Sante Manitouwadge Health

What Sante Manitouwadge Health does

Santé Manitouwadge Health (SMH) is a non-profit, community-governed hospital serving the remote town of Manitouwadge, Ontario, located 54 km north of the Trans-Canada Highway between Thunder Bay and Sault Ste. Marie. It operates an integrated Health Hub model that combines a 24/7 Emergency Department, an Urgent Care Clinic, nine acute-care beds, nine long-term-care rooms, an outpatient Family Health Team, a Family Health Team–led Chemotherapy Program (as one of thirteen satellites under Regional Cancer Care Northwest), diagnostic imaging (Bone Mineral Densitometry, Echocardiography, General Radiography, Ultrasound, Spirometry, Pure Tone Audiometry), laboratory, physiotherapy, diabetes and chronic disease management, palliative and hospice care, and ancillary community services such as Meals on Wheels, myRide transportation, and the MiCard patient information tool.

Underlying technology is conventional for a small rural hospital and consists of a hospital information management system, Electronic Health Records, and five Ontario Telemedicine Network endpoints (two for patient consultations, one for cardiac rehab, one in the trauma room, and one for staff-to-facility communication) that connect patients to specialists at Thunder Bay Regional Health Sciences Center and St. Joseph's Care Group. Designated French Language Services status and Accreditation Canada Exemplary Standing — the highest accreditation level — anchor the institution's quality and regulatory positioning.

Revenue is generated primarily through public healthcare funding from the Ontario Ministry of Health via the Northwest Local Health Integration Network (NWLHIN), supplemented by modest patient fees for non-OHIP services such as Meals on Wheels (C$12/day as of April 1, 2024) and basic foot care (C$25), small administrative fees (e.g., Freedom of Information request charges), and community donations channeled through CanadaHelps, in-memoriam giving, and the Split the Pot Lottery (shared with 50 other Ontario hospitals). Governance is provided by a 13-member Board of Directors (nine elected on a staggered basis, four ex-officio) under CEO Annie Janveau, with no parent company, external investor, or planned M&A activity identified.

Name

Sante Manitouwadge Health

Legal name

Sante Manitouwadge Health

Website

https://mh.on.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Santé Manitouwadge Health is a non-profit rural Ontario hospital operating an integrated Health Hub — acute and long-term care, emergency, family health team, satellite chemotherapy, telemedicine, and community programs — for the Manitouwadge community.

Ownership category

akta.pro rank

Product category

Rural Community Hospital Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (62399)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHLAFAAAB

Community & Regional General Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLAFAEAL

Care Management & Care Coordination (Home & Community-Based)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHLADAHAF

Palliative Care Clinics & Outpatient Programs

Healthcare & Life Sciences/Elder Care & Long-Term Care/Hospice & Palliative Care (Home/Facility-Based)

SECONDARYHSABACAO

Home Health Clinical Care Coordination & Case Management

Home & Personal Services/Elder Care & In-Home Care Services/Skilled Nursing & Clinical Home Health

SECONDARYHSABAIAD

Chronic Care & Complex Care Management

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

Keywords

• Rural hospital services
• Community healthcare programs
• Diagnostic imaging services
• Telemedicine consultations
• Long-term care services

Headquarters

HQ city

Manitouwadge

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Healthcare Funding (OHIP): Core funding from Ontario Ministry of Health through the Local Health Integration Network (LHIN) for hospital services, physician services, and covered healthcare procedures under the provincial health insurance plan
2. Patient Service Fees: Fees for services not covered by OHIP including Meals on Wheels ($12/day), basic foot care ($25), and other ancillary services
3. Administrative Fees: Freedom of Information request fees ($5 application fee, $0.20/page for photocopies, $10/CD-ROM, $7.50 per 15 minutes for search time)
4. Donations and Fundraising: Donations via phone, mail, CanadaHelps platform, and Split the Pot Lottery proceeds from community support

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sante Manitouwadge Health operates a non-profit rural hospital delivering integrated acute care (including a 24/7 Emergency Department), nine long-term care rooms, outpatient Family Health Team primary care, diagnostic imaging and laboratory services, on-site outpatient chemotherapy as a Regional Cancer Care Northwest satellite, and community programs such as Meals on Wheels, myRide transportation, myCare home nursing, and chronic disease management. Care is delivered through an Ontario Telemedicine Network-enabled hub that connects patients in Manitouwadge to specialists in Thunder Bay and Sault Ste. Marie.

Product overview

Sante Manitouwadge Health is a healthcare facility that operates as a health hub providing integrated clinical, diagnostic, and community health services. The organization offers a comprehensive portfolio of services organized across several categories: acute care services including Emergency Department (24/7) and Urgent Care Clinic; diagnostic services including Laboratory, Diagnostic Imaging, Spirometry, and Audiometry; clinical programs such as the Family Health Team, Diabetes Program, Chronic Disease Management, Physiotherapy, Chemotherapy, and Palliative Care; community programs including myRide transportation, Meals on Wheels, myCare home care, and various wellness programs like Smoking Cessation, Mindfulness, and Grief Recovery. The facility also provides specialized services through partnerships with regional centers including Regional Cancer Care Northwest, St. Joseph's Care Group, and the Northwest Local Health Integration Network.

Differentiator

Problem solved

Functional benefit

Brands

• Manitouwadge Family Health Team: Integrated primary care services including acute and episodic visits, chronic disease management, diabetes program, foot care, and other health services.
• myCare
• myRide

Products and services

• Emergency Department Services 24-hour emergency department services available every day with nurse triage and registration, providing acute and emergency care to local community residents.
• Urgent Care Clinic Same-day 10-minute appointments for acute concerns, offered Monday, Tuesday, Wednesday, and Friday at the Family Health entrance.
• Diagnostic Imaging State-of-the-art imaging services including Bone Mineral Densitometry, Echocardiography, General Radiography, Ultrasound, Spirometry, and Pure Tone Audiometry for inpatients and outpatients.
• Laboratory Services Clinical laboratory providing blood work, urinalysis, ECGs, and Holter monitoring for inpatients and outpatients.
• Family Health Team Services Comprehensive primary care team providing chronic disease management, diabetes education, footcare, immunizations, and other health services at the Family Health entrance.
• Chemotherapy Program Outpatient chemotherapy services provided as one of thirteen satellite sites under Regional Cancer Care Northwest out of Thunder Bay Regional Health Sciences Center.
• Chronic Disease Management Program Manages patients with chronic conditions including COPD, dyslipidemia, and hypertension through multidisciplinary team care.
• Chronic Pain Management Program Six-week program delivered in partnership with St. Joseph's Care Group in Thunder Bay combining in-person and virtual care sessions.
• Diabetes Program Comprehensive diabetes management clinic with registered nurse and dietitian support to help patients achieve optimal glycemic control.
• Foot Care Basic and advanced foot care services with risk assessment using Inlow's Foot Assessment Tool, priced at $25 for basic foot care.
• Physiotherapy Outpatient physiotherapy services including cardiac rehab, GLA:D Canada, orthopedic, musculoskeletal, and post-operative care.
• Palliative Care Interdisciplinary approach to palliative patients including advanced care planning, caregiver support, and grief services.
• Telemedicine Ontario Telemedicine Network services with five telemedicine systems for patient consultations, cardiac rehab, and emergency consultations with regional specialists.
• Meals on Wheels Meal delivery program providing one meal per day Monday to Friday at $12.00 per day as of April 1, 2024, coordinated with dietary services.
• myRide Transportation Transportation service for elderly and physically limited individuals unable to use standard taxi vehicles.
• myCare Home Nursing Home and community care nursing services delivered in partnership with the Northwest Local Health Integration Network.
• Public Health Programming Public health education services delivered in partnership with the Thunder Bay District Health Unit covering healthy living, workplace wellness, environmental health, growth and development, healthy pregnancies, sexual health, oral health, mental health promotion, prenatal education, vaccine programs, and injury prevention.
• Prenatal and Well-Baby Visits Routine prenatal care and well-baby visits following Rourke Guidelines including physical exams, laboratory testing, publicly funded vaccines, and coordination with obstetricians.
• COVID-19 Assessment Centre COVID-19 testing services available daily from 9:00am to 5:00pm with drive-through capability.

Quantifiable outcome

• Reduced patient travel requirements through local chemotherapy and diagnostic imaging services
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Regional Cancer Care Northwest / Thunder Bay Regional Health Sciences CentercoreStrategic or Co-development PartnerSanté Manitouwadge Health is one of thirteen satellite chemotherapy sites under the umbrella of Regional Cancer Care Northwest out of Thunder Bay Regional Health Sciences Center. SMH outpatient chemotherapy department is part of a comprehensive interdisciplinary team providing quality chemotherapy care close to home.
• St. Joseph's Care Group (Thunder Bay)coreStrategic or Co-development PartnerThe Chronic Pain Management program is delivered in partnership with St. Joseph's Care Group in Thunder Bay, using both in-person and virtual care sessions to provide patients with all the benefits of the 6-week Chronic Pain Management Program.
• Hospice NorthwestminorStrategic or Co-development PartnerIn partnership with Hospice Northwest, the MFHT delivers a volunteer-based Hospice Program that helps alleviate caregiver burnout by having volunteers engage with palliative patients.
• Thunder Bay District Health UnitcoreStrategic or Co-development PartnerSanté Manitouwadge Health has partnered with the Thunder Bay District Health Unit to deliver Public Health program deliverables to the community, including healthy living, workplace wellness, environmental health, growth and development, healthy pregnancies, sexual health, oral health, mental health promotion, prenatal education, vaccine programs, and injury prevention.
• Northwest Local Health Integration Network (NWLHIN)coreStrategic or Co-development PartnerSanté Manitouwadge Health has partnered with the Northwest Local Health Integration Network's Home and Community Care Program to offer nursing home care services in the community through the myCare program.
• Ontario Telemedicine Network (OTN)coreTechnology or IntegrationOTN provides the telemedicine infrastructure enabling SMH to connect with specialists at other healthcare facilities for patient consultations, cardiac rehab program, emergency consultations, and staff communication.
• North of Superior Counseling Programs (NOSP)minorStrategic or Co-development PartnerPartnership with NOSP for adult counseling services. The Manitouwadge Family Health Team social worker offers mild to moderate counseling, while NOSP handles mental health concerns and moderate to severe counseling needs.
• Centre for Addiction and Mental Health (CAMH) and Moving On To Being FreeminorStrategic or Co-development PartnerThe Manitouwadge Family Health Team in partnership with CAMH and Moving On To Being Free delivers a free Smoking Cessation Program offering education, support, and free nicotine replacement therapy.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Manitoulin Health Centre: Two-site rural hospital authority serving Manitoulin Island. Comparable in operating as a small integrated rural hospital with visiting-specialist partnerships and an emphasis on serving geographically dispersed communities.
• Geraldton District Hospital: Rural Ontario district hospital serving Geraldton and the surrounding Greenstone region. Similar in offering integrated acute, LTC, and outpatient services to a small northern community under provincial funding.
• Weeneebayko Area Health Authority (WAHA): Multi-site remote-region hospital authority serving First Nations communities along the James Bay coast in northern Ontario. Closest analog in terms of remote-hospital integrated-care delivery model, government funding reliance, and satellite-services partnerships with Thunder Bay Regional.
• Nipigon District Memorial Hospital: Small rural hospital along the Trans-Canada Highway corridor in northern Ontario. Comparable as a remote-site hospital offering acute, emergency, LTC, and outpatient services funded primarily through OHIP.
• Sioux Lookout Meno Ya Win Health Centre: Rural/remote referral hospital in northwestern Ontario serving a large catchment including many First Nations communities. Comparable in operating as an integrated hub linking acute, LTC, primary care, and visiting-specialist/telemedicine services in a geographically isolated setting.
• Lady Minto Hospital (Chapleau): Small rural hospital serving Chapleau and area in northern Ontario. Comparable as a remote, government-funded community hospital offering acute, ED, LTC, and outpatient services to a small population.
• Hornepayne Community Hospital: Small rural Ontario hospital serving Hornepayne and surrounding area. Directly comparable scale, rural-catchment dynamics, and reliance on visiting-specialist and telemedicine links to larger centers.
• Atikokan General Hospital: Small rural hospital in northwestern Ontario serving Atikokan. Similar operating profile — integrated acute, LTC, and outpatient services with visiting-specialist support from Thunder Bay.

Broad incumbents

• Thunder Bay Regional Health Sciences Centre: Large regional tertiary hospital in Thunder Bay that acts as the hub partner for SMH (Regional Cancer Care Northwest satellite, OTN telemedicine link). Provides the specialist backbone SMH depends on and represents the broader incumbent in the regional referral network.
• St. Joseph's Care Group (Thunder Bay): Multi-site care provider in Thunder Bay offering chronic pain, rehab, and long-term care programs. Directly comparable as SMH's chronic-pain management partner and as a broader regional care provider offering overlapping ambulatory, rehab, and community programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/manitouwadge-general-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sante Manitouwadge Health