South East Catering

What South East Catering does

Sud Est Restauration (SER / South East Catering) is a family-owned French collective catering company founded in 1993 by Hervé Mayeux and headquartered in Manziat (Ain), operating across the Bourgogne, Rhône-Alpes, and Franche-Comté regions. The company prepares and serves meals on-site at client establishments in two core verticals: healthcare (EHPAD/nursing homes, disability centers such as FAM, and other medical-social facilities) and education (crèches through lycées). Its portfolio is anchored by a core catering contract business, supplemented by four distinct service lines: SERFORM (a Qualiopi-certified professional training division covering HACCP, modified textures, and culinary skills), in-house dietetics services (menu validation, food plans, malnutrition prevention), the proprietary GUIDE QUALITE S.E.R. quality management framework (opening audits, semi-annual audits, monthly hygiene reviews, bacteriological sampling), and consulting/diagnostic services.

The business model is B2B managed-services contracting with institutional clients, primarily in healthcare and public education, with meals prepared in on-site kitchens staffed by SER personnel (chefs and site managers). Revenue is supplemented by training fees from SERFORM. The company emphasizes operational specialization, particularly in modified-texture meal preparation (mixée, moulue, hachée) developed since 2005 for elderly and disabled populations, in-house production (75% of pastries), regional/local sourcing, and a HACCP-compliant food safety culture supported by continuous internal training. Go-to-market is enterprise field sales with direct relationships, reinforced by community events at client sites; digital presence is limited.

SER holds Qualiopi certification for training, is GDPR-compliant, and reports strong operational metrics including 94-96% client satisfaction on training programs and a 93-94/100 gender equality index. Pricing is not publicly disclosed. The company is privately held with no external investors or parent company identified in the available data.

Name

South East Catering

Legal name

Sud Est Restauration

Website

https://sud-est-restauration.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Sud Est Restauration is a family-owned French collective catering company founded in 1993, providing on-site meal services, dietetics, training, and quality management to healthcare facilities and schools across Bourgogne, Rhône-Alpes, and Franche-Comté.

Ownership category

akta.pro rank

Product category

Institutional / Contract Catering

NAICS

Food Service Contractors (72231), Special Food Services (7223)

SIC

Retail-Eating Places (5812)

akta.pro primary industry

Food Services & Catering (On-site/Corporate Dining/Vending) (IMAIAAAE)

Keywords

• Collective catering
• Institutional food service
• Healthcare catering
• School meal services
• Modified texture foods

Headquarters

HQ city

Manziat

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Collective Catering Contracts: B2B catering services provided to healthcare facilities and educational institutions through long-term contracts. Meals prepared and served on-site at client establishments.
2. Training Services (SERFORM): Professional training courses in culinary arts, food safety, and service for external clients. Includes HACCP, modified textures, pastry basics, and service training.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Sud Est Restauration provides on-site collective catering services to healthcare and educational institutions across Bourgogne, Rhône-Alpes, and Franche-Comté. The company prepares and serves meals directly at client facilities, including elderly care homes (EHPAD), disability centers (FAM), and schools from crèches through lycées. Supplementary services include dietetics consulting, HACCP and modified-texture training through the SERFORM academy (Qualiopi-certified), and catering operations consulting and diagnostics.

Product overview

Sud Est Restauration operates as a family-owned collective catering company founded in 1993, offering a unified portfolio of catering services across medical-social (healthcare facilities, elderly care homes, disability centers), educational (crèches, primary, secondary, high schools), and custom catering sectors. The core offering is supplemented by SERFORM training services, dietetics consultation, quality management systems (Quality Guide S.E.R.), and consulting services. The company emphasizes traditional cooking with fresh products and regional supplier partnerships, operating across Bourgogne, Rhône-Alpes, and Franche-Comté regions.

Differentiator

Problem solved

Functional benefit

Brands

• SERform: Training division of Sud Est Restauration with Qualiopi certification offering culinary and hygiene training courses for collective catering professionals

Products and services

• Collective Catering Services On-site collective catering services for healthcare facilities (EHPAD, medical-social establishments, disability centers) and educational institutions (crèches, primary, secondary, high schools). Meals are prepared and served on-site at client establishments across Bourgogne, Rhône-Alpes, and Franche-Comté.
• SERFORM Training Services Professional training courses covering culinary skills, modified-texture food preparation, HACCP regulation and food safety, pastry basics, and service. Delivered by the Qualiopi-certified SERFORM division to industry professionals.
• Dietetics Services In-house dietitian services including menu validation, food plans, dietary consultations, and nutritional enrichment programs targeting malnutrition prevention among elderly and disabled populations.
• Consulting and Diagnostic Services Advisory and diagnostic services for establishments to improve catering operations, including operational reviews and recommendations tailored to client needs.

Quantifiable outcome

• 96.83% client satisfaction rate for HACCP training (2024)
• +5 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• API Restauration: French collective catering company serving healthcare, education, and corporate sectors across multiple regions. Most directly comparable peer given similar B2B contract model and target customer segments in French institutional catering.
• Convivio: French regional collective caterer serving schools, healthcare, and corporate clients. Comparable on B2B contract structure and regional operating model with focus on institutional dining.
• Restalliance: French contract caterer specialized in healthcare, elderly care, and medical-social facilities. Highly comparable on healthcare segment focus and modified-texture expertise, both serving EHPAD and clinical establishments.
• Sogeres: French contract caterer serving corporate, healthcare, and education clients. Comparable B2B catering model with focus on institutional clients and on-site food service delivery.
• Dupont Restauration: Mid-sized French contract caterer focused on healthcare, senior care, and education sectors. Comparable on customer mix and emphasis on regional presence with medical-social specialization.
• Ansamble: French collective catering operator serving healthcare, education, and corporate clients with focus on local sourcing. Directly comparable on target segments and on-site service delivery model.

Broad incumbents

• Compass Group: World's largest contract catering company with French subsidiary operating in healthcare, education, and corporate segments. Overlaps with SER in institutional dining tenders across France.
• Elior Group: Major French-headquartered contract catering group operating across healthcare, education, and corporate dining globally. Competes with SER in French institutional tenders but at significantly larger scale and broader geographic reach.
• Sodexo: Global contract services giant with significant French healthcare and education catering operations. Competes for the same institutional contracts as SER but with national procurement scale and corporate resources.

Regional players

• Mille et un Repas: Regional French collective caterer serving schools and healthcare facilities. Comparable in size and regional model but operates in different French geographies than SER.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sud-est-restauration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South East Catering