NHS Counter Fraud Authority
The NHS Counter Fraud Authority (NHSCFA) is a UK Special Health Authority, established 2017, that leads counter-fraud, bribery and corruption work across the NHS in England through reporting channels, standards (GovS 013), a Digital Forensics Unit, and a national Local Counter Fraud Specialist network, funded by central government.
- Company typePrivate
- Founded2017
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What NHS Counter Fraud Authority does
The NHS Counter Fraud Authority (NHSCFA) is a Special Health Authority established by statute on 1 November 2017, succeeding NHS Protect, with a national mandate to lead the fight against fraud, bribery and corruption within the NHS and wider health group in England. It operates as a government body under the Department of Health and Social Care, accountable to Parliament, and is headquartered at 10 South Colonnade, Canary Wharf, London, with regional offices in Newcastle and Coventry. The organisation estimates the NHS is vulnerable to £1.346 billion of fraud annually and positions itself as the single designated coordinator of counter-fraud work across the system.
NHSCFA's product portfolio centres on reporting and standards rather than a single commercial offering. Core channels include a confidential online fraud reporting tool accessible across mobile, tablet and desktop, and a free 24-hour Crimestoppers-powered anonymous hotline (0800 028 4060). Supporting services include a Fraud Case Management System for cross-NHS investigation tracking, a Digital Forensics Unit for evidence collection, the NHS Counter Fraud Standards framework (GovS 013) covering 12 components, a Power BI / Sway-based reporting platform for LCFSs and Directors of Finance, a Counter Fraud Manual guidance resource, and standard public-sector information governance products (FOI Disclosure Log, Complaints Management System). Technology stack is conventional: Microsoft Power BI, Microsoft Sway, Google Analytics, Pa11y/Lighthouse/AXE for accessibility, with ISO 27001 certification and GDPR / DPA 2018 compliance. No AI/ML capability is disclosed.
NHSCFA is funded entirely through central government grant-in-aid as a public sector body; no commercial revenue, pricing, or private funding is associated with the entity. Its customer segments are NHS bodies (trusts, foundation trusts, wider health group), Local Counter Fraud Specialists embedded inside those bodies, Directors of Finance and Audit Committee Chairs under the standards regime, NHS staff and contractors as reporting channels, Fraud Champions, and members of the public who report suspected fraud. Distribution is direct: hotline, self-serve online tool, embedded LCFS network, and the GovS 013 standards framework — all delivered free at the point of use within England.
NHS Counter Fraud Authority firmographics
Firmographics- Name
- NHS Counter Fraud Authority
- Legal name
- NHS Counter Fraud Authority
- Website
- https://cfa.nhs.uk
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The NHS Counter Fraud Authority (NHSCFA) is a UK Special Health Authority, established 2017, that leads counter-fraud, bribery and corruption work across the NHS in England through reporting channels, standards (GovS 013), a Digital Forensics Unit, and a national Local Counter Fraud Specialist network, funded by central government.
- Ownership category
- akta.pro rank
NHS Counter Fraud Authority industry classification
Industry- Product category
- Public Sector Counter Fraud Services
- NAICS
- Justice, Public Order, and Safety Activities (922), Public Administration (92)
- akta.pro primary industry
- Fraud Risk Management & Anti-Bribery/Anti-Corruption (ABAC) (BPAHAFAL)
- akta.pro secondary industry
- Healthcare Licensing, Accreditation & Credentialing Boards (HLAJACAC)
Keywords
Where NHS Counter Fraud Authority is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
NHS Counter Fraud Authority business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Revenue model
- Government Funding: NHSCFA is a special health authority funded by central government to lead the fight against fraud, bribery and corruption in the NHS. As a public sector body, it operates under statutory functions with funding allocated through government cycles.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
NHS Counter Fraud Authority product offering
Product offeringCore offering
The NHS Counter Fraud Authority (NHSCFA) is a special health authority that leads the fight against fraud, bribery and corruption within the NHS and wider health group. Its core offering centres on confidential fraud reporting channels (a 24-hour Crimestoppers hotline and an online reporting tool), national counter fraud standards (Government Functional Standard 013 / GovS 013) for NHS bodies, a Digital Forensics Unit supporting investigations, a Counter Fraud Manual resource, and a Fraud Case Management System used to track investigations across NHS organisations.
Product overview
The NHS Counter Fraud Authority operates as a special health authority providing a unified portfolio of counter fraud services rather than a single product. The core offering centers on the Online NHS Fraud Reporting Tool and the 24-hour Fraud and Corruption Reporting Line (powered by Crimestoppers), which together provide multiple channels for reporting suspected NHS fraud. Supporting services include the Digital Forensics Unit, the NHS Counter Fraud Standards framework (GovS 013) with 12 components, the Complaints Management System, the Freedom of Information Disclosure Log, and the Counter Fraud Manual guidance resource. A Microsoft PowerBI/Sway-based reporting platform serves external stakeholders including LCFSs and Directors of Finance. All services are delivered through the cfa.nhs.uk public website portal.
Differentiator
Problem solved
Functional benefit
Products and services
- Online NHS Fraud Reporting Tool A confidential online form that enables NHS staff, contractors, and members of the public to report suspected NHS fraud, bribery, and corruption directly from mobile devices, tablets, or desktop computers, with options for anonymous, separated, or linked reporting.
- Fraud and Corruption Reporting Line (powered by Crimestoppers) A free, anonymous, 24-hour confidential telephone hotline (0800 028 4060) for reporting NHS fraud, operated in partnership with Crimestoppers.
- NHS Counter Fraud Standards (GovS 013) National standards for NHS bodies' counter fraud work, based on Government Functional Standard 013, covering 12 components including accountable individuals, fraud risk assessment, counter fraud strategy, and investigator training.
- Digital Forensics Unit Specialist forensic computing services supporting fraud investigations through digital evidence collection and analysis for NHS organisations.
- Complaints Management System Online complaint submission form and complaints handling process for dissatisfaction about NHSCFA services, staff conduct, or statutory function performance.
- Counter Fraud Manual Online guidance manual providing counter fraud, bribery and corruption guidance, including Bribery Act 2010 guidance, for NHS staff and counter fraud practitioners.
Quantifiable outcome
- NHS estimated to be vulnerable to £1.346 billion worth of fraud per year
Companies that use NHS Counter Fraud Authority
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles2 records
NHS Counter Fraud Authority technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
NHS Counter Fraud Authority partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
NHS Counter Fraud Authority competitors and assessment
Company assessmentDirect peers
- Serious Fraud Office (SFO): UK government department that investigates and prosecutes serious or complex fraud, bribery and corruption. Comparable as a statutory UK body with law enforcement powers for fraud, operating at a different scale and sector focus than NHSCFA.
- Action Fraud: UK national fraud and cybercrime reporting centre, run by the City of London Police. Directly comparable to NHSCFA as a national reporting and triage body for fraud, though it covers all fraud in England, Wales and Northern Ireland rather than NHS-specific fraud.
- National Crime Agency (NCA): UK law enforcement agency tackling serious and organised crime, including fraud. Comparable as a UK-wide statutory enforcement body with intelligence, investigation, and digital forensics capabilities that overlap with NHSCFA's mandate.
Emerging players
- BAE Systems Digital Intelligence (formerly BAE Systems Applied Intelligence): Commercial vendor of fraud detection, anti-money laundering, and cyber intelligence solutions to government and financial services clients. Comparable as a counter-fraud technology provider whose solutions compete with or supplement NHSCFA's case management and analytics stack.
Broad incumbents
- NHS Business Services Authority (NHSBSA): Special health authority providing central services to the NHS, including fraud-related data analytics for the NHS Counter Fraud Authority and prescription payment services. Directly comparable as an NHS arm's-length body.
- Care Quality Commission (CQC): Independent regulator of health and adult social care in England. Comparable as a UK statutory health regulator with national standards, inspection powers, and reporting obligations paralleling NHSCFA's standards-setting role.
- UK Health Security Agency (UKHSA): UK government executive agency responsible for public health protection. Comparable as a recent UK public health arm's-length body with similar operating model, scale, and accountability to NHSCFA.
- Crown Prosecution Service (CPS): UK principal prosecuting authority for criminal cases in England and Wales. Comparable as a statutory public body delivering justice outcomes; NHSCFA investigations feed into CPS prosecution decisions for NHS fraud cases.
Regional players
- NHS Resolution: Arm's-length body of the Department of Health and Social Care that handles NHS claims and disputes in England. Comparable as an NHS special health authority operating in England only, focused on financial loss recovery in the NHS.
- U.S. Department of Health and Human Services Office of Inspector General (HHS-OIG): US federal oversight body for HHS programmes including Medicare and Medicaid fraud, with investigation, audit, and enforcement powers. Comparable as a government healthcare counter fraud authority in a different jurisdiction.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
NHS Counter Fraud Authority social profiles
Digital presenceNHS Counter Fraud Authority compliance and trust
Trust signalCompliance4 records
NHS Counter Fraud Authority financial estimates
Financial estimateRevenue estimate
Valuation estimate
NHS Counter Fraud Authority leadership team
Management profileNumber of profiles
Profiles2 records
NHS Counter Fraud Authority funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NHS Counter Fraud Authority M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NHS Counter Fraud Authority
What does NHS Counter Fraud Authority do?
The NHS Counter Fraud Authority (NHSCFA) is a special health authority that leads the fight against fraud, bribery and corruption within the NHS and wider health group. Its core offering centres on confidential fraud reporting channels (a 24-hour Crimestoppers hotline and an online reporting tool), national counter fraud standards (Government Functional Standard 013 / GovS 013) for NHS bodies, a Digital Forensics Unit supporting investigations, a Counter Fraud Manual resource, and a Fraud Case Management System used to track investigations across NHS organisations.
Is NHS Counter Fraud Authority a public or private company?
NHS Counter Fraud Authority is a private company. It is classified as state government owned and is currently operating.
When was NHS Counter Fraud Authority founded?
NHS Counter Fraud Authority was founded in 2017. It employs 101 to 250 people.
Where is NHS Counter Fraud Authority based?
NHS Counter Fraud Authority is headquartered in London, United Kingdom, in the Europe region.
How does NHS Counter Fraud Authority make money?
One revenue line is on record: government Funding.
Who are NHS Counter Fraud Authority's main competitors?
Direct peers on record are Serious Fraud Office (SFO), Action Fraud and National Crime Agency (NCA). BAE Systems Digital Intelligence (formerly BAE Systems Applied Intelligence) is listed as an emerging player. Broad incumbents are NHS Business Services Authority (NHSBSA), Care Quality Commission (CQC), UK Health Security Agency (UKHSA) and Crown Prosecution Service (CPS). Regional players are NHS Resolution and U.S. Department of Health and Human Services Office of Inspector General (HHS-OIG).
Does NHS Counter Fraud Authority have an API?
No public API is recorded for NHS Counter Fraud Authority.
What industry is NHS Counter Fraud Authority in?
NHS Counter Fraud Authority's product category is Public Sector Counter Fraud Services. Its primary akta.pro industry code is BPAHAFAL, Fraud Risk Management & Anti-Bribery/Anti-Corruption (ABAC), with a secondary code of HLAJACAC, Healthcare Licensing, Accreditation & Credentialing Boards. Its NAICS code is 922.