What IKOM does

IKOM (IKOM Industrija komunalne opreme i mjerila, dioničko društvo) is a Croatian manufacturer and systems integrator founded in 1954 that produces and distributes measurement and regulation equipment for water, gas, and heat utilities. Its product portfolio spans water meters (single-jet, multi-jet, volumetric, ultrasonic, Woltmann, and combined), smart gas meters with GSM/GPRS or NB-IoT communication, heat meters and cost allocators, radio modules (Adeunis PULSE, IZAR RC/RE, Merlin), data loggers (Sofrel LS10/LS42/NEO), backflow preventers, meter pits and cabinets. Critically, IKOM is the only manufacturer in the region with MID (Measuring Instruments Directive 2014/32/EU) certification, and it operates an authorized verification body (ID 21) designated by the Croatian State Office for Metrology covering cold water up to 650 m3/h, hot water up to 18 m3/h, and gas up to 10 m3/h.

IKOM's technical stack integrates hardware with proprietary software: the IKOM Reader mobile application supports walk-by and drive-by reading using OMS radio protocols and Bluetooth wM-Bus receivers (868 MHz, up to 800 m), while the IKOM Data Manager SaaS platform aggregates readings via OMS, wM-Bus, M-Bus, Wavenis, DLMS, Prios, RealData, NB-IoT, LwM2M, GPRS, and LoRa, and currently reads more than 500,000 meters across the region with 50+ fixed networks deployed. The platform integrates with customer ERP and CNUS billing systems through direct database integration, REST API, or XML/CSV export. IKOM works with technology partners including Honeywell/Elster, Diehl Metering, Lacroix Sofrel, Adeunis, Apator Metrix, EDMI, Metersit, and ESKA.

IKOM's business model combines hardware sales (meters, radio modules, data loggers, accessories), professional services (internal water meter installation in residential buildings, with monthly remote reading and billing data delivery), an authorized meter calibration and verification service, and managed reading systems (walk-by, drive-by, fixed network, and SCADA-based network monitoring), supplemented by recurring SaaS revenue from IKOM Data Manager. The company sells directly, without resellers or e-commerce, through a sales department and dedicated subsidiaries, with its headquarters in Zagreb covering Croatia and Slovenia and a wholly-owned subsidiary in Posušje covering Bosnia and Herzegovina. Customers are primarily large communal water utilities, gas distribution companies, district heating operators, industrial sites (e.g., HEP Elektra transformer stations), and residential building co-owners, with documented enterprise deployments at Vodovod i Odvodnja Šibenik, KD Vodovod i kanalizacija Rijeka, and HEP Elektra.

Name

IKOM

Legal name

IKOM Industrija komunalne opreme i mjerila, dioničko društvo

Website

https://ikom-mjerila.hr

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

51–100 employees

Short description

IKOM is a Croatian manufacturer and integrator of smart metering solutions for water, gas, and heat utilities, supplying MID-certified meters, radio modules, data loggers, and the proprietary IKOM Data Manager SaaS platform to communal enterprises and industrial sites across Croatia and the broader region.

Ownership category

akta.pro rank

Product category

Smart Metering and Utility Measurement Equipment

NAICS

Totalizing Fluid Meter and Counting Device Manufacturing (334514), Other Measuring and Controlling Device Manufacturing (334519)

SIC

Totalizing Fluid Meters & Counting Devices (3824), Industrial Instruments For Measurement, Display, And Control (3823)

akta.pro primary industry

Metering Hardware & Field Services (AMI/AMR meters, endpoints, installation, maintenance) (EUANAIAA)

akta.pro secondary industries

AMI/AMR Smart Meter Deployment & Operations (Head-End, Network & MDM) (EUAJACAD), Customer Metering, Billing & Retail Water Services (EUANAAAH), Gas Metering, AMI/AMR & Measurement Services (Distribution) (TLAGADAD), Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation) (EUANAJAE), Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets) (EUAJACAE)

Keywords

• Smart metering solutions
• Water meters
• Gas meters
• Remote meter reading
• Utility measurement equipment

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Sale of metering equipment: IKOM manufactures and distributes a comprehensive range of metering equipment including water meters, gas meters, heat meters (calorimeters), and associated accessories such as radio modules, data loggers, pulse generators, meter chambers, cabinets, and spare parts. This constitutes the core revenue stream for the company.
2. Meter installation services: IKOM provides installation services for internal water meters in residential buildings. The service includes technical survey, installation of meters with radio modules, monthly reading, data processing, and delivery of data to water distributors. The company handles the complete process from survey through billing integration.
3. Meter certification, service, and calibration: IKOM is an authorized body designated by the State Office for Metrology for meter preparation and verification. The company prepares and calibrates water meters for cold water (up to 650 m3/h), hot water (up to 18 m3/h), and gas meters (up to 10 m3/h). All serviced meters are assembled, prepared, and calibrated according to Croatian laws and regulations.
4. Remote reading systems and software: IKOM designs, installs, and maintains remote reading systems for water, gas, electricity, and heat meters. This includes M-Bus systems with proprietary installation elements, and radio reading systems including walk-by, drive-by, and fixed network solutions. The company has implemented over 50 fixed networks in the region.
5. IKOM Data Manager SaaS platform: IKOM Data Manager is a SaaS platform for meter data management. The platform supports reading of over half a million meters across the region. It offers multilingual web application access, mobile apps for Android and iOS, and integration with business systems (ERP, CNUS) through direct database integration, REST API, or XML/CSV data export.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

IKOM manufactures and distributes measurement and regulation equipment for water, gas, and heat utilities, including ultrasonic, volumetric, multi-jet, and combined water meters, smart gas meters, heat meters (calorimeters), radio modules, and data loggers. The company also designs, installs, and maintains remote meter reading systems (walk-by, drive-by, and fixed network) and operates proprietary software platforms — IKOM Data Manager (a SaaS meter data management platform) and IKOM Reader (a mobile application for field meter reading). Additional services include internal water meter installation in residential buildings and authorized meter calibration and verification.

Product overview

IKOM is a Croatian measurement equipment manufacturer and distributor offering an integrated portfolio of water, gas, and heat metering solutions with associated reading systems and software platforms. The product portfolio centers on IKOM Data Manager (SaaS meter data management platform) and IKOM Reader (mobile application) which form the software backbone for three reading approaches: Walk/drive by (mobile reading with handheld devices), Fixed Network (concentrator-based remote reading), and Data Logger-based Network Monitoring. These reading systems connect to a comprehensive range of metering hardware including single-jet, multi-jet, volumetric (Diehl ALTAIR, V200H), ultrasonic (Diehl HYDRUS, HYDRUS BULK), Woltmann turbine, combined (Elster C3100, C4000), and electromagnetic water meters; smart gas meters (Elster BK THEMIS); heat meters (Sharky) and heat cost allocators; backflow preventers (ZOPT series); water meter pits and cabinets; radio modules (Adeunis PULSE, IZAR RC/RE, Merlin); and impulse emitters. IKOM also provides professional services including internal water meter installation and meter calibration/verification. The company collaborates with global metering manufacturers including Diehl Metering, Honeywell Elster, Lacroix Sofrel, Adeunis, Apator Metrix, EDMI, ESKA, and Metersit.

Differentiator

Problem solved

Functional benefit

Brands

• IKOM Reader: Software application for walk-by/drive-by meter reading created by IKOM development team.
• IKOM Data Manager

Products and services

• IKOM Data Manager SaaS meter data management platform for utilities, enabling efficient meter reading, monitoring, and management through a centralized web application. Supports multiple protocols (OMS, wM-Bus, M-Bus, DLMS, NB-IoT, LoRa) and integrates with billing/ERP systems via REST API, database sync, or XML/CSV export. Over 500,000 meters are read through this platform across the region.
• IKOM Reader Android-based mobile application for walk-by and drive-by meter reading. Integrates OMS radio protocols via Bluetooth receiver, supports GPS location tracking, photo capture, and automatic data export to IKOM Data Manager.
• Walk/Drive-by Reading System Mobile meter reading system enabling walk/drive-by reading up to 50 km/h. Uses handheld devices with the IKOM Reader app and a Bluetooth receiver receiving radio signals up to 800m range. Supports manual entry for mechanical meters, photo capture, GPS marking, and historical value display.
• Fixed Network Reading System Fixed network meter reading system for remote reading without physical access to meter locations. Data transfers from radio meters through repeaters and concentrators to an FTP server and the IKOM Data Manager web application, with configurable intervals from hourly to monthly. Includes alarms for pipe bursts, leaks, and meter tampering. Over 50 fixed networks implemented across the region.
• Network Monitoring via Data Loggers Network monitoring solution using data loggers for centralized data collection from network devices. Includes PCWin2 SCADA central monitoring, multi-user platform, consumption monitoring, flow/pressure/temperature tracking, automatic alarm notifications (email/SMS), and Excel data export.
• Diehl HYDRUS Ultrasonic Water Meter High-precision ultrasonic water meter for residential, commercial, and industrial applications with integrated leak detection, 16-year battery life, IP68 protection, measurement range up to R800, and integrated wM-Bus communication.
• Diehl HYDRUS BULK Ultrasonic Water Meter Static ultrasonic water meter for DN50-DN200 sizes, with long-term stability unaffected by sand, suspended particles, deposits, or air pockets. MID approval up to R=1,000, IP68 protection, up to 16-year battery life, and integrated radio module.
• V200H Volumetric Water Meter Volumetric water meter with integrated radio module, DN15-DN40 sizes, dynamic sensitivity up to R=400, extremely low starting flows of Qs=1 l/h, installable in any position without accuracy loss, 15-year battery life, IP68 protection, with wM-Bus and Coronis radio versions.
• Diehl ALTAIR V4 Volumetric Water Meter Volumetric water meter with rotary piston mechanism, DN15-DN40 sizes, dynamic sensitivity up to R=800, very low starting flows of Qs=0.4 l/h. Available in composite (polymer) and brass configurations with IP68 protection. Compatible with IZAR Ti device range and upgradable with impulse output and radio modules.
• Elster C4000 Combined Water Meter Combined Woltmann water meter for DN50-DN100 with dynamic range up to R=6,300. Combines WPV water meter for cold water with a volumetric secondary meter for high accuracy at both high and low flows. Features replaceable mechanisms, e-sens communication interface, upgradable with PR6/PR7 and Merlin/IZAR RC radio modules.
• Diehl ARIES Single-Jet Water Meter Single-jet dry-type water meter for sub-metering applications in DN15 and DN20 sizes. Features excellent measurement dynamics, protection against external magnetic fields, and is upgradable with IZAR RC series radio modules. MID directive compliant with European and sanitary certifications.
• Elster BK THEMIS Smart Gas Meter Smart gas meter with GSM/GPRS or NB-IoT communication for residential and commercial use. Features maintenance-free design with up to 20-year battery life, electronic temperature compensation, advanced diagnostics, tampering protection, and high data security. Energy-efficient LPWAN communication.
• ZOPT Backflow Preventers Backflow preventers for water quality preservation in water supply systems. Available in single (EA), double (EC), and disc connector (BA) types for DN20-DN300 sizes, preventing contamination by ensuring water flows in only one direction.
• Water Meter Pits (Vodomjerna okna) Underground chambers for water meters available in elliptical, square, and round designs made from high-quality polyethylene, providing protection against external influences and facilitating access for reading and maintenance.
• Water Meter Cabinets (Vodomjerni ormarići) Croatian-made cabinets for safe and organized water meter housing. Available in various sizes and styles including hydrant wall cabinets and meter installation cabinets OVV1-OVV4, fully compliant with installation requirements.
• Sharky 774/775 Heat Meters (Kalorimetri) High-precision heat energy meters (calorimeters) for transparent heating cost allocation. Measure temperature difference between supply and return water and flow rate to calculate thermal energy consumption in kWh.
• Heat Cost Allocators (Razdjelnik topline) Devices for local distribution of delivered thermal energy, installed on radiators in buildings with shared heat metering. Record impulses based on temperature difference between radiator and ambient air, with integrated wM-Bus radio module compatible with walk-by/drive-by reading systems.
• Internal Water Meter Installation Service Service for installation and monthly reading of internal water meters in older residential buildings with a single main meter, providing fair and transparent water consumption distribution with remote meter reading (no apartment entry required). Includes data processing and delivery to the local water utility.
• Meter Calibration and Verification Service Authorized body (ID 21) designated by the Croatian State Office for Metrology for preparation and verification of water meters (cold water up to 650 m3/h, hot water up to 18 m3/h) and gas meters (up to 10 m3/h). Operates according to HRN EN ISO/IEC 17020:2012.
• Radio Modules (IZAR RC, IZAR RE Set, Merlin 868 wM-Bus, Adeunis PULSE) Communication modules enabling wireless data transmission from meters to reading applications. Support technologies including wM-Bus, LoRa, NB-IoT, LoRaWAN, and Sigfox. Used for remote reading of water, gas, and heat meters without physical access to meter sites, with features including leak detection, tampering alerts, and IP68 protection.
• Sofrel Data Loggers (LS10, LS42, NEO) Devices for automatic collection, recording, and storage of data at measurement points. Measure and record parameters including volume, flow, pressure, and temperature, operating autonomously and transmitting data via GPRS/LTE SIM cards to central SCADA systems for analysis.

Quantifiable outcome

• 40% improvement in measurement accuracy and 80% reduction in water losses for utilities implementing IKOM's smart metering solutions
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and major.

• HoneywellcoreTechnology or IntegrationIKOM and Honeywell collaborate on digital transformation of communal systems. Through innovations in radio communication, smart meters, and remote monitoring systems, IKOM has been recognized by Honeywell as a key driver of change in the water supply and energy efficiency sector. Honeywell is a global technology leader, and IKOM's partnership has been elevated through the award of the Visionary Award at Honeywell EMEA Elevate 2025, where IKOM was named leading partner in the EMEA region.
• Diehl MeteringcoreTechnology or IntegrationDiehl Metering is a key technology partner supplying water meters and metering solutions to IKOM. IKOM offers Diehl products including ALTAIR volumetric meters, ARIES single-jet meters, CORONA multi-jet meters, and HYDRUS/HYDRUS BULK ultrasonic meters. These products are integrated into IKOM's smart reading systems and sold as part of IKOM's comprehensive metering portfolio.
• Apator MetrixcoreTechnology or IntegrationApator Metrix is listed among IKOM's partner brands, suggesting a commercial relationship for the supply and distribution of Apator Metrix metering products through IKOM's network.
• EDMIcoreTechnology or IntegrationEDMI is a partner brand in IKOM's portfolio, with products such as the EDMI GR-6BU gas meter listed in IKOM's product catalog.
• Elster (Honeywell)coreTechnology or IntegrationElster (now part of Honeywell) is a partner brand supplying gas meters including Elster BK, Elster BK THEMIS, and Elster RABO. IKOM distributes these products as part of its gas metering portfolio, with Elster THEMIS featuring GSM/GPRS or NB-IoT communication technology.
• Lacroix SofrelcoreTechnology or IntegrationLacroix Sofrel supplies data loggers (LS10, LS42, NEO) used in IKOM's network monitoring solutions. IKOM implements these data loggers in projects such as the HEP Elektra d.o.o. monitoring system, where data is transmitted via GPRS/LTE to the Sofrel PC Win2 SCADA platform.
• KD Vodovod i kanalizacija d.o.o. RijekamajorStrategic or Co-development PartnerIKOM implemented a comprehensive smart metering solution for KD Vodovod i kanalizacija Rijeka, one of the largest drinking water distributors in Croatia serving ~200,000 inhabitants. The project included installation of V200H volumetric meters, C4000 combined meters, IKOM Reader walk-by/drive-by system, IKOM Data Manager platform, and ERP system integration. The partnership demonstrates IKOM's ability to deliver large-scale utility modernization projects.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Diehl Metering: German manufacturer of water, heat, gas and electricity metering systems with proprietary IZAR radio platform. IKOM is one of Diehl's distribution partners, but Diehl is a larger incumbent offering overlapping hardware, communication modules and MDM functionality directly across Europe.
• Sensus (Xylem): North American AMI provider for water, gas and electric utilities, part of Xylem. Provides comparable smart metering, fixed-network communication and meter data management software at global scale.
• Elster (Honeywell): Honeywell-owned manufacturer of gas, water and electricity meters including the Elster BK THEMIS smart gas meter carried by IKOM. Acts both as supplier (via IKOM distribution) and broad incumbent competing in regional utility tenders.
• Landis+Gyr: Global smart metering and grid management incumbent with broader electricity focus. Provides AMI infrastructure and meter data management software that overlaps with IKOM's reading systems and MDM platform for utility customers.

Direct peers

• B METERS: Italian manufacturer of water meters and remote reading solutions with European distribution. Competes directly in static and ultrasonic water metering as well as wM-Bus/LoRa communication modules.
• Apator: Polish manufacturer and integrator of metering devices and AMI systems for water, heat, gas and electricity across Central and Eastern Europe. Highly comparable regional peer with similar end-to-end value proposition.
• Kamstrup: Danish manufacturer of smart metering solutions for water, heat and electricity, with integrated communication and data management software. Closely comparable end-to-end offering targeting utilities, similar to IKOM's portfolio.
• Maddalena: Italian producer of water meters and AMR/AMI solutions for the European utility market. Directly comparable in product range (mechanical, ultrasonic water meters) and target customer profile.
• Badger Meter: US-based manufacturer of flow measurement and AMI/AMR solutions for water utilities. Competes in smart water metering and fixed-network reading, sharing IKOM's water utility focus and ultrasonic meter technology footprint.
• Itron: Global leader in AMI/AMR solutions for water, gas and electricity utilities. Direct competitor in smart water and gas metering at the system level, with overlapping MDM-type software and fixed-network reading capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ikom-d-o-o-industrija-komunalne-opreme-i-mjerila

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IKOM