Catholic Health Services

What Catholic Health Services does

Catholic Health Services (CHS) is an integrated, non-profit Catholic healthcare delivery network headquartered in Rockville Centre, New York, serving the Long Island region across Nassau and Suffolk counties. Founded in 1997, CHS operates six acute-care hospitals together with a multi-site footprint of urgent care centers, ambulatory clinics, and specialty facilities, supported by more than 10,000 employees and a system-wide physician network. Its clinical portfolio spans cardiac care (consistently ranked by U.S. News & World Report), thoracic surgery, oncology, behavioral health, women's health, and emergency services, including recent investments in advanced technologies such as 3D precision angioplasty with optical coherence tomography and in-house emergency ambulance transport.

CHS runs its digital front door on Epic's MyChart platform, offering patients a mobile app, eCheck-in, video visits, and CLEAR-based identity verification — functionality that anchors patients to the system's longitudinal record. The business model is reimbursement-driven across Medicare, Medicaid, and commercial payers, with revenue derived from inpatient admissions, outpatient procedures, ancillary services, and emergency transport, supplemented by philanthropy typical of Catholic non-profits. Capital deployment in 2025-2026 — including a new Patient Care Pavilion at Good Samaritan Hospital, the launch of an in-house ambulance fleet, consolidation of Good Samaritan and St. Charles, and recruitment of senior clinical leadership — indicates an active capital program oriented toward capacity expansion and operational rationalization across the Long Island service area.

Name

Catholic Health Services

Legal name

Catholic Health

Website

https://catholichealthli.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Catholic Health Services is a non-profit Catholic integrated delivery network operating six hospitals and a multi-site ambulatory footprint across Long Island, serving Nassau and Suffolk county residents with acute, specialty, and emergency care under a mission-driven, reimbursement-based model.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Hospital healthcare services
• Cardiac and vascular care
• Patient portal software
• Urgent care services
• Emergency medical services

Headquarters

HQ city

Rockville Centre

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services: Catholic Health generates revenue through providing medical services across six hospitals and numerous ambulatory care centers, outpatient facilities, and specialty programs on Long Island. Revenue is received from insurance payers including Medicare, Medicaid, and commercial insurance, as well as direct patient payments and financial assistance programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Catholic Health Services of Long Island operates an integrated, faith-based nonprofit healthcare delivery system comprising six acute-care hospitals and multiple ambulatory, urgent care, imaging, lab, and specialty facilities across Nassau and Suffolk counties. The system provides the full continuum of inpatient and outpatient care with Centers of Excellence in cardiac care, oncology, neuroscience, orthopedics, gastroenterology, and women's health, and supports patients through the Epic-based Catholic Health MyChart portal, mobile app, video visits, and an in-house EMS ambulance service.

Product overview

Catholic Health is a regional healthcare system operating six hospitals across Long Island, New York, offering a unified portfolio of patient-facing digital health services. The core offering is Catholic Health MyChart, a patient portal enabling appointment scheduling, test results access, medication management, and care team communication. This platform is accessible via web and a native mobile app (iOS/Android). Supporting services include eCheck-in for pre-visit paperwork completion, video visits for telehealth appointments, and urgent care facilities. Non-clinical amenities include the Shoreline Café dining service and on-site credit union branches for staff. The system provides specialty care across cardiology, oncology, orthopedics, gastroenterology, vascular medicine, and diabetes/endocrinology through its hospital network.

Differentiator

Problem solved

Functional benefit

Brands

• Catholic Health MyChart: Patient portal for managing health records, appointments, and medical information
• St. Francis Heart Center
• Catholic Health Physician Partners

Products and services

• Catholic Health MyChart Secure patient portal (web and mobile) providing personalized online access to medical records, enabling patients to schedule appointments, view test results, request medication refills, message care teams, link external Epic-based records, pay bills, and complete eCheck-In for visits. Available as a unified portal across the six-hospital Catholic Health network.
• Catholic Health Mobile App Native iOS and Android mobile application that delivers Catholic Health MyChart functionality plus doctor search, appointment scheduling, virtual check-in, secure messaging, test result review, and medication management, available in the Apple App Store and Google Play Store.
• Catholic Health Video Visits Telehealth offering enabling patients to conduct video consultations with their Catholic Health care providers remotely for follow-up appointments and non-emergency medical care.
• Catholic Health Urgent Care at Ronkonkoma Walk-in urgent care location open seven days a week providing treatment for common illnesses and injuries for adults and children without appointment requirements, delivered as part of the Catholic Health network.
• Catholic Health EMS Ambulance Services In-house ambulance fleet providing emergency patient transport and care coordination across the Long Island service area, launched to deliver more seamless patient transitions and care coordination for the Catholic Health system.
• eCheck-In Pre-Visit Check-In Digital pre-visit service within the MyChart portal allowing patients to complete required intake forms, update personal information (address, contact, health concerns, medications, allergies, insurance), and check in for scheduled appointments before arriving at the doctor's office.
• Good Samaritan University Hospital Acute-care hospital in West Islip, NY, operating a Level I Adult Trauma Center and Level II Pediatric Trauma Center and recognized for cardiac and spine surgery by Healthgrades and patient-care excellence by The Joint Commission.
• Mercy Hospital Acute-care hospital in Rockville Centre, NY providing inpatient and outpatient services including cardiac care; hosts the Ocean Financial Federal Credit Union on-site micro-branch for hospital employees and volunteers.
• St. Catherine of Siena Hospital Acute-care hospital in Smithtown, NY delivering a full range of inpatient, outpatient, and emergency services as part of the Catholic Health network.
• St. Charles Hospital Acute-care hospital in Port Jefferson, NY providing inpatient, outpatient, and rehabilitation services as part of the Catholic Health network.
• St. Francis Hospital & Heart Center Cardiac specialty hospital in Roslyn, NY nationally recognized by U.S. News & World Report in eight adult specialties, including 17 consecutive years of Heart & Vascular recognition, and a four-time ACC HeartCARE Center designation.
• St. Joseph Hospital Acute-care hospital in Bethpage, NY delivering inpatient, outpatient, and emergency services as part of the Catholic Health network.
• Heart & Vascular Care (St. Francis Heart Center Network) System-wide cardiac and vascular service line delivered through St. Francis Hospital & Heart Center and affiliated Catholic Health locations, including 3D Precision Angioplasty with OCT, interventional cardiology, and cardiac surgery.
• Catholic Health Specialty Service Lines (Cancer, Neuroscience, Orthopedics, Gastroenterology, Women's Health, Primary Care) Integrated specialty service lines delivered across Catholic Health's hospitals and ambulatory sites covering oncology, brain and spine, orthopedics, gastroenterology, women's health, and primary care for Long Island adults and children.
• Catholic Health Financial Assistance Program Sliding-scale financial assistance offering up to 100% charity care for patients with family income at or below 300% of the Federal Poverty Level and discounted self-pay (up to 20% off Medicaid rates) for income between 301% and 400% FPL, administered through the Financial Assistance Department at 631-465-6321.

Quantifiable outcome

• Nationally recognized in 8 adult specialties by U.S. News & World Report
• +5 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Caitlyn's VisionminorStrategic or Co-development Partner · 25 March 2026Partnership to launch the 'Vision for the Future' Community Health Program, providing community health services and outreach.
• Ocean Financial Federal Credit UnionminorGTM or Marketing Partner · 10 February 2026Ocean Financial Federal Credit Union opened an on-site micro-branch at Catholic Health's Mercy Hospital in Rockville Centre, NY. The approximately 200 square foot branch offers full banking services including account openings, loans, digital banking support, and financial counseling exclusively for hospital employees and volunteers.
• Lessing's Hospitality GroupcoreStrategic or Co-development Partner · 12 December 2025Partnership to operate Shoreline Café across five Long Island hospitals. The initiative aims to enhance hospital dining with chef-driven menus, seasonal ingredients, and a welcoming atmosphere. This reflects Lessing's commitment to community-focused hospitality on Long Island.
• Katie LedeckyminorGTM or Marketing Partner · 14 July 2025Catholic Health partnered with Olympic Gold Medalist Katie Ledecky to help patients optimize their health. This partnership supports the 'Long Live You' campaign and patient health engagement.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Peers

• Mercy Medical Center (Catholic Health): Not a separate peer - this is part of Catholic Health.

Broad incumbents

• Ascension Health: Ascension is one of the largest Catholic non-profit health systems in the U.S. with 140+ hospitals. Like Catholic Health, it operates under faith-based directives, faces similar reimbursement and labor dynamics, and pursues integrated multi-site delivery models—making it a structural comparator for operating model and governance.
• AdventHealth: AdventHealth is a large, faith-based non-profit system operating 50+ hospitals across the U.S. Like Catholic Health, it combines faith-based mission with modern clinical programs, invests heavily in digital patient engagement, and competes against secular systems in its regional markets—making it a strong structural and operational comparator.
• Trinity Health: Trinity Health is one of the largest Catholic health systems in the U.S., operating 88+ hospitals across multiple states. While not a Long Island competitor, Trinity Health shares Catholic Health's faith-based governance model, Ethical & Religious Directives, and multi-state hospital operating playbook, making it highly comparable on mission, scale, and operating model.

Direct peers

• NewYork-Presbyterian: NewYork-Presbyterian is one of the largest and most nationally ranked health systems in the U.S., anchored by Columbia and Cornell. It competes with Catholic Health for complex specialty referrals from Long Island residents seeking tertiary care in Manhattan.
• Mount Sinai Health System: Mount Sinai is a leading NYC academic health system expanding its Long Island ambulatory and specialty footprint. Both Catholic Health and Mount Sinai compete for specialty referrals and tertiary care patients from the broader NYC metropolitan area, with overlapping cardiovascular, oncology, and neurosciences service lines.
• Northwell Health: Northwell Health is the largest integrated health system in New York, operating numerous hospitals across Long Island and the NYC metro area—including South Shore University Hospital directly adjacent to Catholic Health's Good Samaritan. Both systems compete head-to-head for the same Long Island patient population with overlapping service lines and ambulatory networks.
• Stony Brook Medicine: Stony Brook Medicine is the major academic medical center serving Suffolk County, Long Island—directly competing with Catholic Health's Good Samaritan, St. Charles, and St. Catherine hospitals for complex cases, trauma care, and physician referrals in eastern Long Island.
• NYU Langone Health: NYU Langone is a major NYC-based academic health system actively expanding into Long Island suburbs through its growing ambulatory network and Long Island Community Hospital. Like Catholic Health, it offers nationally ranked specialty care and competes for the same regional patient base across Nassau and Suffolk counties.

Regional players

• Hackensack Meridian Health: Hackensack Meridian is New Jersey's largest integrated health system, operating 18+ hospitals across northern NJ. While geographically separate from Long Island, it is highly comparable as a regional, non-academic multi-hospital system competing against larger NYC academic centers for community-based specialty care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CHS_LI
• YouTubeyoutube.com/catholichealthli
• Facebookfacebook.com/CatholicHealthLI
• LinkedInlinkedin.com/company/80607
• Instagraminstagram.com/CatholicHealthLI

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Health Services