Charlford House

What Charlford House does

Charlford House is a private non-profit residential addiction treatment program for women aged 19 and older, founded in 1970 and located in Burnaby, British Columbia, Canada. Operated as part of the Together We Can (TWC) family of addiction treatment programs, the organization runs a 15-bed, abstinence-based residential home that delivers trauma-informed, culturally inclusive recovery services to women in BC. The program is primarily funded through the province's Medical Services Plan (MSP) for eligible residents, with supplementary revenue from charitable donations processed through the Zeffy platform. The facility operates as a single-site provider with 11-50 staff and is geographically restricted to British Columbia.

The core offering is structured around a proprietary "Surrogate Family Model" that integrates individual counselling, group therapy, evidence-based clinical approaches (CBT, motivational interviewing, mindfulness), and skill-building for coping with cravings and triggers. Specialized modules extend the program surface and include a Cultural Considerations Program overseen by Indigenous elders and knowledge keepers from local First Nations communities, Music Therapy led by certified therapist Rebecca Barr (MTA, FAMI), Physical Fitness under Certified Personal Trainer Rummy Black, Cognitive Awareness Training, Case Management, and Introspective Writing. Post-graduation, residents may transition into a Sober Living Program while working, volunteering, or returning to school. Clinical scope covers both substance use (alcohol, cocaine, methamphetamine, opioids, etc.) and process addictions (sex, gambling, video games, shopping, food).

The go-to-market is community- and referral-led. Prospective residents are admitted via direct phone or email intake or through structured referrals from qualified healthcare professionals who complete a standardized referral package. Marketing channels are limited to the Charlford House website, a Mailchimp newsletter, and referral partnerships; the organization does not employ paid acquisition. The organization is positioned as a community-based, trauma-informed provider whose competitive differentiation rests on staff with lived addiction and recovery experience, the women-only sisterhood environment, the 50-year operational track record, and the integration of Indigenous cultural components overseen by elders.

Name

Charlford House

Legal name

Charlford House Women's Addiction Program

Website

https://charlfordhouse.ca

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Women's Addiction Recovery Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro industry

PRIMARYHLAFACAN

Peer Support, Recovery Coaching & Sober Living Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYBPAGAEAO

Substance Use Recovery & Harm Reduction Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Women's addiction treatment
• Residential recovery services
• Substance use disorder treatment
• Trauma-informed care
• Addiction recovery programs

Headquarters

HQ city

Burnaby

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government-funded residential treatment: Charlford House accepts BC residents with valid MSP (Medical Services Plan) coverage for residential treatment services. Non-BC residents or those without valid MSP coverage may be billed for medical services by service providers.
2. Donations: The organization accepts charitable donations to support their mission of providing resources and a nurturing environment for women on their recovery journey. Donations are processed through Zeffy platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Charlford House operates a 15-bed, abstinence-based residential recovery home in Burnaby, British Columbia, providing trauma-informed, culturally inclusive addiction treatment for women aged 19 and older. The program combines evidence-based therapies (CBT, motivational interviewing, mindfulness), holistic wellness practices (yoga, art therapy, music therapy), and structured programming based on the proprietary Surrogate Family Model within a women-only supportive community environment.

Product overview

Charlford House is a single, unified residential addiction recovery program offering a comprehensive 15-bed abstinence-based treatment home for women aged 19 and older in Burnaby, BC. Operating since 1970 as part of the Together We Can (TWC) Family, the program integrates multiple therapeutic modules including Core Programming (Surrogate Family Model), Cultural Connection (Indigenous teachings), Case Management, Therapeutic Support (CBT, motivational interviewing), Music Therapy, Physical Fitness, Introspective Writing, and Cognitive Awareness Training. The program also provides holistic wellness practices (yoga, mindfulness, art therapy), comprehensive assessments, evidence-based individual and group therapy, and Aftercare Planning. Post-graduation, residents may transition to the Sober Living Program to continue recovery while working, volunteering, or attending school. The unified program combines these modules into a cohesive, trauma-informed treatment pathway delivered by experienced staff including counsellors, case managers, a music therapist, fitness coach, and contracted wellness professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Women's Residential Addiction Recovery Program A 15-bed, abstinence-based residential recovery home providing trauma-informed, culturally inclusive addiction treatment for women aged 19 and older. Combines therapeutic group work, individual counselling, evidence-based therapies (CBT, motivational interviewing, mindfulness), holistic wellness practices (yoga, art therapy, music therapy), and life skills development within a supportive community environment.
• Sober Living Program Post-graduation sober housing program for residents who decide to stay at Charlford House after completing the primary treatment program. Residents are encouraged to work, volunteer, or return to school while maintaining sobriety in a supportive, accountability-driven environment.

Quantifiable outcome

• Trauma-informed, compassionate, and culturally inclusive approach
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Together We Can (TWC)coreStrategic or Co-development PartnerCharlford House is proudly offered by Together We Can (TWC), a parent organization providing addiction treatment programs. Charlford House is identified as part of the 'TWC Family' on their website. TWC provides organizational support and branding for the women's addiction treatment program.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Hazelden Betty Ford Foundation: Hazelden Betty Ford is the largest non-profit addiction treatment provider in the United States, operating residential facilities across multiple states. While US-based and at much greater scale, it shares Charlford House's non-profit, abstinence-based, 12-step-influenced residential treatment model.
• Homewood Health Centre: Homewood Health is one of Canada's largest mental health and addiction treatment providers, operating a large residential facility in Guelph, Ontario and offering a broad continuum of services. It competes for Canadian residential treatment referrals and operates at significantly larger scale than Charlford House.
• Bellwood Health Services: Bellwood Health Services in Toronto operates residential addiction and mental health treatment programs serving Ontario and out-of-province patients. It is a comparable Canadian residential treatment operator with a broader menu of programs than Charlford House.

Direct peers

• Last Door Recovery Society: Last Door Recovery Society is a long-established Vancouver-based residential addiction treatment program for young men aged 19-24. It shares Charlford House's 12-step, abstinence-based philosophy and Lower Mainland referral ecosystem, making it a sibling organization within the BC recovery community.
• Sunshine Coast Health Center: Sunshine Coast Health Center is a private residential addiction and trauma treatment facility in Powell River, BC. It provides evidence-based, abstinence-oriented residential programming with similar therapeutic modalities (CBT, mindfulness, group therapy) to Charlford House.
• Together We Can: Together We Can (TWC) is the parent organization that offers Charlford House. It operates multiple addiction treatment programs for men in the Lower Mainland, sharing the same residential recovery model, referral channels, and organizational infrastructure in BC.
• Edgewood Treatment Centre: Edgewood Health Network operates residential addiction treatment facilities across Canada, including programs in BC. It offers abstinence-based residential treatment with similar evidence-based clinical approaches and is one of the larger Canadian private addiction treatment operators.
• Cedars at Cobble Hill: Cedars at Cobble Hill is a private residential addiction treatment facility on Vancouver Island, BC. It offers evidence-based residential programs for substance use disorders with a comparable abstinence-based, trauma-informed care model serving British Columbia residents.
• Canadian Centre for Addiction Recovery (CCFAR): CCFAR operates residential addiction treatment programs in BC focused on evidence-based recovery pathways. It overlaps with Charlford House in serving BC residents seeking structured residential care for substance use disorders.

Others

• Canadian Mental Health Association - BC Division: CMHA BC is a provincial non-profit that funds and coordinates mental health and substance use services, including residential treatment pathways. It is a comparable community-based non-profit operator in BC's mental health ecosystem and a potential referral or funding partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charlford House