The Arcade

What The Arcade does

The Arcade Cleveland is a historic indoor shopping center and event venue located at 401 Euclid Avenue in the Gateway District of downtown Cleveland, Ohio. Originally opened in May 1890 at a cost of $875,000 and financed by prominent Cleveland industrialists including John D. Rockefeller and Charles Brush, it was America's first indoor shopping center and was nicknamed 'Cleveland's Crystal Palace' at its opening. The property features distinctive 19th-century architecture — wrought iron balconies and a glass atrium ceiling designed by John M. Eisenmann and George H. Smith, modeled after Milan's Galleria Vittorio Emanuele II — and was the first building in Cleveland listed on the National Register of Historic Places. A $60-million renovation completed in 2001 restored the deteriorated structure while modernizing facilities.

The Arcade operates a two-level commercial leasing model offering over 46,500 square feet of space: more than 25,500 sq ft of restaurant and retail storefronts on the upper level and over 21,000 sq ft of office and food court space on the lower level. The property also includes 14 function rooms and the Arcade Atrium available for meetings, weddings, and special events, coordinated through the on-site Hyatt Regency Cleveland at The Arcade. Revenue is generated primarily through recurring multi-year commercial leases with retail, restaurant, and office tenants (e.g., Pizza216, Flight Social, Rising Star Coffee, Marengo Luxury Spa, Erie Insurance, U.S. Post Office), event venue rental fees, and ancillary valet/self-parking services. The 2016 partnership between Skyline Investments Inc. and Colliers International repositions the property as a cohesive hub of artisanal activities while preserving its historic character.

Property management is handled by Newmark Knight Frank under Property Manager Judy Simon, and the property's go-to-market is relationship-driven direct leasing supported by a marketing presence through its website, Facebook, and Twitter (@hyattcleveland). The current customer mix spans SMB retail and food and beverage tenants, one enterprise hospitality partner (Hyatt Regency), and a government tenant (U.S. Post Office), serving both consumer foot traffic and event-driven B2B bookings.

Name

The Arcade

Legal name

The Arcade Cleveland

Website

https://theclevelandarcade.com

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

11–50 employees

Short description

The Arcade Cleveland is a historic 1890 indoor shopping center and event venue in Cleveland's Gateway District, leasing retail, restaurant, and office space across 46,500+ sq ft while hosting meetings and weddings through its on-site Hyatt Regency partner.

Ownership category

akta.pro rank

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Others

Revenue model

1. Retail and Restaurant Lease Income: The Arcade generates revenue by leasing commercial space to retailers, restaurants, and service businesses. Over 25,500 square feet of restaurant and retail storefronts on the upper level and over 21,000 square feet of office and food court space on the lower level.
2. Event Venue Rental: Revenue from hosting meetings, weddings, and special events in 14 function rooms and the Arcade Atrium, coordinated through Hyatt Regency Cleveland at The Arcade.
3. Parking Services: Valet parking and self-parking services available on-site and nearby, providing additional revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

The Arcade Cleveland is a historic indoor shopping center that leases commercial space to retail, restaurant, office, and service tenants across two levels totaling over 46,500 square feet. It also rents 14 function rooms and the Arcade Atrium for meetings, weddings, and special events, and provides on-site valet and self-parking services. The property operates as a multi-tenant commercial real estate venue located in downtown Cleveland's Gateway District.

Product overview

The Arcade Cleveland is a historic indoor shopping center and event venue occupying a National Register of Historic Places building at 401 Euclid Avenue in downtown Cleveland's Gateway District. The property operates as a unified venue offering multiple services: (1) The Arcade Cleveland core venue featuring two levels of retail, dining, and office space; (2) 1890 Restaurant & Lounge, a Hyatt Regency-operated full-service restaurant; (3) The Arcade Atrium and 14 function rooms for event hosting; and (4) valet parking and self-parking services. The complex is managed by Skyline Investments Inc. and Colliers International, with event coordination through Hyatt Regency Cleveland at The Arcade.

Differentiator

Problem solved

Functional benefit

Products and services

• Upper Level Restaurant & Retail Leasing
• Lower Level Office & Food Court Leasing
• Arcade Atrium Event Venue
• Function Room Event Rentals
• Valet Parking Services

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Colliers InternationalcoreStrategic or Co-development PartnerColliers International partners with Skyline Investments to manage and develop the vision for The Arcade Cleveland, focusing on revamping the center to foster continuity between spaces while maintaining historic qualities and individuality.
• Hyatt Regency Cleveland at The ArcadecoreStrategic or Co-development PartnerThe Hyatt Regency Cleveland at The Arcade operates the 1890 Restaurant & Lounge within the property and provides event coordination services for meetings, weddings, and special events in the venue's 14 function rooms and Arcade Atrium.
• NGKF (Newmark Knight Frank)minorImplementation/ SI/ Consulting PartnerNGKF provides property management services for The Arcade. Contact Judy Simon serves as Property Manager for building and tenant-related matters.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Reading Terminal Market: Historic enclosed public market in Philadelphia operating dozens of food and retail merchants inside a preserved landmark structure. Comparable as a curated urban historic venue combining retail, food, and tourism traffic under one roof.
• Ferry Building Marketplace: Historic San Francisco waterfront landmark repurposed as a curated marketplace of artisan food, retail, and event tenants. Directly comparable to The Arcade as a preserved landmark converted into a curated retail/F&B venue.
• Pike Place Market: Iconic historic public market in Seattle operating retail, food, and event tenants in a preserved urban setting. Comparable to The Arcade in its historic-landmark positioning, multi-tenant artisanal retail/F&B model, and reliance on tourism-driven foot traffic.
• Time Out Market: Curated food hall and cultural-marketplace concept operating in landmark urban buildings across multiple cities. Comparable to The Arcade in its curated artisan F&B/retail tenant mix, emphasis on destination experience, and use of distinctive architectural settings.
• Ponce City Market: Adaptive-reuse historic building in Atlanta converted into a curated food hall, retail, and office destination. Comparable to The Arcade in its historic-preservation-driven repositioning into a curated artisan retail/F&B venue.
• Grand Central Market: Historic downtown Los Angeles food hall and retail market housed in a landmark building, offering curated F&B and specialty retail tenants. Comparable in its historic-landmark positioning, curated artisanal tenant mix, and downtown urban location.
• Faneuil Hall Marketplace: A historic urban marketplace in downtown Boston combining retail storefronts, restaurants, and event space under one landmark roof. Directly comparable to The Arcade as a multi-tenant historic mixed-use property that monetizes tourism foot traffic and curated tenant mixes.

Regional players

• West Side Market: Historic Cleveland public market in the Ohio City neighborhood operating multi-tenant food and retail stalls. Comparable as a Cleveland-area historic landmark marketplace with curated vendors, though it focuses on a public-market rather than leased-retail/dining/event model.

Broad incumbents

• Taubman Centers: Established US shopping center REIT focused on premium and outlet retail properties. Broad incumbent comparable for The Arcade's leased-retail commercial real estate model, though Taubman operates a multi-property portfolio rather than a single historic urban asset.
• Brookfield Properties: Large diversified commercial real estate owner/operator with significant urban retail and mixed-use assets including historic properties. Comparable as a broad incumbent in urban retail real estate operations and asset management, though at vastly greater scale and portfolio breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/thearcadecle
• Facebookfacebook.com/pages/Cleveland-Arcade/108108359212547

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arcade