IV Care Options
IV Care Options (Palmetto Infusion Services) is a private outpatient and home infusion therapy provider operating 40+ ambulatory clinics across six Southeastern US states, delivering 60+ infusion therapies to approximately 20,000 patients and 100,000+ treatments annually on a referral-driven, insurance-reimbursed basis.
- Company typePrivate
- Founded1999
- HeadquartersMacon, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What IV Care Options does
IV Care Options, operating commercially as Palmetto Infusion Services, is a private healthcare services provider that delivers outpatient and home-based infusion and injection therapy to acute and chronically ill patients across the Southeastern United States. Founded in 1999 and headquartered in the Southeast US, the company operates a network of 40+ ambulatory infusion clinics spanning six states — North Carolina, South Carolina, Georgia, Florida, Alabama, and Virginia — and supplements that footprint with a home infusion service line. The platform administers 60+ infusion therapies, executes 100,000+ treatments per year, and serves roughly 20,000 patients annually, with a self-reported 99% patient satisfaction score and a self-claimed "#1 Infusion Service Provider in the Southeast" position.
The core technology stack is a clinical operations platform rather than a software product: it encompasses clinic-based infusion administration, home infusion delivery logistics, systematic patient outcomes reporting, an in-house insurance verification and prior-authorization workflow, and a full-time patient advocacy program that handles financial assistance, appeals, and payment plans. The company runs 24/7 clinical support and offers private or group infusion rooms across its clinic network. There are no disclosed APIs, software integrations, AI/ML components, mobile applications, or proprietary digital therapeutics in the source material — the platform is fundamentally a regulated healthcare services delivery operation.
Revenue is generated through insurance reimbursement (including Medicare and Medicaid) under two streams: outpatient clinic infusion, billed per treatment via payer reimbursement, and home infusion, billed on a usage-based model. Go-to-market is sales-led and referral-driven, with patient acquisition flowing through physician/provider referral relationships, online referral forms, social media presence on Instagram/Facebook/LinkedIn, and a video testimonial library used for trust-building. Pricing is not publicly disclosed; the company supplements payer billing with financial assistance and patient payment plans but does not list direct-pay cash pricing. Ownership is private with no disclosed parent, institutional investor, or funding history in the source data.
IV Care Options firmographics
Firmographics- Name
- IV Care Options
- Legal name
- Palmetto Infusion
- Website
- https://ivcareoptions.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- IV Care Options (Palmetto Infusion Services) is a private outpatient and home infusion therapy provider operating 40+ ambulatory clinics across six Southeastern US states, delivering 60+ infusion therapies to approximately 20,000 patients and 100,000+ treatments annually on a referral-driven, insurance-reimbursed basis.
- Ownership category
- akta.pro rank
IV Care Options industry classification
Industry- Product category
- Infusion Therapy Services
- NAICS
- Outpatient Care Centers (6214), Home Health Care Services (62161)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Infusion Therapy Centers (Outpatient) (HLAFABAF)
- akta.pro secondary industries
- Home Infusion Therapy Providers (HLAFAEAE), IV Therapy, Infusion & Injection Services (Home-Based) (HSABACAF)
Keywords
Where IV Care Options is headquartered
LocationHeadquarters
- HQ city
- Macon
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
IV Care Options business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Outpatient Infusion Services: Revenue generated from providing infusion and injection therapy services at ambulatory clinics. Services are billed per treatment or through insurance reimbursement, with 100,000+ infusion treatments administered annually.
- Home Infusion Services: Home-based infusion therapy services for patients requiring ongoing treatment for acute or chronic conditions. Revenue generated through insurance reimbursement and direct patient billing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Insurance-based healthcare services with financial assistance options |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
IV Care Options product offering
Product offeringCore offering
IV Care Options (operating as Palmetto Infusion Services) provides outpatient clinic-based and home-based infusion and injection therapy services for acutely and chronically ill patients. The company operates a network of 40+ ambulatory infusion clinics across six Southeastern states and delivers 60+ infusion therapies, supported by insurance verification, prior authorization, patient outcome reporting, and a dedicated patient advocacy program.
Product overview
IV Care Options (operating as Palmetto Infusion Services) provides a unified healthcare services platform consisting of outpatient clinic-based infusion therapy and home-based infusion services. The company operates over 40 clinic locations across North Carolina, South Carolina, Georgia, Florida, Alabama, and Virginia, delivering 60+ infusion therapies. The core offering combines Outpatient Infusion Services and Home Infusion Services, supported by comprehensive Plans of Treatment and The Palmetto Experience patient care model featuring dedicated patient advocates and 24/7 clinical support.
Differentiator
Problem solved
Functional benefit
Products and services
- Outpatient Infusion Services Clinic-based infusion and injection therapy provided at 40+ ambulatory infusion centers across the Southeast, treating acutely and chronically ill patients with conditions such as autoimmune and neurological disorders; patients are admitted through physician referral or direct intake.
- Home Infusion Services Home-based infusion and injection therapy for acutely or chronically ill patients, providing a cost-effective and seamless care alternative delivered in the patient's residence.
- Plans of Treatment (60+ Therapies) Coordinated treatment plans covering 60+ infusion and injection therapies developed in partnership with patients' referring physicians to deliver personalized care for acute and chronic conditions.
Quantifiable outcome
- 99% Patient Satisfaction Scores
- +4 more outcomes
Companies that use IV Care Options
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
IV Care Options technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
IV Care Options partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights4 records
IV Care Options competitors and assessment
Company assessmentDirect peers
- Amerita: Specialty home infusion provider serving acute and chronic patients across multiple states. Comparable in home infusion focus, payer-reimbursed economics, and chronic therapy portfolio.
- Soleo Health: Specialty home and ambulatory infusion provider focused on chronic and complex conditions. Closely comparable in therapy breadth (60+ biologics), payer mix, and dual-channel delivery model.
- Option Care Health: Largest independent US provider of home and alternate-site infusion services with national coverage. Directly comparable as a scaled ambulatory and home infusion operator serving chronic and acute patients via physician referrals.
- Premier Infusion Care: Home infusion provider focused on IV antibiotics, biologics, and chronic conditions. Comparable in home-based delivery, payer mix, and physician referral GTM.
- Vital Care Infusion Services: Franchise network of home and specialty infusion pharmacies serving chronic patients. Comparable therapy breadth and community-based infusion delivery model, though structured as a franchise rather than corporate clinics.
- IVX Health: Multi-state operator of outpatient infusion centers targeting chronic conditions. Highly comparable outpatient clinic model with private suites, physician referrals, and modern patient experience.
- National Infusion Services: Regional home infusion provider with multi-state operations. Comparable as a focused infusion services company serving chronic patients through physician referrals and insurance reimbursement.
Broad incumbents
- Coram CVS Specialty Infusion Services: National home infusion arm of CVS Health operating at scale within a vertically integrated payer-pharmacy-retail platform. Comparable core service offering but vastly broader resources and national footprint.
Emerging players
- InfuSystem Holdings: Provides infusion pumps and related services to hospitals, oncology clinics, and home providers. Partial overlap through infusion delivery infrastructure, though focused on equipment rather than therapy administration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
IV Care Options social profiles
Digital presenceIV Care Options financial estimates
Financial estimateRevenue estimate
Valuation estimate
IV Care Options leadership team
Management profileNumber of profiles
IV Care Options funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IV Care Options M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IV Care Options
What does IV Care Options do?
IV Care Options (operating as Palmetto Infusion Services) provides outpatient clinic-based and home-based infusion and injection therapy services for acutely and chronically ill patients. The company operates a network of 40+ ambulatory infusion clinics across six Southeastern states and delivers 60+ infusion therapies, supported by insurance verification, prior authorization, patient outcome reporting, and a dedicated patient advocacy program.
Is IV Care Options a public or private company?
IV Care Options is a private company. It is classified as unknown and is currently operating.
When was IV Care Options founded?
IV Care Options was founded in 1999. It employs 101 to 250 people.
Where is IV Care Options based?
IV Care Options is headquartered in Macon, United States, in the North America region.
How does IV Care Options make money?
Two revenue lines are on record. Outpatient Infusion Services are the primary driver. The others are home Infusion Services.
Who are IV Care Options's main competitors?
Direct peers on record are Amerita, Soleo Health, Option Care Health, Premier Infusion Care, Vital Care Infusion Services, IVX Health and National Infusion Services. Coram CVS Specialty Infusion Services is listed as a broad incumbent. InfuSystem Holdings is listed as an emerging player.
Does IV Care Options have an API?
No public API is recorded for IV Care Options.
What industry is IV Care Options in?
IV Care Options's product category is Infusion Therapy Services. Its primary akta.pro industry code is HLAFABAF, Infusion Therapy Centers (Outpatient), with a secondary code of HLAFAEAE, Home Infusion Therapy Providers. Its NAICS code is 6214 and its SIC code is 8093.