regional players

• GTA Homebuilders warranty partners / provincial warranty corporations (e.g., Tarion in Ontario): Tarion Warranty Corporation is the Ontario government's new-home warranty administrator serving the largest Canadian housing market. Regional peer operating a regulated warranty model in a different geography, illustrating both the regulatory template CHWPP could expand into and a potential future competitor if CHWPP moves east.

Broad incumbents

• Intact Financial Corporation: Canada's largest P&C insurer, operating across home, auto, and commercial lines including homebuilder-related coverages. A broad incumbent with potential overlap in the construction and home insurance segments but not specialized in new-home warranty brokerage.
• Aviva Canada: Major Canadian P&C insurer (subsidiary of Aviva plc) offering home, auto, and commercial coverages. Overlaps in property and casualty space but operates as a broad-line carrier without a dedicated new-home warranty brokerage focus.
• The Co-operators: Canadian mutual insurance carrier offering home, auto, and commercial insurance across Canada including western provinces where CHWPP operates. Broad incumbent with overlapping customer base but a generalist product portfolio rather than a focused new-home warranty offering.
• Travelers Canada: Major US-headquartered P&C carrier with Canadian operations underwriting property and casualty products including construction-related coverages. Broader incumbent that overlaps with CHWPP's product space as a large diversified carrier, but does not specialize in the new-home warranty niche.
• Wawanesa Mutual Insurance: Canadian mutual insurer with strong western Canada presence (headquartered in Manitoba) underwriting home and property insurance. Geographic overlap with CHWPP's footprint, but a broader P&C carrier rather than a new-home warranty specialist.

Direct peers

• National Home Warranty Group (Canada): Canadian residential new-home warranty provider serving multiple provinces including Alberta and British Columbia. Directly comparable to CHWPP in product offering (new home warranty insurance), target customer (homebuilders and homebuyers), and regulatory positioning within provincial new-home warranty frameworks.
• 2-10 Home Buyers Warranty: Largest US new-home warranty provider offering structural and workmanship coverage through builder membership programs. Direct functional peer to CHWPP — same product category, same builder-membership distribution model, same 2-10-year coverage framework, and same broker-style relationship with builder members.

Emerging players

• Professional Home Builders Institute (PHBI) competitor — BCAHI / similar builder training bodies: Canadian Home Builders' Association (CHBA) and its provincial affiliates deliver education benchmarks and certifications that compete with PHBI's BC Housing-Approved courses. Partial overlap on the builder training vertical that supports CHWPP's competitive moat.
• Sentry Insurance: US mutual insurer offering specialized programs including builder-related warranty and contractor coverage. Comparable in the sense of underwriting builder-related risks, but operates as a carrier rather than a broker and is US-focused.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chwpp
• Facebookfacebook.com/CHWPProgram
• LinkedInlinkedin.com/company/chwpp
• Instagraminstagram.com/chwpprogram

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canadian Home Warranty Protection Program