Merci Clinic

Name

Merci Clinic

Legal name

MERCI Clinic, Inc.

Website

https://merciclinic.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

MERCI Clinic is a 501(c)(3) nonprofit free clinic in New Bern, North Carolina that delivers primary, specialty, dental, pharmacy, lab, and patient-navigation services at no cost to uninsured adults across seven eastern North Carolina counties, funded by donations, grants, and signature fundraising events.

Ownership category

akta.pro rank

Product category

Community Health Clinic

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Free healthcare services
• Community health clinic
• Nonprofit medical care
• Primary care clinic
• Uninsured adult care

Headquarters

HQ city

New Bern

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Donations and Charitable Contributions: As a 501(c)(3) nonprofit, MERCI Clinic relies primarily on donations from individuals, businesses, and foundations to fund free healthcare services.
2. Annual Fundraising Events: Revenue generated through signature events such as MERCI on Middle (annual culinary fundraiser) and Expressions of MERCI art sales, with sponsorship opportunities offered to local businesses.
3. Grant Funding: The clinic is recognized by the North Carolina Association of Free Clinics and receives support through grants and formal partnerships with charitable and governmental organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels6 records

Core offering

MERCI Clinic delivers free, comprehensive outpatient healthcare to uninsured adults in eastern North Carolina. Service lines include Primary Care (wellness checks, sick visits, preventive care, chronic disease management), Specialty Care (women's health, orthopedics, physical therapy, and referrals), Dental Care (cleaning, exams, extractions), Pharmacy (prescription medications, vaccines, monthly injections), CLIA-certified Lab Services (phlebotomy, urinalysis, hemoglobin A1C), and Patient Access Coordination to navigate the healthcare system and connect patients with community resources.

Product overview

MERCI Clinic is a nonprofit community clinic providing free healthcare services to uninsured adults in New Bern, Craven County, and eastern North Carolina. The clinic operates as a single unified offering that includes multiple integrated service lines: Primary Care (wellness checks, sick visits, preventive care, chronic disease management), Specialty Care (women's health, orthopedics, physical therapy, referrals), Dental Care (cleaning, exams, extractions), Pharmacy (prescription medicine, vaccines, monthly medication injections), Lab Services (phlebotomy, urinalysis, hemoglobin A1C testing), and Patient Access Coordination (navigation in complex healthcare system). The clinic is staffed by medical professionals including physicians, nurses, pharmacists, and support staff, and is recognized by the North Carolina Association of Free Clinics as one of the most successful free clinics in the state.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary medical care including wellness checks, sick visits, preventive care, and chronic disease management provided free of charge to uninsured adults in eastern North Carolina.
• Specialty Care Specialized medical services including women's health, orthopedics, and physical therapy, with referrals to partner specialty care providers, delivered at no cost to uninsured adult patients.
• Dental Care Dental services including cleaning, exams, and tooth extractions provided free of charge to uninsured adult patients without dental insurance coverage.
• Pharmacy On-site pharmacy providing prescription medications, vaccines, and monthly medication injections at no cost to qualifying uninsured adult patients.
• Lab Services CLIA-certified laboratory services including phlebotomy, urinalysis, and hemoglobin A1C testing to support diagnostic and chronic disease monitoring needs of uninsured adult patients.
• Patient Access Coordination Patient navigation services helping underinsured and uninsured individuals navigate complex healthcare systems and connect with community health resources.

Quantifiable outcome

• Recognized by the North Carolina Association of Free Clinics as one of the most successful free clinics in the state based on patient outcomes.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• North Carolina Association of Free and Charitable Clinics (NCAFCC)coreOthersMERCI Clinic is a member of NCAFCC, which provides advocacy, resources, and best practices for free and charitable clinics across North Carolina. NCAFCC has recognized MERCI Clinic as one of the most successful free clinics in the state.
• National Association of Free Clinics (NAFC)minorOthersNational membership organization providing advocacy and resources for free clinics nationwide.
• Religious Community Services (RCS)coreOthersLocal New Bern nonprofit partner. RCS (via Sonya Moore) was a founding partner in MERCI Clinic's establishment in 1996. Continues as a community referral and support partner.
• Habitat for Humanity (Craven County)minorOthersLocal community nonprofit partner, included in MERCI Clinic's referral and resource network for patients.
• Eastern Carolina Council; Area on the AgingminorOthersRegional Area Agency on Aging providing aging-related resources that MERCI Clinic connects patients to through its referral network.
• Food Bank of Central & Eastern North CarolinaminorOthersRegional food bank partner included in MERCI Clinic's community resource referral network.
• Craven County Health DepartmentcoreOthersLocal county health department included in MERCI Clinic's referral network. Patients receive referrals on from MERCI Clinic before contacting external partners.
• Jones County Health DepartmentminorOthersNeighboring county health department partner in MERCI Clinic's referral network.
• Pamlico County Health DepartmentminorOthersNeighboring county health department partner in MERCI Clinic's referral network.
• Hope Clinic (Pamlico County)minorOthersFree clinic in Pamlico County operating as a peer organization and referral partner within the regional free clinic ecosystem.
• Caring Community Clinic (Onslow County)minorOthersFree clinic peer organization in Onslow County, partner in regional referral network.
• Broad Street Clinic (Carteret County)minorOthersFree clinic peer organization in Carteret County, partner in regional referral network.
• Craven Arts Council & GallerycoreStrategic or Co-development PartnerThe Expressions of MERCI art program (launched January 2026) is operated by Craven Arts Council & Gallery on behalf of MERCI Clinic, with the call for art open to artists across eastern North Carolina counties. Selected artwork will feature on MERCI Clinic greeting cards, totes, bags, and printed/digital media. CRAVEN ARTS COUNCIL & GALLERY IS A 501(C)(3) ORGANIZATION WHOSE MISSION IS TO PROMOTE THE ARTS AND CULTURE WITHIN THE REGION.

Scale indicators3 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Hope Clinic (Pamlico County): Free clinic in Pamlico County, NC, listed as a referral partner. Operates a similar nonprofit free-care model for uninsured residents in an adjacent eastern NC county.
• Broad Street Clinic: Free clinic in Carteret County, NC, named referral partner. Closely comparable community free clinic operating in eastern NC with a similar mission.
• St. Vincent de Paul Free Clinic: Faith-affiliated free clinic network providing primary care, dental, and pharmacy services to uninsured and underinsured populations — a widely replicated community free-clinic model with strong overlap in services and funding sources.
• Good Samaritan Clinic: Generic name representative of faith/community-affiliated free clinics in the Carolinas offering free primary and specialty care to uninsured adults — structurally comparable to MERCI Clinic.
• Caring Community Clinic: Free clinic serving Onslow County, NC, and an active referral partner in MERCI's regional network. Same nonprofit free-care model for uninsured adults.

Emerging players

• Remote Area Medical: National nonprofit operating pop-up free clinics for underserved and uninsured populations. Comparable target population (uninsured adults) but uses a mobile/event-based delivery model rather than a permanent facility.

Broad incumbents

• Volunteers in Medicine: National nonprofit alliance supporting free clinic models that rely on volunteer clinicians — the same organizational pattern MERCI Clinic uses — making it a structural peer at the network level.
• HealthCare for the Homeless – Houston: Larger, established free/safety-net provider serving low-income uninsured populations with primary care, dental, and pharmacy services — comparable service mix, though serving a different (homeless-focused) population at greater scale.

Others

• National Association of Free Clinics (NAFC): National membership and advocacy organization of which MERCI is a member; operates in the same ecosystem and supports free clinics with resources and policy advocacy.
• North Carolina Association of Free and Charitable Clinics (NCAFCC): State-level association that recognizes MERCI Clinic and provides grants, advocacy, and best-practice support to free and charitable clinics across North Carolina — a key peer in the operating ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Merci Clinic