What Brivis Australia does

Brivis Australia is a residential HVAC brand specializing in ducted gas heating and evaporative cooling systems for Australian homes, operated by Rinnai Australia Pty Ltd — a wholly-owned subsidiary of Rinnai Corporation (Japan, est. 1920) — and headquartered in Braeside, Victoria. The company offers a multi-tier product lineup spanning heating (StarPro 4/5/6-star series, Buffalo BX3C/BX5C, Compact Classic, and Wombat Classic), cooling (Contour, Promina, Advance, and BAL-rated Balaero evaporative coolers), the DualComfort ICE/ICEbox add-on system that integrates refrigerated cooling with gas heating through shared ductwork, and a controller portfolio (Networker, Touch, ZonePlus, SmartSens Hybrid, and Wi-Fi modules). Underlying technology centers on proprietary features including the 4 Pass Heat Exchanger with Modulating Gas Valve for efficiency, ZonePlus multi-zone zoning for up to four independently controlled zones, SmartSens hybrid gas-electric switching, and the AutoRefresh/FreshStart water management system for evaporative units. The Balaero line holds AS1530 BAL 12.5 bushfire certification, while manufacturing and laboratory operations carry ISO 9001, WaterMark, and NATA (AS ISO/IEC 17025) compliance credentials.

The business model is a traditional B2C hardware manufacturer selling through an exclusive authorized dealer and stockist network across Australia, with quote-based pricing rather than public list prices. Revenue is generated primarily through unit sales of heating and cooling systems, supplemented by accessories (controllers, zoning modules), service and repair work routed through Rinnai Australia's service network, and warranty registration programs. Customer engagement is anchored on a store locator, online service booking portal, and educational content marketing that positions gas ducted heating against reverse-cycle alternatives. Distribution is exclusively domestic (Australia), with no global footprint claimed and no direct-to-consumer online sales channel. Managing Director Lucas Van Raay oversees operations, and the business is supported by Rinnai Corporation's broader manufacturing, R&D, and quality infrastructure under a parent-subsidiary governance model.

Name

Brivis Australia

Legal name

Rinnai Australia Pty Ltd

Website

https://brivis.com.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Brivis Australia is a residential HVAC brand (under Rinnai Australia Pty Ltd) selling ducted gas heating and evaporative cooling systems through an authorized dealer network across Australia, serving Australian homeowners for over 50 years.

Ownership category

akta.pro rank

Headquarters

HQ city

Keysborough

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Ducted Gas Heating Products: Sale of gas ducted heating units including StarPro, Buffalo, Compact Classic, and Wombat series through authorized dealer network
2. Evaporative Cooling Products: Sale of evaporative cooling systems including Contour, Promina, Advance, and Balaero series through authorized dealer network
3. Climate Control Accessories: Sale of controllers and zoning systems including Networker, Touch, ZonePlus, and SmartSens Hybrid controllers
4. Service and Repair: Service, repair, and warranty services provided through Rinnai Australia's service network

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Brivis Australia designs, manufactures, and distributes whole-home ducted gas heating systems and evaporative cooling solutions for Australian residential properties. The portfolio includes the StarPro, Buffalo, Compact Classic, and Wombat ducted gas heater ranges, the Contour, Promina, Advance, and Balaero evaporative coolers, and the DualComfort integrated heating and refrigerated cooling system. Products are sold through a network of authorized dealers and stockists, with installation and after-sales service handled via the parent company Rinnai Australia's service network.

Product overview

Brivis Australia offers a comprehensive portfolio of home climate control products, primarily consisting of ducted gas heating systems and evaporative cooling solutions. The core heating lineup includes the StarPro series (6, 5, and 4-star rated high-efficiency ducted gas heaters), Buffalo series (BX5C and BX3C), and Classic series (Wombat and Compact Classic). The cooling portfolio features evaporative coolers including Contour, Promina, Advance, and bushfire-rated Balaero series. The DualComfort system integrates gas heating with refrigerated cooling using Brivis ICE or ICEbox add-ons. A range of controllers including Networker, Touch, ZonePlus, SmartSens Hybrid, and Wi-Fi enabled modules provide centralized climate management. The products are sold and serviced through Rinnai Australia, Brivis's parent company, with quality management certified to ISO9001 standards.

Differentiator

Problem solved

Functional benefit

Brands

• StarPro Series: High efficiency Ducted Gas Heater range of 6, 5 and 4 star heaters with 4 Pass Heat Exchanger technology.
• Buffalo Series
• Compact Classic (CC Series)
• Classic (Wombat)
• DualComfort
• ZonePlus
• Contour Series
• Promina Series
• Balaero Series

Products and services

• StarPro 6 Series
• StarPro 5 Series
• StarPro 4 Series
• Buffalo BX5C
• Buffalo BX3C
• Wombat Classic Series
• Compact Classic (CC Series)
• Contour Series Evaporative Cooler
• Promina Series Evaporative Cooler
• Advance Series Evaporative Cooler
• Balaero Series Evaporative Cooler
• DualComfort ICE
• DualComfort ICEbox

Quantifiable outcome

• Up to $603 annual running cost savings compared to standard Brivis Buffalo when upgrading to Buffalo BX5 5-star heater
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Rinnai Corporation JapancoreOthersRinnai Australia is a full subsidiary of Rinnai Corporation in Japan, which has been providing various best-in-class heat and energy appliances since its establishment in 1920. Rinnai Australia designs, manufactures, distributes and services heating, cooling, water heating appliances and associated accessories. The parent company's 'Quality is Our Destiny' philosophy underpins Brivis operations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Braemar: Braemar manufactures ducted gas heating and evaporative coolers for Australian homes, operating with a comparable product range, brand positioning, and dealer network model.
• Bonaire: Bonaire is a major Australian manufacturer of ducted gas heating and evaporative cooling systems, directly competing with Brivis in the same residential HVAC category with similar dealer-based distribution.
• Daikin Australia: Daikin is the dominant reverse-cycle ducted system manufacturer in Australia and represents the primary competitive substitute to Brivis's gas ducted heating, serving the same residential customer via similar dealer networks.
• Actron Air: Actron Air is an Australian manufacturer of ducted air-conditioning and reverse-cycle systems, competing head-to-head with Brivis for residential whole-home climate control customers.
• Vulcan: Vulcan is an Australian residential HVAC brand offering gas ducted heating and cooling products through a dealer network, directly competing with Brivis in the same segment.

Broad incumbents

• Panasonic Australia: Panasonic supplies ducted reverse-cycle air-conditioning systems in Australia through a dealer network, offering a comparable climate-control solution to Brivis's integrated offerings.
• Rinnai Australia: Rinnai Australia's broader portfolio (parent of Brivis) includes water heaters, gas fireplaces, and commercial HVAC. While Brivis focuses on ducted heating/cooling, the parent company directly competes across adjacent categories and channel relationships.
• Carrier Australia: Carrier is a global HVAC incumbent with a strong Australian residential ducted air-conditioning presence, providing competition to Brivis in the integrated heating-and-cooling system category.
• Mitsubishi Electric Australia: Mitsubishi Electric supplies ducted air-conditioning and reverse-cycle heating systems in Australia, competing with Brivis's DualComfort refrigerated cooling add-on and representing a major electrification alternative.
• Fujitsu General Australia: Fujitsu provides ducted air-conditioning and reverse-cycle systems in Australia, serving the same residential climate-control customer and competing with Brivis on the cooling side of the value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/brivisau
• LinkedInlinkedin.com/company/brivis-spare-parts

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brivis Australia