Software Support Group

What Software Support Group does

Software Support Group Ltd. (SSG) is an Irish private software vendor founded by Declan Costello and Ronnie Fleming, focused on construction and service-sector SMEs in Ireland and the UK. The company's flagship is Advanced Business Manager (ABM), a modular accounting and business-management suite built on Microsoft SQL with deep specialisation in job costing, subcontractor management, and integration with Ireland's Revenue Online Service (ROS) for tax compliance. Quantum Payroll Management, used by over 3,000 business users in Ireland, is a complementary product with direct job-costing ledger integration. A wider product surface includes Field Service Management with GPRS tracking, mobile applications for Android and Apple, Excel Power Query integration for BI/document management, Supplier Invoice Approval workflows, multi-branch accounting, e-Commerce, and signature capture.

The company's business model combines recurring software licensing and subscriptions with paid implementation, customisation, and professional training services. Pricing is quote-based, annual, and tailored to module mix, user count, and implementation complexity. SSG operates a sales-led, founder-driven direct sales motion targeting mid-market construction and field-service firms, supported by 11 detailed case studies and a website/email/telephone inbound funnel. Customer concentration is in vertical-specialist mid-market accounts such as Clancy Construction, Townmore Construction, Park Developments, Mythen Construction, Mastertech Group, and Amber Fire Protection, with select UK exposure.

Operationally, SSG is a small firm (11–50 employees) headquartered in Ballymount, Dublin, with a registered office on Clare Street, Dublin 2. There is no external funding, no M&A history, and no patent portfolio disclosed. The company's positioning is built on three decades of accumulated Irish construction-industry expertise, regulatory compliance integration, and the data lock-in typical of long-tenured ERP-style deployments.

Name

Software Support Group

Legal name

Software Support Group Ltd.

Website

https://ssg.ie

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Software Support Group is an Irish private software vendor selling the modular Advanced Business Manager (ABM) accounting suite and Quantum Payroll to construction and service-sector SMEs in Ireland and the UK, differentiated by job-costing depth and ROS tax-compliance integration.

Ownership category

akta.pro rank

Product category

Construction Business Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAEAEAA

Core ERP Suites (Financials, Procurement, Projects)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYBPAAACAC

Software/Application Support (SaaS, Enterprise Apps)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAGAC

CRM Implementation & Customization Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• Construction accounting software
• Job costing software
• Payroll management software
• Field service management
• Business management software

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licensing and Subscriptions: Sale and licensing of Advanced Business Manager (ABM) software and Quantum Payroll Management. The modular architecture allows customers to purchase core modules and add additional functionality as needed.
2. Implementation and Customisation Services: Professional services including systems analysis, database setup, data migration from legacy systems, custom module development, and integration with existing business systems.
3. Professional Training Services: Comprehensive training programs including administrator training, role-based customised training plans, and ongoing support. Training is delivered at SSG offices or off-site locations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Software Support Group (SSG) develops, licenses, and supports Advanced Business Manager (ABM), a comprehensive accounting and business management software suite purpose-built for construction and service-oriented businesses. The platform offers modular functionality spanning financial management, job costing, subcontractor management, payroll integration, field service management, document management, and mobile operations, complemented by Quantum Payroll Management as a companion payroll product and Professional Training Services for implementation and user enablement.

Product overview

Software Support Group offers a platform-plus-modules architecture centered on Advanced Business Manager (ABM), a comprehensive accounting and business management software suite. The core ABM platform provides financial management, job costing, and project control capabilities. Additional specialized modules extend functionality including Quantum Payroll Management for construction industry payroll, Field Service Management for service-oriented operations, Mobile Applications for Android and Apple devices, Excel Power Query for business intelligence, Scan & Attach document management, Supplier Invoice Approval, Subcontractor Management with ROS integration, Timesheet/Time Management, Stocktake Device integration, Branch Accounting, e-Commerce, and Signature Capture. These modules integrate with each other and with external systems including Microsoft Office 365, Microsoft SQL, Maximizer CRM, ROS (Revenue Online Service), clock card systems, time and attendance systems, and GPRS tracking solutions. Quantum Payroll Management operates as a companion product with direct ABM Job Costing integration, while Professional Training Services provide implementation and ongoing user education.

Differentiator

Problem solved

Functional benefit

Brands

• Advanced Business Manager (ABM): A comprehensive accounting and project control software solution for financial management, job costing, and business operations tailored to the construction industry.
• Quantum Payroll Management

Products and services

• Advanced Business Manager (ABM) A comprehensive accounting and business management software suite designed for construction and service industries, offering modules for financial management, job costing, payroll integration, and project control with scalability from 1 to 100+ users.
• Quantum Payroll Management A comprehensive payroll solution tailored for the construction industry, supporting multi-company and multi-user environments with integration to ABM job costing and nominal ledger, used by over 3,000 business users in Ireland.
• ABM Field Service Management A comprehensive service management solution within the ABM suite for companies with service-oriented operations, featuring scheduling, engineer management, GPRS tracking, call dispatching to mobile devices, and automated billing.
• ABM Mobile Applications Fleet of mobile applications for Android and Apple devices covering goods delivery, service management, time management, and document management with customizable information sharing, signature capture, and image capabilities.
• Professional Training Services Comprehensive training services including role-based assessment, overview sessions, administrator training, customized department-level training plans, flexible on-site or office training, and ongoing support with formal competency sign-off.
• SSG Module Integration Solutions Customized applications designed by SSG to customize and streamline business processes, built on the Advanced Business Manager platform for tailored automation solutions.

Quantifiable outcome

• Even automating one hour per week equates to six working days per year
• +1 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature8 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Foundation Software: Foundation Software provides construction-specific accounting and project management software (Foundation, Job Power) to contractors. It is comparable to SSG in vertical specialisation (construction job costing, subcontractor management), though it primarily serves the US market.
• Procore Technologies: Procore is a leading cloud-based construction project management and financial platform. While more focused on project execution than accounting, its ERP integrations and growing financial-management features place it in direct competition with SSG's ABM suite for Irish and UK construction firms.
• Viewpoint (Trimble Viewpoint): Trimble Viewpoint offers Spectrum and Vista construction ERP suites with deep job costing, subcontractor and field service functionality. It competes with SSG for mid-market and enterprise construction firms needing integrated financial and project control.
• Jonas Construction Software: Jonas Construction Software offers an integrated ERP suite for contractors covering accounting, job costing, service and field operations. It competes with SSG across the same construction-financial-management workflow.
• CMiC: CMiC provides construction ERP and project management software (financials, job costing, payroll, field operations). It is directly comparable to SSG's ABM in targeting construction firms with integrated financial and operational modules, though it is larger and North America-centric.

Broad incumbents

• Sage Group: Sage is a global incumbent in SME accounting and ERP software (Sage 50, Sage Intacct, Sage 200). It competes with SSG for Irish construction accounting customers but serves a much broader market without SSG's deep construction/Irish-RCT vertical specialisation.
• QuickBooks Enterprise (Intuit): QuickBooks Enterprise targets small and mid-sized businesses with industry-specific editions including Contractor. It competes with SSG at the lower end of the construction market on price and ease of use, though it lacks SSG's deep Irish compliance and field-service capabilities.
• IFS: IFS provides enterprise ERP and field service management software with strong capabilities in construction, engineering and project-based industries. It is a broader incumbent comparable to ABM on financial/project control and field service management, but at a larger scale.
• Oracle NetSuite: NetSuite is a leading cloud ERP for mid-market companies and is increasingly used by construction and project-based businesses. It competes with ABM on financial management, job costing and multi-company/multi-currency requirements, but lacks SSG's local Irish compliance depth.
• Microsoft Dynamics 365: Microsoft's cloud ERP/CRM suite targets mid-market and enterprise customers in construction and project-based industries. While far broader than SSG, it competes for the same financial management and project-control budget, especially given SSG's existing Office 365 integration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/ssgire
• Facebookfacebook.com/SoftwareSupportGroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Software Support Group