Synergics

What Synergics does

Synergics is a Belgium-based digital transformation firm operating in the BeNeLux region, focused on Microsoft cloud, AI, and security services for enterprise, mid-market, and public-sector clients. The substantive operating profile documented in the data set describes a Microsoft-focused systems integrator self-identified as the #1 Microsoft partner in the Netherlands, with offices in Belgium and active operations across both Belgium and the Netherlands. The portfolio is organized into three solution areas: AI Business Solutions (Copilot adoption, predictive models, intelligent automation, AI agents), Cloud & AI Platforms (Azure infrastructure, data architecture, migration, workplace productivity), and Security (24/7 monitoring, Zero Trust, Microsoft Sentinel MXDR, darkweb monitoring, attack surface management, security awareness). Proprietary productized IP includes the Coachie AI agent (deployed at NOC*NSF for automated HR question handling), the Debble AI collaboration platform, the Agent Governance framework, the AI Scan maturity assessment, the Copilot Accelerate Program, and an AI Servicecenter.

The business model combines professional services (consulting, implementation, change management, envisioning sessions) with recurring managed services (managed MXDR, Azure management, workplace management), sold under an enterprise/quote-based pricing model with annual billing. The go-to-market is sales-led with direct enterprise field sales, supplemented by a content-led demand-generation engine spanning blogs, monthly AI Innovation Circle webinars, the Wortelligence newsletter, social media, and customer case studies. The firm holds four Microsoft partner designations (Azure, Work, Data, Security) and was awarded Microsoft Europe Workplace Corporate Partner 2025-2026, MSSP of the Year, and 2022 Trends Gazellen Brussels-region recognition. Founder Jochen Maertens leads the organization. The firmographic record places Synergics in Schaarbeek, Belgium, founded in 2006, with a headcount of 11-50; note that the detailed product, customer, and operational data in the input set is centered on a closely-related Belgian Microsoft-services entity (headquartered in Gent) and is treated as substantively describing the Synergics group for the purposes of this analysis.

Name

Synergics

Legal name

Wortell

Website

https://synergics.be

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Synergics is a Belgium-based digital transformation firm delivering Microsoft cloud, AI, and security professional and managed services to enterprise, mid-market, and government clients across Belgium and the Netherlands.

Ownership category

akta.pro rank

Product category

IT Services and Cloud Consulting

NAICS

Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Business Process & Digital Transformation Consulting (BPAEAAAD)

akta.pro secondary industries

Digital Strategy & Transformation (BPAHAEAA), Cloud Strategy, Assessment & Roadmap (BPAEACAA)

Keywords

• Cloud services
• Digital transformation
• IT operations
• Managed services
• Microsoft solutions

Headquarters

HQ city

Schaarbeek

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Professional Services: Consulting, implementation, and advisory services including envisioning sessions, AI business solutions implementation, security consulting, and change management
2. Managed Services: Ongoing managed services for cloud platforms, AI infrastructure, security monitoring (24/7), and workplace management including Managed eXtended Detection and Response

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Synergics focuses on digital transformation that helps customers solve IT operational business challenges through complete cloud services. The company delivers cloud platform services, AI-driven business solutions (including Copilot-based automation and AI agents), and managed security services built around Microsoft Azure, Microsoft 365 and Microsoft Sentinel technologies.

Product overview

Wortell is a #1 Microsoft partner offering a comprehensive portfolio organized into three solution areas: AI Business Solutions (Copilot, predictive models, intelligent automation), Cloud & AI Platforms (Azure infrastructure, data architecture, migrations), and Security (24/7 monitoring, Zero Trust, Microsoft Sentinel). The portfolio includes specialized AI agents like Coachie for HR automation, Copilot Agents for workflow automation, and governance products like Agent Governance and AI M365 Governance. Cloud offerings include Debble for collaboration, AI Workplace, and Wortell Onsite for on-location support. Security products span MXDR, Darkweb Monitoring, Attack Surface Management, and Security Awareness training.

Differentiator

Problem solved

Functional benefit

Brands

• Coachie: AI-agent that helps HR questions automatically for NOC*NSF

Products and services

• Cloud & AI Platforms
• AI Business Solutions

Quantifiable outcome

• Measurable Copilot adoption results through structured Copilot Accelerate Program
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreStrategic or Co-development PartnerWortell is the #1 Microsoft partner in the Netherlands, holding multiple Microsoft partner designations including Azure, Work, Data, and Security. They specialize in Microsoft 365 Copilot, Azure cloud platforms, Microsoft Sentinel security, and Power Platform implementations.
• ArdaminorStrategic or Co-development PartnerStrategic partnership in security awareness training alongside Phished, using a dual-vendor approach to security awareness programs
• PhishedminorStrategic or Co-development PartnerStrategic partnership in security awareness training alongside Arda, providing comprehensive security awareness solutions through dual-vendor approach

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Capgemini: Global SI with extensive Microsoft partnership and a Benelux delivery footprint. Overlaps with Wortell on cloud, AI and security transformation programs but competes at much larger enterprise scale and across non-Microsoft platforms.
• Avanade: Accenture/Microsoft joint venture and the largest pure-play Microsoft partner globally. Competes with Wortell on large Azure, Copilot and Microsoft 365 transformation programs; broader portfolio but the dominant incumbent in the Microsoft SI space that Wortell benchmarks against.
• Sopra Steria: Large European IT services group (acquired Realdolmen in Belgium) with significant Microsoft practice. Competes with Wortell in Benelux public-sector and enterprise digital transformation and managed services at a broader, multi-platform level.

Direct peers

• Devoteam: Pan-European IT consultancy with a strong Microsoft Cloud, AI and Security practice and a similar partner-led GTM across Benelux and broader EU. Closest direct comparable to Wortell in size, Microsoft positioning, and managed-services-plus-consulting mix.
• NRB (incl. Ordina): Belgian IT services group formed around Ordina with strong Microsoft and managed-services capabilities. Competes with Wortell for Flemish enterprise, healthcare and public-sector digital transformation and cloud managed services deals.
• Computacenter: UK-headquartered Microsoft partner specializing in workplace, cloud and security managed services across Europe. Highly comparable to Wortell on Microsoft-led managed services and Azure transformation, with similar enterprise-and-mid-market mix.
• delaware Belgium: Belgian-headquartered Microsoft Dynamics, Azure and AI consultancy with mature managed-services arm. Competes head-to-head with Wortell for Flemish enterprise and mid-market Microsoft transformation deals, especially around ERP/CRM, Power Platform and Copilot.
• Cegeka: Belgian IT services and cloud provider with significant Microsoft partnership and a strong Flemish footprint. Overlaps with Wortell on cloud migration, managed services, security and AI for Benelux enterprise and public-sector customers.
• Insight Enterprises: Global Microsoft Solutions Partner with a sizable European presence providing cloud, AI and managed services. Comparable GTM as a Microsoft partner with services-led motion in cloud and security; broader scale than Wortell.

Emerging players

• Adlon (Belgian MS partner): Smaller Belgian Microsoft partner focused on cloud and managed services for SMB and mid-market. Useful comparable for the sub-200-employee tier of Microsoft partners that Wortell must out-execute to win share in Flanders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/synergicsbe
• GitHubgithub.com/wortell
• YouTubeyoutube.com/c/WortellVideos
• Facebookfacebook.com/WortellBE
• LinkedInlinkedin.com/company/wortellbelgium
• Instagraminstagram.com/wortellbe

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergics