Human AssistCare

What Human AssistCare does

Human AssistCare is the specialized Patient Support Programs (PSP) and Decentralized Clinical Trials (DCT) division of ItaliAssistenza SpA, an Italian private limited company headquartered in Reggio Emilia with operational offices in Bresso (Milan). The company designs, delivers, and monitors structured programs that combine in-home healthcare services from a credentialed clinical network with digital health tools, targeting therapeutic adherence and continuity of care for patients with chronic or rare diseases. Its stated client base consists of pharmaceutical, biotech, and MedDev sponsors, Contract Research Organizations (CROs), hospital clinical centers, and specialty healthcare facilities, with all current operations confined to Italy.

The technical core is the Digital Health Platform (DHP), a cloud-native platform built on a microservices architecture and exposed through documented APIs for integration with third-party systems and medical devices. The platform supports telemonitoring via wearables, telemedicine and telediagnostics (including ECG, Holter, and echocardiography with remote reporting), a digital patient dossier capturing vital parameters, Patient Reported Outcomes (PRO), and pathology indices, and integration pathways for Digital Therapeutics (DTx) and Software as a Medical Device (SaMD). Services are bundled into three lines: traditional PSPs, digitally enabled Digital PSPs (incorporating AI and DTx), and DCTs that shift clinical trial activity into the patient's home. The company cites over 50 delivered programs across 30 therapeutic areas, more than 100,000 patients supported, and a 97% reported therapeutic adherence rate.

Commercially, Human AssistCare runs an enterprise field-sales GTM targeting large B2B buyers, with no disclosed pricing, no public revenue figures, and no external funding events in the input data. The business is funded organically through its sole-shareholder parent, ItaliAssistenza SpA, which carries Euro 600,000 in stated share capital. The company holds ISO 9001:2015 (quality) and ISO/IEC 27001:2022 (information security, dated January 2024) certifications, asserts full GDPR compliance, and claims HIPAA compliance, collectively positioning it for regulated pharma and CRO procurement processes.

Name

Human AssistCare

Legal name

ItaliAssistenza SpA

Website

https://humanassistcare.it

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Human AssistCare, the PSP and DCT division of ItaliAssistenza SpA, designs and delivers patient support programs and decentralized clinical trials for pharmaceutical, biotech, MedDev, and CRO clients in Italy, combining a 200+ clinical operator network with its cloud-native Digital Health Platform.

Ownership category

akta.pro rank

Product category

Patient Support and Clinical Trial Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082), Services-Prepackaged Software (7372)

akta.pro primary industry

Decentralized/Hybrid Trial Enablement (DCT) Platforms (HLACAOAL)

akta.pro secondary industries

Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK), Therapeutic Companion Apps (Drug-Device-Digital Combination) (HLACANAH)

Keywords

• Patient support programs
• Decentralized clinical trials
• Digital health platform
• Home healthcare services
• Therapeutic adherence programs

Headquarters

HQ city

Bresso

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Patient Support Programs (PSP): Design, development, and delivery of structured Patient Support Programs for pharmaceutical companies to improve therapeutic adherence and quality of life for patients with chronic or rare diseases. Services include home healthcare, teleconsultations, educational materials, psychological counseling, and logistics support.
2. Digital Patient Support Programs (Digital PSP): Advanced digital health solutions integrated with human touch, including telemonitoring, digital patient dossiers, AI and Digital Therapeutics integration, telemedicine services, and educational digital content.
3. Decentralized Clinical Trials (DCT): Home-based clinical trial services including country service management, home healthcare services, clinician support, assisted accompaniment to clinical centers, and logistics services for clinical studies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Human AssistCare designs, delivers, and monitors Patient Support Programs (PSP) and Decentralized Clinical Trials (DCT) for pharmaceutical, biotech, MedDev, CRO, and hospital clients. Services combine home-based healthcare delivered by qualified clinical operators with a proprietary cloud-native Digital Health Platform (DHP) that enables telemedicine, telemonitoring, wearables integration, and Real World Evidence data collection to improve therapeutic adherence in chronic and rare disease patients.

Product overview

Human AssistCare is a division of ItaliAssistenza SpA offering an integrated portfolio of healthcare services combining home healthcare with digital health solutions. The core offerings include: (1) PSP – Patient Support Programs for chronic and rare disease patients, (2) Digital PSP – digitally-enhanced patient support with telemedicine, AI, and Digital Therapeutics, and (3) DCT – Decentralized Clinical Trials enabling at-home clinical study activities. These services are powered by the Digital Health Platform (DHP), a cloud-native platform that coordinates home care delivery, remote monitoring, and data collection across all programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Support Programs (PSP) Structured patient support programs designed and delivered for pharmaceutical, biotech, and MedDev companies to improve therapeutic adherence and quality of life for patients with chronic or rare diseases. Combines home healthcare services, teleconsultations, educational materials, psychological counseling, and personalized logistics support.
• Digital Patient Support Programs (Digital PSP) Advanced digital-health-enabled patient support programs for pharmaceutical and biotech clients, integrating telemedicine, telemonitoring with wearables, AI and Digital Therapeutics (DTx), patient digital dossiers, and educational digital content with human touch clinical support for continuous personalized care and Real World Evidence generation.
• Decentralized Clinical Trials (DCT) Decentralized clinical trial services for CROs and sponsors that move part of clinical study activities to the patient's home, including country service management, home healthcare nursing, clinician support, assisted accompaniment to clinical centers, and logistics services, reducing hospital visits and improving enrollment, accessibility, and cost efficiency.
• Digital Health Platform (DHP) Cloud-native digital health platform with microservice architecture that coordinates home-based and remote patient service delivery for PSP and DCT programs. Integrates with third-party systems, PACS, and medical devices via documented APIs, supports televisits and teleconsultations, telemonitoring, digital patient dossiers, and aggregated anonymized KPI and Real World Evidence reporting for partner companies.

Quantifiable outcome

• 97% therapeutic adherence rate among patients in their programs
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ICON plc: ICON plc is a major global CRO offering clinical trial services, decentralized trial capabilities, and patient-centric solutions. It competes with Human AssistCare for pharma DCT and PSP work as part of a much broader services portfolio.
• IQVIA: IQVIA is the world's largest CRO with extensive DCT, patient support, and real-world evidence capabilities. While far broader in scope, it directly competes for the same pharma PSP and DCT budgets that Human AssistCare targets.

Emerging players

• Doccla: Doccla is a European virtual ward and remote patient monitoring provider delivering hybrid home-monitoring services to the NHS and pharma-sponsored programs. Its hybrid model and clinical-operator network overlap with Human AssistCare's PSP/Digital PSP offering.

Direct peers

• Castor: Castor provides an eClinical platform with ePRO, eCOA, and DCT modules widely used by CROs and pharma. It overlaps with Human AssistCare's DHP in clinical data capture and DCT enablement.
• ObvioHealth: ObvioHealth operates a DCT platform and home-visit network for hybrid and fully decentralized clinical trials, serving pharma and biotech sponsors with a comparable technology-plus-operators model.
• Science 37: Science 37 is a DCT-native provider combining a patient-facing technology platform with in-home and mobile clinician networks to run fully decentralized clinical trials, directly comparable to Human AssistCare's hybrid PSP/DCT model for pharma customers.
• Clario: Clario (formed via ERT/Bioclinica merger) supplies eCOA, cardiac safety, imaging, and decentralized trial technology used across the pharma industry. It competes with Human AssistCare in DCT technology, remote diagnostics, and clinical outcome assessments.
• Medable: Medable is a leading DCT enablement platform providing eCOA, ePRO, telehealth, and remote monitoring technology for decentralized clinical trials. It competes directly with Human AssistCare's DCT offering and DHP technology layer, especially for pharma-sponsored trials.

Regional players

• DomusVi Italia: DomusVi Italia operates home care and residential care services across Italy, including skilled home health assistance. It is comparable to Human AssistCare for the in-home healthcare delivery side of PSPs, though without the DCT and digital platform layer.
• Korian Italia: Korian Italia is one of the largest home care and senior services operators in Italy, providing skilled home health and assistance services. It is comparable to Human AssistCare's home-based PSP delivery in the Italian market, though focused on elder services rather than pharma-sponsored PSP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/humanassistcare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Human AssistCare