The Windward Islands Bank

What The Windward Islands Bank does

The Windward Islands Bank (WIB) is a privately held commercial bank headquartered in Philipsburg, Sint Maarten, founded in 1960 and operating as the Sint Maarten member of the Maduro & Curiel's Group (MCB Group), a regional banking conglomerate spanning the Dutch Caribbean (Aruba, Bonaire, Curaçao, Sint Maarten). The bank serves retail, small business, and corporate customers across four physical branches (Philipsburg, Cole Bay, Simson Bay, St. Eustatius), a Bankomatiko ATM network, POS terminals, and digital channels that include personal and business online banking, a mobile banking app, the WIBDirect Corporate commercial banking platform, and Sentoo for real-time local payments.

WIB's product set spans current, savings, youth, pension, non-resident, and term-deposit accounts (in XCG, USD, and EUR); personal, car, mortgage, and green-energy loans; debit cards and a range of credit cards including the XCG-denominated Kompa Leon cashback card, AAdvantage Mastercard, Visa Business, and Mastercard Corporate; and business services such as merchant acquiring, payroll automation, letters of credit, bank guarantees, and trade finance. Underlying technology is a cloud-based digital banking platform integrated within the MCB Group, with proprietary features such as digital account opening with e-signing, multi-user role-based access in WIBDirect Corporate, and Sentoo's sub-10-second bank-to-bank payment routing.

The bank earns revenue across net interest income from lending and deposits, recurring credit-card annual membership fees, merchant acquiring commissions (1.5–5% take rates depending on card brand), POS and e-commerce rental fees, and transaction-based service charges (wire transfers, statements, standing orders). Distribution is direct-to-consumer via branches and digital self-serve channels, with correspondent-banking rails (Bank of America for USD, ING Belgium for EUR) enabling international payments, and a parent-group network providing cross-border acceptance in Curaçao and Aruba. Customer concentration is dispersed across personal, SME, and corporate segments, with named partnerships spanning five insurance carriers (Ennia, Fatum, Gulf, Island Heritage, Nagico) and payroll integrations with six third-party providers.

Name

The Windward Islands Bank

Legal name

The Windward Islands Bank

Website

https://wib-bank.net

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

51–100 employees

Short description

The Windward Islands Bank is a privately held commercial bank in Philipsburg, Sint Maarten, serving personal, business, and corporate customers with deposit accounts, lending, credit cards, merchant services, digital banking, and real-time payments as the Sint Maarten member of the MCB Group across the Dutch Caribbean.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211), Commercial Banking (522110), Credit Card Issuing (522210)

SIC

State Commercial Banks (6022), National Commercial Banks (6021), Personal Credit Institutions (6141)

akta.pro primary industry

Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

akta.pro secondary industry

Cross-Border A2A & Bank Transfer Networks (FSAMAIAF)

Keywords

• Retail banking services
• Commercial banking
• Consumer lending
• Merchant payment processing
• Digital banking

Headquarters

HQ city

Philipsburg

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Interest Income from Lending: The bank generates revenue through interest on personal loans, car loans, mortgages, business term loans, working capital facilities, and green energy loans. Interest is charged on revolving credit facilities and installment loans with various repayment terms.
2. Merchant Services Commission: Commission income from processing credit and debit card transactions for merchants. Rates vary by card type: credit cards up to 5% maximum, Kompa Leon up to 3.5% maximum, MCB Group debit cards 1.5%, local non-MCB debit cards 1.85%, Maestro 1.85% (max XCG 5.00 per transaction).
3. Terminal and Service Fees: Monthly rental fees for POS terminals (USD 40.00), wireless terminals (USD 60.00), E-commerce setup (USD 150.00 one-time) and monthly E-commerce fee (USD 20.00).
4. Account and Transaction Fees: Fees for ATM transactions, wire transfers (international payments in USD via Bank of America with free transfers up to USD 500.00), account administration, statement services, standing orders, and check services.
5. Credit Card Fees: Annual membership fees for business credit cards: Mastercard Corporate USD 105, Visa Business USD 105, AAdvantage Mastercard Black Business USD 350, Kompa Leon annual fee XCG 79.50. Additional revenue from cash advances and balance protection insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Windward Islands Bank is a traditional commercial bank in Sint Maarten providing deposit accounts (current, savings, youth, pension, non-resident, term deposits), credit and debit cards (Kompa Leon XCG cashback, AAdvantage travel rewards, Visa Business, Mastercard Corporate, Bankomatiko debit), consumer and commercial loans, merchant POS acquiring services, trade finance (Letters of Credit, Bank Guarantees), payroll automation, and the Sentoo real-time local payment solution. It distributes through four physical branches, online and mobile banking, an ATM and POS network, and the cross-border MCB Group single-portal infrastructure spanning Sint Maarten, Curaçao, Aruba, and Bonaire.

Product overview

The Windward Islands Bank is a traditional commercial bank offering a comprehensive suite of personal and business banking products. The core offerings center on deposit accounts (current, savings, youth savings, pension, non-resident, and term deposits), credit cards (personal and corporate variants including Kompa Leon XCG cashback cards, AAdvantage rewards cards, Visa Business, and Mastercard Corporate), loans (personal, car, mortgage, and green energy loans), and business services (merchant services, commercial credit, payroll automation, and payment solutions). The bank's digital platform includes Personal Online Banking, Business Online Banking, WIBDirect Corporate for large enterprises, and proprietary payment solutions like Sentoo (real-time local payments) and Sentoo.me (payment request app). Physical infrastructure includes Bankomatiko ATMs and POS terminals accepting Visa, Mastercard, and contactless payments including Apple Pay and Samsung Pay. The bank operates in Sint Maarten with acceptance across Curaçao and Aruba via the MCB Group network.

Differentiator

Problem solved

Functional benefit

Brands

• Kompa Leon: A credit card brand offering 1% cashback on total yearly spending, accepted in St. Maarten, Curaçao, and Aruba, operating in Caribbean Guilder (XCG).
• Green Energy Loan
• WIBDirect Corporate
• WIB Mobile
• Bankomatiko
• Sentoo
• Sentoo.me
• BSure

Products and services

• WIB Current Account A versatile personal checking account available in XCG (Caribbean Guilder) or USD, allowing deposits and withdrawals on demand with real-time tracking through Online Banking and a WIB Bankomatiko Smartcard for global purchases and ATM access; targeted at individual residents and consumers in Sint Maarten.
• WIB Savings Account A savings account available in both XCG and USD with progress tracking through Online Banking, designed for growing personal savings over time; targeted at individual consumers in Sint Maarten.
• WIB Youth Savings Account A savings plan for young savers to build good financial habits, with savings automatically transferred to a regular account when the account holder turns 18; targeted at minors and their parents/guardians in Sint Maarten.
• WIB Pension Account A retirement savings account with management through Online Banking or WIB Mobile Banking App, with the option to appoint a trusted person with power of attorney; targeted at pensioners in Sint Maarten.
• WIB Non-Resident Account A digital bank account designed specifically for non-residents, allowing account opening from anywhere in the world with finalization via a quick in-person visit after online application; targeted at non-residents wanting a Sint Maarten bank account.
• WIB Term Deposits Time deposits available in 3-month, 6-month, and 1-year terms offered in XCG, USD, and EUR currencies with a minimum opening amount of 5,000 in the respective currency; targeted at personal savers and businesses seeking fixed-term investment.
• WIB Student Account A free student checking account in Sint Maarten with a Bankomatiko+ debit card and easy access to manage finances through WIB Mobile Banking app, with no monthly fee; targeted at students in Sint Maarten.
• WIB Personal Loan Financing for personal needs such as appliances, computers, medical expenses, special family events, vacations, and other personal expenditures; targeted at individual consumers in Sint Maarten.
• WIB Car Loan Vehicle financing with terms up to five years for new cars and three years for used cars, with dealer application support; targeted at individual consumers in Sint Maarten purchasing vehicles.
• WIB Mortgage Flexible mortgage products for home purchases with application processing via form submission and document requirements including salary slips, bank statements, and identification; targeted at individual consumers purchasing residential property in Sint Maarten.
• WIB Green Energy Loan (Personal and Business) Financing products for homeowners and businesses to invest in solar panels, inverter systems, and other renewable energy equipment, designed to lower utility bills while promoting environmental sustainability; targeted at homeowners and businesses seeking to invest in renewable energy.
• WIB Contactless Credit Card A credit card with EMV-certified chip technology and contactless NFC payment capability for seamless, secure, and swift transactions worldwide, with low annual fees, emergency card replacement, and balance protection insurance; targeted at individual consumers.
• WIB Kompa Leon Card A Caribbean Guilder (XCG) credit card providing 1% cashback on total yearly spending, accepted in St Maarten, Curaçao, and Aruba with no exchange fees; targeted at personal consumers for everyday local shopping and travel.
• WIB Kompa Leon Corporate Card A corporate XCG credit card providing 1% annual cashback on company expenses, accepted in St Maarten, Curaçao, and Aruba with no exchange fees, with optional Credit Card Balance Protection Program; targeted at corporate customers in the Dutch Caribbean.
• WIB AAdvantage Mastercard Black Business Card A premium business credit card earning 1 AAdvantage mile per US$2 spent, with 7,500 bonus miles for enrollment and 2,500 miles for program conversion, featuring worldwide acceptance, travel insurance, auto rental coverage, purchase protection, extended warranty, and elite travel assistance; targeted at senior executives and business travelers.
• WIB Visa Business Card A business credit card designed for senior executives with EMV-certified chip security, higher spending limits, rental insurance in USA/Canada, 24-hour customer service, and contactless Money Card feature; targeted at senior executives of Sint Maarten businesses.
• WIB Mastercard Corporate A corporate Mastercard for business use with worldwide acceptance and cash advance capabilities at Bankomatikos ATMs and participating banks; targeted at large corporate customers.
• WIB Bankomatiko Smart Card (Debit) A Mastercard debit card enabling cash withdrawals at ATMs, purchases at merchants worldwide, and contactless payments, including the Bankomatiko+ variant with enhanced features; targeted at personal account holders.
• WIB Visa MoneyCard A prepaid card product offered by WIB for money transfers and payments; targeted at personal users seeking a prepaid instrument.
• WIB Kompa Leon Gift Card A gift card product with a 16-digit card number for balance checking, displayed in XCG currency; targeted at personal gifting use cases.
• WIB Merchant Services Card acceptance services for merchants including POS terminal deployment accepting Visa, Mastercard, Vpay, Discover/Diners, American Express, Kompa Leon, and Maestro, with support for contactless NFC, Apple Pay, Samsung Pay, and QR code payments; targeted at SMB merchants across Sint Maarten.
• WIB Business Term Loans Long-term and short-term business financing for equipment purchases, vehicles, property, renovations, or refinancing existing debt, tailored for comfortable repayment; targeted at SMBs and corporate borrowers.
• WIB Working Capital Facility Operating Line of Credit allowing businesses to overdraw accounts up to an agreed limit for purchasing inventory and offering flexible credit terms to customers; targeted at SMBs managing cash flow.
• WIB Supplier Solutions Panel of services including Letters of Credit and Bank Guarantees to help businesses work with suppliers securely; targeted at businesses engaging in domestic and international trade.
• WIB Small Business Services Advisory and support services for startups and expanding businesses with relationship managers providing guidance on planning and execution; targeted at early-stage and growing SMBs in Sint Maarten.
• WIB Digital Account Opening A digital onboarding platform enabling customers to open bank accounts from home without paperwork or in-person visits through digital identity verification, e-signing, document upload, and online submission; targeted at personal and business customers in Sint Maarten including non-residents.
• WIB Business Online Banking Internet banking service for small to medium-sized business customers enabling account monitoring, loan and credit card management, payments, payroll, and transaction history access from any computer; maximum 20 third-party payments of USD 15,000/XCG 25,000 per day and maximum 5 wire transfers of same limit per day; targeted at SMBs in Sint Maarten.
• WIBDirect Corporate Advanced commercial internet banking platform for large businesses providing account information, account transfers, third-party payments (local and international via SWIFT), file uploads for payroll and accounts payable processing, and checkbook ordering; targeted at large corporate and institutional clients of MCB Group.
• WIB Personal Online Banking Personal internet banking platform with account overview, transaction history, bill payments, wire transfers, daily exchange rates, customizable payment templates, cyber receipts, Dutch language option, and mobile app access, free for personal payments; targeted at personal account holders.
• WIB Mobile Banking Mobile banking application enabling customers to access accounts, make payments, wire transfers, and manage finances from smartphones with full access control that can be turned off if phone is lost or stolen; targeted at personal customers.
• Sentoo Payment Solution A local real-time online payment solution enabling merchants to accept payments via redirect to the buyer's bank mobile app or online banking, with instant settlement (under 10 seconds for participating banks) and support for online payments, recurring billing, payment links, and QR codes; targeted at merchants accepting online payments.
• Sentoo.me App A free mobile payment request app (similar to Tikkie) for splitting bills, collecting money for gifts and charity, and receiving instant payments via WIB Mobile Banking, with sharing via WhatsApp, SMS, email, or QR code and 2-week payment link validity; targeted at personal users.
• Easy Charge A cell phone prepaid credit service for UTS and TELCELL networks allowing users to recharge phones via SMS without buying prepaid cards by registering at a WIB ATM, receiving passcode via SMS, and sending RC command to 111; targeted at personal mobile phone users.
• Letter of Credit Services Trade finance services including Commercial/Documentary Letter of Credit for single transactions and Standby Letter of Credit as guarantee for payment defaults on multiple shipments; targeted at businesses engaged in trade finance.
• Automatic Bill Payment (Standing Orders) Automatic periodic payment service for utilities (TelEm, UTS, GEBE) and other recurring bills, arranged at branches or via WIB Business Online Banking / WIBDirect Corporate; targeted at personal and business customers with recurring obligations.
• WIB Payroll Automation Business payroll solution eliminating manual salary collection, supporting WIBDirect Corporate and WIB Business Online Banking with options for file uploads or email processing, and compatible with Paytime, Payroll Pro, Sal 90, Salomo, WiWi, and Qwanto programs; targeted at SMBs and corporate employers.
• WIB Insurances (Personal) Personal insurance products offered through broker partnerships with Ennia, Fatum, Gulf, Island Heritage, and Nagico Insurances, including home, auto, health, and travel coverage; targeted at personal customers seeking insurance coverage.
• WIB Business Insurances Business insurance products offered through broker partnerships with Ennia, Fatum, Gulf, Island Heritage, and Nagico Insurances including general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance; targeted at businesses seeking coverage.
• Safety Deposit Boxes Secure storage boxes available in 4 sizes at Main branch, Cole Bay, Simson Bay, and St. Eustatius locations with annual rental fees and client-only access with complete discretion; targeted at personal and business customers needing secure physical storage.

Quantifiable outcome

• 1% annual cashback on Kompa Leon credit cards credited on total yearly spending
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered supporting and core.

• Ennia InsurancesupportingOthersThe Windward Islands Bank works as a broker with Ennia Insurance and other insurers to offer insurance quotations to business customers, allowing them to choose policies that fit their needs including general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance.
• Fatum InsurancesupportingOthersThe Windward Islands Bank works as a broker with Fatum Insurance to offer insurance quotations to business customers, providing options for general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance.
• Gulf InsurancesupportingOthersThe Windward Islands Bank works as a broker with Gulf Insurance to offer insurance quotations to business customers, providing options for general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance.
• Island Heritage InsurancesupportingOthersThe Windward Islands Bank works as a broker with Island Heritage Insurance to offer insurance quotations to business customers, providing options for general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance.
• Nagico InsurancessupportingOthersThe Windward Islands Bank works as a broker with Nagico Insurances to offer insurance quotations to business customers, providing options for general, business interruption, marine, burglary, vehicle, liability, and construction all-risk insurance.
• MCB Group (Maduro & Curiel's Bank Group)coreStrategic or Co-development PartnerWIB is a member of MCB Group, a financial services conglomerate operating across the Dutch Caribbean (Sint Maarten, Curaçao, Aruba, Bonaire). The partnership enables cross-border banking access, shared technology platforms, coordinated card acceptance networks, and consolidated financial reporting. MCB Group celebrates its 110th anniversary in 2026.
• Bank of AmericasupportingTechnology or IntegrationBank of America N.A. serves as correspondent bank for international wire transfers in US Dollars, enabling WIB customers to send and receive USD payments globally. Transfers up to USD 500.00 are processed free of correspondent charges.
• ING BelgiumsupportingTechnology or IntegrationING Belgium SA/NV serves as correspondent bank for international wire transfers in Euros, enabling WIB customers to send and receive EUR payments to Belgium and the SEPA zone.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Republic Bank: Trinidad and Tobago-based regional bank with Caribbean-wide operations offering personal, business, and corporate banking. Comparable as a broader Caribbean incumbent with regional scale exceeding WIB's single-jurisdiction footprint.
• RBC Royal Bank Caribbean: Royal Bank of Canada's Caribbean franchise offering personal, business, and wealth banking across the region. Comparable as a broad regional incumbent with international brand recognition and broader product portfolio than WIB.
• FirstCaribbean International Bank: Major regional Caribbean commercial bank owned by CIBC, with operations across multiple Caribbean territories. Comparable as a broad regional incumbent offering personal, business, and corporate banking with larger scale and broader geographic reach than WIB.
• Scotiabank Caribbean: Scotiabank's Caribbean operations spanning multiple territories with full-service banking offerings. Comparable as a broad regional incumbent with deeper capital base and more extensive product suite than WIB.

Others

• Sagicor Financial: Regional financial services group operating across the Caribbean in banking, insurance, and investments. Comparable as a regional financial services peer providing banking and insurance products in overlapping Dutch Caribbean markets, though broader in scope than WIB.

Direct peers

• Caribbean Mercantile Bank (CMB): Sister bank within the MCB Group, operating in Aruba with a similar full-service personal and business banking model. Directly comparable as a group entity serving a parallel Dutch Caribbean market with shared platforms and product lines.
• Orco Bank: Curaçao-headquartered commercial bank serving the Dutch Caribbean with personal, business, and private banking services. Comparable as a local Caribbean commercial bank with similar product mix and customer segments to WIB.
• Banco di Caribe: Curaçao-based commercial bank offering personal, business, and corporate banking in the Dutch Caribbean. Comparable as a local Caribbean commercial bank with a similar deposit and lending product set serving a parallel market.
• Maduro & Curiel's Bank (MCB Curaçao): Flagship bank of the MCB Group, headquartered in Curaçao. Directly comparable in product mix, customer segments, and digital banking infrastructure, with shared group technology and product platforms.
• Maduro & Curiel's Bank (MCB Bonaire): Sister bank in the MCB Group, operating in Bonaire. Directly comparable in market structure (small island Dutch Caribbean economy) and product offering, with shared group-level technology and merchant acquiring capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Windward Islands Bank