Macks Solicitors

What Macks Solicitors does

Macks Solicitors is a UK-based, multi-service law firm founded in 1995 and headquartered in Middlesbrough, with regional offices in Darlington, Redcar, Harrogate, and Stockton-on-Tees. The firm operates under the Watson Law Group alongside sister company Watson Woodhouse, giving a combined footprint of 9 offices across North Yorkshire and South Durham. Services span six core practice areas: Personal Injury and Medical Negligence (no-win, no-fee), Wills and Probate, Family Law, Residential Conveyancing, and Employment Law. The firm serves individual consumers and SMBs throughout England and Wales, with primary markets in Teesside, County Durham, and North Yorkshire.

Revenue is generated through professional services fees. Personal injury and medical negligence claims operate on a contingency (no-win, no-fee) basis, with the firm reporting hundreds of millions of pounds recovered for clients and recent seven-figure settlements in complex cases. Other practice areas use traditional hourly/retainer billing with fixed fees offered where possible (notably conveyancing and probate). Go-to-market is direct-to-consumer: free no-obligation consultations are offered in person, by phone (8am-9pm), by video call, and via home/hospital visits. Customer acquisition is overwhelmingly referral-driven, with 85% of new business sourced from personal recommendations, supported by Trustpilot 5-star ratings and SEO-optimized location/service pages (400+ indexed URLs).

The firm is a traditional human-solicitor practice with no proprietary technology, no public APIs, and no software product. It is regulated by the Solicitors Regulation Authority (SRA no. 379740) and is a member of The Law Society of England and Wales. The team includes long-tenured specialists (e.g., a solicitor qualified since 1986) and a Group Talent function established in 2022 to support recruitment across both group brands.

Name

Macks Solicitors

Legal name

Macks Solicitors Limited

Website

https://mackssolicitors.co.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Macks Solicitors is a UK multi-service law firm founded in 1995, headquartered in Middlesbrough with five offices across the North East. It serves individual consumers and SMBs across Personal Injury, Medical Negligence, Wills and Probate, Family Law, Conveyancing, and Employment Law.

Ownership category

akta.pro rank

Product category

Legal Services

NAICS

Offices of Lawyers (541110), Legal Services (5411)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Personal Injury & Insurance Defense (BPAHAAAM)

akta.pro secondary industry

Family & Private Client (Trusts & Estates) Law (BPAHAAAK)

Keywords

• Personal injury claims
• Medical negligence claims
• Wills and probate
• Family law services
• Conveyancing services

Headquarters

HQ city

Darlington

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Personal Injury Claims: No-win, no-fee arrangements for personal injury claims. Contingency fee structure where clients pay only if they win. Recovered hundreds of millions of pounds for clients with recent seven-figure settlements for complex cases.
2. Legal Services - Wills, Probate, Family, Property, Employment: Traditional hourly/retainer-based legal services for Wills, Probate, Family Law, Residential Property (Conveyancing), and Employment Law. Fixed fees offered where possible for conveyancing and probate services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Macks Solicitors is a North East England-based law firm delivering legal services across six core practice areas: personal injury claims (operated on a no-win, no-fee basis), medical negligence, wills and probate, family law, residential conveyancing, and employment law. The firm represents individual clients throughout England and Wales from offices in Middlesbrough, Darlington, Redcar, Harrogate, and Stockton-on-Tees.

Product overview

Macks Solicitors is a multi-service law firm offering a comprehensive portfolio of legal services across six core practice areas. The firm operates as a traditional law practice with human-led service delivery, not as a software product platform. Services include Personal Injury (with sub-specialties in accidents at work, road traffic accidents, serious injuries, and asbestos/industrial disease), Medical Negligence (covering birth injuries, misdiagnosis, and surgical errors), Wills & Probate, Family Law (divorce, children, nuptial agreements), Residential Property/Conveyancing, and Employment Law. The firm was founded in 1995 and operates from offices across Middlesbrough, Darlington, Redcar, Harrogate, and Stockton-on-Tees, serving clients throughout England and Wales.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Injury Services Comprehensive personal injury claim handling including accidents at work, road traffic accidents, serious injuries (brain, spinal), asbestos-related disease (asbestosis, mesothelioma, pleural thickening, asbestos-related lung cancer), occupational and industrial disease, slips, trips and falls, child accidents, and product liability claims. Operates on a no-win, no-fee basis.
• Medical Negligence Services Legal representation for victims of medical negligence including birth injuries, cancer misdiagnosis, cerebral palsy, surgical negligence, dental negligence, GP negligence, hospital negligence, prescription errors, delayed treatment, and unnecessary surgery.
• Wills & Probate Services Wills drafting, probate administration, estate administration, lasting powers of attorney, and trust management services for individuals and families planning for the future or administering estates after death.
• Family Law Services Divorce and separation proceedings, civil partnership dissolution, financial settlements, child arrangement orders, splitting of pensions, prenuptial, postnuptial and cohabitation agreements for individuals going through relationship breakdown.
• Residential Property / Conveyancing Services Residential property sales and purchases, buy-to-let conveyancing, transfer of title, declaration of trust, re-mortgages, and instant online conveyancing quotes for individuals and property investors.
• Employment Law Services Support for employees in employment disputes including unfair dismissal, wrongful dismissal, discrimination, whistleblowing, settlement agreements, disciplinary procedures, and flexible working requests.

Quantifiable outcome

• Hundreds of millions of pounds recovered for clients with seven figure settlements in complex cases
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Watson WoodhousecoreOthersSister company within Watson Law Group operating through two brands (Macks Solicitors and Watson Woodhouse). Combined group operates 9 offices across North Yorkshire and South Durham. Shared leadership with James Watson as Chairman of the group and Joe Watson serving as Group Talent Manager.
• Watson WoodhousecoreOthersJoe Watson began career with sister company Watson Woodhouse in 2014 as trainee solicitor. His current role as Group Talent Manager supports staff across both Macks and Watson Woodhouse. Appointments available at Watson Woodhouse's Stockton-on-Tees office location.
• Teesside HospiceminorOthersRegional charity supported through corporate social responsibility and fundraising activities.
• Butterwick HospiceminorOthersRegional hospice charity supported through corporate social responsibility and fundraising activities.
• South Tees Hospitals CharitiesminorOthersRegional NHS hospital charity supported through corporate social responsibility and fundraising activities.
• Zoe's PlaceminorOthersRegional children's hospice in Middlesbrough supported through corporate social responsibility and fundraising activities.
• Headway Darlington & DistrictminorOthersBrain injury charity in Darlington supported through corporate social responsibility and fundraising activities.
• The Middlesbrough & Teeside Philanthropic FoundationminorOthersRegional charity foundation supported through corporate social responsibility and sponsorship activities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Irwin Mitchell: Large UK full-service law firm with one of the country's leading personal injury and medical negligence practices, and a comparable multi-office regional-to-national footprint. Closely comparable on practice mix, no-win-no-fee PI model, and client base.
• Thompsons Solicitors: Long-established UK personal injury and employment law firm, particularly strong in industrial disease, asbestos, and trade union work. Highly comparable to Macks' occupational disease and PI specialism.
• Leigh Day: UK law firm with a strong personal injury, human rights, and claimant-side practice. Comparable on claimant PI and medical negligence focus, though more London-centric than Macks.
• Watson Woodhouse: Sister firm to Macks Solicitors within the Watson Law Group, operating across North Yorkshire and South Durham. Direct comparable on full-service consumer law offering and shared back office; effectively a brand-level twin.
• Slater and Gordon: UK-listed (now privately held) law firm historically built around personal injury and consumer legal services on a no-win, no-fee basis. Directly comparable on PI-led business model, claimant client base, and multi-jurisdiction presence.
• Hudgell Solicitors: UK personal injury and medical negligence firm with a strong regional-to-national claimant practice. Closely comparable on PI specialism, no-win-no-fee model, and Trustpilot-led marketing.

Regional players

• Mincoffs Solicitors: Newcastle-based full-service law firm with PI, family, property, and commercial practices. Comparable on North East regional positioning and consumer legal services.
• Switalskis Solicitors: Yorkshire & North East full-service law firm with strong family law, PI, and wills/probate practices. Comparable regional catchment and consumer-facing practice mix to Macks.
• Ward Hadaway: North East England full-service law firm with offices in Newcastle and Leeds. Comparable on regional footprint and full-service consumer/business offering, though with stronger corporate/commercial mix.

Emerging players

• Enable Law: UK personal injury firm (formerly NewLaw) with a strong serious injury and medical negligence practice. Comparable on claimant PI specialism and complex case work, though with a different operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mackssolicitors
• Facebookfacebook.com/mackssolicitors

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Macks Solicitors