Children's Centre Thunder Bay

What Children's Centre Thunder Bay does

Children's Centre Thunder Bay is a non-profit children's mental health and family services organization founded in 1988 and headquartered at 283 Lisgar Street, Thunder Bay, Ontario. It serves infants, children, adolescents, and young adults (birth to age 21) along with their families and caregivers across the City and District of Thunder Bay, delivering a comprehensive portfolio of 20+ programs organized into four service lines: Infant and Child Development (including Blind-Low Vision Early Intervention, FASD Program, Infant Hearing, Preschool Speech and Language, and Coordinated Service Planning), Mental Health and Substance Use (walk-in/talk-in counselling, individual counselling and therapy, Day Treatment, Live-In Treatment, Autism Youth Transition), Parenting Services (parenting programs and supervised access), and Youth Groups (OM Youth Group, The New Mentality, The Other 10%, Choices).

The organization's core technology is an Electronic Clinical Record system secured by passwords and operated under PHIPA compliance. It also coordinates a bilingual (English/French) intake system through The Access Network (1-855-486-5037) and maintains a website (childrenscentre.ca) as its primary information and referral hub. The organization holds Canadian Centre for Accreditation and complies with PHIPA, CYFSA, and YCJA.

Children's Centre Thunder Bay is funded primarily by Ontario provincial government ministries — Ministry of Health, Ontario Health, and Ministry of Children, Community and Social Services — with additional funding from Thunder Bay District Social Services Administration Board, Ontario Trillium Foundation, Children's Centre Foundation, Thunder Bay Community Foundation, Hydro One, and Bell Let's Talk. All services are provided free of charge to clients; there is no fee-for-service revenue model. Go-to-market is community-led and referral-based, with caregivers, families, and professionals initiating access through a caregiver referral form, walk-in clinics, or The Access Network, while strategic delivery is enabled by a partnership with Thunder Bay Counselling and 8 additional service agencies operating walk-in counselling 5 days a week across the catchment.

Name

Children's Centre Thunder Bay

Legal name

Children's Centre Thunder Bay

Website

https://childrenscentre.ca

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Children's Centre Thunder Bay is a non-profit children's mental health and family services organization founded in 1988, delivering free infant development, mental health, substance use, parenting, and youth programs to children, youth, and families across the City and District of Thunder Bay, Ontario.

Ownership category

akta.pro rank

Product category

Children's Mental Health Services

NAICS

Child and Youth Services (624110), Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (62133)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Mental Health & Infant/Early Childhood Consultation (0–5) (EDACAFAO), Service Coordination / Case Management (IDEA Part C) (EDACAFAK), Maternal, Child & Family Health Program Funding (HLAJALAG), Family Advocacy, Parent Training & Support Services (EDAJAKAK)

Keywords

• Children mental health services
• Infant child development
• Family counselling therapy
• Youth support programs
• Parenting support services

Headquarters

HQ city

Thunder Bay

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: The organization is primarily funded by provincial government ministries including the Ministry of Health, Ontario Health, and Ministry of Children, Community and Social Services. Additional government funding comes from Thunder Bay District Social Services Administration Board.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Children's Centre Thunder Bay is a non-profit children's mental health and family services agency providing free, publicly funded programs for infants, children, youth, and families across the City and District of Thunder Bay. Its core offerings span infant and child development services (early intervention, blind-low vision, child care support, coordinated service planning, FASD, infant hearing, preschool speech and language), mental health and substance use services (walk-in/talk-in counselling, counselling and therapy, day treatment, live-in treatment, substance use, autism youth transition), parenting services, and youth groups, all delivered at no cost to clients through government funding.

Product overview

Children's Centre Thunder Bay is a children's mental health and family services organization providing a comprehensive suite of programs organized into four main categories: (1) Infant and Child Development services including early intervention, blind-low vision support, child care support, coordinated service planning, FASD services, infant hearing, and preschool speech and language programs; (2) Mental Health & Substance Use services including walk-in/talk-in counselling, individual counselling and therapy, day treatment, live-in treatment, substance use services, and autism youth transition support; (3) Parenting Services including parenting programs and supervised access; and (4) Youth Groups including OM Youth Group, The New Mentality, The Other 10%, and Choices. The organization serves infants, children, youth, and families in Thunder Bay through a combination of direct service delivery, partnerships with Thunder Bay Counselling for walk-in services, and community-based programming.

Differentiator

Problem solved

Functional benefit

Products and services

• Infant & Child Development Supports children with developmental delays or disabilities through early intervention services, including assessment, coaching, and family support.
• Blind-Low Vision Early Program Provides specialized support and early intervention services for infants and young children who are blind or have low vision.
• Child Care Support Service Supports families and childcare centres in accommodating children with special needs through consultation, resources, and training.
• Coordinated Service Planning Coordinates services across multiple agencies for children and youth with complex needs, ensuring integrated care planning.
• FASD Program Offers assessment, diagnosis support, and intervention services for individuals affected by prenatal alcohol exposure.
• Infant Hearing Program Provides hearing screening and follow-up services for newborns and infants to ensure early detection of hearing loss.
• Preschool Speech & Language Program Offers speech and language assessment and intervention for preschool-aged children with communication delays.
• Walk-In / Talk-in Counselling Single-session walk-in counselling services available without appointment, offered in partnership with Thunder Bay Counselling for children, youth, adults, couples, parents, and families.
• Counselling & Therapy Individual and family counselling services provided by professional therapists for children, youth, and families dealing with mental health challenges.
• Day Treatment School-based therapeutic program providing mental health support while allowing students to maintain their educational placement.
• Live-In Treatment Residential mental health treatment program for youth requiring intensive, round-the-clock therapeutic support.
• Substance Use Services Services addressing substance use concerns for children, youth, and families, including assessment, education, and treatment.
• Autism Youth Transition Program Transition support services for autistic youth moving from children's services to adult services and systems.
• Parenting Programs Educational and supportive programs helping parents develop skills, strategies, and confidence in raising children.
• Supervised Access Supervised visitation services allowing children to safely visit with parents or family members in a monitored setting.
• OM Youth Group (Oshkiniikidjig Miikanens) Youth group for Indigenous young people (Oshkiniikidjig Miikanens) providing cultural connection, peer support, and mental health resources.
• The New Mentality Youth-led mental health initiative creating safe spaces for young people to discuss mental health and reduce stigma.
• The Other 10% Support group and resources for 2SLGBTQ+ youth and their allies, providing a safe and affirming space.
• Choices Group programming helping youth develop decision-making skills, healthy relationships, and positive coping strategies.

Quantifiable outcome

• Walk-in counselling available 5 days a week

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Thunder Bay CounsellingcoreStrategic or Co-development PartnerPartnership to provide single-session walk-in counselling services. Thunder Bay Counselling and Children's Centre Thunder Bay jointly operate walk-in counselling clinics available Wednesdays 12:00 pm - 6:30 pm. Thunder Bay Counselling is located at 544 Winnipeg Avenue. Services available via phone, video, or in-person sessions at (807) 700-0090.
• 8 Mental Health Service AgenciescoreStrategic or Co-development PartnerPartnership with 8 service agencies to enhance access to free mental health counselling clinics. Services are now available 5 days a week across the city and district of Thunder Bay.
• The Access NetworkcoreOthersCentralized access network for coordinating services across multiple providers. Access Network phone: 1 (855) 486-5037.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Kids Help Phone: National e-mental health service for children and youth in Canada, providing 24/7 phone, text, and chat counselling. Broader-scale incumbent serving overlapping child/youth mental health needs with national reach.
• Children's Mental Health Ontario (CMHO): Provincial association representing Ontario's children's mental health centres, providing collective advocacy, standards, and policy work. Adjacent incumbent that coordinates and shapes the funding environment for child mental health agencies like Children's Centre Thunder Bay.

Direct peers

• Kinark Child and Family Services: Ontario-wide children's mental health agency offering child and youth mental health, autism, youth justice, and family services. Directly comparable as a multi-program Ontario children's mental health and developmental services provider with similar government funding model.
• Andrew Fleck Children's Services: Ottawa-based non-profit providing early intervention, child development, childcare resource and supported access programs. Comparable in scope of early childhood developmental services and non-profit funding model.
• Thrive Child Development Centre: Northern Ontario (Sudbury) child development centre offering infant and child development, early intervention, FASD, and family services — closely comparable mix of developmental and family support programs in a similarly sized Ontario city.
• Skylark Children, Youth & Families: Toronto-based child and youth mental health provider offering walk-in counselling, therapy, residential programs, and gender/sexual identity youth services (similar to The Other 10%). Directly comparable in program mix and Toronto/Ontario regional context.
• Youthdale Treatment Centres: Toronto-based children's mental health provider offering residential/live-in treatment, day treatment, and outpatient mental health services for youth. Comparable in residential and day treatment programming.
• Peel Children's Centre: Children's mental health centre serving children, youth, and families in the Peel region with walk-in counselling, counselling/therapy, day treatment, and autism services. Direct peer in service mix and free-government-funded delivery model.

Emerging players

• Stella's Place: Toronto-based young adult mental health drop-in centre offering counselling, peer support, and wellness programs. Comparable in walk-in/drop-in mental health model and youth-focused service design, but serves a younger demographic (ages 16-29).

Regional players

• Thunder Bay Counselling: Local Thunder Bay counselling partner providing walk-in/talk-in single-session counselling services in collaboration with Children's Centre Thunder Bay. Direct regional peer with overlapping service delivery and shared clientele.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/childrenscentretbay

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Children's Centre Thunder Bay