Hong Kong Air Cargo Terminals
Hong Kong Air Cargo Terminals operates SuperTerminal 1, the world's largest multi-level air cargo terminal, providing automated handling, storage, and one-stop-shop services to airlines and freight forwarders at Hong Kong International Airport since 1976.
- Company typePrivate
- Founded1976
- HeadquartersHong Kong, Hong Kong SAR China
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Hong Kong Air Cargo Terminals does
Hong Kong Air Cargo Terminals (Hactl) is a privately held air cargo terminal operator established in 1976, headquartered at SuperTerminal 1, 19 Chun Wan Road, Hong Kong International Airport. The company operates a single, integrated cargo terminal — the world's largest multi-level cargo terminal under one roof — with 174,600 sqm of site area, 395,000 sqm of total floor area, and a stated handling capacity of 3.5 million tonnes per annum. Hactl's services target two primary B2B verticals: commercial airlines requiring cargo terminal operations at HKIA, and freight forwarders and cargo agents moving loose and ULD-containerized shipments through the facility.
Hactl's core technology is built around two proprietary automated storage and retrieval systems: the fully-automated Box Storage System (BSS) for loose cargo, and the world's largest Container Storage System (CSS) for ULDs and air cargo containers. These physical-automation assets are complemented by a digital Member Services Portal (cargo.hactl.com) that provides real-time cargo tracking, booking, and documentation management. Ancillary service lines include one-stop-shop cargo handling (collection, delivery, documentation, customs clearance), IATA-certified training for internal staff and external aviation professionals, and ground transportation for cargo collection and delivery.
Hactl generates revenue primarily through transaction-based fees for cargo handling, storage, and processing on a tonnage/transaction basis, supplemented by professional-services revenue from IATA-certified training and ancillary one-stop-shop services. Pricing is not publicly disclosed and is negotiated directly with airlines and freight forwarders under enterprise agreements. The go-to-motion is B2B enterprise field sales with membership relationships managed through the digital portal and dedicated account management. Distribution is concentrated at HKIA, with no disclosed geographic expansion beyond Hong Kong. The company is private, owned by an undisclosed shareholder base, has no disclosed funding rounds or subsidiaries, and reports 101–250 employees.
Hong Kong Air Cargo Terminals firmographics
Firmographics- Name
- Hong Kong Air Cargo Terminals
- Legal name
- Hong Kong Air Cargo Terminals Limited
- Website
- https://hactl.com
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hong Kong Air Cargo Terminals operates SuperTerminal 1, the world's largest multi-level air cargo terminal, providing automated handling, storage, and one-stop-shop services to airlines and freight forwarders at Hong Kong International Airport since 1976.
- Ownership category
- akta.pro rank
Where Hong Kong Air Cargo Terminals is headquartered
LocationHeadquarters
- HQ city
- Hong Kong
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
Hong Kong Air Cargo Terminals business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Cargo Handling Services: Core cargo terminal operations providing handling, storage, and processing services for air cargo on a tonnage/transaction basis
- IATA-Certified Training: Industry training services providing IATA-certified courses for cargo and aviation professionals
- One-Stop-Shop Services: Comprehensive cargo services including collection, delivery, and ancillary handling services
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Hong Kong Air Cargo Terminals product offering
Product offeringCore offering
Hactl operates SuperTerminal 1 at Hong Kong International Airport, the world's largest multi-level air cargo terminal under one roof, handling up to 3,500,000 tonnes of cargo per annum. The company provides comprehensive B2B air cargo handling, storage, documentation, customs clearance, and ground transportation services to airlines and freight forwarders, supported by the fully-automated Box Storage System (BSS) and the world's largest Container Storage System (CSS).
Product overview
Hong Kong Air Cargo Terminals operates as a single-platform cargo terminal operator with its flagship SuperTerminal 1 being the world's largest multi-level cargo facility under one roof. The company offers a comprehensive suite of integrated services centered around two core automated storage systems: the Box Storage System (BSS) for loose cargo and the Container Storage System (CSS) for ULDs and containers. Supporting services include one-stop-shop cargo handling, IATA-certified training, cargo collection and delivery, and real-time cargo tracking through their member services portal. The company has been innovation and best practice focused since 1976, emphasizing operational excellence and technology-driven solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- One-stop-shop Services Comprehensive suite of cargo handling services including documentation, customs clearance, and value-added services for streamlined air cargo operations, offered to airlines and freight forwarders using HKIA.
- IATA-certified Training IATA-certified training programs for cargo handling, safety, and industry best practices, available to both Hactl staff and external aviation industry professionals.
- Cargo Collection & Delivery Ground transportation services for collecting cargo from and delivering cargo to the terminal, supporting seamless end-to-end logistics chain operations for Hactl customers.
- Cargo Tracking Real-time cargo tracking service enabling shippers, receivers, and forwarders to monitor shipment status and location throughout the handling process at HKIA.
- Member Services Portal Online portal for cargo agents and members to manage bookings, documentation, and cargo handling requests with Hactl at HKIA.
Quantifiable outcome
- 3,500,000 tonnes per annum handling capacity
- +2 more outcomes
Companies that use Hong Kong Air Cargo Terminals
Customer profileSegments2 records
Ideal customer profiles2 records
Hong Kong Air Cargo Terminals technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hong Kong Air Cargo Terminals partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered strategic and minor.
- Hong Kong Trade Development Council (HKTDC)strategicHactl participated in Paris Fashion Week's Hong Kong Designers Showroom organized by HKTDC, showcasing a fashion collection created from retired staff uniforms through upcycling with designer Sing Lo. The initiative was part of Hactl's 50th anniversary celebrations and served as a platform to demonstrate sustainability commitments while promoting Hong Kong's creativity on the international stage.
- Designer Sing LominorCollaboration with fashion designer Sing Lo to create an upcycled fashion collection from retired Hactl staff uniforms for display at Paris Fashion Week. The collection was part of Hactl's sustainability initiative marking the company's 50th anniversary.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Hong Kong Air Cargo Terminals competitors and assessment
Company assessmentBroad incumbents
- Swissport International: Global leader in air cargo and ground handling services, operating at major hubs worldwide. Comparable in providing integrated cargo terminal and ramp services for airlines and freight forwarders.
- dnata: Dubai-based global airport services provider offering cargo handling, ground handling, and travel services. Comparable in providing integrated air cargo terminal operations, though in different geographies.
- Menzies Aviation: UK-based global aviation services firm providing cargo handling, fueling, and ground services across 200+ airports. Operates at comparable scale and offers similar cargo terminal solutions to airlines and forwarders.
- Worldwide Flight Services (WFS): France-based global air cargo handling and ground services provider, acquired by SATS Group. Provides comparable cargo terminal operations across major international airports, including in Asia-Pacific.
- SATS Ltd. Singapore-headquartered market leader in airport services, including air cargo handling and ground services across Asia. Operates a broader portfolio but competes for regional air cargo terminal business.
Direct peers
- Asia Airfreight Terminal (AAT): Direct competitor operating the second major air cargo terminal at Hong Kong International Airport. Provides highly comparable cargo handling, storage, and value-added services to the same airline and freight forwarder customer base.
- Cathay Pacific Cargo Terminal (CPCT): Airline-affiliated cargo terminal at HKIA operated by Cathay Pacific. Directly competes with Hactl for airline and forwarder cargo handling volumes at the same airport, with comparable ULD/container handling capabilities.
Emerging players
- Cargolux Airlines International: Luxembourg-based all-cargo airline and integrated logistics provider. While primarily an airline customer, Cargolux operates its own cargo handling facilities and competes with third-party terminal operators at select hubs.
Regional players
- Beijing Capital International Airport Cargo Terminal: Major air cargo terminal operator in mainland China at one of Asia's busiest airports. Comparable as a regional air cargo terminal operator serving similar customer segments, though at a different geographic hub.
- Nippon Express: Major Japanese logistics company providing air freight forwarding and cargo handling services across Asia. Comparable in serving similar airline and forwarder customers, though primarily in Japan and broader Asia.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Hong Kong Air Cargo Terminals social profiles
Digital presenceHong Kong Air Cargo Terminals compliance and trust
Trust signalCompliance1 record
Hong Kong Air Cargo Terminals financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hong Kong Air Cargo Terminals leadership team
Management profileNumber of profiles
Profiles3 records
Hong Kong Air Cargo Terminals funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hong Kong Air Cargo Terminals M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hong Kong Air Cargo Terminals
What does Hong Kong Air Cargo Terminals do?
Hactl operates SuperTerminal 1 at Hong Kong International Airport, the world's largest multi-level air cargo terminal under one roof, handling up to 3,500,000 tonnes of cargo per annum. The company provides comprehensive B2B air cargo handling, storage, documentation, customs clearance, and ground transportation services to airlines and freight forwarders, supported by the fully-automated Box Storage System (BSS) and the world's largest Container Storage System (CSS).
Is Hong Kong Air Cargo Terminals a public or private company?
Hong Kong Air Cargo Terminals is a private company. It is classified as unknown and is currently operating.
When was Hong Kong Air Cargo Terminals founded?
Hong Kong Air Cargo Terminals was founded in 1976. It employs 101 to 250 people.
Where is Hong Kong Air Cargo Terminals based?
Hong Kong Air Cargo Terminals is headquartered in Hong Kong, Hong Kong SAR China, in the Asia region.
How does Hong Kong Air Cargo Terminals make money?
Three revenue lines are on record. Cargo Handling Services are the primary driver. The others are IATA-Certified Training and one-Stop-Shop Services.
Who are Hong Kong Air Cargo Terminals's main competitors?
Broad incumbents on record are Swissport International, dnata, Menzies Aviation, Worldwide Flight Services (WFS) and SATS Ltd.. Direct peers are Asia Airfreight Terminal (AAT) and Cathay Pacific Cargo Terminal (CPCT). Cargolux Airlines International is listed as an emerging player. Regional players are Beijing Capital International Airport Cargo Terminal and Nippon Express.
Does Hong Kong Air Cargo Terminals have an API?
No public API is recorded for Hong Kong Air Cargo Terminals.