MedCare

What MedCare does

MedCare (MedCare ME) is a Dubai-headquartered, founder-controlled medical equipment distributor serving healthcare providers across the United Arab Emirates, Oman, and Syria. Founded in 2009 by Dr. Mahmoud Hajjou, the company operates dedicated distribution facilities in Dubai and Abu Dhabi that together reach nearly 95% of UAE hospitals, with additional general offices in Muscat and three Syrian cities. Its business is organized into five dedicated units — Surgical (general surgery, gynecology, urology, orthopedics/spine, bariatric, ENT, neurosurgery, aesthetics, ophthalmology, laparoscopy, arthroscopy), Lab Equipment, Medical Education, Medical Furniture, and Medical Consumables — and it markets primarily to enterprise hospital, clinic, laboratory, and university customers through a consultative direct-sales motion with quotation-based pricing.

The company's core technology offering is a curated portfolio of imported medical devices rather than internally developed IP. Flagship categories include the Versator® Tissue Morcellation System (used in 50,000+ procedures worldwide) and MorSafe® Tissue Morcellation Bag from RZ Medizintechnik, HF surgical generators (G44/G400), arthroscopy and ENT shaver systems, HD and 4K endoscopic cameras, xenon and LED light sources, surgical monitors, insufflators, suction/irrigation pumps, resectoscopes, bipolar and micro-coagulation forceps, spinal and neurosurgical micro instruments, training simulators (SmartMan BLS), anatomical models, laboratory diagnostic equipment (QBC hematology, microscopes, centrifuges, blood gas/ammonia analyzers), and Italian-sourced hospital furniture. Products carry CE marks under MDD 93/42/EEC and IEC 60601-1 compliance. Supply is sourced from established OEMs including RZ Medizintechnik (Germany), Mediflex (USA), GIVAS (Italy), Woodley Equipment, Seesheen, Wellead, VEOL, and Erler Zimmer.

MedCare monetizes through B2B hardware sales at quote-based, undisclosed prices, typically via multi-year procurement contracts with hospitals and laboratories. There is no software, subscription, or API surface; revenue is pure product distribution. The company has no institutional funding and remains entirely founder-controlled, with no disclosed M&A activity, leadership changes, restructuring, or funding events across the input record. Customer concentration is spread across the UAE hospital universe and adjacent clinics/labs, with no single named anchor customer.

Name

MedCare

Legal name

MedCare, Inc.

Website

https://medcaremea.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

MedCare (MedCare ME) is a Dubai-based medical equipment distributor founded in 2009, serving hospitals, clinics, laboratories, and universities across the UAE, Oman, and Syria with imported surgical, endoscopy, lab, education, furniture, and consumable products from European and US OEMs.

Ownership category

akta.pro rank

Product category

Medical Equipment Distribution

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Medical Devices & Diagnostics (TLAIALAD)

akta.pro secondary industry

Perioperative Supply Chain, Instruments & Surgical Logistics (HLAFAIAO)

Keywords

• Medical equipment distribution
• Surgical instruments supply
• Laparoscopy equipment
• Medical furniture supply
• Hospital supplies distribution

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Others

Revenue model

1. Medical Equipment Distribution: MedCare distributes a comprehensive portfolio of medical equipment and supplies to healthcare providers across the Middle East. Revenue is generated through the sale of surgical instruments, endoscopy equipment, lab equipment, medical furniture, and medical disposables to hospitals, clinics, and laboratories.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

MedCare is a Dubai-based medical equipment distributor that supplies surgical instruments, endoscopic systems, laparoscopy devices, bariatric equipment, simulators, lab equipment, medical furniture, and consumables to healthcare providers across the Middle East. The company operates five dedicated business units — Surgical, Lab Equipment, Medical Education, Medical Furniture, and Medical Consumables — distributing products from international manufacturers such as RZ Medizintechnik, Mediflex, Woodley Equipment, and Erler Zimmer to hospitals, clinics, and clinical laboratories.

Product overview

MedCare is a medical equipment distributor based in Dubai serving the UAE and Middle East region. The company offers an expansive portfolio of surgical devices, instruments, and medical equipment organized into multiple business units: Surgical Business Unit (covering General Surgery, Gynecology, Urology, Orthopedics/Spine, Bariatric, ENT, Neurosurgery, Aesthetics, Ophthalmology), Lab Equipment Business Unit, Medical Education Business Unit (including simulators and anatomical models), Medical Furniture Business Unit, and Medical Consumables Business Unit. Key products include the Versator® Tissue Morcellation System and MorSafe® Tissue Morcellation Bag for contained morcellation, HF surgical units (G44, G400), arthroscopy shaver systems (STUNNER S1), ENT shaver systems, laparoscopic equipment (suction/irrigation pumps, insufflators), HD and 4K endoscopic cameras (F1/F2/F3/F4/K4000/Z1/Z2), xenon and LED light sources (LUMEN X3/X5/X7, LUMEN LED 1/3), surgical monitors, retractor systems, bipolar forceps, resectoscopes, lithotripters, training simulators (SmartMan BLS manikin), anatomical models, diagnostic equipment (microscopes, centrifuges, blood analyzers), and medical furniture (hospital beds, stretchers, examination tables, chairs). The portfolio also includes medical disposables such as gloves, masks, and wound care products.

Differentiator

Problem solved

Functional benefit

Brands

• MorSafe: Tissue Morcellation Bag - designed for contained morcellation during minimally invasive surgical procedures
• Versator

Products and services

• MorSafe® Tissue Morcellation Bag Tissue morcellation bag designed for contained morcellation during minimally invasive surgical procedures such as myomectomy and hysterectomy. Features unique two-port design and markings for deployment, positioning, insufflation, and withdrawal. For hospitals and surgical centers.
• Versator® Tissue Morcellation System Tissue morcellation system for tissue extraction during laparoscopic surgical interventions including myomectomies and hysterectomies. Comprises drive unit, rotor cable, handpiece, and MorSafe bag. Used in over 50,000 procedures worldwide. For surgical centers and gynecological departments.
• ENT Shaver System ENT shaver system equipped with a powerful micro motor, angled and straight handpieces with 4:1 speed transformation, concave and convex shaver blades, and integrated cooling system. For ENT departments and surgical centers.
• HF UNIT G44 High-Frequency Surgical Unit High-frequency surgical generator with intelligent instrument detection, intuitive touchscreen, automatic power regulation, configurable working modes, and special endoscopic modes including bipolar resection. For surgical departments.
• HF UNIT G400 High-Frequency Surgical Unit Advanced HF surgical unit with automatic instrument detection, Powerstart System, 105 memory locations, 10-inch touchscreen display, and optional Argon coagulation support. For tertiary hospitals and surgical centers.
• STUNNER S1 Arthroscopy Shaver System Arthroscopy shaver system with open window calibration of shaver blades, 9 oscillation modes, fully autoclavable ergonomic handpiece, controlled by buttons on handpiece or footswitch. For orthopedic and arthroscopic surgical departments.
• Bipolar Micro-Coagulation Forceps (360°) 360-degree bipolar micro-coagulation forceps with minimal 3mm diameter for ENT and limited access surgeries. Features bipolar technology, ergonomic handle, and 3-piece take-apart system with single-use cleaning tube. For ENT and specialized surgical departments.
• Grazia HYBRID Resectoscope 18.5 Charr Small-diameter hybrid resectoscope requiring no or minimal cervical dilatation, suitable for treating cesarean scar pathologies and cervical polyps, especially for nulliparous women. For gynecological surgical departments.
• Bipolar Tonsillectomy Forceps Bipolar forceps designed for tonsillectomy procedures, indicated for surgical extraction of tonsils with ordinary-shaped healthy tissue. For ENT departments.
• CLR Retractor System Retractor system containing pair of blades for each size, used in surgical procedures requiring tissue retraction. For surgical departments across specialties.
• Endoscopic Spinal Surgery Endoscope Endoscope for spinal surgery with C-mount eyepiece, 3-step light post adapters, sapphire glass lens protection, optimized fiber optic arrangement, CAD-designed rod-lens system, and full autoclavability at 134°C. For spinal surgery departments.
• LAP Suction and Irrigation Pump P3000 Double roll pump for precise suction and irrigation during laparoscopic surgeries with digital display, rates up to 3L/min, color-coded tubing sets, and optional footswitch control. For laparoscopic surgical departments.
• LAP Suction and Irrigation Pump P1000 Digital suction and irrigation pump with independently preset maximum pressures, efficiency up to 3L/min, hydrophobic disposable filters, and stainless steel housing. For laparoscopic surgical departments.
• AIRFLOW A2/3/4 Insufflator CO2 insufflator with user-friendly interface, highest safety standards, optional CO2 heating system, pre-insufflation mode for Verres Cannulas, and gas flow rates from 20L/min to 45L/min depending on model. For laparoscopic surgical departments.
• HD Endoscopic Camera Systems (F1/F2 PRO/F3/K4000/Z1/Z2) Family of HD and 4K endoscopic camera systems ranging from 1-Chip Full HD cameras to 3-Chip 4K UHD cameras with MOS technology, digital zoom, Full HD recording, and multiple video outputs. For surgical endoscopy suites.
• LUMEN LED and Xenon Light Sources Range of LED and xenon surgical light sources with wattages from 180W to 300W, lamp lifetimes exceeding 20,000-30,000 hours, automatic or manual light control, daylight color temperature, and compatibility with major endoscope brands. For surgical endoscopy departments.
• Surgical Monitors (iLumen Endovue & RZ HD RADIANCE) Surgical flat panel monitors with LED backlight, supporting digital and analog HD video inputs, fanless cooling, available in screen sizes from 19 to 32 inches, with HDTV capabilities and multi-modality display support. For surgical endoscopy suites.
• Trolley/Tower System Medical equipment trolley with optional doors and rear panel, main on/off switch, power columns for cables, endoscope holder, variable height support arms, conductive rolls. Available in High-End, Medium-End, and Basic Line configurations. For surgical endoscopy suite integration.
• DYNATRAC Surgical Retractor System Versatile retractor system with lightweight frame for superficial and deeper exposure, compatible with FlexArm Plus Holding System for scope and instrument positioning during laparoscopic surgery. For general and laparoscopic surgery departments.

Quantifiable outcome

• Nearly 95% of UAE hospitals are serviced by MedCare
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• MorSafecoreTechnology or IntegrationMorSafe Tissue Morcellation Bag - specifically designed for contained morcellation during minimally invasive surgical procedures. Distributed exclusively by MedCare in the Middle East region.
• Versator (RZ Medizintechnik)coreTechnology or IntegrationVersator Tissue Morcellation System - an effective solution for tissue extraction during laparoscopic surgical interventions. RZ Medizintechnik manufactures the system which has been used in more than 50,000 procedures worldwide.
• RZ MedizintechnikcoreTechnology or IntegrationGerman medical technology manufacturer producing bipolar surgical instruments including 360° Bipolar Micro-Coagulation Forceps, bipolar scissors, and forceps. Products designed for precision surgery with advanced thermal conductivity features.
• RZ Medizintechnik (ENT Shaver System)coreTechnology or IntegrationRZ Medizintechnik produces the ENT Shaver System equipped with powerful micro motor, angled and straight handpieces, and integrated cooling system.
• MediflexcoreTechnology or IntegrationMediflex produces laparoscopic instruments including DYNATRAC Surgical Retractor System, Suture Grasper Devices with SafePass blunt tip design, and Cutting Edge disposable scissor tips. Products combine disposable and reusable components for cost-efficiency.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Owens & Minor: A global medical distribution and supply chain solutions company serving hospitals and healthcare providers. Comparable as a broad medical distribution incumbent with similar hospital customer focus.
• Stryker: Global medical technology company offering surgical equipment, endoscopy, and orthopedic products with established MENA operations. Comparable as a broad incumbent whose product categories (surgical, endoscopy, spine) directly overlap with MedCare's portfolio.
• Medline Industries: One of the largest privately-held medical device and supply manufacturers and distributors globally, serving hospitals and healthcare providers. Comparable as a broad incumbent offering a comprehensive portfolio similar to MedCare's multi-business-unit approach.
• Becton Dickinson (BD): Global medical technology company manufacturing and distributing medical devices, including surgical instruments. Comparable as an incumbent with both manufacturing and direct distribution arms serving hospitals, increasingly competing with regional distributors by establishing local presence in MENA.
• Smith+Nephew: Global medical technology company with established Middle East presence focused on surgical, orthopedics, and endoscopy product lines. Comparable as a broad incumbent whose product categories and MENA footprint overlap with MedCare's offerings.
• Henry Schein: One of the world's largest distributors of medical, dental, and veterinary supplies with global operations. Comparable as a broad medical distributor serving healthcare providers, though Henry Schein operates at far greater scale and geographic reach than MedCare.
• McKesson Medical-Surgical: Division of McKesson distributing medical-surgical supplies to healthcare providers across North America and internationally. Comparable as a broad medical distribution incumbent operating at global scale, serving similar hospital and clinic customers.

Others

• KARL STORZ: German manufacturer of endoscopes and surgical instruments that MedCare distributes in the Middle East. Comparable as an endoscopy equipment peer whose products overlap significantly with MedCare's surgical portfolio, and a current supplier-partner relationship.
• Olympus Medical: Global manufacturer of endoscopy, laparoscopy, and surgical imaging systems. Comparable as a peer in the endoscopy/laparoscopy equipment category that MedCare serves, and a potential competitive threat if it establishes direct MENA distribution.

Direct peers

• Gulf Medical Solutions: A UAE-based distributor of medical devices and hospital equipment serving the Gulf region. Directly comparable as a regional medical equipment distributor with similar customer base of hospitals and clinics in MENA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC
• LinkedInlinkedin.com/company/medcare-me

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedCare