Coconut Grove Business Improvement District

What Coconut Grove Business Improvement District does

The Coconut Grove Business Improvement District (BID) is a nonprofit organization established on April 1, 2009, by the City of Miami to promote and manage the Coconut Grove commercial district in Miami, Florida. The BID operates from its headquarters at 3250 Mary Street, STE 305, Coconut Grove, Miami, FL 33133, and serves local businesses, property owners, restaurants, service providers, and visitors within defined district boundaries. Its core service lines include a Block-By-Block ambassador cleanliness and safety patrol, business outreach and member support, event programming (Coconut Grove Arts Festival, King Mango Strut, Grove Cup Watch Party, holiday celebrations), and digital marketing infrastructure including the Grovite and BID Business newsletters, the IKE Network digital kiosk advertising platform, the coconutgrove.com business directory, and active social media channels.

The BID is governed by a 9-member Board of Directors chaired by City of Miami District 2 Commissioner Damian Pardo, with Mark Burns serving as Executive Director (appointed May 2024). Day-to-day operations are executed by a lean team including Operations Manager Alex Barcenas, Block-By-Block Operations Manager Sully Silva, and Business Communications Liaison Bill Kress, who conduct twice-monthly business outreach visits. In May 2026, the BID expanded into mobility services through a partnership with Circuit, launching an all-electric on-demand microtransit shuttle in coordination with the City of Miami and Miami Parking Authority.

The BID's revenue model is based on recurring assessments collected from member businesses and property owners within the district boundaries, which fund cleanliness operations, marketing initiatives, events, and capital projects. Membership benefits include access to the BID's marketing platforms (newsletter, IKE kiosks, social media), event participation, cleanliness and infrastructure advocacy, and direct city government coordination. The organization does not disclose its financials publicly and operates without a dedicated technology platform or AI/ML capabilities—its value proposition is grounded in community relationships, regulatory designation, and centralized coordination rather than proprietary technology.

Name

Coconut Grove Business Improvement District

Legal name

Coconut Grove Business Improvement District

Website

https://coconutgrove.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

The Coconut Grove Business Improvement District is a City of Miami-designated nonprofit that funds cleanliness patrols, events, marketing, and member services for businesses in Coconut Grove, Miami, via recurring member assessments.

Ownership category

akta.pro rank

Product category

Commercial District Management

NAICS

Convention and Trade Show Organizers (56192)

SIC

Services-Membership Organizations (8600), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Master-Planned Community & POA Management (BPAJAHAD)

Keywords

• Business improvement district
• Commercial district management
• District marketing services
• Community event management
• Street cleanliness services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. BID Member Assessments: The Coconut Grove BID collects assessments from member businesses and property owners within the district to fund operations including cleanliness (Block-By-Block ambassadors), marketing, events, and capital projects.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

The Coconut Grove Business Improvement District (BID) is a nonprofit organization that delivers centralized services to commercial businesses within Miami's Coconut Grove district. Its core services include the Block-By-Block ambassador cleanliness and safety patrol program, district-wide marketing through newsletters and digital kiosks (IKE Network), organization of community events and festivals, a public events calendar and business directory, a business outreach program with face-to-face member check-ins, and a partnership-operated electric microtransit shuttle service (Circuit).

Product overview

Coconut Grove BID operates as a unified marketing and operations platform supporting local businesses through multiple interconnected services. The core offerings include the Business Directory and Event Calendar (information services), the Grovite Newsletter and BID Business Newsletter (marketing communications), the IKE Network digital kiosks (advertising), the Block-By-Block Operations program (maintenance and safety), the Business Outreach Program (member support), and the Circuit Shuttle Service (transportation/mobility). These services work together to promote a thriving business environment in Miami's historic Coconut Grove district.

Differentiator

Problem solved

Functional benefit

Products and services

• Block-By-Block Operations Ambassador-based cleanliness and safety patrol program maintaining district streets, sidewalks, and signage, and coordinating repairs and infrastructure improvements with city departments and utility companies.
• Business Outreach Program Face-to-face business check-in program where BID staff conduct twice-monthly visits to member shops, restaurants, and service providers, providing marketing support and resource connections.
• Grovite Newsletter Weekly email newsletter keeping subscribers informed about Coconut Grove events, special deals, business news, and community updates; sign-up available through the website.
• BID Business Newsletter Weekly newsletter for BID members providing business updates, marketing tips, exclusive event invites, operations news, resources, leadership insights, and community buzz.
• IKE Network Digital Kiosks Digital kiosk advertising network offering BID members full-screen ads, poster apps, and custom Photo Booth filters for promotional visibility throughout the district.
• Event Calendar Public-facing calendar showcasing all events in Coconut Grove, serving as the most visited section of the BID website and primary public events platform.
• Business Directory Comprehensive online directory of Coconut Grove businesses organized by category including Eat & Drink, Health & Beauty, Shopping, Lodging, and Services.
• Circuit Shuttle Service All-electric, on-demand microtransit service in partnership with Circuit providing address-to-address rides throughout Coconut Grove, connecting residents and visitors to shopping, dining, parks, and transit links.
• Special Events and Festivals Produced community events including the Coconut Grove Arts Festival, King Mango Strut parade, Grove Cup World Cup watch parties, holiday celebrations, and seasonal festivals driving foot traffic to member businesses.

Quantifiable outcome

• 3,000 fans at Grove Cup Watch Party event
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Circuit (Microtransit Service)coreStrategic or Co-development Partner · 11 May 2026Partnership with Circuit to introduce an all-electric, on-demand neighborhood shuttle service in Coconut Grove. The service provides address-to-address rides within the service area, connecting residents and visitors to shopping, dining, parks, healthcare, offices, waterfront destinations, and transit links. Service launched with ribbon-cutting ceremony on May 11, 2026.
• City of MiamicoreStrategic or Co-development Partner · 11 May 2026City of Miami, specifically District 2 Commissioner Damian Pardo, partnered with the BID on the Circuit shuttle service initiative. The City is a key partner in supporting BID operations and infrastructure projects.
• Miami Parking AuthorityminorOthers · 11 May 2026Complimentary Circuit shuttle rides are provided to connections with Miami Parking Authority lots as part of the transit partnership.
• Greater Miami Convention and Visitors Bureau (GMCVB)minorGTM or Marketing Partner · 9 November 2024GMCVB offers free customer service training called 'Miami Begins With Me' for BID members and employees to sharpen skills and build awareness of tourist needs. GMCVB also coordinates tourism-related initiatives benefiting the district.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alliance for Downtown New York: Lower Manhattan BID providing cleaning, safety, marketing, events, and economic development services funded by commercial member assessments. Highly comparable structure and service mix to the Coconut Grove BID.
• Times Square Alliance: Manages and promotes the Times Square district in NYC through cleanliness programs, public events, marketing, and public-private partnerships funded by member assessments. Operates on the same BID model as Coconut Grove BID and is the most-cited reference for district management organizations in the US.
• Georgetown Business Improvement District: Washington DC BID providing marketing, events, cleanliness, and transportation/parking services to Georgetown's commercial district members. Closely mirrors Coconut Grove BID's mix of marketing, events, and mobility programming.
• Downtown Brooklyn Partnership: Manages and promotes Downtown Brooklyn through cleaning/safety, marketing, events, and economic development funded by member assessments. Same BID structure and service suite as Coconut Grove BID.
• Bryant Park Corporation: Nonprofit managing Bryant Park in NYC via member/tenant funding, providing events, programming, and operations. Closely mirrors the BID model applied to a specific commercial/public-space node in a major US city.
• Pike Place Market Preservation and Development Authority: Public authority managing a historic Seattle market district through events, marketing, and operations serving member tenants and vendors. Same district-management function but with a public-authority governance structure rather than a pure member-assessment BID.

Others

• Greater Miami Convention and Visitors Bureau: Regional tourism marketing organization that partners with Coconut Grove BID on training (e.g., "Miami Begins With Me"). Not a BID peer, but an adjacent destination-marketing organization operating in the same Miami tourism ecosystem.

Regional players

• Wynwood BID: Wynwood's district improvement organization in Miami, providing cleanliness, safety, and event-driven marketing for member businesses. Direct regional peer operating the same BID model in an adjacent Miami neighborhood.
• Miami Downtown Development Authority: Public-private district management entity for Downtown Miami, focused on economic development, planning, and placemaking. Comparable governance/funding model but broader downtown geography rather than a single commercial node like Coconut Grove.
• Lincoln Road Business Improvement District: Manages the Lincoln Road pedestrian mall in Miami Beach via a BID, providing events, marketing, and maintenance services funded by member assessments. Comparable service mix and event-driven foot-traffic focus within the broader Miami market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/coconutgrovebid
• YouTubeyoutube.com/@coconutgroveBID
• Facebookfacebook.com/coconutGroveMiamiFL
• LinkedInlinkedin.com/company/coconut-grove-business-improvement-district
• Instagraminstagram.com/coconutgrovemiami

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coconut Grove Business Improvement District