British Gas

What British Gas does

British Gas is a UK-based, direct-to-consumer energy and home services company operating as a wholly-owned subsidiary of Centrica plc, with origins dating to 1816. It supplies gas and electricity to approximately 9 million residential customers across the United Kingdom, operating under Ofgem price-cap and fixed-tariff structures including the differentiated two-year Fix & Fall product. The company is vertically integrated around the home: beyond energy supply, it sells and installs boilers (delivered by Which? Trusted Trader-certified engineers), maintains recurring service contracts, and offers smart meters, Hive smart heating controls, Hive Power+ EV chargers, heat pumps, solar panels, battery storage, home insulation, home health checks, and — newly launched in 2025 — air conditioning. Landlord-specific compliance services (Gas Safety Certificates, EICRs) round out the portfolio.

Name

British Gas

Legal name

British Gas

Website

https://britishgas.co.uk

Company type

Private

Founded year

1816

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

British Gas is a Centrica-owned UK energy supplier serving 9 million residential customers with gas and electricity supply, boiler installation, maintenance contracts, and an expanding smart home and decarbonization portfolio including Hive heating, EV charging, heat pumps, and solar.

Ownership category

akta.pro rank

Product category

Residential Energy Supply

NAICS

Natural Gas Distribution (22121), Natural Gas Distribution (2212), Utilities (22), Steam and Air-Conditioning Supply (221330)

SIC

Natural Gas Transmisison & Distribution (4923), Electric, Gas & Sanitary Services (4900), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Meter Installation, Exchange (Turn-On/Turn-Off) & Field Services (EUAJAKAB)

akta.pro secondary industries

Service Renewals, Relocations & Upgrades (Capacity/Pressure Changes) (EUAJACAB), Gas Meter Set, Relocation & Regulator Service Coordination (HSAOAKAG)

Keywords

• Residential energy supply
• Gas and electricity tariffs
• Boiler installation services
• Smart home heating
• EV charging tariffs

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Energy Supply (Gas and Electricity): Recurring revenue from supplying gas and electricity to residential and commercial customers. Pricing follows Ofgem price cap or fixed tariff structures.
2. Boiler Sales and Installation: One-time revenue from selling and installing boilers. Services include assessment, installation, and ongoing maintenance.
3. Service and Maintenance Contracts: Boiler cover and maintenance contracts providing recurring revenue from homeowners and landlords.
4. Smart Home Products: Hive smart heating systems, EV chargers, and related smart home devices sold to consumers.
5. EV Tariff and Charging: Specialized EV electricity tariff combined with Hive Power+ smart charging for electric vehicle owners.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

British Gas supplies gas and electricity to UK residential customers under tariff structures aligned to the Ofgem price cap or fixed two-year contracts (Fix & Fall), complemented by boiler installation, service contracts, and a broad portfolio of home energy and smart home products. The company also delivers landlord compliance services (Gas Safety Certificates, EICRs), EV charging solutions paired with the Hive Power+ smart charging system, and low-carbon home upgrades including heat pumps, solar panels, batteries, insulation, and air conditioning.

Product overview

British Gas operates as a multi-product energy and home services company offering a unified portfolio of energy supply, heating solutions, and smart home technologies. The core offering centers on gas and electricity supply through various tariff options, with the Fix & Fall Tariff serving as a flagship price-protection product. This core is complemented by an integrated ecosystem of home services including boiler installation (Which? Trusted Traders certified), smart meters, heat pumps, solar panels with battery storage, Hive smart heating controls, EV charging solutions, air conditioning, home insulation, and home health checks. For landlords, British Gas provides compliance-focused services including Gas Safety Certificates and EICRs. The portfolio is designed to address the full spectrum of home energy needs—from supply and comfort to efficiency improvements and renewable energy—supporting customers on their journey to net zero carbon emissions by 2050.

Differentiator

Problem solved

Functional benefit

Brands

• Hive: Smart home brand offering smart heating, EV chargers, and home energy management products and services
• Fix & Fall
• Hive Power+

Products and services

• Fix & Fall Tariff Two-year fixed gas and electricity tariff for UK residential customers that locks in prices and automatically lowers them if the Ofgem price cap drops, with potential savings of approximately £50 over 12 months for typical dual-fuel usage.
• Gas and Electricity Supply Domestic gas and electricity supply for UK residential customers under various tariff options including variable rates (Ofgem price cap) and fixed-rate contracts such as Fix & Fall.
• Boiler Installation Boiler installation service delivered by Which? Trusted Trader-certified engineers, offering a range of boiler options to suit different home sizes and budgets, including assessment and installation.
• Boiler Cover and Maintenance Contracts Recurring boiler cover and maintenance contracts providing ongoing servicing and breakdown support to homeowners and landlords.
• Heat Pumps Heat pump products for home heating, part of British Gas's offering to help customers reduce carbon emissions and transition to lower-carbon home heating.
• Solar Panels and Batteries Solar panel and battery storage systems that enable UK homeowners to generate and store renewable energy for their homes, reducing reliance on grid electricity and lowering carbon footprint.
• Hive Smart Heating Smart heating control system from the Hive brand allowing customers to manage home heating remotely via connected devices as part of British Gas's smart home energy management solutions.
• EV Tariff and Hive Power+ Charging Electric vehicle electricity tariff paired with the Hive Power+ smart charging solution, offering reduced off-peak charging at an equivalent rate of 6.75p/kWh and a 25% credit on Hive-connected home EV charging for UK EV owners.
• Home Insulation Home insulation products and installation services designed to improve residential energy efficiency and reduce heat loss.
• Air Conditioning Services Residential air conditioning installation and servicing launched in 2025 to help UK customers stay cool during hot weather, available via free quote request on the British Gas website.
• Landlord Services Compliance and maintenance services for UK landlords, including Gas Safety Certificates, Electrical Installation Condition Reports (EICRs), and boiler cover to support property compliance and tenant safety.

Quantifiable outcome

• Potential £50 savings over 12 months with Fix & Fall tariff based on typical dual fuel usage
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• HivecoreTechnology or IntegrationHive is a smart home technology platform owned by Centrica (British Gas parent company). British Gas offers Hive Power+ for smart EV charging and Hive smart heating products. The partnership provides integrated smart home energy management solutions for British Gas customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Shell Energy Retail: Shell's UK residential energy supply arm offering gas, electricity and EV tariffs. Directly comparable to British Gas in dual fuel supply and EV-focused products.
• OVO Energy: UK-based residential energy supplier serving several million customers. Direct rival to British Gas in domestic gas/electricity supply, smart metering and home energy services including EV and heat pumps.
• E.ON Next (UK): E.ON's UK residential energy supply brand serving millions of households with gas, electricity, smart meters and home services. Direct competitor across British Gas's core supply business.
• EDF Energy (UK): Major UK residential energy supplier with similar dual fuel, smart meter and home services portfolio. Same Big Six peer set as British Gas and competes head-to-head on switching platforms.
• SSE (now OVO Group): One of the Big Six UK energy suppliers offering residential gas, electricity, EV and heat pump services. Operates across similar customer segments to British Gas despite OVO ownership.
• ScottishPower: Vertically integrated UK utility supplying gas and electricity to residential customers, plus EV and home services. Direct peer within the Big Six energy supplier group alongside British Gas.
• Octopus Energy: UK challenger energy supplier serving millions of households with smart, dynamic tariffs. Direct competitor to British Gas for residential gas and electricity supply, and increasingly for EV tariffs, heat pumps and smart home services.

Broad incumbents

• Drax Energy: Vertically integrated UK energy group moving into retail supply and home decarbonization. Adjacent incumbent overlapping with British Gas on home energy solutions rather than direct supply competition.

Others

• British Gas Business / Centrica Business: Sister entity under Centrica serving commercial/SME energy customers. Same distribution network and back office, directly comparable on operating model and customer economics to the residential British Gas.
• Centrica (parent): British Gas's parent company, also operating British Gas Services & Solutions and upstream/midstream gas businesses. Comparable as the direct parent entity capturing British Gas's value.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/britishgas
• Facebookfacebook.com/britishgas
• LinkedInlinkedin.com/company/british-gas-business

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about British Gas