A Star Air Conditioning and Plumbing

What A Star Air Conditioning and Plumbing does

A Star Air Conditioning and Plumbing (legal name: Astar Air Conditioning, Plumbing & Electric) is a family-owned home services contractor serving the Dallas-Fort Worth Metroplex. Founded in 1996/1997 and headquartered at 9201 Forest Lane in Dallas, the company delivers HVAC, plumbing, drain/sewer, and electrical installation, repair, and maintenance to residential homeowners and commercial property operators. It holds Texas contractor licenses across all three trades (TACLB00028662E for HVAC, M46192 for plumbing, TECL-38309 for electrical), employs 51-100 personnel including NATE-certified technicians, and is recognized as a Lennox Premier Dealer. The firm carries an A+ BBB rating and a 4.8-star average across 2,817 customer reviews, accumulated over nearly three decades of operation.

The business generates revenue across four streams: transactional HVAC services (cooling, heating, ductless mini-splits, heat pumps, indoor air quality), plumbing services (repairs, water heaters, water treatment, gas lines, repiping), electrical services (panels, rewiring, EV chargers, generators, smart home, surge protection), and the Gold Star Membership recurring program that bundles priority scheduling, preventative maintenance, and member discounts. Pricing is quote-based and not publicly disclosed; the company advertises upfront pricing and offers third-party financing. No proprietary software platform is referenced — service delivery runs on inbound phone leads, online contact forms, and dispatch of field technicians from fully-stocked vehicles.

Distribution is exclusively direct-to-consumer via field service and inbound phone/online sales, supported by a marketing program built on local SEO (city-specific landing pages for 30+ DFW municipalities), an extensive educational blog, named-customer testimonials, the Gold Star loyalty program, and promotional offers. The company is privately held with no disclosed institutional investment, no M&A activity, no parent company, and no public listing.

Name

A Star Air Conditioning and Plumbing

Legal name

Astar Air Conditioning, Plumbing & Electric

Website

https://astardfw.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

A Star Air Conditioning and Plumbing is a family-owned home services contractor in the Dallas-Fort Worth Metroplex delivering HVAC, plumbing, drain/sewer, and electrical installation, repair, and maintenance to residential and commercial customers since 1997.

Ownership category

akta.pro rank

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. HVAC Services: Revenue from installation, repair, and maintenance of air conditioning, heating, and indoor air quality systems for residential and commercial customers. Includes emergency HVAC services available 24/7. Revenue is transactional per service call with no subscription component for standard service.
2. Plumbing Services: Revenue from plumbing repair, installation, and maintenance including drain cleaning, hydro jetting, water heater services (tank and tankless), water filtration, gas lines, and repiping. Emergency plumbing services available 24/7.
3. Electrical Services: Revenue from electrical safety inspections, generator installation, panel upgrades, rewiring, EV charger installation, home automation, lighting installation, and surge protection services.
4. Gold Star Membership Program: Annual membership program offering priority service, preventative maintenance tune-ups, and exclusive discounts on repairs for HVAC, plumbing, and electrical systems. Provides recurring subscription revenue with customer retention benefits.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

A Star Air Conditioning and Plumbing is a family-owned home services company providing HVAC, plumbing, drain & sewer, and electrical installation, repair, and maintenance for residential and commercial customers across the Dallas-Fort Worth Metroplex. Services include AC and heating, water heaters, water filtration, gas lines, electrical panels, generators, EV chargers, and home automation, with 24/7 emergency support and a recurring Gold Star Membership maintenance plan.

Product overview

A Star Air Conditioning, Plumbing & Electric is a family-owned home services company offering a comprehensive suite of HVAC, plumbing, and electrical services across the Dallas-Fort Worth metroplex. The company operates as a service-centric business rather than a product manufacturer, providing installation, repair, maintenance, and emergency services through licensed technicians. The core service offerings span air conditioning (including ductless mini-split systems and heat pumps), heating systems (central heating and furnaces), plumbing (ranging from leak detection to water heaters and water treatment solutions), drain and sewer services, and electrical work (including panels, wiring, EV chargers, generators, and smart home automation). The company sells and installs equipment from major brands including Lennox, Goodman, Carrier, Trane, Rheem, and American Standard, and backs its services with a Gold Star Membership maintenance program offering priority service and preventative care.

Differentiator

Problem solved

Functional benefit

Brands

• Gold Star Membership: Priority service membership program offering preventative maintenance, priority scheduling, and exclusive savings for HVAC, plumbing, and electrical systems

Products and services

• Air Conditioning Services

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Lennox InternationalcoreTechnology or IntegrationAstar is a Lennox Premier Dealer, authorized to sell, install, and service Lennox heating and cooling equipment. This partnership provides access to premium HVAC products, factory support, training, and marketing resources. Being a Premier Dealer indicates high standards for installation quality and customer satisfaction.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Angi (Angi Leads / Angi Ads): Lead-generation platform connecting homeowners to local service pros including HVAC and plumbers. A potential customer-acquisition channel but also a structural threat if it raises Astar's cost of customer acquisition over time.
• Lennox International: HVAC equipment manufacturer and Astar's core Premier Dealer partner. Not a competitor but a key upstream supplier whose product roadmap, rebate programs, and dealer economics directly shape Astar's revenue and margins.

Direct peers

• Goettl Air Conditioning & Plumbing: Multi-state residential HVAC and plumbing contractor with a comparable premium dealer positioning, membership programs, and 24/7 service model. Closest scaled private competitor pursuing similar cross-trade strategy.
• ABC Plumbing, Heating, Cooling & Electric: Texas-based multi-trade residential service company combining plumbing, HVAC, and electrical under a single brand with strong local SEO presence, directly comparable to Astar on service scope and go-to-market.
• Baker Brothers Plumbing, Air & Electric: DFW-based multi-trade residential service company offering plumbing, HVAC, and electrical services under one brand. Closest direct peer given identical service mix, geography, and family-owned positioning.
• Frymire Home Services: Long-standing DFW residential HVAC, plumbing, and electrical contractor with a similar one-stop-shop model and multi-trade service trucks. Operates in the same metro and competes for the same homeowners.

Broad incumbents

• Roto-Rooter: National plumbing and drain services franchise with a well-known consumer brand. A direct overlapping competitor in Astar's plumbing and drain/sewer revenue streams with stronger national advertising reach.
• Service Experts Heating & Air Conditioning: National HVAC service and replacement franchise with similar premium dealer relationships and membership offerings. Represents the at-scale incumbent threat Astar faces if it expands beyond DFW.
• One Hour Heating & Air Conditioning: National residential HVAC franchise with strong branding, membership plans, and emergency service positioning. Comparable to Astar on customer value proposition though franchise-owned rather than independent.
• American Residential Services (ARS) / Rescue Rooter: Large national residential HVAC, plumbing, and electrical services platform. Provides a benchmark for scale economics and acquisitive rollup strategy, though it operates across many markets rather than a single metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AStarAirCondit1
• Facebookfacebook.com/astarheatandair

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A Star Air Conditioning and Plumbing