Emergency Veterinary Hospital

What Emergency Veterinary Hospital does

Emergency Veterinary Hospital (EVH) is an independent, locally-owned veterinary hospital operating 24 hours a day, 365 days a year from a single location at 5245 Jackson Road, Suite E, Ann Arbor, Michigan. The hospital provides emergency stabilization, critical care hospitalization, surgery, and advanced diagnostic imaging for small animals, with specialty extensions into medical oncology and — as of November 3, 2025 — avian and exotic companion animal medicine. EVH is AAHA accredited and operates a tech-forward diagnostic suite that includes a Cone Beam CT scanner (described as one of approximately 12 in the country in a veterinary hospital setting), a Digital HD-DR X-Ray system upgraded in 2016, and digital ultrasound, all with cloud-based image distribution to referring veterinarians and pet owners.

The business runs on a transaction-based fee-for-service model across three core revenue streams: 24/7 emergency and critical care, scheduled specialty consultations (oncology, exotic medicine), and diagnostic imaging available both for internal patients and on an outpatient referral basis from primary care veterinarians. Pricing is generated after patient evaluation rather than published upfront; the hospital supports customer affordability through financing partnerships with Cherry, Scratchpay, and CareCredit. Go-to-market combines direct walk-in emergency intake, scheduled specialty appointments, online self-serve booking via Chckup.app, organic social on Facebook/Instagram/YouTube, an educational blog, and a structured inbound referral channel from primary care veterinarians who use an online referral form.

EVH is led by Dr. Lindsay Ruland (CEO and Chief of Medicine) and operates with 1–10 employees. Strategic direction has emphasized specialty depth over geographic expansion, evidenced by the November 2025 launch of the Exotic Medicine Department led by residency-trained specialist Dr. Ivana Levy and the existing Medical Oncology service led by ACVIM board-certified oncologist Dr. McDaniel. The company is privately held, with no disclosed funding rounds, parent company, or M&A activity.

Name

Emergency Veterinary Hospital

Legal name

Emergency Veterinary Hospital

Website

https://emergencyvetannarbor.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Emergency Veterinary Hospital is an independent, AAHA-accredited 24/7 emergency and specialty veterinary hospital in Ann Arbor, Michigan, serving pet owners and exotic-animal owners with emergency care, oncology, advanced imaging, and referral-based specialty services.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (54194), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH), Veterinary Internal Medicine & Oncology Centers (HLAMACAD)

Keywords

• Emergency veterinary care
• Veterinary critical care
• Veterinary diagnostic imaging
• Veterinary oncology services
• Exotic animal medicine

Headquarters

HQ city

Ann Arbor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Emergency and Critical Care Services: Fee-for-service veterinary care for emergency stabilization, critical care hospitalization, and ongoing treatment. Services include triage, diagnostics, surgery, and critical monitoring billed per episode or per day of care.
2. Specialty Services: Specialty veterinary care including medical oncology and exotic animal medicine offered by appointment. Additional fee-for-service specialty consultations and treatments.
3. Diagnostic Imaging Services: Advanced imaging including digital x-ray, ultrasound, and CT scans available 24 hours daily and on outpatient referral basis for referring veterinarians.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Emergency Veterinary Hospital provides 24/7 emergency, critical, surgical, diagnostic imaging, and urgent medical care for small and exotic pets in the greater Ann Arbor, Michigan area. The hospital delivers triage, stabilization, advanced diagnostics (CT, digital x-ray, ultrasound), surgery, hospitalization, and specialty care including medical oncology and exotic animal medicine. It accepts emergency walk-ins around the clock and serves as a referral destination for primary care veterinarians needing advanced imaging or specialty services.

Product overview

Emergency Veterinary Hospital is an independent, locally-owned 24/7 emergency and specialty veterinary hospital offering comprehensive care for small animals and exotic pets. The core offering is emergency and critical care services available around the clock. Specialty services include a dedicated Exotic Medicine Department (launching November 2025) and Medical Oncology. Diagnostic capabilities include Digital X-Ray, Digital Ultrasound, and a Cone Beam CT Scanner. The hospital operates as a unified service model where emergency care serves as the primary platform, with specialty departments (Oncology, Exotic Medicine) and advanced imaging capabilities (CT, Ultrasound, Radiology) as integrated add-on services. AAHA accredited.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Three partnerships are on record, tiered supporting.

• CherrysupportingOthersBuy now, pay later payment option provider offering flexible financing for veterinary care. Provides 0% APR options, interest-bearing plans as low as 5.99% APR, no hard credit checks, and up to 96% approval rates. Helps pet owners manage costs of emergency and specialty veterinary services.
• ScratchpaysupportingOthersPet health financing partner offering payment plans for veterinary care. No hard credit checks and 0% APR options available. Helps make emergency veterinary services more accessible to pet owners through flexible payment arrangements.
• CareCreditsupportingOthersHealthcare credit card specifically for pet health expenses offering flexible financing options. Accepted at the hospital for payment of emergency and specialty veterinary services.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Michigan Veterinary Specialists: Michigan-based specialty and emergency veterinary hospital offering oncology, surgery, internal medicine, and advanced diagnostics. Closest geographic and service-line peer to EVH for specialty referral competition in the Ann Arbor / southeast Michigan market.
• Pet Emergency & Specialty Center: Independent emergency and specialty veterinary hospital model. Highly comparable as a referral-based 24/7 emergency hospital with specialty services and advanced imaging capabilities.
• Center for Animal Referral and Emergency Services (CARES): Specialty and 24-hour emergency veterinary hospital in Langhorne, PA. Direct comparable in service mix (ER, oncology, surgery, advanced imaging) and independent specialty hospital structure.
• Animal Emergency Hospital: Independent emergency and specialty veterinary hospital. Direct comparable in business model — independent, locally-owned 24/7 emergency hospital adding specialty services and advanced imaging for community referral.
• Veterinary Specialty Center: Independent multi-specialty and emergency veterinary hospital. Closely comparable as a single-site or small-group specialty/emergency referral hospital offering oncology, imaging, surgery, and exotics.

Broad incumbents

• BluePearl Specialty + Emergency Pet Hospital: Largest U.S. chain of specialty and emergency veterinary hospitals owned by Mars Petcare. Directly comparable as a 24/7 emergency and specialty (oncology, imaging, surgery) provider, but operates nationally with vastly broader scale, marketing budget, and specialist depth.
• MedVet: Network of veterinary specialty and emergency hospitals across the U.S. Comparable as a multi-specialty emergency provider offering oncology, surgery, imaging, and exotic care; serves as a direct competitor for referral cases in any region where both operate.
• VCA Animal Hospitals: Large corporate-owned network of primary care, specialty, and emergency veterinary hospitals under Mars Petcare. Comparable for emergency/critical care, oncology, advanced imaging, and exotic services across a broad footprint.

Regional players

• Pieper Veterinary: Independent veterinary group in Michigan offering primary care, emergency, and specialty services. Comparable regional independent operator overlapping with EVH on emergency and specialty referral cases in Michigan.
• Ann Arbor Animal Hospital: Long-standing Ann Arbor veterinary practice. Functions as a primary referral source for EVH (sending complex/emergency cases) and as a same-market competitor for general and some specialty services.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@emergencyvetannarbor
• Facebookfacebook.com/emergencyvetannarbor
• Instagraminstagram.com/emergency_vet_hospital
• LinkedInlinkedin.com/company/emergency-veterinary-hospital-of-ann-arbor

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Veterinary Hospital