Braintree Police Department

What Braintree Police Department does

The Braintree Police Department is a municipal law enforcement agency serving the Town of Braintree, Massachusetts (population ~39,000), headquartered at 282 Union Street. It delivers a full range of public safety services organized into core divisions including Patrol, Detective, Communications/911 Dispatch, Records, Traffic, Licensing, Evidence & Property, Special Operations, Community Outreach, Family Services, and Animal Control, supplemented by specialized programs such as a K9 unit (sustained 24/7 via the Braintree Police Working Dog Foundation, a 501(c)(3)), the Jail Diversion Program with embedded mental health clinicians, an Exceptional Needs registry, Project Childhood, a Civil Rights Unit, and a medication disposal program.

The department's revenue model is non-commercial: funding flows primarily through Town of Braintree municipal taxation, with nominal user fees offsetting a small portion of cost (FID/LTC firearm licenses at $100, hackney carriage licenses at $35). It is a private-status government entity rather than a commercial business, and is not subject to traditional funding rounds, equity issuance, or M&A activity. It does not have a public-facing API or mobile app, and its technology footprint is limited to a CivicPlus-hosted public website, Microsoft Forms for service requests, and external integrations with CityProtect (crime mapping), CrashDocs (accident reports), iCORI (state criminal records), and the MIRCS Firearms Portal.

The department distributes services through direct public channels — 24/7 station access, 911 dispatch, the non-emergency line (781-843-1212), an email alert subscription, and active social media accounts on Facebook, Twitter, and Instagram. It also leverages the Metropolitan Law Enforcement Council (MetroLEC), a consortium of 43+ local agencies, to access shared specialized resources such as SWAT, K9, Crisis Negotiation, and Regional Response units without bearing the full cost of those capabilities in-house. Key partners include Aspire Health Alliance (mental health crisis response), Impact Quincy / Bay State Community Services (medication disposal), the AKC Canine Support Fund, and the South Shore Kennel Club (canine program support).

Name

Braintree Police Department

Legal name

Braintree Police Department, MA

Website

https://braintreepd.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Braintree Police Department is a municipal law enforcement agency serving the Town of Braintree, Massachusetts, providing 24/7 patrol, criminal investigations, 911 dispatch, licensing, and community safety programs funded primarily through municipal taxation.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (92212), Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Crime Prevention & Community Policing Programs (EDALAEAG), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

Keywords

• Municipal law enforcement
• Public safety services
• Emergency response
• Community policing
• Criminal investigations

Headquarters

HQ city

Braintree

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

The Braintree Police Department is a municipal law enforcement agency providing full-spectrum police services to the Town of Braintree, MA. Core services include 24/7 uniformed patrol, criminal investigations, emergency dispatch/communications, traffic enforcement, records management, firearms and hackney licensing, special operations (SWAT, K9, crisis negotiation), and community outreach including a mental health co-responder program, victim advocacy, and youth safety programs.

Product overview

The Braintree Police Department operates as a full-service municipal law enforcement agency providing comprehensive public safety services. The department offers core patrol and investigative functions through its Patrol Division, Detective Division, and Special Operations units, supplemented by specialized services including Traffic Division, Communications/Dispatch, Records Division, and Licensing Division for firearms and hackney carriage permits. Community engagement is handled through the Community Outreach Unit and Family Services Unit, while mental health response is addressed via the Jail Diversion Program with co-responder clinicians. The department also maintains an Exceptional Needs Program registry for vulnerable populations and participates in Project Childhood for youth safety initiatives. Supporting infrastructure includes the Braintree Police Working Dog Foundation (501(c)(3) non-profit) for canine program funding, and a Medication Collection Disposal Program for public health. All divisions operate from headquarters at 282 Union Street.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol and Emergency Response Services 24/7 uniformed police patrol and emergency response service for residents and visitors of the Town of Braintree, MA, including response to 911 calls, non-emergency requests, traffic enforcement, and initial crime scene response.
• Detective and Criminal Investigation Services Follow-up criminal investigation service for cases initiated by patrol, including forensic analysis coordination, witness interviews, evidence processing, and case preparation for prosecution.
• Emergency Communications and 911 Dispatch 24/7 emergency dispatch service handling 911 calls and coordinating police, fire, and EMS responses across the Town of Braintree.
• Firearms Licensing Services (LTC and FID) Processing of License to Carry (LTC) and Firearms Identification Card (FID) applications, renewals, and background investigations for Braintree residents, conducted via the Massachusetts MIRCS portal at a $100 fee per license.
• Hackney Carriage Licensing One-time/perpetual hackney carriage operator license issued by the Licensing Division at a $35 fee for Braintree-based operators.
• Records and Public Records Access Public records management service providing accident reports, incident reports, criminal records, and CORI information to the public, with crash reports accessible via the CrashDocs portal.
• Traffic Enforcement and Accident Investigation Traffic enforcement, accident investigation, parking enforcement, and road safety services for the Town of Braintree, delivered by the Traffic Division.
• Special Operations (SWAT, K9, Crisis Negotiation) Specialized tactical response services including SWAT, K9 operations, crisis negotiation, and emergency response capabilities, accessed via MetroLEC mutual aid consortium of 43+ local police departments.
• Jail Diversion Mental Health Co-Responder Program Mental health crisis intervention program pairing a licensed mental health clinician (LMHC/LCSW) with police response to provide on-scene crisis evaluation, brief counseling, and quick referrals, minimizing criminal justice involvement for individuals with mental illness.
• Exceptional Needs Registry Program Voluntary registry service for Braintree residents with autism, Alzheimer's, PTSD, or other conditions to enable first responders to provide tailored response and handling.
• Medication Collection Disposal Program Safe disposal service for unused or expired medications via a MedReturn Drug Collection Unit located in the police department lobby, operated in partnership with Impact Quincy / Bay State Community Services.
• Project Childhood Town-wide child safety initiative providing mental health services, youth programs, and family support resources in collaboration with Braintree Public Schools and health services partners.
• Civil Rights and Hate Crime Investigation Services Hate crime investigation, civil rights enforcement, and community liaison services delivered by the Civil Rights Unit, with a designated Civil Rights Officer reviewing hate crime incident reports and ensuring transparent reporting.
• Braintree Police Working Dog (K9) Program 24/7 police K9 operations sustained by the affiliated Braintree Police Working Dog Foundation (501(c)(3) non-profit) through public donations, ensuring one dog team is available during every working shift.
• Child Safety Seat Inspection Service Appointment-based child safety seat inspection service for parents and caregivers, requested online via a Child Safety Seat Inspection Appointment Request form.
• Family Services and Domestic Violence Advocacy Victim advocacy, domestic violence support, and family-related social services coordination delivered by the Family Services Unit, including a designated Domestic Violence Advocate.
• Braintree Police Internship Program Unpaid internship program for college students in criminal justice to gain experience across various aspects of municipal law enforcement, coordinated through the Court Prosecutor's office.
• Animal Control Services Animal welfare enforcement, stray animal response, and animal-related incident handling delivered by the department's Animal Control unit.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Metropolitan Law Enforcement Council (MetroLEC)coreStrategic or Co-development PartnerA consortium of over 43 local area police departments and law enforcement agencies. Provides specialized operational units including SWAT, Canine Unit, Crisis Negotiation Team, Mobile Operations Motorcycle Unit, Regional Response Team, Marine Unit, and Computer Crime Unit available to assist member communities.
• Braintree Police Working Dog FoundationcoreStrategic or Co-development PartnerNon-profit 501(c)(3) organization dedicated to funding and maintaining the Braintree Police canine program. Ensures one dog team is available during every working shift, 24 hours per day, 7 days per week. Sustained entirely by public donations.
• AKC's Canine Support FundminorStrategic or Co-development PartnerAmerican Kennel Club program providing grants to support police canine programs. Awarded grant to the Braintree Police Working Dog Foundation.
• South Shore Kennel ClubminorStrategic or Co-development PartnerLocal kennel club partner working with AKC to support police canine programs in the region.
• Impact Quincy / Bay State Community Services Inc.coreStrategic or Co-development PartnerPartner through Impact Quincy program of Bay State Community Services Inc., funded by MA Department of Public Health Bureau of Substance Abuse Services. Donated MedReturn Drug Collection Unit for safe medication disposal.
• Aspire Health AlliancecoreStrategic or Co-development PartnerMental health treatment provider working closely with the Jail Diversion Program to provide crisis evaluations, brief counseling, and quick referrals for individuals with mental illness to minimize criminal justice system involvement.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Weymouth Police Department: Adjacent South Shore municipal police department and MetroLEC peer of comparable size to Braintree, offering a near-identical full-service municipal law enforcement operating model.
• Stoughton Police Department: Norfolk County municipal PD and MetroLEC member; comparable full-service municipal law enforcement structure with overlapping regional partnership benefits.
• Quincy Police Department: Neighboring Norfolk County municipal police department serving a similarly sized Massachusetts city; also a MetroLEC member. Provides the closest peer comparison for service portfolio, staffing scale, and operational model.
• Brookline Police Department: Massachusetts municipal police department of similar resident scale, useful as a non-MetroLEC peer benchmark for service portfolio and municipal-funding model.
• Canton Police Department: Norfolk County municipal PD within MetroLEC consortium; similar mid-sized municipal jurisdiction profile and direct peer for cross-jurisdictional specialty resource sharing.
• Holbrook Police Department: Small adjacent Norfolk County municipal police department and MetroLEC peer; comparable in services offered at a smaller operating scale.
• Randolph Police Department: Smaller Norfolk County neighbor and MetroLEC member; comparable in geographic scope and municipal-governance structure, useful as a smaller-scale municipal PD benchmark.

Broad incumbents

• Norfolk County Sheriff's Office: County-level law enforcement authority covering Braintree's jurisdiction; broader mandate including corrections and civil process, operating as a regional incumbent rather than a municipal peer.
• Boston Police Department: Largest Massachusetts municipal police department; provides a broader-incumbent comparison for scale, organizational structure, and citywide service delivery in a comparable state regulatory environment.
• Massachusetts State Police: State-level law enforcement agency operating across Massachusetts; broader geographic and jurisdictional scope, overlapping capabilities in patrol, investigations, and specialty units.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/BraintreePolice
• Facebookfacebook.com/BraintreePolice

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Braintree Police Department