Franchisor Support

What Franchisor Support does

Franchisor Support, founded in 2017 and headquartered in Boca Raton, Florida, is a private professional services and software-enabled firm that delivers end-to-end support for franchisors and multi-location businesses. Its core technology is a Web-to-Print On-Demand e-commerce platform that gives franchisors brand-management controls and provides franchisees with customized portals to access branded templates, view live proofs, and order print and digital marketing materials. The Failsafe Platform extends the offering with rapid system transfer and onboarding for franchise operations.

The company bundles this platform with in-house services across the franchise lifecycle: interior and exterior design, UL licensed fabrication of exterior signage (with permitting and engineering as licensed contractors in all US states), custom packaging, promotional products, real estate finder services, construction support, and compliance training. It positions itself as a single full-spectrum provider replacing multiple vendors, with no subcontractors employed. International office presence spans Boca Raton (HQ), Sao Paulo, Mexico City, Milan, London, and Los Angeles to support multi-country franchise rollouts such as ViVi Holdings (rebranded across six global locations in 28 days) and Your CBD Store (a 530+ store conversion from affiliate network to franchise completed in 90 days, with UK expansion).

Revenue is generated through project-based professional services engagements and ongoing retainer / on-demand print-portal usage under custom enterprise pricing. Pricing is quote-based and not publicly disclosed. GTM is sales-led: direct enterprise engagement with franchisors, consultation requests via the company website, and business development through executive LinkedIn networks. The company has an 11-50 employee headcount, is founder-controlled (CEO Chris Kirby), and shows no disclosed institutional funding or M&A activity.

Name

Franchisor Support

Legal name

Franchisor Support

Website

https://franchisorsupport.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Franchisor Support is a private Boca Raton-based firm that delivers end-to-end brand and operational support to franchisors and multi-location businesses via a Web-to-Print portal bundled with in-house signage, interior/exterior design, printing, and onboarding services.

Ownership category

akta.pro rank

Product category

Franchise Support Services

NAICS

Support Activities for Printing (32312), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Franchise support services
• Web-to-print platform
• Brand management solutions
• Multi-location branding
• Franchisee marketing materials

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Franchise Support Services: Comprehensive B2B services for franchisors including brand development, visual communications, interior/exterior design, signage, and operational support. Services include one-time project-based work (new location setup, rebranding) and ongoing support (marketing portals, compliance).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Franchisor Support is a full-spectrum franchise support provider offering in-house solutions for franchisors and multi-location businesses, including a proprietary Web-to-Print On-Demand e-commerce portal for branded material management, interior and exterior design, UL-licensed signage fabrication, promotional products, custom packaging, and end-to-end franchise operations support. Services cover both one-time project work (new location setup, rebranding) and ongoing support (marketing portals, compliance, supply chain).

Product overview

Franchisor Support is a full-spectrum franchise support company offering a comprehensive suite of services for franchises and multi-location businesses. The core offering is the On-Demand E-Commerce Service (Web-to-Print portal) which provides franchisors with brand integrity controls, complemented by interior design, exterior signage (UL licensed fabrication), promotional products, print portal, and custom packaging services. The company presents specialized case study solutions including ViVi CS for headquarters rebranding projects, YCBD CS for brand standardization and franchise conversion (supporting 530+ stores), and COVID CS for pandemic-related protective signage. All services are delivered in-house with no subcontractors, targeting franchises and multi-location businesses worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• ViVi CS: Case study for ViVi Holdings branding and visual transformation project
• YCBD CS
• COVID CS

Products and services

• On-Demand E-Commerce Service

Quantifiable outcome

• 530+ stores converted from affiliate to franchise model within 2 years
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Allegra Marketing Print Mail: Allegra is a franchised network providing marketing, print, mail, and signage services to small and mid-market businesses, including multi-location operators. Closely comparable to Franchisor Support's combination of print portal, branded materials, and signage services for franchise clients.
• Minuteman Press: Minuteman Press is a franchised printing and marketing services network providing design, print, signage, and promotional products to local businesses. Comparable on the print portal, signage, and franchise-targeted print services delivered to multi-location customers.
• FASTSIGNS: FASTSIGNS is a franchised signage and visual communications provider serving multi-location businesses with exterior/interior signage, graphics, and branded environments. Highly comparable to Franchisor Support's exterior signage and UL-licensed fabrication offerings.

Others

• Big Blue Swim School: Big Blue Swim School is a franchise brand that has publicly cited Franchisor Support-style multi-location rollout support needs. It is included as a representative franchisor customer archetype rather than a direct competitor.

Emerging players

• The Franchise Consulting Company: The Franchise Consulting Company provides franchise development and consulting services including brand strategy, operations manuals, and franchisee recruitment support. Comparable on the brand development and franchisee onboarding elements of Franchisor Support's offering.
• SignZone (Signs.com parent): SignZone/Signs.com operates a web-to-print platform for custom signage, banners, and branded graphics for businesses. Comparable on the on-demand ordering portal for visual communications and signage, though primarily serves direct SMB buyers rather than franchise networks.
• iFranchise Group: iFranchise Group provides franchise development, operations, and consulting services to emerging and established franchisors. Comparable on the franchise operations consulting and brand development side of Franchisor Support's offering.
• FRANdata: FRANdata is a franchise research and analytics firm providing benchmarking, performance data, and strategic insights to franchisors. Comparable as an ecosystem participant serving the same franchisor buyer with operational support and intelligence services.

Regional players

• ImageFIRST Healthcare Laundry Specialists: ImageFIRST is a multi-location commercial services provider delivering outsourced laundry and linen programs to franchise and chain customers. Comparable as a vertically integrated, multi-location franchise support services model, though operating in a different service vertical.

Broad incumbents

• Vistaprint (Cimpress): Vistaprint/Cimpress operates a large-scale web-to-print platform serving small businesses and multi-location operators with branded print and marketing materials. Direct comparable on the web-to-print on-demand portal technology, though much broader in customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/in/chris-kirby-7883a0153

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Franchisor Support