Connections CSP Inc

What Connections CSP Inc does

Connections Community Support Programs, Inc., doing business as Connections CSP, is a Delaware-domiciled 501(c)(3) nonprofit behavioral health organization headquartered at 3821 Lancaster Pike in Wilmington. The firm provides an integrated portfolio of mental health treatment, substance use disorder treatment, primary medical care, and social support services to vulnerable populations across Delaware and, since 2016, in Maryland. It operates over 100 outpatient facilities, a 28-bed Withdrawal Management Center in Harrington, permanent supportive housing (Claymont Street Apartments), and specialized programs including Medication-Assisted Treatment (methadone, buprenorphine, naltrexone/Vivitrol), the New Expectations program for pregnant women in the justice system, Supportive Services for Veteran Families, Assertive Community Treatment in Kent County, a Skills Center for individuals with intellectual disabilities, and DUI treatment services.

The business model is anchored in long-term government contracts, most notably its relationship with the Delaware Department of Correction (held since 2012, expanded 2014 to comprehensive healthcare including dental and transition planning), serving over 6,500 incarcerated individuals, supplemented by the Maryland Caroline County Correctional Center contract (initiated July 2016). A second revenue stream comes from federal grants for veteran services and from charitable contributions, planned giving, and United Way contributions. Pricing is not publicly disclosed; services are typically delivered based on need and eligibility, with many programs serving vulnerable populations at low or no direct cost to clients. Workforce size is 1,200+ across Delaware, and service delivery is through directly operated clinics, correctional facility contracts, and community-based case management.

Distribution is regional and field-led, anchored in clinical service delivery rather than technology platforms. The organization's marketing surface is a mental health and substance abuse blog authored by Margaret Davis. There is no disclosed proprietary technology platform, mobile application, or API product in the input; the underlying capability is clinical specialization (MAT, withdrawal management, correctional healthcare) and a regional facility footprint. The earliest notable operational milestones begin in 2012 (initial DOC contract) rather than at the 1985 incorporation year reflected in firmographic data, suggesting a material reorganization or reorientation around that date.

Name

Connections CSP Inc

Legal name

Connections Community Support Programs, Inc.

Website

https://connectionscsp.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

Connections CSP Inc is a Delaware-based 501(c)(3) nonprofit behavioral health provider delivering mental health, substance use, primary care, and correctional health services across 100+ facilities in Delaware and Maryland, serving incarcerated individuals, veterans, and other vulnerable populations via government contracts and community programs.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Social Assistance (624), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Correctional Facility Management Outsourcing & Public-Private Partnerships (PPPs) (BPAKANAJ)

Keywords

• Behavioral health services
• Substance abuse treatment
• Mental health care
• Medication-assisted treatment
• Correctional healthcare

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Government Healthcare Contracts: Connections operates under contracts with government agencies including the Delaware Department of Correction to provide comprehensive healthcare services (mental health, substance abuse, medical, dental) to incarcerated individuals. Also operates under federal grants for veteran services.
2. Donations and Charitable Contributions: The organization accepts charitable donations, planned giving, United Way contributions, and in-kind donations to support their mission of providing healthcare, housing, and employment services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels1 record

Core offering

Connections CSP Inc is a nonprofit behavioral health organization that delivers integrated mental health, substance use disorder treatment, primary medical care, correctional healthcare, supportive housing, and employment services to vulnerable populations across Delaware and Maryland. It operates through government contracts (most notably with the Delaware Department of Correction since 2012) and runs over 100 facility locations serving more than 6,500 incarcerated individuals and 1,500+ Medication-Assisted Treatment patients.

Product overview

Connections CSP Inc operates as a comprehensive behavioral health services organization offering a multi-service portfolio across Delaware and Maryland. The core offerings include Medication-Assisted Treatment (using methadone, buprenorphine, and Vivitrol), outpatient mental health and psychiatric services, and substance use disorder treatment. The organization manages dedicated facilities including the Withdrawal Management Center in Harrington, provides services within Delaware/Maryland correctional facilities, and operates specialized programs such as New Expectations for pregnant women in the justice system and Supportive Services for Veteran Families. Additional services span primary medical care, DUI treatment, family therapy, employment services, and permanent supportive housing (Claymont Street Apartments). The organization serves over 6,500 individuals across correctional facilities and operates over 100 facilities with more than 1,200 employees.

Differentiator

Problem solved

Functional benefit

Products and services

• Medication-Assisted Treatment (MAT) Evidence-based treatment for addiction to heroin and prescription painkillers using methadone, buprenorphine (Suboxone), or Naltrexone (Vivitrol); provides ambulatory withdrawal and maintenance therapy combined with counseling and group therapy for individuals with opioid use disorders across clinics in Newark, Smyrna, Dover, Harrington, and Millsboro serving more than 1,500 patients.
• Withdrawal Management Center Medically monitored detoxification facility in Harrington for individuals withdrawing from alcohol, benzodiazepines, heroin, and prescription opioids; offers 12 observation beds, 16 inpatient beds, 24/7 access to medical-assisted treatment, ambulatory withdrawal management, and intensive outpatient treatment with peer recovery coaches.
• Mental Health Treatment Outpatient mental health care including psychiatric services, medication management, and individual and group counseling for various mental health concerns, delivered across multiple Delaware locations for individuals with mental health disorders.
• Substance Use Disorder Treatment Comprehensive addiction treatment including medication-assisted treatment, intensive outpatient programs, and counseling for individuals with substance use disorders across multiple Delaware locations.
• Delaware/Maryland Department of Correction Services Medical, dental, and mental health care along with substance abuse and sex offender treatment provided to over 6,500 individuals within the Delaware Department of Correction's unified prison system; also delivered under contract to Caroline County Correctional Center in Maryland.
• Supportive Services for Veteran Families Federally funded program providing comprehensive support to veteran families who are homeless or at risk of homelessness, including case management, benefits enrollment assistance, and temporary financial assistance.
• New Expectations Program Program for pregnant women facing incarceration or house arrest for nonviolent offenses; provides 17 beds, prenatal care, addiction counseling, parenting classes, life-skills training, and allows mothers to keep infants with them for up to six months postpartum.
• Primary Medical Care Integrated primary medical care services for clients receiving addiction or mental health treatment, ensuring holistic and comprehensive health care delivery.
• DUI Treatment Services Specialized Driving Under the Influence treatment services supporting individuals in addressing substance use concerns and navigating the legal system, delivered across multiple Delaware locations.
• Employment Services Job-search training and employment assistance to help individuals achieve self-sufficiency and sustainable employment.
• Claymont Street Apartments (Permanent Supportive Housing) Renovated apartment housing with modern amenities including central air conditioning, fully equipped kitchens, ADA accessible units, on-site laundry, and tot lot play area, supporting permanent supportive housing needs.
• Kent County ACT Services Assertive Community Treatment (ACT) services providing intensive, community-based support for individuals with severe mental illness in Kent County, Delaware.
• Skills Center Specialized support and services for individuals with intellectual disabilities, helping develop essential life skills and achieve greater independence and community integration.
• Family Therapy Practice Counseling services for children, adolescents, and adults offering support for families strengthening relationships and navigating challenges, delivered through locations in Dover and Millsboro.

Quantifiable outcome

• Serving over 6,500 individuals in correctional settings and supporting over 1,500 individuals through MAT programs
• +1 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and flagship.

• Caroline County Correctional Center, MarylandcoreImplementation/ SI/ Consulting Partner · 1 July 2016A three-year contract initiated in July 2016 to deliver medical, mental health, and addiction treatment to detainees and inmates at the Caroline County Correctional Center in Maryland. This marked Connections' first venture beyond Delaware's borders, aligning with their strategic vision outlined in the 2015 Strategic Plan. The facility accommodates approximately 100 prisoners.
• Delaware Department of Correction (New Expectations Program)flagshipStrategic or Co-development Partner · 1 November 2014New Expectations is a groundbreaking initiative launched in November 2014 in collaboration with the Delaware Department of Correction, designed for pregnant women facing incarceration for nonviolent offenses. The program provides 17 beds, prenatal care, addiction counseling, parenting classes, and life-skills training, allowing mothers to remain with their infants after birth.
• Delaware Department of CorrectioncoreImplementation/ SI/ Consulting Partner · 1 January 2012Connections has operated under contract with the Delaware Department of Correction since 2012, delivering comprehensive mental health, substance abuse, medical, dental, and sex offender treatment services across all Delaware Level 5 prisons, Level 4 work-release facilities, and violation of probation centers. In July 2014, expanded to encompass all healthcare provisions including dental services and transition planning. Services span both men and women undergoing sentencing or awaiting trial.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Wellpath: Wellpath is the largest US correctional healthcare provider, delivering medical, mental health, and substance abuse services to incarcerated populations through state DOC contracts and PPPs — the same core business model that drives Connections CSP's largest revenue stream.
• Devereux Advanced Behavioral Health: Devereux is a large non-profit behavioral health organization serving individuals with intellectual/developmental disabilities, mental health conditions, and substance use disorders through residential and community programs — overlapping population and non-profit structure with Connections CSP's Skills Center and behavioral health programs.
• Behavioral Health Group: Behavioral Health Group operates one of the largest networks of outpatient Medication-Assisted Treatment clinics in the US, offering methadone, buprenorphine, and counseling — directly comparable to Connections CSP's MAT program serving 1,500+ patients.
• Gaudenzia: Gaudenzia is a large non-profit behavioral health provider in the Mid-Atlantic region offering residential and outpatient addiction treatment, mental health services, and programs for justice-involved individuals — overlapping service mix and non-profit model with Connections CSP.
• Sevita Health (formerly The MENTOR Network): Sevita Health is a large national provider of home and community-based behavioral health, substance use, and disability services — comparable to Connections CSP's outpatient mental health, addiction, and community case management services.
• Wexford Health Sources: Wexford Health Sources provides comprehensive correctional healthcare (medical, dental, mental health, addiction) to state and county correctional systems across more than a dozen states, directly comparable to Connections CSP's Delaware DOC contract.
• YesCare (formerly Corizon Health): YesCare is a national correctional healthcare provider serving state, county, and federal correctional facilities with medical, behavioral health, and pharmacy services — directly comparable service line and PPP structure to Connections CSP.

Broad incumbents

• Acadia Healthcare: Acadia Healthcare operates one of the largest US networks of behavioral health facilities, including psychiatric hospitals, residential treatment centers, and outpatient clinics — broad incumbent in the same behavioral health space as Connections CSP, but for-profit and much larger scale.
• Volunteers of America: Volunteers of America is a large national non-profit providing housing, behavioral health, substance use, and veteran services across many states — broader geographic and service scope than Connections CSP, but similar non-profit operating model and overlapping program areas (veterans, housing, addiction).

Regional players

• Delaware Guidance Services for Children and Youth: Delaware Guidance Services is a Delaware-based non-profit providing outpatient mental health, substance abuse, and family therapy services — directly comparable regional behavioral health provider sharing the same Delaware service territory as Connections CSP.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Connections_CSP
• Facebookfacebook.com/ConnectionsCSP

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connections CSP Inc