Courier IT
CourierIT is a South African courier division of RTT Group offering domestic and international parcel delivery to consumers, SMBs, and enterprises via 23 hubs, 17 branches, and a 3,000+ retail counter network.
- Company typePrivate
- Founded2001
- HeadquartersCape Town, South Africa
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Courier IT does
CourierIT is a South African courier and parcel delivery division of the RTT Group, providing domestic and international shipping services to individual consumers, small and medium businesses, e-commerce retailers, and large enterprises. Its service portfolio spans same-day delivery within a 120-minute window, overnight, dawn (09:00 next-day to main centres), economy (48–72 hours), and a Door-to-Counter option that leverages a 3,000+ retail store drop-off and collection network. Internationally, it offers courier exports, cross-border economy delivery to neighbouring Southern African countries (Botswana, Lesotho, Namibia, Eswatini), deferred courier for heavier or less urgent shipments, airfreight, and reverse logistics, plus parcel insurance.
The underlying operating platform consists of an internal Transport Management System (TMS) handling shipment routing and tracking, automated sortation at network hubs, real-time infield mobile updates, GPS and dash-cam equipped vehicles, and a 24/7 centralised control room monitoring linehaul, hubs, and fleet security. Customer-facing digital channels include the SendIT self-service portal (instant rates and booking without an account), the E-waybill account-based business portal for day-to-day shipping and exception handling, and the Track My Parcel real-time tracking service. Security infrastructure — pin-activated locks, reinforced cages, covert tracking units, and armed escort capability — is positioned as a differentiator for high-value cargo.
Revenue is generated primarily through transaction-based fees per shipment, with pricing varying by service level, weight, and destination. Business account holders access volume-based discounts and e-commerce integrations, and an add-on insurance product provides incremental per-shipment revenue. The company operates through a hybrid go-to-market combining self-service digital portals (SendIT, E-waybill, tracking) with assisted channels via the Customer Experience Centre (phone, WhatsApp, email), and a counter network of 3,000+ retail partners. RTT Group ownership, with shareholders including the B-BBEE Staff Trust, African Development Partners, Ethos, and the Public Investment Corporation, provides institutional backing and access to group-wide logistics infrastructure.
Courier IT firmographics
Firmographics- Name
- Courier IT
- Legal name
- CourierIT
- Website
- https://courierit.co.za
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- CourierIT is a South African courier division of RTT Group offering domestic and international parcel delivery to consumers, SMBs, and enterprises via 23 hubs, 17 branches, and a 3,000+ retail counter network.
- Ownership category
- akta.pro rank
Courier IT industry classification
Industry- Product category
- Courier and Parcel Delivery Services
- NAICS
- Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (4922), Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)
- akta.pro primary industry
- Same-Day / On-Demand Express Courier (TLAAABAG)
- akta.pro secondary industry
- Local Document & Small Parcel On‑Demand Courier (TLAAADAA)
Keywords
Where Courier IT is headquartered
LocationHeadquarters
- HQ city
- Cape Town
- HQ country
- South Africa
- HQ region
- Africa
Offices2 records
Markets served
Courier IT business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Courier and Delivery Services: Core revenue from transporting parcels and documents domestically within South Africa and internationally. Services include same-day, overnight, dawn, economy, and door-to-counter delivery options. Revenue is transaction-based, generated per shipment with pricing varying by service level, weight, and destination.
- International Shipping: Revenue from cross-border and global courier services including exports, international cross-border economy delivery to neighboring countries (Botswana, Lesotho, Namibia, Eswatini), international deferred courier, and airfreight services.
- Insurance Solutions: Revenue generated from shipping insurance products offered to protect parcels during transit.
- Business Account Services: Revenue from business account holders who receive e-commerce integrations and volume-based pricing discounts for high-volume shipping needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | SendIT - Instant Shipping (No Account Required) |
| Transaction based/ take rate | Pay-as-you-go | E-waybill - Account-Based Business Shipping |
| Subscription | Monthly | Business Account - Enterprise Volume Discounts |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Courier IT product offering
Product offeringCore offering
CourierIT is a South African courier and parcel delivery provider operating as a division of RTT Group, offering domestic same-day, overnight, dawn, economy, and door-to-counter delivery, plus international exports, cross-border economy delivery to neighboring countries (Botswana, Lesotho, Namibia, Eswatini), airfreight, and reverse logistics. Customers book via self-service portals (SendIT for ad-hoc sending without account, E-waybill for business shipping), with real-time tracking and optional shipping insurance.
Product overview
CourierIT is a South African courier service provider offering a unified logistics platform built around courier delivery services. The core offerings include Send IT (instant shipping rates and booking), E-WAYBILL (shipment management and tracking), and Track My Parcel (real-time tracking). Domestic services span Overnight Courier, Same Day (120-minute delivery), Dawn (09:00 delivery), Economy Delivery (48-72 hours), and Door to Counter (3000+ store network). International services include Courier Exports, Cross-Border Economy to neighboring Southern African countries, International Deferred Courier, Airfreight, and Reverse Logistics. Additional offerings include insurance solutions and business account services with e-commerce integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Send IT
Quantifiable outcome
- Same-day delivery within 120 minutes
- +4 more outcomes
Companies that use Courier IT
Customer profileSegments5 records
Ideal customer profiles5 records
Courier IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Courier IT partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Courier IT competitors and assessment
Company assessmentDirect peers
- Dawn Wing: South African courier specialist with overnight, same-day, and international parcel services, plus freight. Overlaps directly with CourierIT's tiered domestic product set and SMB/enterprise customer mix.
- RAM Hand-to-Hand Couriers: One of South Africa's largest domestic courier networks, offering same-day, overnight, and economy parcel services to consumers, SMEs, and enterprises. Directly comparable to CourierIT in service tiers, target customers, and national South African focus.
- The Courier Guy: South African domestic courier with same-day, overnight, and economy parcel services for SMEs and consumers. Direct competitor to CourierIT in tiered domestic delivery within South Africa.
- PostNet: National South African counter-based parcel and courier network with hundreds of franchised stores offering drop-off/collection and last-mile delivery. Comparable to CourierIT's Door-to-Counter service via its 3,000+ store access points.
Broad incumbents
- UPS South Africa: Global integrator with domestic and international parcel, freight, and supply chain services in South Africa. Comparable as a broader incumbent competing for premium domestic and international courier volume.
- Aramex South Africa: Middle East-headquartered global courier/logistics player active in South Africa with domestic and international parcel services. Comparable to CourierIT on international exports and last-mile, but with broader regional and global scope.
- FedEx South Africa: Global courier and parcel integrator operating in South Africa across priority overnight, international, and freight services. Comparable as a broader incumbent competing for international and enterprise SME volume.
- DHL Express South Africa: Global integrator with full domestic and international time-definite delivery in South Africa. Competes with CourierIT on international exports, premium same-day/overnight tiers, and enterprise accounts, but at much larger global scale.
Regional players
- Skynet Worldwide Express South Africa: South African arm of a global courier franchise network offering domestic and international parcel services. Comparable to CourierIT on cross-border and international export services from South Africa.
Emerging players
- Pargo: South African click-and-collect and last-mile pickup-point delivery specialist serving e-commerce shippers. Comparable on the Door-to-Counter/access-point model and on targeting SA e-commerce volume, though smaller scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Courier IT social profiles
Digital presenceCourier IT compliance and trust
Trust signalCompliance1 record
Courier IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Courier IT leadership team
Management profileNumber of profiles
Courier IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Courier IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Courier IT
What does Courier IT do?
CourierIT is a South African courier and parcel delivery provider operating as a division of RTT Group, offering domestic same-day, overnight, dawn, economy, and door-to-counter delivery, plus international exports, cross-border economy delivery to neighboring countries (Botswana, Lesotho, Namibia, Eswatini), airfreight, and reverse logistics. Customers book via self-service portals (SendIT for ad-hoc sending without account, E-waybill for business shipping), with real-time tracking and optional shipping insurance.
Is Courier IT a public or private company?
Courier IT is a private company. It is classified as corporate owned and is currently operating.
When was Courier IT founded?
Courier IT was founded in 2001. It employs 251 to 500 people.
Where is Courier IT based?
Courier IT is headquartered in Cape Town, South Africa, in the Africa region.
How does Courier IT make money?
Four revenue lines are on record. Courier and Delivery Services are the primary driver. The others are international Shipping, insurance Solutions and business Account Services.
Who are Courier IT's main competitors?
Direct peers on record are Dawn Wing, RAM Hand-to-Hand Couriers, The Courier Guy and PostNet. Broad incumbents are UPS South Africa, Aramex South Africa, FedEx South Africa and DHL Express South Africa. Skynet Worldwide Express South Africa is listed as a regional player. Pargo is listed as an emerging player.
Does Courier IT have an API?
No public API is recorded for Courier IT.
What industry is Courier IT in?
Courier IT's product category is Courier and Parcel Delivery Services. Its primary akta.pro industry code is TLAAABAG, Same-Day / On-Demand Express Courier, with a secondary code of TLAAADAA, Local Document & Small Parcel On‑Demand Courier. Its NAICS code is 49211 and its SIC code is 4210.