What Datacom does

Datacom (legal name Teracom Telemática S.A.) is a Brazilian telecommunications equipment manufacturer founded in 1998, headquartered in Eldorado do Sul, Rio Grande do Sul, where it operates a vertically integrated manufacturing facility with modern SMT assembly lines, automated inspection, and quality control. The company employs between 251 and 500 people and is one of the largest telecom-equipment development teams in Latin America. Datacom's product portfolio spans the full network stack from backbone to access: IP/MPLS and Metro Ethernet switches (DM4000/DM4100/DM4200/DM4300/DM4700 series), DWDM transport including the DM4920 1.6Tbps muxponder and DM936 passive mux/demux family, GPON/XGS-PON OLTs (DM4610–DM4615) and ONUs/CPEs (DM986/DM987), IP routers (DM2500), Wi-Fi 6 routers and enterprise access points (DM956, DM-AP), OCP-compliant servers (DM-SV01/SV04), LAN switches (DM-S100/S300/S400 plus DM1100–DM1300 series), and legacy SDH/PDH multiplexers and E1 converters. The company maintains a proprietary network operating system, DmOS, used across its switching and GPON platforms, and an integrated network management platform, DmView, which provides fault, performance, security, provisioning, and configuration management across the portfolio, layered on SNMP, NETCONF/YANG, TR-069, and REST APIs.

Datacom serves four primary customer segments: Brazilian internet service providers (ISPs), telecom operators (Claro, Oi, Vivo, TIM, Algar), government and utilities, and the corporate enterprise market (retail, healthcare, education, finance) reached through a partner program of system integrators and resellers. It also maintains an international sales channel for export markets. Revenue is generated through hardware sales (the dominant stream), tiered DmView software licensing (a freemium tier supporting up to 15 devices plus paid Enterprise tiers), paid technical support contracts with 5x8 or 24x7 SLAs, and professional services spanning network design, consulting, implementation, and training (both in-person at headquarters and through the EAD online platform). Go-to-market is direct sales with 15 regional account managers covering all Brazilian states, dedicated account managers for each major operator and government accounts, plus a parallel partner program for the corporate segment. Datacom is privately held with no disclosed parent company, no public funding rounds, and no external investment backing identified in the source data.

Name

Datacom

Legal name

Teracom Telemática S.A.

Website

https://datacom.com.br

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Datacom (Teracom Telemática S.A.) is a Brazilian telecom equipment manufacturer, founded in 1998, producing switches, GPON, DWDM, routers, servers, and LAN/Wi-Fi gear for ISPs, telecom operators, government, and enterprise customers via its proprietary DmOS operating system and DmView management platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Eldorado

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Networking Hardware Sales: Sale of telecommunications equipment including switches, routers, GPON OLTs/ONUs, DWDM platforms, transceivers, Wi-Fi equipment, network appliances, and servers. Products sold through direct sales force and channel partners.
2. Software Licensing (DmView): Network management software licensing with tiered options from free (Enterprise Lite) to paid enterprise versions. Additional licenses available for multi-vendor CLI templates and high availability architecture.
3. Professional Services: Technical services including network design projects, consulting, implementation, and training programs. Training offered both in-person at headquarters and through EAD platform.
4. Technical Support Services: Support services including free basic support portal and paid support options (5x8 or 24x7) with guaranteed SLAs for enterprise customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Datacom designs, manufactures, and sells telecommunications networking equipment spanning from backbone to access, including GPON/XGS-PON OLTs and ONUs, Metro Ethernet/IP-MPLS switches, DWDM transport platforms, IP routers, Wi-Fi access points, OCP-compliant servers, and optical transceivers. The portfolio is anchored by the proprietary DmOS network operating system and DmView network management platform, enabling unified management across all hardware platforms. The company also offers professional services including network design, consulting, implementation, and training.

Product overview

Datacom is a Brazilian telecommunications equipment manufacturer founded in 1998, offering a comprehensive portfolio of network infrastructure products spanning from backbone to access. The portfolio is organized around the proprietary DmOS network operating system and DmView network management platform as the central software stack. Hardware products include: Metro Ethernet/IP-MPLS switches (DM4000, DM4100, DM4200, DM4300, DM4700 series) for carrier core/aggregation; DWDM platforms (DM4920 muxponder, DM936 mux/demux family) for optical transport up to 1.6Tbps; GPON/XGS-PON OLTs (DM4610/DM4615 series) and ONUs/CPEs (DM986/DM987 series) for fiber-to-the-home; routers (DM2500 series) for CPE/enterprise; Wi-Fi routers and enterprise access points (DM956, DM-AP series) for wireless connectivity; OCP-compliant servers (DM-SV01/SV04 with DM1902/DM1904 chassis) for data center edge; LAN switches (DM-S100/S300/S400, DM1100-1300 series) for enterprise networks; SDH/PDH multiplexers (DM880, DM830, DM820, DM705, DM706, DM16E1 series) for legacy TDM transport; and E1/Ethernet converters (DM704). The company serves ISPs, telecom operators, government, and enterprise markets.

Differentiator

Problem solved

Functional benefit

Products and services

• DmOS Network Operating System Proprietary network operating system developed by Datacom for high-availability applications, supporting L2, IP/MPLS, and GPON functionalities across access, aggregation, and core network environments with hardware abstraction layer, NETCONF/YANG support, and CLI management.
• DmView Network Management Platform Integrated network and element management system for supervising, configuring, and automating Datacom equipment management with fault management, performance monitoring, security, configuration, provisioning, auditing, inventory, network discovery, and topological visualization capabilities. Supports ZTP, DWDM circuit management, GPON ONU management, TR-069 ACS, and multi-vendor CLI templates.
• IP/MPLS Metro Ethernet Switches Carrier-grade switch portfolio including DM4780 (IP/MPLS 400GE core), DM4770 (100GE core), DM4270/DM4380/DM4170/DM4250/DM4050 (aggregation switches), DM4370/DM4376/DM4360 (access/demarcation switches), DM4000 (modular), DM4100 (stackable), DM2100-EDD (compact EDD with TDM), and DM2300/DM3000 (L2/L3 access switches) for metro Ethernet and carrier network applications.
• Enterprise LAN Switches (DM-S Series and DM1100-1300 Series) Cloud-managed L2/L3 LAN switches for enterprise markets including DM-S400 (with 1/2.5/10/40GE interfaces), DM-S300 (PoE/PoE+ models with 1GE and 10GE), DM-S100 (8x 1GE + 2x SFP, PoE/PoE+), DM1305E, DM1205E, DM1200E, and DM1105E for enterprise LAN and corporate networking.
• DM4920 DWDM Muxponder DCI (Data Center Interconnect) muxponder solution enabling up to 1.6Tbps data transport in a single modular 2U chassis with 19-inch rack-mountable form factor supporting 400Gbps channels, EDFA and Raman optical amplification, micro-OTDR, OSC management, and FEC on 100GbE interfaces.
• DWDM Passive Mux/Demux Modules (DM936 Series) Passive DWDM MUX/DEMUX modules including DM936 D8CH33 (8 channels CH33-CH40), DM936 S16CH19 (16 ports across 32 channels), DM936 D32CH19 (32 channels CH19-CH50), DM936 D48CH14 (48 channels CH14-CH61), and DM936 C13 Duplexer optical circulator for bidirectional optical links.
• Optical Transceivers Complete line of optical and electrical transceivers including GPON, Gigabit Ethernet, 10GE, 25GE, 40GE, 100GE, and 400GE modules, DWDM fixed-channel modules, and 100GE QSFP-DD Coherent modules for long-distance applications, backed by lifetime warranty.
• GPON/XGS-PON Optical Line Terminals (OLTs) Optical Line Terminal portfolio for high-speed optical access networks including DM4616 (XGS-PON 10 Gigabit Symmetrical), DM4618 (GPON Gigabit), and DM4610/DM4611/DM4612/DM4615 series with 4 to 16 GPON interfaces, 1GE and 10GE SFP+ uplinks, and redundant power supplies.
• GPON/XGS-PON ONUs and CPEs Optical Network Units and customer-premises equipment including DM987-SFP and DM986-SFP (SFP form factor ONUs), DM987-1010 (XGS-PON bridge/router), DM986-100 (1GE CPE), DM986-110 VOIP (CPE with FXS voice), DM984-420 (4x1GE + 2xFXS), DM986-414Q (Wi-Fi 2.4/5.8 GHz), and DM986-416 AX30/AX27 (Wi-Fi 6 AX3000/AX2700).
• DM2500 Series IP Routers IP router family including DM2500 6GT+2GC (6x 1GE + 2x Combo SFP/RJ45), DM2500 4GT+2GX+LTE (4x 1GE + 2x SFP + LTE 4G), DM2500 4GT+LTE (4x 1GE + LTE), and DM2500 4GT (4x 1GE) with redundant power supplies for enterprise and edge routing.
• DM956 Series Wi-Fi 6 Routers Wi-Fi 6 Dual Band 2.4/5GHz consumer routers including DM956 AX3000 and DM956 AX2700 with 3x LAN 1GE and 1x WAN 1GE interfaces for residential and small business deployments.
• Enterprise Wi-Fi Access Points and Security Gateway Corporate Wi-Fi access points and security gateway including DM-AP 610 (AX1800 indoor), DM-AP 620 (AX3000 indoor), DM-AP 920 (AX3000 outdoor), and DM-AP GT110 next-generation unified security gateway for enterprise network security.
• DM8630 Network Appliance Network appliance based on Intel Atom C3000 processors for corporate networks through virtualized services such as NFV/SD-WAN, featuring six Gigabit Ethernet interfaces in a compact desktop form factor.
• OCP-Compliant Servers (DM-SV Series) OCP-compliant server portfolio including DM-SV01 (dual AMD EPYC processors, 16-64 cores each, up to 2TB RAM, OCP 2.0 NIC slot), DM-SV04 (single AMD EPYC processor, up to 1TB RAM, OCP 3.0 NIC/HBA slots), DM1902 Chassis (up to two servers), and DM1904 Chassis (up to four servers) with AC or DC redundant power.
• SDH Multiplexers Modular SDH multiplexer family including DM880 (STM-64), DM830 (STM-16), DM820 (compact STM-16), DM810 (STM-4), and DmSTM-1 (STM-1) supporting E1, E3/DS3, Ethernet, and Gigabit Ethernet interfaces for legacy TDM transport.
• Multiservice and PDH Multiplexers Multiservice and PDH multiplexer family including DM705 (modular, STM-1 uplink, redundant power), DM706 (compact E1 multiplexer), DM16E1-DM4E1 (PDH multiplexer compliant with G.751 and G.742), and DM4E1S (Telebras Slim standard PDH optical modem) for legacy voice and data transport.
• Professional Services Specialized services including logical network design, network consulting, implementation, and training programs for Datacom products and solutions, plus technical support services available through support portal with paid 5x8 or 24x7 SLA-backed options.

Quantifiable outcome

• Up to 1.6Tbps transport capacity in a single DM4920 DWDM chassis
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

One partnership is on record.

• System Integrators and ResellerscoreChannel Partner/ Reseller/ DistributorPartner program targeting system integrators and equipment resellers serving the Brazilian corporate market. Partners receive differentiated commercial conditions, specialized technical support, and access to exclusive training programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Huawei: Global vendor of GPON OLTs, IP/MPLS routers, DWDM, and enterprise networking; competing with Datacom across carrier and enterprise segments in Latin America, especially among Claro and Vivo.
• Cisco Systems: Global incumbent in routing, switching, optical, and enterprise networking; broader portfolio competing with Datacom's enterprise LAN switch and managed Wi-Fi launches (DM-S100/S300/S400, DM-AP series).
• Ciena: Global incumbent in DWDM, optical transport, and packet networking with metro/DCI solutions; competes in the same high-capacity transport category as Datacom's DM4920 platform for major Brazilian operators.
• ZTE: Chinese vendor of GPON OLTs/ONUs, IP/MPLS, and optical transport; competes aggressively on price with Datacom across Brazilian ISP and operator procurements.
• Nokia (Network Infrastructure): Supplier of carrier-grade IP/MPLS, optical transport, and GPON/XGS-PON systems; competes with Datacom for tier-1 operator accounts and large enterprise deals in Brazil.

Direct peers

• Calix: U.S.-based vendor focused on access networking and GPON/XGS-PON systems for ISPs and broadband operators; overlapping with Datacom's DM4610/DM4615 OLTs and DmView management layer.
• DZS (formerly DASAN Zhone): Vendor of GPON, broadband access, and cloud-managed networking gear targeting regional carriers and ISPs; comparable access and management portfolio to Datacom's offerings.
• Padtec: Brazilian optical networking manufacturer specializing in DWDM systems and transceivers; competes head-to-head with Datacom's DM4920 muxponder and DM936 mux/demux line for carrier optical transport customers.
• ADTRAN: Provider of fiber access, GPON, and carrier-grade networking equipment with strong presence among regional ISPs and altnets; product overlap with Datacom's switches, GPON, and routers.
• Furukawa Electric / Furukawa Industrial S.A. Brazilian-Japanese maker of optical fiber, cabling, and FTTx/GPON solutions for ISPs and carriers; directly comparable to Datacom's GPON OLT/ONU and access portfolio serving the same Brazilian ISP customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datacom