Heath & Wiltshire

What Heath & Wiltshire does

Heath & Wiltshire Ltd, trading as HW Facilities, is a UK-based, family-run commercial cleaning and soft facilities management provider headquartered in Westbury, Wiltshire. Founded in 1974, the company delivers six core service lines — contract cleaning, commercial valeting, window cleaning, specialist cleaning, washroom services, and pest control — to social housing providers and commercial businesses on a UK-wide basis. The workforce is sized at 101–250 employees, with operational coverage extending across the country rather than a single region.

The business positions technology as a differentiator in a traditionally labor-intensive sector, deploying real-time visibility systems, smarter scheduling tools, and structured reporting to give clients transparency over service delivery. It has accumulated a multi-accreditation stack including ISO 14001, Safe Contractor, Peers Quality, BISC, G2 Certified Gold, LWF, and HSE, which functions as pre-qualification for public-sector and large-enterprise tenders. Customer evidence is anchored in social housing (with at least one named six-year client relationship) alongside commercial contracts, indicating a dual-segment GTM.

Revenue is generated through negotiated contracts on a quote-by-quote basis typical of B2B facilities management, with retention rather than transactional volume as the primary commercial mechanic. The company is privately held with no disclosed funding rounds, acquisitions, or leadership changes, and operates as a single-entity family business rather than a roll-up or PE-backed platform.

Name

Heath & Wiltshire

Legal name

Heath and Wiltshire Ltd

Website

https://heathandwiltshire.co.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Heath & Wiltshire (HW Facilities) is a family-run UK commercial cleaning and soft FM provider, founded 1974, serving social housing providers and commercial businesses nationwide with six service lines including contract cleaning, washroom, and pest control.

Ownership category

akta.pro rank

Product category

Commercial Cleaning Services

NAICS

Janitorial Services (561720), Janitorial Services (56172), Facilities Support Services (561210)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Commercial cleaning services
• Contract cleaning
• Soft facilities management
• Washroom hygiene services
• Commercial pest control

Headquarters

HQ city

Westbury

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Contract Cleaning Services: Recurring commercial cleaning contracts providing regular cleaning services to commercial premises including offices, social housing properties, and multi-site businesses. Services include contract cleaning, commercial valeting, window cleaning, specialist cleaning, washroom services, and pest control delivered by well-trained professional teams.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Heath & Wiltshire Ltd, trading as HW Facilities, is a UK-based family-run commercial cleaning and soft facilities management company providing recurring contract cleaning, commercial valeting, window cleaning, specialist cleaning, washroom services, and pest control to enterprises and mid-market clients across the United Kingdom. Services are delivered by trained in-house teams using real-time visibility, smarter scheduling, and clear reporting technology to maintain consistent, measurable cleaning standards for clients such as social housing providers and commercial workplaces.

Product overview

HW Facilities (Heath & Wiltshire Ltd) is a UK-based family-run commercial cleaning and soft FM company offering a portfolio of six distinct service offerings: Contract Cleaning (core service), Commercial Valeting, Window Cleaning, Specialist Cleaning, Washroom Services, and Pest Control. The company delivers these services through well-trained professional teams supported by real-time visibility technology, smarter scheduling, and clear reporting to provide reliable, measurable cleaning standards. The services are designed for various sectors including social housing and commercial workplaces across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Contract Cleaning Core commercial cleaning services for offices, workplaces, and facilities, delivering consistent, measurable cleaning standards with professional teams and real-time monitoring.
• Commercial Valeting Professional vehicle cleaning and detailing services for commercial fleets and individual company vehicles.
• Window Cleaning Specialist window cleaning services for commercial buildings and facilities.
• Specialist Cleaning Advanced cleaning services for specialized requirements and challenging cleaning situations.
• Washroom Services Comprehensive washroom hygiene and maintenance services including sanitization, consumables, and maintenance.
• Pest Control Professional pest management and control services for commercial properties and facilities.

Quantifiable outcome

• Cleaning standards consistently maintained above 95%

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Regional players

• Brite Services: UK commercial cleaning contractor providing contract cleaning to offices, retail, and industrial sites. Comparable mid-market contract cleaning competitor with similar geographic focus on UK regions outside London.
• Nationwide Window Cleaning: UK commercial window cleaning specialist overlapping with HW Facilities' Window Cleaning service line. Comparable in product category but narrower in scope and focused on a single service vertical.

Direct peers

• Cleanology: London-based commercial cleaning and FM company serving corporate offices, retail, and commercial property. Similar size and service-mix profile to HW Facilities with comparable quality-led positioning.
• Carlisle Support Services: UK-based cleaning, security, and FM provider serving commercial, retail, and public-sector customers. Comparable mid-market contract cleaning and soft FM positioning to HW Facilities.
• Bidvest Noonan: UK and Ireland contract cleaning, security, and FM provider with significant social housing and commercial property exposure. Highly comparable in vertical mix and service portfolio to HW Facilities.
• Atalian Servest: Major UK contract cleaning and facilities services provider serving commercial, retail, and public-sector sites. Direct competitor in the same product category (janitorial/cleaning contracts) targeting similar mid-market and enterprise customers.
• Mitie Group: UK-listed facilities management and professional services company providing contract cleaning, security, and soft FM to commercial and public-sector clients. Closest large-cap UK direct peer, though significantly larger and broader in scope than HW Facilities.

Broad incumbents

• Serco Group: UK-listed public-services outsourcing company with significant UK facilities management and cleaning exposure. Comparable customer base (UK government, social housing) but vastly broader mandate including defence, transport, and healthcare services.
• Sodexo: Global facilities management and food services giant with UK contract cleaning operations. Overlaps with HW Facilities on commercial cleaning but operates at much larger scale with a broader service portfolio including food services.
• Compass Group: Global contract food services and support services company with UK cleaning and FM operations. Adjacent competitor in the broader outsourced services space rather than a cleaning pure-play.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/heath-&-wiltshire
• Xx.com/heathandwilts

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heath & Wiltshire