The Exchange Club Family Center of Northeast Florida

What The Exchange Club Family Center of Northeast Florida does

The Exchange Club Family Center of Northeast Florida is a Florida-registered nonprofit (CH25822) founded in 1996 and headquartered at 4161 Carmichael Avenue, Suite 154, Jacksonville, Florida. It delivers a single core offering — the Exchange Parent Aide program — which is an evidence-based, in-home parent education and case management model providing 6 to 12 months of voluntary, no-cost services to at-risk families to prevent child abuse and strengthen family functioning. The program is nationally accredited by the National Exchange Club and is the signature program of Exchange Club agencies nationwide; its methodology traces to research by Drs. Ray Helfer and Henry Kempe and subsequent development by Sharon Pallone in Little Rock, Arkansas. Trained Parent Aides conduct home visits with families across four Northeast Florida counties: Duval, Nassau, Clay, and St Johns. The organization employs approximately 8-10 staff under Executive Director Sue Watson, including Parent Aides, a Program Supervisor, and an Administrative Assistant, and is currently hiring additional Parent Educators. The organization does not collect fees from participants. Revenue is generated through charitable donations, community grants, event sponsorships (notably the 30th Annual Child Abuse Prevention and Awards Luncheon held at the University of North Florida), and in-kind support. Referrals originate from the Florida Department of Children and Families, the Jacksonville Sheriff's Office, healthcare providers, social service agencies, and self-referrals, with strategic partnerships in place with local Exchange Club chapters (Jacksonville and Jacksonville Beach), the Diaper Bank for Northeast Florida, Simply Healthcare, Partners for Florida's Families, and Children's Healing Institute.

Name

The Exchange Club Family Center of Northeast Florida

Legal name

Exchange Club Family Center of Northeast Florida

Website

https://exchangeclubfamilycenter.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

The Exchange Club Family Center of Northeast Florida is a Jacksonville-based nonprofit that delivers the evidence-based Exchange Parent Aide in-home parent education program to at-risk families across four Northeast Florida counties, free of charge, to prevent child abuse.

Ownership category

akta.pro rank

Product category

Child Abuse Prevention Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Home Visiting & Parent Coaching Programs (EDACALAC)

akta.pro secondary industries

Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Child abuse prevention
• In-home parent education
• Family support services
• Evidence-based home visitation
• Nonprofit child welfare

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Charitable Contributions: The organization accepts charitable donations from individuals and organizations to support its child abuse prevention programs. Florida registration CH25822 indicates charitable organization status.
2. Event Sponsorships and Luncheon Revenue: Annual Child Abuse Prevention and Awards Luncheon generates revenue through sponsorship levels (Visionary $10,000, Champion $5,000, Major Supporter $2,500, Community Partner $1,000) and individual tickets ($125).
3. Community Partnerships and Grants: Services are provided free of charge to participants, indicating funding comes from community partnerships, grants, and organizational sponsors rather than service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

The Exchange Club Family Center of Northeast Florida operates the Exchange Parent Aide program, delivering 6 to 12 months of in-home parent education, mentoring, and case management to at-risk families across Duval, Nassau, Clay, and St Johns counties. Services are evidence-based, free of charge, and voluntary for participants. The program deploys trained Parent Aides directly into family homes to teach nonviolent, nurturing parenting skills and connect families to community resources.

Product overview

The Exchange Club Family Center of Northeast Florida operates a single unified service offering: the Exchange Parent Aide program. This evidence-based home visitation model provides in-home parent education, mentoring, and case management to at-risk families across Duval, Nassau, Clay, and St Johns counties. The program runs for 6-12 months and focuses on preventing child abuse while strengthening families through parent education, community resource connections, and ongoing support from trained Parent Aides.

Differentiator

Problem solved

Functional benefit

Products and services

• Exchange Parent Aide An evidence-based home visitation model providing 6-12 months of in-home parent education, mentoring, and case management to at-risk families on a free and voluntary basis. Professionally trained Parent Aides work directly with parents in their homes to build skills for nonviolent, nurturing parenting and to connect families with community resources.
• Annual Child Abuse Prevention and Awards Luncheon An annual signature fundraising and community awareness event held to support child abuse prevention efforts, featuring tiered sponsorship opportunities (Visionary $10,000, Champion $5,000, Major Supporter $2,500, Community Partner $1,000), individual tickets at $125, and awards recognition.

Quantifiable outcome

• Families report improved parenting skills, better communication, and stronger family relationships
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• The National Exchange ClubcoreStrategic or Co-development PartnerThe National Exchange Club is the parent organization that provides accreditation, training, technical support, development and management guidance for the Exchange Parent Aide program. The program is the signature program of Exchange Club agencies nationwide.
• Exchange Club of JacksonvillecoreStrategic or Co-development PartnerLocal Jacksonville chapter of the National Exchange Club supporting the Family Center's mission and child abuse prevention efforts in the community.
• Exchange Club of Jacksonville BeachcoreStrategic or Co-development PartnerLocal Jacksonville Beach chapter of the National Exchange Club supporting the Family Center's mission and child abuse prevention efforts in the community.
• Diaper Bank for Northeast FloridaminorStrategic or Co-development PartnerCommunity partner providing diaper assistance and resources to families served by the Parent Aide program.
• Simply HealthcareminorStrategic or Co-development PartnerHealthcare partner providing support and resources for Florida families in the Northeast Florida region.
• Partners for Florida's FamiliesminorStrategic or Co-development PartnerStatewide organization partnering to support Florida families with resources and services.
• Jacksonville Sheriff's Office (JSO)coreStrategic or Co-development PartnerLaw enforcement representative (Detective Milowicki) serves on the Board of Directors, representing a critical community partnership for child welfare coordination.
• Children's Healing InstituteminorStrategic or Co-development PartnerCreated and shared an educational video about the Parent Aide Program. Collaborative partner in child abuse prevention efforts.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Children's Healing Institute: Florida-based child abuse prevention organization referenced by the Center as a collaborator. Operates similar in-home parent education and mentoring programs for at-risk families in Florida.
• Parents as Teachers: Evidence-based home visiting model providing parent education from prenatal through kindergarten. Comparable in methodology, family-centered approach, and affiliation with national accreditation bodies.
• Nurse-Family Partnership: Nationally recognized evidence-based home visitation model serving low-income first-time mothers. Highly comparable in service delivery (in-home), evidence-based positioning, and target demographic of at-risk families.
• Exchange Club of West Palm Beach (CAP Center): Sibling CAP Center operating the same Exchange Parent Aide model in Florida. Most directly comparable peer in model, accreditation, and service design.
• Healthy Families Florida: Florida's flagship evidence-based home visiting program for at-risk families, offering similar in-home parent education and child abuse prevention services through accredited models. Directly comparable in target population, delivery model, and referral-driven GTM.

Regional players

• Family Support Services of North Florida: Jacksonville-based family services organization providing in-home support, child welfare prevention, and family preservation services. Directly comparable geographically and in service mix.
• Healthy Start Coalition of Northeast Florida: Regional Healthy Start affiliate providing maternal and infant home-visiting services in the same Northeast Florida catchment. Overlaps in target population and home-visitation delivery model.
• Child Guidance Center (Jacksonville): Northeast Florida behavioral health and family services provider offering in-home counseling and family support. Comparable in geographic focus and at-risk family service orientation.
• Communities In Schools of Jacksonville: Jacksonville-based nonprofit focused on dropout prevention and student support through school-based services. Comparable as a regional nonprofit serving at-risk youth and families with referral-driven partnerships.

Broad incumbents

• Prevent Child Abuse America: National umbrella organization advancing child abuse prevention policy, awareness, and program standards. Comparable in mission and evidence-based orientation; broader in scope than the Center.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ECFamilyCenter
• Facebookfacebook.com/ExchangeClubFamilyCenterNortheastFlorida
• LinkedInlinkedin.com/company/exchange-club-family-center-of-northeast-florida

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Exchange Club Family Center of Northeast Florida