Commercial Collection Agencies of America

What Commercial Collection Agencies of America does

Commercial Collection Agencies of America, Inc. (CCA of A) is a US-based, member-driven trade association founded in 2014 and headquartered in Arlington Heights, Illinois. The organization certifies and serves commercial debt collection agencies through its proprietary PREMIER certification program, which requires annual renewal and is overseen by an Independent Standards Board. It also serves affiliate attorneys, credit grantors (the demand side of commercial debt recovery), the Association of Law List Publishers, and a network of vendor partners, organizing its membership into five distinct directories.

The association's offerings are primarily programmatic rather than technological. Core products include PREMIER certification, an Annual Conference (2026 scheduled for October 7–10 at Opal Grand Resort, Delray Beach, FL), monthly Twenty Minute Talks (TMT) virtual educational webinars, and a member directory connecting agencies with attorneys and credit grantors. Governance is executed by a Board of Directors composed of executives from member agencies (e.g., American Financial Management, Altus Commercial Receivables, Creditors Adjustment Bureau, Cadex, and others) that meets monthly. Executive Director Annette M. Waggoner leads the staff team.

CCA of A operates under a non-profit, subscription-based revenue model. Revenue streams include agency membership dues, affiliate membership fees, vendor partnership fees, one-time conference registrations (Non-Member Early Bird $1,295; Additional Firm Member $595), and TMT webinar fees. Distribution is domestic-only and relies on direct membership enrollment, self-serve event registration, and the online member directory, all delivered through Wild Apricot membership software. The organization has no disclosed funding, no subsidiaries, and operates with 1–10 employees.

Name

Commercial Collection Agencies of America

Legal name

Commercial Collection Agencies of America, Inc.

Website

https://commercialcollectionagenciesofamerica.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Commercial Collection Agencies of America is a US trade association that certifies commercial debt collection agencies via its PREMIER program, runs an annual conference and monthly educational webinars, and maintains a member directory for agencies, affiliate attorneys, credit grantors, and vendors.

Ownership category

akta.pro rank

Product category

Trade Association Services

NAICS

Collection Agencies (561440), Collection Agencies (56144), Professional Organizations (813920), Business Associations (813910)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320), Services-Membership Organizations (8600)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

Keywords

• Commercial collection agencies
• Trade association
• PREMIER certification
• Credit management
• Debt collection standards

Headquarters

HQ city

Arlington Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Agency Membership Dues: Annual membership fees for commercial collection agencies seeking PREMIER certification and access to association benefits, directory listings, and industry networking.
2. Affiliate Membership: Membership fees for affiliate attorneys and other industry professionals.
3. Annual Conference Revenue: Registration fees for annual conferences including Non-Member Early Bird ($1,295), Additional Firm Members ($595), and Vendor Representative registrations.
4. Twenty Minute Talks: Educational webinar sessions with registration fees.
5. Vendor Partnerships: Fees for vendor partners seeking to connect with the association's member network.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Commercial Collection Agencies of America is a membership-based trade association that certifies commercial collection agencies through its PREMIER certification program and delivers industry resources including educational programming (annual conference and monthly Twenty Minute Talks webinars), a public member directory of certified agencies, affiliate attorneys, and vendor partners, plus advocacy and standards oversight governed by a Board of Directors and Independent Standards Board. The association's deliverables are aimed at elevating professionalism in commercial debt collection and protecting the credit-granting community.

Product overview

Commercial Collection Agencies of America is a membership-based trade association that elevates standards and upholds professionalism in the commercial collection industry. The organization operates as a unified platform offering PREMIER certification programs, educational events (including Twenty Minute Talks and an Annual Conference), member directories, and industry resources for credit grantors, collection agencies, and affiliate attorneys.

Differentiator

Problem solved

Functional benefit

Brands

• PREMIER Certification: Certification program for agency members requiring annual renewal

Products and services

• Membership and PREMIER Certification Services Membership-based trade association offering PREMIER certification for commercial collection agencies (with annual renewal), affiliate membership for attorneys, and vendor partnership, including directory listings, networking, and standards oversight.
• Annual Conference Annual multi-day conference held in October featuring education sessions with CLE credits, networking opportunities, welcome reception and dinner, breakfasts, luncheons, tournament events, and social gatherings for members and industry professionals.
• Twenty Minute Talks (TMT) Monthly virtual educational sessions delivered via Zoom featuring industry speakers presenting on topics relevant to commercial collection agencies and credit management professionals.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• National Association of Credit Management (NACM)minorStrategic or Co-development PartnerCCAoA representatives attend NACM Credit Congress to meet credit grantors and promote PREMIER certification. This partnership provides a platform for member agencies to connect with potential clients in the credit management community.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Commercial Collection Agencies of America