North West Housing Services
North West Housing Services is a customer-owned cooperative providing housing management, property, financial, and consultancy services to member housing co-operatives, associations, and social enterprises in North West England.
- Company typePrivate
- Founded2006
- HeadquartersLiverpool, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What North West Housing Services does
North West Housing Services (NWHS) is a customer-owned cooperative society headquartered in Liverpool, United Kingdom, registered under the Co-operative and Community Benefit Societies Act 2014. Founded in 2006, the organisation provides an integrated suite of housing-related professional services — housing management, responsive maintenance, property investment, financial services, and consultancy — to its member organisations. Members are housing co-operatives, small housing associations, leasehold management companies, and social enterprises operating primarily in North West England; collectively they own over 2,000 homes with combined assets exceeding £250 million and combined annual turnover above £8 million. NWHS itself is a small operator (1-10 employees) with a lean management team led by Chief Executive Hayley Hulme, and overall governance rests with a board elected mainly from the client membership.
NWHS operates a membership-based go-to-market in which clients become shareholder-members, and the organisation is structured as a VAT-exempt cost-sharing group, providing a structural cost advantage to members. It is accredited as a service provider by the Confederation of Co-operative Housing. Revenue is generated through subscription-style recurring housing management services and professional service engagements for property, financial, and consultancy work, with pricing not publicly disclosed. The cooperative model embeds high alignment between NWHS and its 44+ member organisations, but the narrow geographic footprint (North West England), absence of proprietary technology, and lack of disclosed AI or digital platforms limit scalability beyond the current regional member base.
North West Housing Services firmographics
Firmographics- Name
- North West Housing Services
- Legal name
- North West Housing Services
- Website
- https://nwhousing.org.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- North West Housing Services is a customer-owned cooperative providing housing management, property, financial, and consultancy services to member housing co-operatives, associations, and social enterprises in North West England.
- Ownership category
- akta.pro rank
North West Housing Services industry classification
Industry- Product category
- Housing Management Services
- NAICS
- Services to Buildings and Dwellings (5617), Other Community Housing Services (624229)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Cooperative (Co-op) Housing Association Management (BPAJAHAC)
Keywords
Where North West Housing Services is headquartered
LocationHeadquarters
- HQ city
- Liverpool
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
North West Housing Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Housing Management Services: Core housing management services provided to member organizations including day-to-day housing operations, tenant relations, and property oversight.
- Property Services: Responsive maintenance and property investment services for member housing portfolios.
- Financial Services: Financial management services including client finance management and accounts services for member organizations.
- Consultancy: Advisory and consultancy services for housing co-operatives and social enterprises.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
North West Housing Services product offering
Product offeringCore offering
North West Housing Services (NWHS) is a customer-owned cooperative that provides an integrated suite of housing management and support services to its member organizations. Its five core service areas are Housing Management, Responsive Maintenance, Property Investment, Financial Services, and Consultancy, delivered collectively to housing co-operatives, small housing associations, leasehold management companies, and social enterprises across North West England.
Product overview
North West Housing Services is a customer-owned cooperative providing an integrated suite of housing management and support services to its members. The organization offers five core service areas: Housing Management, Responsive Maintenance, Property Investment, Financial Services, and Consultancy. These services are delivered collectively to housing co-operatives, small housing associations, leasehold management companies, and other social enterprises. NWHS serves as an outsourced professional services provider, with members collectively owning over 2000 homes.
Differentiator
Problem solved
Functional benefit
Products and services
- Housing Management
- Responsive Maintenance
- Property Investment
- Financial Services
- Consultancy
Companies that use North West Housing Services
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles3 records
North West Housing Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
North West Housing Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Confederation of Co-operative HousingcoreNWHS is a Confederation of Co-operative Housing accredited service provider. This accreditation indicates adherence to industry standards and best practices in the housing co-operative sector.
Scale indicators5 records
Recent moves4 records
Expansion highlights4 records
North West Housing Services competitors and assessment
Company assessmentBroad incumbents
- Home Group: Home Group is a large UK housing association and supported living provider delivering housing management across many regions. It overlaps with NWHS in providing housing management services and represents a larger incumbent alternative source of in-house or shared services for small housing organisations.
- Aster Group: Aster Group is a UK-wide housing association providing housing management, maintenance and resident services. It is comparable to NWHS as a competing provider of housing management services to social-housing customers.
- Longhurst Group: Longhurst Group is a UK housing association providing housing management, care and support services. It is comparable to NWHS as a provider of shared housing management services to social-housing customers across multiple regions.
- Mears Group: Mears Group is a large UK provider of housing maintenance, repairs and management services to social housing clients. It is comparable to NWHS as a competing outsourced services provider to housing associations and social landlords, though at significantly greater scale and geographic breadth.
- Riverside Housing: Riverside is a large national housing association operating across multiple UK regions with comprehensive housing management services. It is comparable to NWHS as a provider of housing management services to social and community-housing customers, though at much larger scale.
Regional players
- Coastline Housing: Coastline Housing is a regional housing association providing landlord and housing management services primarily in the South West of England. It is comparable to NWHS as a similarly-sized regional housing association delivering housing management to a member-like customer base.
- Plus Dane Housing: Plus Dane is a North West England-focused housing association providing landlord and housing management services. It is comparable to NWHS as a regional housing association operating in the same geography, with overlapping member/customer profiles.
- Wythenshawe Community Housing Group (WCHG): WCHG is a North West-based community-focused housing association providing housing management services. It is comparable to NWHS given its regional overlap and shared focus on community-owned housing delivery models.
Direct peers
- Pinnacle Group: Pinnacle Group provides outsourced housing management, maintenance and tenant-facing services to housing associations and local authorities across the UK. It is comparable to NWHS because both act as third-party service providers delivering housing management to membership-based landlord organisations.
Others
- Confederation of Co-operative Housing (CCH): CCH is the UK industry body for housing co-operatives and a strategic partner of NWHS (which holds CCH accredited service provider status). It is comparable as the ecosystem organiser for the same co-operative housing segment NWHS serves, though not a direct service competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
North West Housing Services social profiles
Digital presenceNorth West Housing Services compliance and trust
Trust signalCompliance1 record
North West Housing Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
North West Housing Services leadership team
Management profileNumber of profiles
Profiles9 records
North West Housing Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North West Housing Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North West Housing Services
What does North West Housing Services do?
North West Housing Services (NWHS) is a customer-owned cooperative that provides an integrated suite of housing management and support services to its member organizations. Its five core service areas are Housing Management, Responsive Maintenance, Property Investment, Financial Services, and Consultancy, delivered collectively to housing co-operatives, small housing associations, leasehold management companies, and social enterprises across North West England.
Is North West Housing Services a public or private company?
North West Housing Services is a private company. It is classified as management employee owned and is currently operating.
When was North West Housing Services founded?
North West Housing Services was founded in 2006. It employs 1 to 10 people.
Where is North West Housing Services based?
North West Housing Services is headquartered in Liverpool, United Kingdom, in the Europe region.
How does North West Housing Services make money?
Four revenue lines are on record. Housing Management Services are the primary driver. The others are property Services, financial Services and consultancy.
Who are North West Housing Services's main competitors?
Broad incumbents on record are Home Group, Aster Group, Longhurst Group, Mears Group and Riverside Housing. Regional players are Coastline Housing, Plus Dane Housing and Wythenshawe Community Housing Group (WCHG). Pinnacle Group is listed as a direct peer. Confederation of Co-operative Housing (CCH) is listed as an others.
Does North West Housing Services have an API?
No public API is recorded for North West Housing Services.
What industry is North West Housing Services in?
North West Housing Services's product category is Housing Management Services. Its primary akta.pro industry code is BPAJAHAC, Cooperative (Co-op) Housing Association Management. Its NAICS code is 5617 and its SIC code is 7340.