What Bank-Media does

Bank-Media GmbH is a German software and outsourcing vendor founded in 1994 and headquartered in Freiburg im Breisgau, focused exclusively on portal and document-processing solutions for financial institutions. The company's core product is the BM Portal Solution (Bank-Media Intranet & Digital Working Portal), a modular, ready-to-run intranet built on the Intrexx low-code platform and available in bank-specific designs for Sparkassen and Volks-/Raiffeisenbanken. It is extended by 14+ proprietary applications covering digital mailroom (BM ePoststelle), document management, contract management, HR management with MaRisk-compliant role assignment, project management, travel expenses, internal procurement, wikis, ticketing, and meeting minutes, together with connectors to OSPlus (Sparkassen core banking, via Crednet since 2012), IBM Lotus Notes, Microsoft Exchange, MS 365, SharePoint, OData sources, and agree21DMS/FCMS.

The company monetizes through four streams: (1) modular intranet portal subscriptions/licenses for the BM Portal Solution and its applications; (2) managed-services outsourcing of personalized payment transaction forms, business cards, currency exchange, and cash supply, delivered through the bankmedia-os.de portal to over 600 financial institutions; (3) professional services including a five-phase Lotus Notes migration methodology and training seminars on the Intrexx platform; and (4) fully outsourced ePoststelle document processing. Distribution is hybrid — direct enterprise sales combined with long-tenured channel partners Sparkassen EinkaufsGesellschaft (since 2005), DSGF (since 2016), DG Nexolution, gbs, and the Intrexx exclusive-partnership umbrella for German financial institutions. Operational posture is certified under IDW PS 880 for software quality, MaRisk-compliant by design, hosted in an ISO 27001 certified data center in Freiburg, and operates under the BITMi/TÜV SÜD "Software Hosted in Germany" and "Software Made in Germany" seals.

Name

Bank-Media

Legal name

Bank-Media GmbH

Website

https://bankmedia.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Bank-Media GmbH provides modular intranet portals and outsourced payment-transaction-form services to German Sparkassen and cooperative banks, built on the Intrexx low-code platform with MaRisk-compliant, IDW PS 880 certified software serving over 600 financial institutions.

Ownership category

akta.pro rank

Product category

Banking Portal Software

NAICS

Software Publishers (513210), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Bank Connectivity & Channels (Host-to-host, SWIFT, APIs, EB portals) (FSABAIAF)

akta.pro secondary industries

Customer Experience & Engagement (CRM, Support, Rewards, Loyalty) (FSAGAAAM), Billing, Payments & Account Administration Centers (BPAAAAAF)

Keywords

• Banking intranet solutions
• Digital mailroom software
• Payment forms outsourcing
• Low-code banking platform
• Financial workflow automation

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations, Supply Chain

Revenue model

1. Intranet Portal Software Licenses/Subscriptions: The Bank-Media Intranet & Digital Working Portal is offered as a modular software solution to financial institutions. Revenue is derived from licensing the portal platform and individual modules/apps. The modular structure allows institutions to select and pay for specific applications, suggesting a modular subscription or license model.
2. Outsourcing Services - Payment Transaction Forms: Bank-Media manages outsourcing for over 600 financial institutions, providing personalized payment transaction forms, business cards, currency exchange, and cash supply services via the bankmedia-os.de portal. Revenue is generated through service fees for outsourced processing.
3. Professional Services - Implementation & Consulting: Bank-Media provides implementation services including the 5-phase Lotus Notes migration methodology, employee onboarding, and training seminars. Revenue includes one-time professional services fees alongside recurring software revenue.
4. ePoststelle Processing Outsourcing: The ePoststelle can be fully outsourced — Bank-Media handles scanning and routing of incoming documents. Additional revenue stream for managed document processing services.

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

Bank-Media GmbH develops and sells modular intranet/portal software and digital mailroom solutions specifically for German financial institutions (Sparkassen and Volksbanken/Raiffeisenbanken), built on an Intrexx low-code platform with bank-specific designs, MaRisk-compliant organizational tooling, and deep OSPlus/Lotus Notes/Office 365 connector integrations. In parallel, the company provides managed outsourcing services (via its subsidiary Bank-Media Outsourcing Solution GmbH) for personalized payment transaction forms, business cards, currency exchange, and cash supply to over 600 financial institutions, complemented by implementation services and a proven 5-phase Lotus Notes migration methodology.

Product overview

Bank-Media GmbH offers a modular platform-plus-applications architecture centered on the BM Portal Solution (Bank-Media Intranet & Digital Working Portal), a ready-to-run intranet platform built on Intrexx technology with pre-configured bank-specific designs for Sparkassen and Volksbanken/Raiffeisenbanken. The platform is extended by 14+ proprietary applications including BM ePoststelle (digital mailroom with OCR/cognitive document capture), BM Dokumentenverwaltung (document management), BM Projektmanagement (project management), BM HR Management (HR with MaRisk-compliant roles), BM Vertragsmanagement (contract management), BM Reisekosten (travel expenses), BM Wiki (knowledge base), BM Internes Bestellwesen (internal procurement), BM Ticketsystem (ticketing), BM Protokollverwaltung (meeting minutes), BM News und Mitteilungen Professional (news distribution), and BM Prozessdesigner (process modeling). The portfolio is complemented by the Intrexx Share social collaboration app and the ONLYOFFICE add-on for collaborative document editing. A set of connector products enables integration with IBM Lotus Notes, Microsoft Exchange, Microsoft Office 365, OSPlus, OData-compliant sources (SharePoint, Dynamics, Azure, SQL Server), and the agree21DMS/FCMS core banking systems. The company also provides outsourcing services for payment transaction forms via its subsidiary Bank-Media Outsourcing Solution GmbH.

Differentiator

Problem solved

Functional benefit

Brands

• BM Portal Solution: Modular intranet portal solution for financial institutions with ready-to-run functionality and bank-specific design
• BM ePoststelle
• BM Dokumentenverwaltung
• BM Projektmanagement
• BM Vertragsmanagement
• BM HR Management
• BM Prozessdesigner
• Intrexx Share

Products and services

• BM Portal Solution (Bank-Media Intranet & Digital Working Portal) Modular intranet portal platform built on the Intrexx low-code technology, with bank-specific design variants for Sparkassen and Volksbanken/Raiffeisenbanken, responsive mobile access, and an extensible framework for 14+ banking-specific applications. IDW PS 880 certified and MaRisk-compliant.
• BM ePoststelle (Digital Mailroom) Central digital mailroom that scans, classifies, enriches, and routes incoming paper and electronic documents (letters, contracts, orders, invoices) to the correct recipient using cognitive capture, intelligent OCR, and efficient algorithms; supports proxy/stellvertreter routing during absences and integrates with agree21DMS and FCMS core banking systems for audit-compliant archiving.
• BM Dokumentenverwaltung (Document Management) Centralized document editing, approval, and management with revision-secure archiving, automatic PDF generation with placeholder insertion, workflow-based review/approval/escalation, read-confirmation tracking, and full-text search across document names and content.
• BM Projektmanagement (Project Management) Project and sub-project planning application for creating projects, assigning tasks, managing teams, approval workflows, project templates, Gantt charts, and status reports for steering committees.
• BM News und Mitteilungen Professional Internal news and announcements module with publication scheduling, category management, image carousel, top-news highlighting, multi-level approval workflows, and role-based visibility control.
• BM Vertragsmanagement (Contract Management) Contract lifecycle management with centralized storage of master data and contract content, tiered access permissions, automatic deadline reminders for notice periods, contract version history, and reporting on recurring costs.
• BM Prozessdesigner (Process Designer) Drag-and-drop browser-based process modeling application for creating business process diagrams, UML/ER models, flowcharts, and BPMN diagrams, with PDF export and document linking to the Dokumentenverwaltung module.
• BM Protokollverwaltung (Meeting Minutes) Meeting minutes and protocol management for creating, organizing, versioning, and distributing meeting protocols with task assignments to participants, automatic PDF generation from templates, full-text search, and role-based access permissions.
• BM Ticketsystem (Ticket System) Ticket tracking and issue management for capturing and monitoring support requests, incidents, and service requests with configurable fields, priority levels, automated status tracking, and FAQ integration with automated responses.
• BM HR Management HR module with absence/approval workflows, MaRisk-compliant rights and role assignment, drag-and-drop organigram, absence calendars, Active Directory integration, and automated delegation of rights to substitutes during absences.
• BM Wiki (Knowledge Base) Internal knowledge-base and wiki application supporting custom wikis for HR, IT, and organization, WYSIWYG article editing, category-based structure, configurable read permissions, automatic review reminders, and scheduled article deletion.
• BM Reisekosten (Travel Expenses) Business travel expense management for recording and approving domestic and international travel expenses, processing receipts, applying current tax-compliant rates, allocating costs to cost centers, and automated archiving with configurable retention.
• BM Internes Bestellwesen (Internal Procurement) Internal procurement and ordering system with online catalog and shopping cart, configurable approval and release workflows, order status tracking, automated archiving, and integration with HR Management for proxy rules.
• Intrexx Share (Social Collaboration) Social collaboration application providing activity streams, group workspaces, task and project delegation, document sharing with access controls, event management, surveys, date finder, and photo gallery functionality for team communication.
• Zahlungsverkehrsvordrucke Outsourcing (Payment Transaction Forms Outsourcing) Outsourced production and personalization of payment transaction forms (Überweisungs- and Dauerauftragsvordrucke), business cards, currency exchange, and cash supply services to financial institutions via the bank's bankmedia-os.de portal, with partnership distribution through SEG, DSGF, DG Nexolution, and ZIEMANN VALOR. Used by over 600 German financial institutions.

Quantifiable outcome

• Bank-Media Intranet portal was acquired by 15 Sparkassen and Genossenschaftsbanken within the first year (2018) of launch — described as an 'overwhelming success'.
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Mittelstand.ai GmbH & Co. KGcoreTechnology or Integration · 18 March 2024Mittelstand.ai functions as a strategic partner of Bank-Media, driving the development and scalable implementation of AI solutions. Through seamless integration of intelligent AI-supported analyses into the ePoststelle and other portal applications, Bank-Media offers customers an innovative, future-oriented solution. Mittelstand.ai has ~25 specialists with deep expertise in banking processes and serves Genossenschaftsbanken, Privatbanken, and Sparkassen with AI/Data Science solutions. Based in Gießen, part of Volksbank Mittelhessen eG.
• ZIEMANN VALOR GmbHminorStrategic or Co-development Partner · 1 March 2024Bank-Media Outsourcing Solution GmbH works with ZIEMANN VALOR in the segment of currency exchange, precious metals, and EUR cash. The close coupling of ordering platform, pricing, order processing, and delivery of values to private customers or bank branches ensures high quality standards. ZIEMANN VALOR (Nuremberg), a 100% subsidiary of ZIEMANN GRUPPE, is a BaFin-authorized institute for currency trading.
• WG-DATAcoreStrategic or Co-development Partner · 30 September 2023The Berlin-based management consultancy WG-DATA and Bank-Media agreed on long-term cooperation for digital transformation of banks. As the business partners complement each other optimally, customers particularly benefit from the cooperation. The digital transformation will only be permanently successful through competent change management tailored to new technologies and bank-specific innovative solutions.
• DG Nexolution Procurement & LogisticscoreChannel Partner/ Reseller/ Distributor · 1 June 2023DG Nexolution Procurement & Logistics (Idstein, Germany) cooperates with Bank-Media for the joint sales of the digital poststelle (ePoststelle) for Volks- and Raiffeisenbanken. As specialists for digital solutions, both companies bundle their expertise for future-oriented application development. DG Nexolution offers smart one-stop solutions in procurement, e-commerce, and logistics.
• FINNEO Consulting GmbHminorImplementation/ SI/ Consulting Partner · 1 January 2023FINNEO Consulting provides Bank-Media customers with excellent project support for the introduction and establishment of intranet solutions. Services include decision support, project management, and implementation guidance. Founded 2023, FINNEO focuses on performance enhancement in sales and organization of financial institutions, emphasizing customer and employee experience.
• gbs (Genossenschaftliche Bausparkasse?)minorChannel Partner/ Reseller/ Distributor · 1 July 2020Since 2020, Bank-Media and gbs cooperate on the joint sales of intranet portals for Genossenschaftsbanken (cooperative banks). Both IT banking specialists bundle their bank-specific expertise and engage in joint sales activities. Employees from both sides have been trained and joint actions planned.
• bit Informatik GmbHminorStrategic or Co-development Partner · 24 June 2019Long-term cooperation between Bank-Media and bit Informatik GmbH, primarily in the areas of IT-MaRisk consulting, training, and bank-specific application development. The goal is to bundle competencies and inject 30+ years of banking industry experience into innovative future projects and products.
• Intrexx GmbHcoreTechnology or Integration · 1 January 2017Bank-Media has been a strategic partner of Intrexx GmbH since January 2017 and exclusively serves all financial institutions in Germany. Intrexx provides the low-code platform technology underlying Bank-Media's portal solution. More than 1.2 million users in the DACH region use Intrexx daily, with over 70,000 customized enterprise applications created. Bank-Media is the exclusive partner for all financial institutions in Germany.
• DSGF – Deutsche Servicegesellschaft für FinanzdienstleistercoreChannel Partner/ Reseller/ Distributor · 1 January 2016Since 2016, Bank-Media maintains a close strategic partnership with DSGF for personalization of payment transaction forms. Data is routed via Crednet to OSPlus for processing. The advantage is avoiding media breaks in ordering. DSGF serves Sparkassen, Genossenschaftsbanken, and large/private banks.
• Sparkassen Finanz Informatik (FI)coreTechnology or Integration · 1 January 2012Since 2012, Bank-Media Outsourcing Solution GmbH has been connected to the OSPlus system of Sparkassen Finanz Informatik via Crednet. This means Bank-Media's IT has been reviewed by FI and is subject to continuous monitoring. Bank-Media uses the OSPlus interface to safely transport sensitive customer data for personalization of payment transaction forms through the highly secure Sparkassen network.
• Sparkassen EinkaufsGesellschaft mbH (SEG)coreChannel Partner/ Reseller/ Distributor · 1 January 2005Since 2005, Bank-Media maintains a close partnership with Sparkassen EinkaufsGesellschaft for personalization of payment transaction forms. Since 2008, business cards were added to the portfolio. SEG integrates Bank-Media's ordering systems into its procurement platform, automating the order workflow for Sparkassen across Germany. SEG is a subsidiary of Deutscher Sparkassenverlag.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Atruvia (formerly Fiducia & GAD): Atruvia is the central IT service provider for the cooperative banking sector in Germany (Volksbanken/Raiffeisenbanken), analogous to Finanz Informatik for the Sparkassen. It provides the bank21 core banking platform and increasingly digital workplace solutions, competing with Bank-Media for the cooperative-bank intranet and process-automation wallet.
• Finanz Informatik (FI): Finanz Informatik is the central IT service provider of the Sparkassen organization in Germany, operating the OSPlus core banking platform to which Bank-Media connects via Crednet. As the de facto in-house IT arm of the Sparkassen, it is both a critical infrastructure dependency and a potential long-term competitor for internal banking-portal functionality.

Direct peers

• Intrexx GmbH: Intrexx is the low-code portal platform on which Bank-Media's entire product suite is built. While technically a technology partner, Intrexx sells the same underlying portal technology to non-financial verticals and could in principle compete with Bank-Media in banking if the exclusive partnership were to dissolve. The two companies are the most direct technology peers.

Broad incumbents

• adesso SE: adesso is a major German IT services firm with a dedicated banking practice that provides software development, consulting, and SaaS solutions to Sparkassen, Volksbanken, and private banks. It overlaps with Bank-Media's banking-specific software and consulting offerings at substantially larger headcount.
• Sopra Steria: Sopra Steria is a European IT services and banking software provider that delivers digital banking, regulatory, and workplace solutions to financial institutions across Germany and the DACH region. It competes with Bank-Media for the same digital workplace and document-management wallet in German banks at materially larger scale.
• Microsoft (SharePoint / Viva / Teams): Microsoft SharePoint, Viva, and Teams collectively form the dominant enterprise intranet and collaboration stack at most large banks globally — including many German financial institutions. Although Bank-Media integrates with MS 365 via its connector, Microsoft is also the most likely substitute for parts of Bank-Media's intranet, document management, and collaboration scope over time.
• msg systems AG: msg is a large German IT consulting and software provider with deep focus on banking, insurance, and public sector. It sells core banking modernization, regulatory, and digital workflow solutions to the same Sparkassen and cooperative-bank segments that Bank-Media targets, making it a broader incumbent competitor with substantially greater scale.
• Fujitsu (incl. former GK Software): Fujitsu, with its longstanding presence in German banking IT and enterprise content management offerings, sells document management, workflow, and digital workplace solutions to financial institutions. Its scale and broader portfolio make it an indirect competitor for Bank-Media's ePoststelle and Dokumentenverwaltung offerings.
• Atos (Eviden): Atos, through its Eviden portfolio and its Atos Banking Services line, sells digital workplace, document management, and core banking integration solutions to European banks including German Sparkassen. It competes for the same intranet and digital workflow budget that Bank-Media targets, at global incumbent scale.

Others

• IBM (Domino / Connections): IBM Domino (Lotus Notes) is the legacy collaboration platform whose migration away from is one of Bank-Media's primary sales drivers. While not a direct competitor in Bank-Media's target product category, IBM's product roadmap directly influences Bank-Media's addressable migration opportunity and the urgency of bank modernization projects.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bank-media
• Xx.com/bankmedia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank-Media