Unifi
Unifi is North America's largest aviation ground handling provider, delivering ground handling, security, cabin cleaning, and wheelchair services to major commercial airlines across 240+ airports in the U.S., Canada, the U.K., Ireland, and the Netherlands.
- Company typePrivate
- Founded2018
- HeadquartersAtlanta, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Unifi does
Unifi Aviation, LLC, headquartered in Atlanta, Georgia, is a privately held aviation services company and the largest ground handling provider in North America. Operating under the Argenbright Group, Unifi delivers a comprehensive suite of services spanning ground handling (ticketing, ramp, baggage, cabin cleaning, cargo), aviation security (passenger screening, access control, FBO security), facility services, and airport wheelchair assistance across more than 240 airports in the United States, Canada, the United Kingdom, Ireland, and the Netherlands, supporting more than 4 million flights annually with a workforce of 45,000+ employees.
The company's commercial model is B2B managed services sold via direct long-term contracts negotiated with major airlines (including Delta, United, Alaska, Frontier, WestJet, and TUI Airways) and airport operators, with pricing not publicly disclosed. Unifi has executed an acquisition-led growth strategy, completing three material deals — Up & Away Aviation (UK) in July 2023, Prospect Airport Services (US wheelchair services, 30+ cities) in April 2024, and Viggo (Netherlands, Schiphol and Eindhoven) in January 2026 — driving revenues above $1.7 billion post-Prospect and more than doubling revenue since 2021.
Underlying the operations is a Microsoft Azure-based technology stack that includes a Safety Risk Analytics Platform (Azure AI, Azure Machine Learning, Power BI) with disclosed 94% predictive accuracy across safety, aircraft ground damage, and employee injury risk, an AI Contract Review System built on Microsoft Copilot Studio and Power Platform, and a partnership with WHILL on autonomous wheelchair pilots at Detroit Metro for Delta passengers. The company retains three acquired brands (Prospect, Up & Away, Viggo) within a multi-brand portfolio under the Unifi Aviation master brand.
Unifi firmographics
Firmographics- Name
- Unifi
- Legal name
- Unifi Aviation, LLC
- Website
- https://unifiservice.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Unifi is North America's largest aviation ground handling provider, delivering ground handling, security, cabin cleaning, and wheelchair services to major commercial airlines across 240+ airports in the U.S., Canada, the U.K., Ireland, and the Netherlands.
- Ownership category
- akta.pro rank
Unifi industry classification
Industry- Product category
- Aviation Ground Handling Services
- NAICS
- Other Support Activities for Air Transportation (488190)
- SIC
- Airports, Flying Fields & Airport Terminal Services (4581)
- akta.pro primary industry
- Unruly Passenger Management & Restraint Support (BPAKAMAJ)
Keywords
Where Unifi is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Unifi business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Aviation Ground Handling Services: Comprehensive ground handling services including ramp operations, baggage handling, passenger services, cabin cleaning, and ground support equipment maintenance provided to airline partners under multi-year contracts.
- Aviation Security Services: Security services for airports and airline operations including passenger screening, access control, and FBO security operations.
- Facility Services: Facility management and support services at airport locations.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Unifi product offering
Product offeringCore offering
Unifi provides outsourced aviation ground handling services to commercial airlines and business aviation operators, including ramp operations, baggage handling, passenger services, cabin cleaning, aircraft appearance, and aviation security across 240+ airports worldwide. Its subsidiary brands (Prospect Airport Services, Up & Away Aviation Detailing, VIGGO) deliver complementary airport hospitality and detailing services, and the company operates an AI-based Safety Risk Analytics platform serving internal operations and airline customers.
Product overview
Unifi is an aviation services company and the largest ground handling provider in North America, operating as a multi-brand portfolio with both core services and acquired subsidiaries. The company offers a comprehensive suite of aviation services including ground handling, passenger transport, security, cabin cleaning, and ground support equipment maintenance across 240+ airports. Its brand portfolio includes Prospect Airport Services (wheelchair and airport services, acquired 2024), Up & Away Aviation Detailing (aircraft detailing, acquired 2023), and VIGGO (Dutch ground handling, acquired 2026). The company has also developed proprietary AI platforms including a Safety Risk Analytics Platform for predictive safety modeling and an AI Contract Review System for document processing, both built on Microsoft Azure technologies. Additional technology offerings include WHILL autonomous wheelchair service for accessibility at airports.
Differentiator
Problem solved
Functional benefit
Brands
- Prospect Airport Services: Airport wheelchair and ground handling services brand
- Up & Away Aviation Detailing
- VIGGO
Products and services
- Aviation Ground Handling Services Outsourced ramp operations, baggage handling, passenger services, and aircraft turnaround support delivered to commercial airlines across 240+ airports in North America, the Caribbean, and Europe.
- Aviation Security Services Aviation-compliant security services delivered at airport locations, supporting airlines and airport operators with checkpoint, ramp, and airside security staffing.
- Facility Services Airport and aviation facility services supporting airline and operator customers at Unifi-served sites.
- WHILL Autonomous Wheelchair Service Autonomous wheelchair service for passengers with mobility needs, deployed to enhance passenger experience and disability compliance at airports.
- Safety Risk Analytics AI-based safety risk analytics platform that identifies operational and safety risk exposure across Unifi's ground operations to support aviation safety outcomes.
- AI Contract Review AI-powered contract review system used within Unifi's commercial and contract management workflows.
- Prospect Airport Services Prospect Airport Services is an acquired Unifi brand providing complementary airport services.
- Up & Away Aviation Detailing Up & Away Aviation Detailing is an acquired Unifi brand offering aircraft appearance and detailing services.
- VIGGO Airport Hospitality VIGGO is an acquired Unifi brand delivering airport hospitality and passenger experience services, led by CEO Martijn Limburg.
Quantifiable outcome
- 94% accuracy rate for safety risk prediction models
- +3 more outcomes
Companies that use Unifi
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
Unifi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature3 records
Unifi partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- MicrosoftcoreCase study collaboration showcasing Unifi's use of Microsoft Copilot Studio and Power Platform to transform contract review processes from hours to minutes.
- TUI AirwayscoreFull ground handling operation at London Gatwick supporting up to 195 weekly departures at both North and South Terminals. Partnership builds on decade-long relationship at Eindhoven Airport.
- WHILL, Inc.corePartnership to deploy WHILL autonomous wheelchair service at Detroit Metropolitan Wayne County Airport for Delta Air Lines customers. WHILL's autonomous wheelchairs feature pre-mapped routes, collision-avoidance sensors, and emergency stop functions to enhance passenger accessibility.
- HertzminorPartnership to provide Unifi's 40,000+ employees access to purchase cars at discounted prices with fair interest rates. Initiative to empower hourly workers and ease financial burden related to transportation challenges.
- MicrosoftcoreTechnology partnership using Microsoft Azure services including Azure AI, Azure Machine Learning, and Power BI to develop advanced safety risk analytics model with 94% accuracy rate.
- Artis ConsultingcoreMicrosoft partner consulting firm that architected and implemented Safety & Analytics platform on Microsoft Azure, developing predictive and prescriptive safety models for Unifi's ground handling operations.
- LIRS (Lutheran Immigration and Refugee Service)minorPartnership through LIRS Preferred Refugee Employer Program for refugee hiring initiatives.
- Tent Partnership for RefugeesminorCoalition membership supporting refugee hiring and employment programs.
Scale indicators10 records
Recent moves9 records
Expansion highlights6 records
Unifi competitors and assessment
Company assessmentBroad incumbents
- TAG Aviation: Global business aviation services group offering FBO, handling, maintenance and management. Comparable to Unifi's London Oxford and Farnborough business aviation operations across multiple European hubs.
- dnata: Air services provider owned by the Emirates Group, offering ground handling, catering, travel and cargo at 130+ airports. Overlaps with Unifi's full ground handling suite but is anchored to a parent airline and broader portfolio.
- ABM Industries (Aviation division): US-based facility services and aviation support provider offering airline ground handling, cabin cleaning and support services for major carriers. Comparable to Unifi's facility services and cabin cleaning lines within a much broader services portfolio.
Regional players
- Celebi Aviation: Turkish ground handling and cargo services group operating across Europe, India, and Asia. Comparable to Unifi in passenger and ramp handling services, primarily outside North America.
- SATS Ltd: Singapore-based provider of airport ground handling, catering and inflight services across Asia-Pacific. Comparable service mix to Unifi but primarily serving Asia-Pacific customers.
Direct peers
- Aviapartner: European-based provider of airport ground handling, passenger services and cargo handling at 70+ airports, recently acquired by OpenGate Capital. Directly comparable to Unifi's Viggo and Up & Away operations across Europe.
- Signature Flight Support: Global Fixed Base Operation (FBO) network supporting business aviation at 200+ locations. Closely comparable to Unifi's Up & Away business aviation handling, FBO security and fueling contracts (e.g., London Oxford, Farnborough).
- Swissport International: World's largest independent provider of airport ground services and cargo handling, serving 300+ airports globally for commercial airlines. Directly comparable to Unifi across ramp, passenger, baggage, and cargo handling contracts with similar blue-chip airline customers.
- Menzies Aviation: Global aviation services company providing ground handling, fueling, cargo and lounge services at 200+ airports. Closely comparable to Unifi in scale, multi-station airline contracts, and growth-by-acquisition strategy.
- Worldwide Flight Services (WFS): Major independent air cargo handler and ground services provider at 170+ airports, owned by Cerberus. Directly comparable to Unifi's cargo, ramp and passenger service lines for major commercial carriers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Unifi social profiles
Digital presenceUnifi compliance and trust
Trust signalCompliance2 records
Unifi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unifi leadership team
Management profileNumber of profiles
Profiles1 record
Unifi subsidiaries and ownership
Company hierarchySubsidiaries3 records
Unifi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unifi M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unifi
What does Unifi do?
Unifi provides outsourced aviation ground handling services to commercial airlines and business aviation operators, including ramp operations, baggage handling, passenger services, cabin cleaning, aircraft appearance, and aviation security across 240+ airports worldwide. Its subsidiary brands (Prospect Airport Services, Up & Away Aviation Detailing, VIGGO) deliver complementary airport hospitality and detailing services, and the company operates an AI-based Safety Risk Analytics platform serving internal operations and airline customers.
Is Unifi a public or private company?
Unifi is a private company. It is classified as corporate owned and is currently operating.
When was Unifi founded?
Unifi was founded in 2018. It employs 5,001 to 10,000 people.
Where is Unifi based?
Unifi is headquartered in Atlanta, United States, in the North America region.
How does Unifi make money?
Three revenue lines are on record. Aviation Ground Handling Services are the primary driver. The others are aviation Security Services and facility Services.
Who are Unifi's main competitors?
Broad incumbents on record are TAG Aviation, dnata and ABM Industries (Aviation division). Regional players are Celebi Aviation and SATS Ltd. Direct peers are Aviapartner, Signature Flight Support, Swissport International, Menzies Aviation and Worldwide Flight Services (WFS).
Does Unifi have an API?
No public API is recorded for Unifi.
What industry is Unifi in?
Unifi's product category is Aviation Ground Handling Services. Its primary akta.pro industry code is BPAKAMAJ, Unruly Passenger Management & Restraint Support. Its NAICS code is 488190 and its SIC code is 4581.