Vollmer Dienstleistungs

What Vollmer Dienstleistungs does

Vollmer Dienstleistungs GmbH is a third-generation, family-owned German facility-services group headquartered in Mülheim an der Ruhr, operating as Vollmergruppe since its 1946 founding by Wilhelm Vollmer as Westdeutscher Wachdienst. Across a corporate structure of 14 legal entities and approximately 1,500 employees, it delivers an integrated four-division service platform — Security, Parking, Cleaning, and Services/Personnel — to more than 4,500 commercial, industrial, municipal, and private clients, with primary geographic concentration in North Rhine-Westphalia and nationwide deployment capability. The Security division combines manned guarding, mobile patrols, reception services, fire protection, event security, the proprietary VollmerView mobile video surveillance towers, ALSIKO alarm/intrusion detection systems, and a VdS-certified 24/7 alarm receiving center (NSL). The Parking division provides full-service garage and lot management including cash processing, maintenance, signage, and economic site analysis. The Cleaning division spans maintenance, facade, industrial, healthcare, post-construction, and solar/PV cleaning. The Services division supplies industrial/commercial staffing and archive logistics, with the Sicherheitsakademie providing Certqua-re-certified vocational training.

The business model is B2B managed services sold through dedicated direct enterprise sales teams per service line, with multi-year contracts and quote-based pricing tailored to scope and frequency; multi-service bundles (Leistungspakete) are the primary cross-sell mechanism that gives the company a one-stop-shop value proposition for fragmented facility management. The technology stack combines in-house-developed physical security products (VollmerView towers and Videoboxen, ALSIKO alarm systems) with a TÜV/VdS-certified monitoring center and a third-party AI operations platform (VDQ LogPro Hub); proprietary technology is differentiated more by integration with the certified NSL and the German regulatory framework (VdS, DIN EN ISO 9001:2015) than by underlying software. Customer logos span retail, automotive, logistics, petrochemical, financial services (Sparkasse Essen, 15-year contract), industrial (thyssenkrupp Quartier), and municipal government (City of Mülheim public transport), and the firm holds a continuous Top 25 Lünendonk ranking among German security companies through 2021-2024. The group is governed by managing directors Andreas Brink (Security), Daniel Vollmer (Security and Akademie), and Susan Vollmer (Parking), with shareholder Christian Vollmer representing third-generation family ownership; there is no external private equity, no listed equity, and no public revenue disclosure.

Name

Vollmer Dienstleistungs

Legal name

Vollmer Dienstleistungs GmbH

Website

https://vollmergruppe.de

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vollmer Dienstleistungs is a third-generation, family-owned German facility services group offering integrated security, parking, cleaning, and personnel staffing to 4,500+ commercial, industrial, and municipal clients across Germany from its Mülheim an der Ruhr headquarters.

Ownership category

akta.pro rank

Product category

Integrated facility and security services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Low-Voltage & Security Systems Contracting (Access Control, CCTV, Intrusion) (IMAFALAF)

akta.pro secondary industry

Diplomatic / Government Official Close Protection (BPAKABAF)

Keywords

• Security services
• Facility management
• Parking management
• Commercial cleaning
• Personnel staffing

Headquarters

HQ city

Mülheim An Der Ruhr

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Services: Core revenue stream including manned guarding, mobile patrol services, alarm systems, video surveillance, reception services, event security, and fire protection services for commercial and private clients. Revenue generated through service contracts with recurring and project-based components.
2. Parking Management: Parking garage and lot management including revenue collection, maintenance, signage, cash processing, and economic site analysis for operators and property owners.
3. Cleaning Services: Comprehensive cleaning services including maintenance cleaning, facade cleaning, facility management, vehicle preparation, hospital/industrial cleaning, and specialized cleaning services.
4. Personnel Services: Staffing services for commercial and industrial positions including temporary labor, permanent placement, and workforce management.
5. Security Academy and Training: Vocational training and continuing education programs for security professionals, including retraining, qualifications, and specialized certifications.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Vollmer Dienstleistungs provides integrated facility services across four lines — Security, Parking, Cleaning, and Personnel/Training — delivered primarily to commercial, industrial and public-sector clients in Germany. The security line spans manned guarding, mobile patrols, ALSIKO alarm/intrusion systems, in-house VollmerView video surveillance towers and fastsolution videoboxen, plus a TÜV/VdS-certified 24/7 alarm receiving center. Bundled "Leistungspakete" allow multiple service lines to be contracted through one provider, supported by an in-house Sicherheitsakademie training academy.

Product overview

Vollmer Dienstleistungs is a multi-service provider offering integrated facility management solutions across four main divisions: Security, Parking, Cleaning, and Services. The company operates a unified platform model where services are offered both individually and as customized bundled packages. The core technology products include the VollmerView video surveillance system (towers and videoboxes), ALSIKO alarm/intrusion detection systems, and a VdS-certified 24/7 monitoring center (NSL). The Security division encompasses physical security (mobile patrols, object protection, reception services), fire protection (technical, structural, organizational), and the Sicherheitsakademie training academy. The Parking division manages parking facilities with cash handling and maintenance services. The Cleaning division provides commercial, industrial, healthcare, and specialized cleaning. The Services division offers industrial and commercial staffing plus archive logistics. The company also provides combined Leistungspakete (service packages) that integrate multiple service areas for comprehensive facility management from a single provider.

Differentiator

Problem solved

Functional benefit

Brands

• VollmerView: Mobile video surveillance towers and monitoring solution for security applications.
• fastsolution Videoboxen
• ALSIKO
• Sicherheitsakademie

Products and services

• VollmerView Video Surveillance Towers Self-designed mobile 360° video surveillance towers for temporary and permanent security monitoring at construction sites, events and commercial properties. Includes second-generation models.
• VollmerView fastsolution Videoboxen Compact mobile video surveillance solution for flexible, smaller-scale deployment scenarios.
• ALSIKO Alarm and Intrusion Detection Systems VdS-recognized specialist brand for security technology providing complete project planning, professional installation of alarm/intrusion detection systems and fire warning systems connected to the company's certified NSL.
• fastsolution FlexProtect System Extended flexible security solution integrated into the Vollmer video surveillance portfolio.
• Notruf- und Service-Leitstelle (NSL) 24/7 Alarm Receiving Center TÜV and VdS-certified 24/7 alarm receiving and monitoring center processing alarm signals from connected security systems and dispatching intervention response.
• Mobile Patrol / Revierstreifendienste Mobile patrol services providing regular area surveillance and rapid alarm response across customer sites.
• Objekt- und Werkschutz (Object and Site Protection) Physical manned security services for buildings, facilities and industrial sites.
• Brandschutz (Fire Protection) Fire protection services spanning technical, structural (baulich) and organizational measures, plus fire extinguisher maintenance.
• Private Sicherheit (Private Security) Personal protection and home security services for private individuals and residential properties.
• Empfangsdienste (Reception Services) Professional reception and concierge services for commercial properties.
• Veranstaltungsservice (Event Security) Security and support services for events and public gatherings.
• Centerdienste (Shopping Center Security) Security services specifically designed for shopping centers and retail environments.
• Ermittlungsdienste (Investigative Services) Investigative and detective services for loss prevention and fraud investigation.
• Home Protection Residential building security package including alarm systems and 24/7 monitoring for homeowners.
• Parkhaus-Management (Parking Facility Management) Full-service parking garage and lot management including long-term parking contracts, service coordination, location economic analysis, planning, signage and parking surface cleaning.
• Unterhaltsreinigung (Maintenance Cleaning) Regular maintenance cleaning services for commercial and residential properties.
• Glas-, Rahmen- und Fassadenreinigung Professional glass, window, frame and facade cleaning including environmentally friendly high-pressure cleaning systems.
• Healthcare and Care Facility Cleaning Specialized cleaning services for hospitals, care and nursing homes with healthcare-grade protocols.
• Industrial Personnel Services Industrial and manual labor staffing services including temporary labor, permanent placement and workforce management.
• Commercial Personnel Services Commercial and administrative staffing services.
• Archivlogistik (Archive Logistics) Archive logistics and document management services.
• Sicherheitsakademie (Security Academy) Vocational training academy for security professionals with Certqua certification, offering retraining to Security Specialist, partial qualifications, security force qualification and specialized courses (de-escalation, fire protection, first aid, self-defense, VdS-certified intervention training).
• Kombinierte Leistungspakete (Bundled Service Packages) Bundled service packages integrating security, cleaning, parking and staffing into comprehensive facility management offerings delivered through a single point of contact.

Quantifiable outcome

• 40% of attempted crimes prevented by security systems and rapid intervention response
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• hagebau Handelsgesellschaft für Baustoffe mbH & Co. KGcoreChannel Partner/ Reseller/ DistributorFramework contract partner for building materials retail chain. Provides nationwide security services to hagebau retail locations and operations.
• Sicherheitspartnerschaft RUHRcoreStrategic or Co-development PartnerRegional security partnership with police (Polizei Essen, Polizei Mülheim), economic development agencies, and competing security companies (Condor, Kötter, SECURITAS, WISAG) working together on urban security initiatives since 2004.
• Allianz für Sicherheit in der Wirtschaft West e.V. (ASW West)coreStrategic or Co-development PartnerIndustry alliance for security in business with 40-year membership. Participation in annual security dialogue events and industry networking.
• BDSW (Bundesverband der Sicherheitswirtschaft)coreStrategic or Co-development PartnerFederal Association of Security Industry membership. Participation in annual general meetings, technology conferences, and industry recognition programs.
• SGS Essen (women's football)minorGTM or Marketing PartnerSponsor of women's Bundesliga football team. Brand visibility through stadium sponsorship and community engagement.
• HTC Uhlenhorst Mülheim (hockey)minorGTM or Marketing PartnerPartnership with successful German hockey club for brand visibility and community engagement.
• Mülheimer Junior-Uni RuhrminorGTM or Marketing PartnerSupport for extracurricular science education program for youth, demonstrating corporate social responsibility.
• WDL Luftschiffgesellschaft mbHminorStrategic or Co-development PartnerOngoing security services for Zeppelin NT airship operations at Mülheim/Essen airport and events including Bundesgartenschau Erfurt. Seven security personnel for start and landing operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gegenbauer Security: Berlin-based German security and facility services group operating guarding, reception, and cleaning services. Competes with Vollmer for enterprise accounts across Germany.
• Securitas Deutschland: German arm of the global security services leader; offers guarding, mobile patrols, alarm monitoring, and integrated security solutions. Direct national competitor and RUHR partnership peer.
• Piepenbrock: German family-owned facility services group covering security, cleaning, maintenance, and building services. Direct competitor to Vollmer's bundled service packages across multiple German regions.
• Kötter Security: One of Germany's largest family-owned security and facility services groups, offering manned guarding, alarm monitoring, cleaning, and personnel services. Direct competitor in NRW and a fellow partner in Sicherheitspartnerschaft RUHR alongside Vollmer.
• Dussmann Group: Large German facility services provider offering security, cleaning, building technology, and catering. Competes with Vollmer for enterprise and government integrated-facility contracts in Germany.
• Stölting Service Group: German security and cleaning services group with strong NRW presence. Direct regional competitor in guarding, mobile patrol, and commercial cleaning.
• Condor Sicherheitsdienst: German security firm offering manned guarding, mobile patrol, alarm response, and event security. Competes in the same NRW regional market and is a co-partner in Sicherheitspartnerschaft RUHR.
• Wisag: Major German facility services provider covering security, cleaning, building, and technical services. Competes head-on with Vollmer's bundled one-stop-shop offering for commercial and industrial clients across Germany.

Broad incumbents

• Apleona Group: Large European facility management provider offering integrated building, security, and maintenance services. Overlaps with Vollmer's Leistungspakete model at the enterprise end of the German market.

Others

• LogPro (VDQ Business Solutions): AI-based security operations management software vendor; Vollmer is a development partner and reference user. Adjacent ecosystem player rather than a competitor, but illustrates the technology stack supporting modern German guarding operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vollmergruppe

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vollmer Dienstleistungs