Citizen Macchine Italia

What Citizen Macchine Italia does

Citizen Macchine Italia S.r.l. is the Italian wholly-owned subsidiary of Japanese CNC machine tool maker Citizen Machinery Co. Ltd., operating as a single-member company subject to direction and coordination by its parent. Founded around 2013 and headquartered in Comun Nuovo (Bergamo) with a Technical Center in Camerano, the company exclusively distributes and provides technical service for two premium turning brands in Italy: Cincom sliding headstock CNC lathes and Miyano fixed headstock CNC lathes, covering bar turning from 1mm to 80mm in diameter. The portfolio extends to the MC20 multi-axis simultaneous machining center and a Smart Factory technology stack comprising LFV (Low Frequency Vibration) cutting, ECO MONITOR / ECO BALANCE Industry 5.0 sustainability monitoring, Industry 4.0/MES integration, integrated laser micro-machining, and labor-saving automation, most of which originate at the parent level.

The company runs a B2B enterprise field-sales motion targeting Italian precision manufacturing companies, supported by a regional agency (GAST 1 srl) covering northeastern Italy and a nationwide service network offering 24-hour response times and next-day spare parts delivery. Revenue is generated through one-time equipment sales, the CM Sure subscription-style preventive maintenance program (annual billing), certified pre-owned equipment resale, technical training via CMI Academy and paid/free programming courses, and spare parts. The Italian entity is positioned as the European bar turning service center for the Citizen group, but its operating geography is concentrated in Italy with no disclosed European expansion. No funding rounds, M&A, or external investors are evidenced; the company is led by CEO Francesco Cavalleri.

Name

Citizen Macchine Italia

Legal name

Citizen Macchine Italia S.r.l.

Website

https://citizenmacchineitalia.it

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Citizen Macchine Italia is an Italian subsidiary of Japan's Citizen Machinery that exclusively distributes and services Cincom and Miyano CNC lathes for Italian precision manufacturers, supported by a nationwide service network, the CM Sure maintenance program, and the CMI Academy training initiative.

Ownership category

akta.pro rank

Product category

CNC Machine Tools

SIC

General Industrial Machinery & Equipment (3560), General Industrial Machinery & Equipment, Nec (3569), Special Industry Machinery, Nec (3559)

akta.pro primary industry

CNC Machine Tools (Turning, Milling, Machining Centers) (IMAHADAA)

akta.pro secondary industries

Industrial Controllers & Control Systems (PLCs, PACs, CNC Controllers) (IMAHAHAH), Motion & Machine Control (CNC, Robotics Controllers, Servo/Motion Controllers) (IMAGABAG), CNC Machining & Programming (EDAOAGAA)

Keywords

• CNC turning machines
• CNC machine tools
• Precision bar turning
• Sliding headstock lathes
• Machine tool services

Headquarters

HQ city

Comun Nuovo

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. CNC Machine Tool Sales: Sale of Cincom sliding headstock lathes and Miyano fixed headstock lathes for bar turning from 1mm to 80mm diameter
2. Service and Technical Support: Technical assistance, maintenance, and spare parts supply including 24-hour response time and next-day courier delivery
3. CM Sure Maintenance Program: Preventive maintenance and warranty extension programs for ongoing machine optimization
4. Used Machine Sales: Guaranteed used machine resale with focus on Citizen brand equipment
5. Training Programs: Free programming courses for clients with machines delivered in 2026, held at company facilities

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Citizen Macchine Italia distributes and provides technical support for Citizen-brand CNC lathes (Cincom sliding headstock models and Miyano fixed headstock models) for precision bar turning from 1mm to 80mm, plus the MC20 multi-axis machining center. The offering is complemented by Smart Factory technologies (LFV, ECO MONITOR, ECO BALANCE, Industry 4.0/MES, integrated laser and automation) and a full after-sales program including CM Sure preventive maintenance, spare parts, CMI Academy training and certified pre-owned machines.

Product overview

Citizen Macchine Italia is an Italian subsidiary of the Japanese Citizen Machinery group, specializing in the sale and B2B technical assistance of CNC machine tools. The company offers a comprehensive portfolio centered around two core product lines: Cincom sliding headstock CNC lathes (torni a fantina mobile) for bar turning from 1mm to 80mm diameter, and Miyano fixed headstock CNC lathes (torni a testa fissa) for heavier duty applications. These core products are complemented by the MC20 multi-axis simultaneous machining center for complex operations. Under the Smart Factory umbrella, the company provides enabling technologies including LFV (Low Frequency Vibration) cutting technology, ECO MONITOR and ECO BALANCE for Industry 5.0 sustainability, Industry 4.0/MES integration, Integrated Laser Technology for micro-machining, and automation solutions. The company also offers comprehensive services including preventive maintenance (CM Sure), spare parts, training programs (CMI Academy and programming courses), and certified pre-owned equipment.

Differentiator

Problem solved

Functional benefit

Brands

• Cincom: Sliding headstock CNC lathes (torni a fantina mobile)
• Miyano
• MC20
• CMI Academy
• CM Sure
• ECO MONITOR
• ECO BALANCE
• LFV Technology
• HMI 4.0

Products and services

• Cincom sliding headstock lathes Citizen Cincom sliding headstock CNC lathes distributed by Citizen Macchine Italia in Italy for high-precision bar turning of complex components from 1mm up to 38mm diameter (sub-spindle equipping complete machining), targeted at precision component manufacturers needing high productivity and flexibility.
• Miyano fixed headstock lathes Miyano fixed headstock CNC lathes distributed by Citizen Macchine Italia in Italy for precision turning of larger-diameter bar stock up to 80mm, targeted at manufacturers needing rigidity and accuracy on heavy-duty turned parts.
• MC20 multi-axis simultaneous machining center The Citizen MC20 multi-axis simultaneous machining center, sold in Italy by Citizen Macchine Italia, is a CNC machine designed for the production of complex, high-precision components using multiple axes simultaneously, typically used by precision manufacturers who need to combine turning and milling operations in a single setup.
• CM Sure preventive maintenance program CM Sure is a preventive maintenance subscription program from Citizen Macchine Italia, offering structured upkeep of Citizen and Miyano CNC lathes to maximize machine uptime and reliability, targeted at Italian manufacturers operating installed Citizen-brand machines.
• Assistenza e Ricambi (Technical assistance and spare parts) Technical assistance and original spare parts service (Ricambi Originali CMI) provided by Citizen Macchine Italia through a nationwide field-service network, providing certified technical interventions and OEM parts to owners of Citizen and Miyano CNC machines in Italy.
• CMI Academy training programs CMI Academy is the Citizen Macchine Italia training program delivering certified technical courses on the operation, programming and maintenance of Citizen CNC turning machines — including paid courses such as the Sinumerik Operate course (9,800 euro) and free programming courses for buyers of new machines — targeted at operators, programmers and maintenance technicians of Italian precision manufacturers.
• Usato Garantito (Certified pre-owned Citizen machines) Usato Garantito is the Citizen Macchine Italia certified pre-owned machines program, offering reconditioned Citizen CNC turning machines with warranty as a lower-cost entry point, targeted at small and mid-sized Italian precision machining workshops acquiring used Citizen equipment.

Quantifiable outcome

• 24-hour service response time
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered regional and core.

• GAST 1 srlregionalChannel Partner/ Reseller/ Distributor · 22 March 2021Agency partner handling sales coverage for Friuli and provinces of Trento, Verona, Vicenza, Padova, Rovigo, expanding Citizen Macchine Italia's commercial reach in northeastern Italy.
• Citizen Machinery Co. Ltd.coreStrategic or Co-development PartnerJapanese parent company exercising direction and coordination over Citizen Macchine Italia. Provides technology, brand授权 (authorization), and strategic direction for the Italian subsidiary.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Index-Werke: German CNC turning specialist offering fixed headstock and multi-axis turning centers (Traub, Index brands). Directly competes with Miyano fixed headstock lathes in heavy-duty precision turning.
• EMAG: German manufacturer specializing in CNC turning machines and integrated manufacturing systems for high-volume precision parts, serving many of the same automotive and industrial subcontractor customers as Citizen Macchine Italia.
• Tsugami: Japanese manufacturer of precision CNC turning machines, including sliding headstock models directly comparable to Citizen Cincom; targets the same precision subcontractor and medical/electronics customer base in Europe.
• Star Micronics (Star CNC): Japanese specialist in sliding headstock CNC lathes, comparable to Cincom. Competes head-to-head with Citizen in precision bar turning across European precision manufacturers.
• Tornos: Swiss manufacturer and direct seller of sliding headstock and multi-axis CNC turning machines (e.g., Swiss DT, Swiss GT), closely comparable to Citizen Macchine Italia's Cincom line in target customers and precision bar-turning applications.

Broad incumbents

• Yamazaki Mazak: Large Japanese CNC machine tool manufacturer with multi-axis turning and machining centers; competes broadly in Italy's precision manufacturing market.
• Okuma: Japanese broad-line CNC machine tool maker with significant presence in European turning and machining centers, offering overlapping functionality to Citizen's product line.
• DMG Mori: Global broad-line CNC machine tool incumbent offering turning, milling, and multi-axis solutions. Has a strong direct presence in Italy, competing across Citizen's Cincom/Miyano/MC20 portfolio.

Regional players

• Biglia: Italian manufacturer of CNC turning centers headquartered in Piedmont. Strong regional overlap with Citizen Macchine Italia in Italian precision manufacturing customers, particularly in the fixed-headstock/Miyano segment.

Emerging players

• Ganesh Machinery: US-based supplier of CNC turning and machining centers targeting precision job shops. Less established in Italy than Citizen but offers comparable turning technology at typically lower price points.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/sirmamacchine
• Facebookfacebook.com/citizenmacchineitalia?fref=ts
• LinkedInlinkedin.com/company/citizen-macchine-italia-s.r.l.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citizen Macchine Italia