What Loftice does

Loftice (OOO «Лофтис»), founded in 2010 and headquartered in Moscow, is a Russian business process outsourcing company that delivers administrative, fleet management, and HR/payroll services to large international and Russian corporations. The company operates three primary service lines: comprehensive office management (reception, mail room, courier, document handling); corporate fleet management (driver outsourcing, master-vendor services, single-bill consolidated billing); and HR/payroll administration (hiring administration, contract management, payroll calculation, tax reporting). Under its exclusive Russia partnership with TraXall International, signed September 2020, Loftice also operates as TraXall Russia, providing fleet management services across 12 countries.

The company's core product is a suite of proprietary software platforms deployed alongside its outsourced services. These include CorpCar (fleet management with mobile apps on Google Play and App Store), Effice (document handling with 7,200+ active users), CorpTaxi/Cotaxi (unified corporate taxi ordering), URECO (visitor registration), Aura (internal ticket management), and Agata (an AI-powered virtual secretary using neural-network speech synthesis and analytics with a 3D avatar). These tools are embedded into client engagements and provide automation that distinguishes the offering from pure-labor BPO. Loftice holds 1+ billion rubles (~$14M+) in annual turnover, employs 672 specialists, and reports 216 completed projects across 72 Russian cities.

Loftice serves enterprise clients through a direct sales-led model with dedicated account management, supported by industry events (FLEET WORLD, Administrative Directors Forum) and PR presence in business publications. Customer concentration is in multinational corporations across pharmaceuticals, automotive, FMCG, tobacco, consumer goods, and IT/telecom — with named logos including Bayer, Danone, Dyson, Lilly, Roche, Volkswagen Group Rus, Mercedes-Benz Rus, JTI, Uponor, and RN Bank. Pricing is delivered through custom enterprise contracts on monthly billing cycles; specific contract values are not publicly disclosed. The company is privately held, with no disclosed external funding rounds, and is led by General Director Tatyana Orlova.

Name

Loftice

Legal name

OOO «Лофтис» (LLC Loftice)

Website

https://loftice.ru

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Loftice is a Moscow-based business process outsourcing company founded in 2010 that provides administrative services, corporate fleet management, and HR/payroll outsourcing to large international and Russian enterprises across Russia and 12 CIS countries, supported by proprietary software including CorpCar, Effice, and the Agata AI virtual secretary.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Facilities Support Services (56121), Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace Hospitality & Office Services (Pantry, Refreshments, Supplies) (BPABAEAF)

akta.pro secondary industries

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH), Employee Helpdesk / HR Service Center (Tier 1) (BPAAAIAH)

Keywords

• Business process outsourcing
• Fleet management services
• Administrative outsourcing
• HR payroll services
• Corporate taxi services

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Administrative Services Outsourcing: Comprehensive office management including reception services, mail room operations, courier delivery, and administrative support. Revenue generated through managed service contracts with enterprise clients.
2. Fleet Management Services: Corporate fleet management including vehicle management, driver outsourcing, master vendor services, and 'single bill' consolidated expense reporting. Services provided jointly with TraXall International.
3. HR and Payroll Services: HR administration and payroll calculation services for staff. Includes hiring administration, contract management, vacation administration, business trip administration, payroll accounting, tax calculations, and state reporting preparation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Loftice is a Russian B2B outsourcing company that provides business process outsourcing services covering administrative services (reception, mail room, courier), corporate fleet management (driver outsourcing, unified billing, master vendor), and HR/payroll administration. The company complements these services with proprietary software platforms including CorpCar (fleet management), Effice (mail handling), CorpTaxi (corporate taxi), Agata (AI virtual secretary), URECO (visitor registration), and Aura (internal ticket management). Services are delivered to leading Russian and international enterprises across 72 cities in Russia and 12 countries through the TraXall International partnership.

Product overview

Loftice offers a portfolio of proprietary software products and business process outsourcing services. The core software suite includes CorpCar (fleet management), Effice (corporate mail handling), CorpTaxi (corporate taxi ordering), and Agata (AI-powered virtual secretary). These products are complemented by administrative services (reception, mail room, office management), fleet management services, and HR/payroll outsourcing. The products operate both independently and as integrated solutions, with the company also developing internal systems like Aura (ticket management) and URECO (visitor registration). Services are delivered across Russia and CIS countries through partnership with TraXall International.

Differentiator

Problem solved

Functional benefit

Brands

• TraXall Russia: Operating brand for fleet management and mobility services in Russia, under the TraXall International partnership (September 2020).
• CorpCar
• Effice
• Cotaxi
• URECO
• Agata (Агата)
• Aura

Products and services

• CorpCar Integrated corporate vehicle fleet management system with mobile app for travel sheet management, service request tracking, fine tracking, and real-time reporting. Designed for enterprise fleet operators managing corporate vehicles across multiple locations. Achieved 4.8/5 overall user satisfaction from 15 companies and 300+ users.
• Effice Unified system for processing incoming and outgoing corporate correspondence and courier services, with document management, tracking, and courier integration. Has 7,200+ active users and achieved 4.41/5 general satisfaction and 4.38/5 ease of use. Designed for enterprise clients operating mail room operations across multiple offices.
• CorpTaxi (Cotaxi) Unified corporate taxi ordering system across Russia for legal entities, providing a single account billing for all taxi expenses. Designed for enterprise clients to centralize and automate transportation expense management across their workforce.
• Agata (Агата) Virtual secretary combining voice assistant functionality with an animated 3D avatar character. Uses neural network-based speech synthesis and speech analytics for live communication with visitors and employees. Can recognize speakers, make/receive phone calls, and respond to questions. Designed for enterprise reception automation.
• Aura Internal request/ticket management system optimizing internal processes and improving project implementation efficiency. Designed for internal use within Loftice's service operations.
• Administrative Services Comprehensive office management outsourcing service including reception services, mail room operations, courier delivery, and office management support. Delivered by dedicated on-site teams at client locations across Russia. Includes the proprietary Effice software for mail handling automation.
• Fleet Management Services Full-cycle corporate fleet management service including driver outsourcing, master vendor services, and unified single-bill consolidated expense reporting. Provided jointly with TraXall International across 12 countries. Supports clients with 500+ to 1,000+ vehicle fleets.
• HR & Payroll Services HR administration and payroll calculation outsourcing service including hiring administration, contract management, vacation administration, business trip administration, payroll accounting, tax calculations, and state reporting preparation. Backed by the Yaroslavl-based operations support office.

Quantifiable outcome

• User satisfaction with Effice: 4.41/5 for general satisfaction, 4.38/5 for ease of use
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and flagship.

• Fleet Logistics GroupminorStrategic or Co-development Partner · 12 December 2023Fleet Logistics Group was acquired by TraXall International in December 2023. As Traxall's exclusive Russia partner since 2020, this acquisition expands TraXall's combined fleet portfolio to over 400,000 vehicles across 35 countries.
• TraXall InternationalflagshipStrategic or Co-development Partner · 9 September 2020Exclusive partnership agreement making Loftice the Traxall Russia partner. Loftice provides driver services, unified billing, and comprehensive fleet management for both leased and owned vehicles under the Traxall Russia brand. TraXall International operates in 23 countries across Europe and Latin America. This partnership provides international clients with local expertise in Russia and gives Loftice access to global fleet management best practices.
• KIA Motors Russia & CISminorGTM or Marketing Partner · 4 March 2019Launched joint project in March 2019 where KIA Motors Russia & CIS sells new KIA K900 vehicles with bundled 'Personal Driver' service from Loftice. Loftice becomes exclusive provider of 'Personal Driver' service at KIA dealerships across Russia. This was a unique offering in the Russian automotive market combining car sales with driver services.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Sodexo: Multinational facilities management and food services company with significant presence in reception, mailroom, and workplace experience outsourcing. Overlaps with Loftice's administrative services line but operates at a much larger global scale.
• Atalian Servest: International facility services group providing soft services including reception, mailroom, cleaning and support to enterprise clients. Directly comparable to Loftice's administrative outsourcing offering across multiple European markets.
• ISS A/S: Global workplace and facility services giant offering reception, mailroom, cleaning, and integrated facility management to large enterprises. Comparable to Loftice in core administrative outsourcing services but at vastly larger scale and broader portfolio.
• Cushman & Wakefield: Global commercial real estate services firm offering integrated facility management, workplace experience, and tenant services. Comparable to Loftice for enterprise office administration outsourcing at a larger international scale.
• ALD Automotive: Global fleet management and mobility services provider, comparable to Loftice's fleet management line. Operates at massive scale across 40+ countries, providing leasing, maintenance, and outsourced fleet operations to multinationals.
• LeasePlan: One of the world's largest fleet management and vehicle leasing companies. Comparable to Loftice in outsourced corporate fleet services with master-vendor models and consolidated billing for enterprise clients.
• CBRE Group: Largest commercial real estate services firm globally, with significant facility management, workplace, and occupier outsourcing practices. Comparable to Loftice in enterprise-facing office and workplace service delivery.
• ADP: Global HR services and payroll processing leader. Comparable to Loftice's HR and payroll service line for multi-location enterprises, though at vastly larger scale with a technology-led delivery model.

Others

• TraXall International: International fleet management network with presence in 35 countries following Fleet Logistics Group acquisition. Loftice is its exclusive Russia partner and serves TraXall-branded clients, making it both a partner and a comparable provider of fleet management services.

Direct peers

• Fleet Logistics Group: Specialized fleet management outsourcing provider for international corporate fleets, now part of TraXall. Direct competitor to Loftice's fleet management services, particularly for multinational clients seeking cross-border fleet consistency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/loftice

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Loftice