Unifi

What Unifi does

Unifi Aviation, LLC, headquartered in Atlanta, Georgia, is a privately held aviation services company and the largest ground handling provider in North America. Operating under the Argenbright Group, Unifi delivers a comprehensive suite of services spanning ground handling (ticketing, ramp, baggage, cabin cleaning, cargo), aviation security (passenger screening, access control, FBO security), facility services, and airport wheelchair assistance across more than 240 airports in the United States, Canada, the United Kingdom, Ireland, and the Netherlands, supporting more than 4 million flights annually with a workforce of 45,000+ employees.

The company's commercial model is B2B managed services sold via direct long-term contracts negotiated with major airlines (including Delta, United, Alaska, Frontier, WestJet, and TUI Airways) and airport operators, with pricing not publicly disclosed. Unifi has executed an acquisition-led growth strategy, completing three material deals — Up & Away Aviation (UK) in July 2023, Prospect Airport Services (US wheelchair services, 30+ cities) in April 2024, and Viggo (Netherlands, Schiphol and Eindhoven) in January 2026 — driving revenues above $1.7 billion post-Prospect and more than doubling revenue since 2021.

Underlying the operations is a Microsoft Azure-based technology stack that includes a Safety Risk Analytics Platform (Azure AI, Azure Machine Learning, Power BI) with disclosed 94% predictive accuracy across safety, aircraft ground damage, and employee injury risk, an AI Contract Review System built on Microsoft Copilot Studio and Power Platform, and a partnership with WHILL on autonomous wheelchair pilots at Detroit Metro for Delta passengers. The company retains three acquired brands (Prospect, Up & Away, Viggo) within a multi-brand portfolio under the Unifi Aviation master brand.

Name

Unifi

Legal name

Unifi Aviation, LLC

Website

https://unifiservice.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Unifi is North America's largest aviation ground handling provider, delivering ground handling, security, cabin cleaning, and wheelchair services to major commercial airlines across 240+ airports in the U.S., Canada, the U.K., Ireland, and the Netherlands.

Ownership category

akta.pro rank

Product category

Aviation Ground Handling Services

NAICS

Other Support Activities for Air Transportation (488190)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Unruly Passenger Management & Restraint Support (BPAKAMAJ)

Keywords

• Aviation ground handling
• Airport services
• Airline ground support
• Aviation security services
• Cabin cleaning services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Aviation Ground Handling Services: Comprehensive ground handling services including ramp operations, baggage handling, passenger services, cabin cleaning, and ground support equipment maintenance provided to airline partners under multi-year contracts.
2. Aviation Security Services: Security services for airports and airline operations including passenger screening, access control, and FBO security operations.
3. Facility Services: Facility management and support services at airport locations.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Unifi provides outsourced aviation ground handling services to commercial airlines and business aviation operators, including ramp operations, baggage handling, passenger services, cabin cleaning, aircraft appearance, and aviation security across 240+ airports worldwide. Its subsidiary brands (Prospect Airport Services, Up & Away Aviation Detailing, VIGGO) deliver complementary airport hospitality and detailing services, and the company operates an AI-based Safety Risk Analytics platform serving internal operations and airline customers.

Product overview

Unifi is an aviation services company and the largest ground handling provider in North America, operating as a multi-brand portfolio with both core services and acquired subsidiaries. The company offers a comprehensive suite of aviation services including ground handling, passenger transport, security, cabin cleaning, and ground support equipment maintenance across 240+ airports. Its brand portfolio includes Prospect Airport Services (wheelchair and airport services, acquired 2024), Up & Away Aviation Detailing (aircraft detailing, acquired 2023), and VIGGO (Dutch ground handling, acquired 2026). The company has also developed proprietary AI platforms including a Safety Risk Analytics Platform for predictive safety modeling and an AI Contract Review System for document processing, both built on Microsoft Azure technologies. Additional technology offerings include WHILL autonomous wheelchair service for accessibility at airports.

Differentiator

Problem solved

Functional benefit

Brands

• Prospect Airport Services: Airport wheelchair and ground handling services brand
• Up & Away Aviation Detailing
• VIGGO

Products and services

• Aviation Ground Handling Services Outsourced ramp operations, baggage handling, passenger services, and aircraft turnaround support delivered to commercial airlines across 240+ airports in North America, the Caribbean, and Europe.
• Aviation Security Services Aviation-compliant security services delivered at airport locations, supporting airlines and airport operators with checkpoint, ramp, and airside security staffing.
• Facility Services Airport and aviation facility services supporting airline and operator customers at Unifi-served sites.
• WHILL Autonomous Wheelchair Service Autonomous wheelchair service for passengers with mobility needs, deployed to enhance passenger experience and disability compliance at airports.
• Safety Risk Analytics AI-based safety risk analytics platform that identifies operational and safety risk exposure across Unifi's ground operations to support aviation safety outcomes.
• AI Contract Review AI-powered contract review system used within Unifi's commercial and contract management workflows.
• Prospect Airport Services Prospect Airport Services is an acquired Unifi brand providing complementary airport services.
• Up & Away Aviation Detailing Up & Away Aviation Detailing is an acquired Unifi brand offering aircraft appearance and detailing services.
• VIGGO Airport Hospitality VIGGO is an acquired Unifi brand delivering airport hospitality and passenger experience services, led by CEO Martijn Limburg.

Quantifiable outcome

• 94% accuracy rate for safety risk prediction models
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or Integration · 31 March 2026Case study collaboration showcasing Unifi's use of Microsoft Copilot Studio and Power Platform to transform contract review processes from hours to minutes.
• TUI AirwayscoreStrategic or Co-development Partner · 4 March 2026Full ground handling operation at London Gatwick supporting up to 195 weekly departures at both North and South Terminals. Partnership builds on decade-long relationship at Eindhoven Airport.
• WHILL, Inc.coreStrategic or Co-development Partner · 14 April 2025Partnership to deploy WHILL autonomous wheelchair service at Detroit Metropolitan Wayne County Airport for Delta Air Lines customers. WHILL's autonomous wheelchairs feature pre-mapped routes, collision-avoidance sensors, and emergency stop functions to enhance passenger accessibility.
• HertzminorGTM or Marketing Partner · 1 October 2024Partnership to provide Unifi's 40,000+ employees access to purchase cars at discounted prices with fair interest rates. Initiative to empower hourly workers and ease financial burden related to transportation challenges.
• MicrosoftcoreTechnology or Integration · 13 January 2023Technology partnership using Microsoft Azure services including Azure AI, Azure Machine Learning, and Power BI to develop advanced safety risk analytics model with 94% accuracy rate.
• Artis ConsultingcoreImplementation/ SI/ Consulting Partner · 13 January 2023Microsoft partner consulting firm that architected and implemented Safety & Analytics platform on Microsoft Azure, developing predictive and prescriptive safety models for Unifi's ground handling operations.
• LIRS (Lutheran Immigration and Refugee Service)minorOthersPartnership through LIRS Preferred Refugee Employer Program for refugee hiring initiatives.
• Tent Partnership for RefugeesminorOthersCoalition membership supporting refugee hiring and employment programs.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• TAG Aviation: Global business aviation services group offering FBO, handling, maintenance and management. Comparable to Unifi's London Oxford and Farnborough business aviation operations across multiple European hubs.
• dnata: Air services provider owned by the Emirates Group, offering ground handling, catering, travel and cargo at 130+ airports. Overlaps with Unifi's full ground handling suite but is anchored to a parent airline and broader portfolio.
• ABM Industries (Aviation division): US-based facility services and aviation support provider offering airline ground handling, cabin cleaning and support services for major carriers. Comparable to Unifi's facility services and cabin cleaning lines within a much broader services portfolio.

Regional players

• Celebi Aviation: Turkish ground handling and cargo services group operating across Europe, India, and Asia. Comparable to Unifi in passenger and ramp handling services, primarily outside North America.
• SATS Ltd: Singapore-based provider of airport ground handling, catering and inflight services across Asia-Pacific. Comparable service mix to Unifi but primarily serving Asia-Pacific customers.

Direct peers

• Aviapartner: European-based provider of airport ground handling, passenger services and cargo handling at 70+ airports, recently acquired by OpenGate Capital. Directly comparable to Unifi's Viggo and Up & Away operations across Europe.
• Signature Flight Support: Global Fixed Base Operation (FBO) network supporting business aviation at 200+ locations. Closely comparable to Unifi's Up & Away business aviation handling, FBO security and fueling contracts (e.g., London Oxford, Farnborough).
• Swissport International: World's largest independent provider of airport ground services and cargo handling, serving 300+ airports globally for commercial airlines. Directly comparable to Unifi across ramp, passenger, baggage, and cargo handling contracts with similar blue-chip airline customers.
• Menzies Aviation: Global aviation services company providing ground handling, fueling, cargo and lounge services at 200+ airports. Closely comparable to Unifi in scale, multi-station airline contracts, and growth-by-acquisition strategy.
• Worldwide Flight Services (WFS): Major independent air cargo handler and ground services provider at 170+ airports, owned by Cerberus. Directly comparable to Unifi's cargo, ramp and passenger service lines for major commercial carriers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/unifiaviation
• Facebookfacebook.com/UnifiAviation
• LinkedInlinkedin.com/company/unifiaviation
• Instagraminstagram.com/unifiaviation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unifi