Dorval

Municipal Government Servicesville.dorval.qc.ca

Cité de Dorval is a municipal government in Quebec, Canada, delivering public services — recreation, cultural programs, environmental management, urban planning, library services, and governance — to the residents, businesses, and community organizations within its territorial jurisdiction.

Company typePrivate
Founded-
HeadquartersDorval, Canada
Headcount251–500
GTM typeB2B and B2C
OfferingServices

What Dorval does

Cité de Dorval (City of Dorval) is a municipal government in Quebec, Canada, serving the residents, businesses, and community organizations within the city of Dorval. The municipality operates as a public-sector entity under Quebec and Canadian law, funded primarily through property taxes rather than private investment or commercial revenue streams. Its service portfolio spans recreational programming (aquatic centres, arenas, sports facilities, day camps), cultural activities (concerts, exhibitions, public art), environmental management (waste collection, water management, climate resilience), urban planning, public safety, municipal governance, and library services through BiblioDorval. The customer base comprises individual residents (primary), local businesses, and community organizations, all served within Dorval's territorial jurisdiction.

The city's primary technology platform is its official website (ville.dorval.qc.ca), which functions as both an information hub and a digital services portal. Underlying components include an ArcGIS Experience Builder-based interactive mapping system for geospatial exploration of city assets and services, and integrations with third-party SaaS platforms: Réservatech for event ticketing, Amilia for activity and course registration, Blanko for event calendar management, and Iguana (v.6.5.01) for library catalog operations. In March 2026, the city launched an eco-friendly winter operations pilot in collaboration with IVÉO and Star's Tech, testing a natural additive derived from invasive starfish blended with road salt to reduce corrosion and environmental impact — described as among the first initiatives of its kind in Quebec. No proprietary AI/ML capabilities are evident in the available data.

As a municipal entity, Dorval does not generate revenue in the commercial sense; it operates on annual budgets funded through municipal taxes, fees for selected services (e.g., aquatic memberships, lake cruises priced at $15–$44 with resident/non-resident tiers, event tickets starting at $43, permits, licenses, facility rentals), and applicable intergovernmental transfers. Pricing for paid services is segmented by residency status and service type, with some recreational and cultural offerings free of charge. Distribution is delivered through both in-person channels (City Hall at 60 avenue Martin, community centres, aquatic facilities, arenas, parks) and online self-serve channels. Strategic direction is set by an elected municipal council, with recent emphasis on cultural policy (2026-2036), a Special Urban Planning Program (PPU) covering 15.1 hectares at the city entrance, and environmental innovation pilots.

Dorval firmographics

Firmographics

Name: Dorval
Legal name: Cité de Dorval
Website: https://ville.dorval.qc.ca
Company type: Private
Operating status: Operating
Headcount range: 251–500 employees
Short description: Cité de Dorval is a municipal government in Quebec, Canada, delivering public services — recreation, cultural programs, environmental management, urban planning, library services, and governance — to the residents, businesses, and community organizations within its territorial jurisdiction.
Ownership category
akta.pro rank

Dorval industry classification

Industry

Product category: Municipal Government Services
NAICS: Remediation and Other Waste Management Services (5629)
SIC: Sanitary Services (4950), Services-Facilities Support Management Services (8744)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Sidewalk & Walkway Snow Clearing (Shoveling/Plowing) (HSAIAIAC), Facility Siting, Permitting & Land-Use Regulatory Compliance (Multi-media Permitting, Zoning/Entitlements Support) (EUAHABAH)

Keywords

Municipal government services
Public recreation facilities
Cultural and arts programming
Environmental services
Urban planning and permits

Where Dorval is headquartered

Location

Headquarters

HQ city: Dorval
HQ country: Canada
HQ region: North America

Offices6 records

Markets served

Dorval business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Model	Billing	Price
Unit Pricing	One time	Lake Cruises - Resident pricing
Unit Pricing	One time	Wooden Shapes Concert
Unit Pricing	One time	Aquatic Community Days
Subscription	Annual	Aquatic Membership

Distribution channels2 records

Marketing channels5 records

Dorval product offering

Product offering

Core offering

The City of Dorval is a municipal government that delivers public services to residents and businesses within its jurisdiction, including waste collection, snow removal, public safety, permits and licensing, property tax administration, recreational facilities (aquatic centres, arenas, sports fields), cultural programming, public library services, environmental management, and urban planning. Services are accessed via in-person visits to municipal facilities or online through a unified digital portal with ticketing, registration, payment, and interactive mapping capabilities.

Product overview

Cité de Dorval operates as a municipal government offering a comprehensive digital platform for citizen services. The city's online presence consists of a unified web portal with integrated sub-portals including an Online Services Portal for transactions (ticketing, registrations, permits, licenses, payments), an Interactive Map powered by ArcGIS for geographic exploration, Sports and Leisure Services managing aquatic centres and recreational facilities, Arts and Culture Programs at cultural venues, Dorval Library (BiblioDorval) for bibliographic services, Environmental Services for sustainability, Municipal Governance Services for democracy and participation, and Urban Planning Services. These services connect through third-party platforms including Réservatech for ticketing, Amilia for registrations, and Blanko for event management.

Differentiator

Problem solved

Functional benefit

Products and services

Online Services Portal Digital self-service portal enabling residents and businesses to access municipal services online including ticketing (Billetterie en ligne), course and activity registration, permit and certificate applications, dog and cat licences, fine payments, and complaints submission.
Interactive Map (Géomatique) GIS-based interactive mapping tool powered by ArcGIS Experience Builder that allows citizens to explore city services, facilities, parks, green spaces, sports fields, electoral districts, schools, health establishments, free Wi-Fi access points, and infrastructure across Dorval.
Sports and Leisure Services Recreational services including aquatic memberships (annual subscription), day camps (Camp de jour), gymnasium activities, course registrations, and rental of halls, facilities, and sports fields at venues including the Dorval Aquatic and Sports Complex (DASC), Surrey Aquatic and Community Centre, Ballantyne Aquatic Centre, Walters Aquatic Centre, and Edgar Rouleau Arena.
Arts and Culture Programs Cultural programming including performances at the Peter B. Yeomans Cultural Centre and Serge Nolet Auditorium, heritage services at the Musée d'histoire et du patrimoine de Dorval, public art exhibitions, cultural mediation, summer concert series, La Grande Tournée des Parcs outdoor performances, and online ticketing.
Dorval Library (BiblioDorval) Public library services including physical collections, reference services, inter-library loans, home delivery, special collections, children's programs, TD Summer Reading Club, and digital resources, managed via Iguana library management software (v.6.5).
Environmental Services Environmental programs including waste collection and residual materials management, drinking water and wastewater management, air and water quality monitoring, climate change resilience, tree planting and gardening programs, environmental nuisance management, and environmental subsidies.
Municipal Governance Services Democratic services including municipal council meetings with live webcasting, citizen participation platforms (Participation citoyenne Dorval), budget and finance access, public consultation processes, committees, and electoral district information.
Community Life Services Community support including associations directory (Répertoire des associations et organismes), community assistance and aid, volunteering opportunities, first citizen and teenage sections, health establishments, schools, food security programs such as solidarity markets, and neighbourhood party (Fête des voisins) events.
Urban Planning Services Urban planning services including the Special Urban Planning Program (SPP/PPU) for the city entrance area covering 15.1 hectares, urban planning permits and certificates, zoning regulations for development projects, and street and equipment maintenance.

Companies that use Dorval

Customer profile

Segments3 records

Ideal customer profiles3 records

Dorval technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Dorval partnerships and signals

Strategic signal

Partnerships

Nine partnerships are on record, tiered supporting and pilot.

PME MTL Ouest-de-l'ÎlesupportingStrategic or Co-development PartnerBusiness support organization partnership providing services and resources to small and medium enterprises (SMEs) in the West Island area of Montreal.
Corbeille de PainsupportingStrategic or Co-development PartnerFood security organization collaborating with the city to organize solidarity markets (marchés solidaires) to combat food insecurity in the community.
Conseil des arts de Montréal en tournéesupportingStrategic or Co-development PartnerArts council providing touring programming of performing arts shows in Dorval parks and community spaces as part of La Grande tournée des parcs series.
Funambules MédiassupportingStrategic or Co-development PartnerMedia organization partnering for outdoor cinema events (Cinéma sous les étoiles, Cinéma familial en plein air) presenting documentary films.
ÉnergirsupportingOthersGas utility company conducting preventive maintenance on gas distribution network in Dorval, including inspection and infrastructure work.
IVÉOpilotStrategic or Co-development PartnerPartner in innovative eco-friendly winter operations pilot project testing natural additive blended with road salt to reduce corrosion and environmental impact of snow removal.
Star's TechpilotStrategic or Co-development PartnerTechnology partner in winter operations pilot project providing anti-corrosion additive derived from invasive starfish species for road salt application.
Association Skateboard MontréalsupportingStrategic or Co-development PartnerMontreal skateboard association collaborating with Dorval for annual Skatefest events, providing professional demonstrations and competition organization.
Musée du FjordsupportingStrategic or Co-development PartnerMuseum producing and presenting the exhibition 'Comme un poisson dans l'eau!' at the Musée d'histoire et du patrimoine de Dorval.

Recent moves5 records

Expansion highlights5 records

Dorval competitors and assessment

Company assessment

Direct peers

City of Saint-Laurent: Montreal borough/city offering aquatic, arena, library, and cultural programming comparable to Dorval's service portfolio, though at larger scale.
City of Westmount: Island of Montreal municipality with a comparable service portfolio including aquatic centre, library, arena, and digital permitting — directly comparable urban-suburban municipal scope.
City of Pointe-Claire: Adjacent West Island municipality of similar size and demographic profile, offering the same basket of aquatic, arena, library, and digital municipal services. Directly comparable operating model and service mix.
City of Beaconsfield: Neighbouring West Island municipality with comparable population, tax base, and service portfolio including recreation, culture, and public works — directly comparable scale and mandate.
City of Kirkland: West Island municipality with similar bilingual service delivery, recreational programming, and municipal infrastructure footprint to Dorval.
Town of Mount Royal: Bilingual Montreal-area municipality delivering a comparable municipal service bundle (recreation, permits, culture, public works) at a similar demographic scale.
City of Brossard: Quebec suburban city on the South Shore with comparable size, recreational infrastructure, and online-services portal model used to benchmark Dorval's digital offering.

Broad incumbents

City of Longueuil: Larger Quebec agglomeration offering municipal services across aquatics, culture, and public works — broader-incumbent reference point for operating cost and scale benchmarks.
City of Montreal: Larger Quebec municipality whose borough-level service delivery (aquatics, permits, culture, public works) is the broader-incumbent benchmark against which Dorval positions its services.
City of Laval: Larger Quebec municipality with a comprehensive digital services portal and similar recreational/cultural programming structure; useful as an incumbent reference for service-line breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Dorval financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Dorval leadership team

Management profile

Number of profiles

Dorval funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Dorval M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dorval

What does Dorval do?

Is Dorval a public or private company?

Dorval is a private company. It is classified as state government owned and is currently operating.

When was Dorval founded?

Dorval was founded in -1. It employs 251 to 500 people.

Where is Dorval based?

Dorval is headquartered in Dorval, Canada, in the North America region.

Who are Dorval's main competitors?

Direct peers on record are City of Saint-Laurent, City of Westmount, City of Pointe-Claire, City of Beaconsfield, City of Kirkland, Town of Mount Royal and City of Brossard. Broad incumbents are City of Longueuil, City of Montreal and City of Laval.

Does Dorval have an API?

No public API is recorded for Dorval.

What industry is Dorval in?

Dorval's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance). Its NAICS code is 5629 and its SIC code is 4950.