What Riverside General Hospital does

Riverside General Hospital (RGH) is a community-based non-profit acute care facility headquartered at 3204 Ennis Street in Houston, Texas, operating an 88-bed acute care hospital alongside a 100+ bed Residential Care facility. Founded approximately in the early 1930s (with the Riverside General Hospital Auxiliary organized in 1961), RGH has served the citizens of Harris County, parts of neighboring counties, and the City of Houston for over 96 years, with a stated emphasis on health maintenance, education, rehabilitation, diagnosis, and treatment for underserved communities. Its service portfolio spans general medical and surgical care, a 24/7 emergency department with Level 4 Trauma Center designation, diagnostic and therapeutic imaging, and a differentiated behavioral health vertical delivered through the Houston Recovery Campus (Barbara Jordan Healthcare Center) at 4514 Lyons Avenue, which provides adult and adolescent psychiatric care, medical detoxification, psychiatric emergency services, and the W.I.N.G.S. motivational intervention program plus the Winner's Journey Outpatient Program for adolescents.

RGH's revenue model is service-based, drawing on inpatient and outpatient hospital care, emergency department services, and psychiatric and substance abuse treatment reimbursed primarily through Medicare and Medicaid. Patient acquisition relies on emergency department walk-ins, a free physician referral service, physician referrals, community health fairs, and patient testimonials, with no publicly disclosed procedure-level pricing. The hospital maintains ancillary patient-facing tools including an online health research library, e-cards, PayPal-integrated bill pay and donation flows, and a Volunteer Auxiliary that has supported hospital operations since 1961. Technology infrastructure is modest: the website and online patient services are operated by FastHealth Corporation, and the hospital's "core technology" is described generically as healthcare information technology systems for hospital operations, with no proprietary software or AI/ML capabilities disclosed.

Operationally, RGH is led by an Executive Leadership Team and Chief of Staff (Warren B. Dailey, MD), with a clinical roster spanning internal medicine, geriatrics (Edith Irby Jones, MD), and pharmacy (Dr. Jaimee Cashaw, RPh, PharmD), and a workforce reported at 101-250 employees. The facility is Joint Commission-aligned through Speak Up participation, holds Medicare and Medicaid provider status, and operates with no parent company, private equity, or venture capital backing. Financial details including revenue are not publicly disclosed, and no funding rounds, M&A, or recent leadership transitions are reported in the available materials.

Name

Riverside General Hospital

Legal name

Riverside General Hospital

Website

https://riversidegeneralhospital.org

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

101–250 employees

Short description

Riverside General Hospital is a Houston-based non-profit community hospital operating 88 acute care beds and 100+ residential care beds, serving Harris County residents with general medical, emergency, trauma, psychiatric, and substance abuse services.

Ownership category

akta.pro rank

Product category

Community Acute Care Hospital Services

NAICS

Psychiatric and Substance Abuse Hospitals (62221), Residential Mental Health and Substance Abuse Facilities (623220), Nursing Care Facilities (Skilled Nursing Facilities) (623110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Inpatient Psychiatric Hospitals & Units (HLAFACAB), Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Acute care services
• Psychiatric care
• Substance abuse treatment
• Emergency medical services
• Trauma care

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Riverside General Hospital generates revenue through providing inpatient and outpatient medical care services, emergency department services, and psychiatric care. The hospital participates in Medicare and Medicaid programs for reimbursement.

Distribution channels4 records

Marketing channels4 records

Core offering

Riverside General Hospital is a community-based non-profit acute care hospital operating 88 acute care beds and 100+ residential care beds in Houston, Texas. It provides inpatient and outpatient hospital care, 24/7 emergency services, Level 4 trauma care, adult and adolescent psychiatric care, medical detoxification, substance abuse treatment, diagnostic imaging, and community outreach to residents of Harris County and surrounding areas.

Product overview

Riverside General Hospital is a community-based non-profit acute care facility offering a comprehensive range of medical services. The hospital operates as an 88-bed acute care facility with over 100 beds in its Residential Care facility. Its core services include general medical and surgical care, emergency department (24/7), Level 4 trauma center, and intensive care. The hospital specializes in psychiatric care through its Adult and Adolescent Psychiatric Program and substance abuse treatment via the Winner's Journey Outpatient Program and Houston Recovery Campus (Barbara Jordan Healthcare Center). Additional services include imaging services, patient/family support, pastoral care, and community outreach programs. The facility also provides patient-centric tools including physician referral services, patient education resources, and e-card functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• General Medical and Surgical Care Inpatient and outpatient hospital care providing comprehensive medical and surgical treatments for community patients.
• Emergency Department
• Trauma Center (Level 4) Level 4 certified trauma center providing trauma care and emergency response.
• Adult and Adolescent Psychiatric Care
• Medical Detoxification
• Substance Abuse Programs
• Imaging Services (Diagnostic and Therapeutic)
• Patient and Family Support Services
• Chaplaincy and Pastoral Care Services
• W.I.N.G.S. (Winning Interventions for New Growth to Soar) Program
• Winner's Journey Outpatient Program
• Houston Recovery Campus (Barbara Jordan Healthcare Center)
• Physician Referral Service
• Patient Education Center
• E-Cards Patient Greeting Service

Quantifiable outcome

• 40% reduction in hospitalizations since clients have been attending the outpatient program
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• MedicarecoreOthersFederal health insurance program for seniors and certain disabled individuals. Riverside General Hospital participates in Medicare for reimbursement of covered services.
• MedicaidcoreOthersFederal and state health insurance program for low-income individuals and families. Riverside General Hospital participates in Medicaid for reimbursement of covered services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Legacy Community Health: Houston-area Federally Qualified Health Center providing primary care, behavioral health, and pharmacy services to underserved communities. Comparable to Riverside's community-based, safety-net mission in the same geography.

Broad incumbents

• Memorial Hermann Health System: Largest non-profit health system in Houston offering Level 1 trauma, acute care, behavioral health, and rehabilitation services. Comparable to Riverside across the same care continuum and Harris County service area but at vastly greater scale.
• Houston Methodist Hospital System: Major Houston-area non-profit health system operating multiple hospitals providing general acute, emergency, trauma, and specialty care. Comparable to Riverside as a Houston non-profit general hospital operator with overlapping service lines and geographic footprint.
• Texas Children's Hospital: Major Houston pediatric academic medical center. Comparable to Riverside for adolescent services only, particularly the adolescent psychiatric and charter school curriculum, though at far greater scale and specialization.
• HCA Houston Healthcare: For-profit network of acute care hospitals and emergency facilities across the Houston metro. Comparable to Riverside as a competitor for acute inpatient, emergency, and outpatient volume in the same regional market.

Direct peers

• Ben Taub Hospital (Harris Health System): Public safety-net hospital in Harris County operated by Harris Health, providing Level 1 trauma, emergency, and acute care to underserved populations. Directly comparable to Riverside as a fellow community/safety-net hospital serving Harris County's low-income patient base.
• Cypress Creek Hospital: Inpatient psychiatric and behavioral health hospital serving the greater Houston area, including adolescent programs. Comparable to Riverside's adult and adolescent psychiatric and substance abuse service lines.
• St. Joseph Medical Center (Houston): Downtown Houston acute care hospital offering emergency, behavioral health, and inpatient services. Comparable to Riverside as a similarly sized, urban-serving general hospital with overlapping emergency and psychiatric service lines.
• Memorial Hermann Prevention and Recovery Center (PaRC): Houston-area substance abuse and addiction treatment facility offering detox, residential, and outpatient programs. Directly comparable to Riverside's Winner’s Journey outpatient program and medical detoxification services.
• Behavioral Hospital of Bellaire: Specialty psychiatric hospital in the Houston area providing inpatient mental health and substance abuse treatment. Comparable to Riverside's behavioral health and adolescent psychiatric programs at the Houston Recovery Campus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverside General Hospital